Administrator
Location: Basingstoke (Hybrid option available)
Salary: £13.50 per hour
Hours: Full-time, Monday to Friday
Contract Type: This is a temporary assignment for 8-12 weeks, with possibility to remain further.
About the Role: We are seeking a proactive and detail oriented
Administrator to join our administration team based in Portsmouth. This is an excellent opportunity for someone who thrives in a fast-paced environment.
In this important role, you'll provide vital administrative support across a responsive repairs and servicing operations. You'll be responsible for managing work orders, processing invoices, maintaining accurate records, and delivering excellent customer service.
Key Responsibilities: - Develop a working knowledge of the in-house Database
- Raise and manage internal and external work orders for servicing and repairs
- Ensure repairs are costed, closed, and processed accurately and within set timeframes
- Monitor and support team performance to help meet service level agreements
- Work collaboratively with other departments to maintain service quality
- Assist with budget tracking and support cost control and efficiency measures
- Process purchase orders and external invoices accurately and promptly
- Generate regular reports and maintain key administrative records
- Maintain and update Fire Safety Assessment records; raise relevant work orders
- Respond to telephone and Microsoft Teams enquiries in a professional manner
- Carry out general administrative tasks, including preparing letters, reports, minutes, and quotations
What We're Looking For: - GCSEs or equivalent in Maths and English
- Experience in an office or administrative environment
- Proficiency in Microsoft Office (Outlook, Word, Excel)
- Excellent attention to detail, organisational skills, and communication abilities
- A team player with a positive and proactive approach
- Commitment to equality, diversity, and maintaining a safe working environment
- Ability to travel independently as require
- Knowledge or experience of responsive repairs - desirable
To apply, please submit your CV as soon as possible - or contact the Commercial Team on (phone number removed).