hackajob is collaborating with Sierra to connect them with exceptional professionals for this role. About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Build Enterprise-grade AI Agents : As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. Engage with Customers : In the role, you will engage with all levels of our customers' businesses: Discover and assess their requirements. Prepare and present demonstrations of Sierra's agent. Address and overcome technical challenges in the business process by working with technical counterparts. Develop and improve Sierra virtual agents to fit and anticipate our customers' needs and business processes. Become trusted advisors and drive strategic technical strategies for our customers. Shape the Product Roadmap : Work with Sierra's engineering and product development teams to scope and implement new features essential to the success of your customers. What you'll bring 5-7+ years experience in product development of highly technical products. Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager. Experience crafting and tailoring a message for potential customers, including executives. Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments. Professional fluency in both Spanish and English. Degree in a technical or related field, or equivalent professional experience. Even better AI-related experience (experience with product development for AI agents a plus). Some coding experience with React, Typescript, and Go. MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles). Past roles that interface with end customers to influence software development. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (unlimited) paid time off Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Aug 05, 2026
Full time
hackajob is collaborating with Sierra to connect them with exceptional professionals for this role. About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do Build Enterprise-grade AI Agents : As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. Engage with Customers : In the role, you will engage with all levels of our customers' businesses: Discover and assess their requirements. Prepare and present demonstrations of Sierra's agent. Address and overcome technical challenges in the business process by working with technical counterparts. Develop and improve Sierra virtual agents to fit and anticipate our customers' needs and business processes. Become trusted advisors and drive strategic technical strategies for our customers. Shape the Product Roadmap : Work with Sierra's engineering and product development teams to scope and implement new features essential to the success of your customers. What you'll bring 5-7+ years experience in product development of highly technical products. Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager. Experience crafting and tailoring a message for potential customers, including executives. Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments. Professional fluency in both Spanish and English. Degree in a technical or related field, or equivalent professional experience. Even better AI-related experience (experience with product development for AI agents a plus). Some coding experience with React, Typescript, and Go. MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles). Past roles that interface with end customers to influence software development. Our values Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements. What we offer We want our benefits to reflect our values and offer the following to full-time employees: Flexible (unlimited) paid time off Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. Be you, with us We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We have an exciting opportunity for a Matter Orchestration Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Matter Technology Platforms To own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the technology platforms which are fundamental to delivering the strategic business goals. What you will do Reporting to the Head of Matter Technology Platforms, the Matter Orchestration Manager is responsible for the detailed technical design, architecture artefacts, integration planning, and deployment engineering for the firm's matter technology systems and related applications. Working with others in the team, as well as senior stakeholders from Risk & Compliance, Finance, IT and Business Development to design and deliver a streamlined and efficient global matter workflow process that is fit for purpose for the newly integrated firm. An orchestration manager makes sure the right people, processes, technologies, and decisions come together at the right time, in the right order, to deliver an end-to-end outcome. The role produces high quality design and engineering outputs aligned to firmwide strategic and operational requirements, ensuring cohesive, secure, and scalable document technology solutions. They will be responsible for translation of functional requirements into architecture and design artefacts, working alongside the Matter Technologies Architect. Post design they will assume a design authority role within the governance of project and programme delivery. Expectations on the role are to be consultative in areas they are extremely competent in as along with being able to understand new technologies and working practices. Working with others in the Matter Technology Team, the role will help ensure the Risk & Compliance strategy and matter platform strategy is adequately supported by the compliance systems, working directly with the Head of Compliance, Project Management Office, and other key stakeholders to ensure timely execution of workflow rollouts and wider enhancements to the system. The orchestration manager will ensure and realize maximum value of matter technologies for the organization, from the product development process. This essentially means collaborating closely with the development team and ensuring all the product requirements are well defined and executed in time. Uses continuous improvement and process optimization skills and industry knowledge to deliver business value by identifying opportunities for improved efficiency, regulatory compliance and revenue generation. As the Matter Orchestration Manager, the candidate will be expected to develop expertise in each of the Firm's business lines and will work closely with stakeholders to understand working practices so that appropriate recommendations for change can be made. Collaborate as part of a dynamic team focused on developing and maintaining the company's Intapp suite of products. You'll work closely with product owners, application developers, and other stakeholders to implement technical changes, build integrations and troubleshoot complex issues. Lead on project specific items, enhancements and BAU tasks as a hands-on technical lead, supporting numerous improvements to enhance our firm's Risk Business applications. The role involves supporting the firm's Intapp Open product suite modules, such as Intake, Conflicts, Terms, Walls, as well as other matter lifecycle related applications as required. Collaborate with senior stakeholders and technical resources from Enterprise Architecture, Enterprise Applications, Information Security, Data Governance and Technology Services to ensure that solutions are designed and deployed in alignment with the firm's IT processes, policies and controls. This includes continuous improvement initiatives, project work, and day-to-day support tasks. You will play a crucial role in designing and implementing technical updates, improving workflows, and making recommendations to enhance operational effectiveness. Develop customer relationships with fee earners and business teams to manage the delivery of ensuring the matter workflow platform orchestrates, automates, and governs end to end processes to deliver efficient, transparent, and compliant matter progression. What you will have Experience: Substantial experience in technical SME / product lead roles within a Risk and Compliance systems world, IE New Business Intake systems, Walls and Terms technologies, preferably within a legal services or professional services. Hands-on experience with Intapp products including configuration, integration, and optimization. Excellent understanding of the Intapp suite of matter management technologies on which the current A&O Shearman matter inception process is implemented. Knowledge of legal and regulatory requirements related to matter workflow technologies and experience in implementing compliance and risk management practices. Demonstrates an ability to quickly understand the key component steps and interfaces within operational business processes and model new processes/procedures Exposure to supporting multiple cloud, on premise hybrid applications with SSO & Integrations. With recent experience in migrating workloads to a cloud environments. Knowledge of integration strategies for connecting Intapp platforms with other legal technology applications (e.g., practice management, document management, knowledge management etc.). Understanding of designing and configuring within workflow technologies. A good understand of business reading process maps and gathered requirements and turn them into streamlined configuration and systems. Ability to learn, support, and cover multiple existing and new legal on prem, hybrid & cloud applications. Any of the following would be beneficial as well as Intapp; Dynamics or Peppermint of other CRM experience an advantage. Direct or related experience of managing business change within a shared services environment with strong focus on standardization and optimization, preferably within the legal or professional services sector. Demonstrable experience of working on complex, large-scale business transformation within a global organization. And proven experience in managing and implementing technology solutions. Excellent communication skills both oral and written, with an ability to bring clarity to an operational environment with complex influencing factors. Knowledge of current IT and workflow trends and technology innovations and understanding of alternative matter inception technologies. Good attention to detail whilst being a logical thinker, clear communicator and possesses strong interpersonal skills. At least 8 years background in the IT industry, with experience managing workflow systems or processes. Personal: Proven stakeholder engagement and communication skills. Proven business acumen and ability to understand how they add value to the function, firm or clients. Able to liaise and influence senior stakeholders within the firm. Possesses strong customer mindset and a desire to deliver world-class service outcomes. Effective problem solving, planning and decision-making skills in a complex environment. Tactful and diplomatic when in pressured situations, with ability to challenge and motivate others. Promotes the firm's values at all times and is comfortable working with a wide range of people and departments. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide . click apply for full job details
Aug 05, 2026
Full time
We have an exciting opportunity for a Matter Orchestration Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Matter Technology Platforms To own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the technology platforms which are fundamental to delivering the strategic business goals. What you will do Reporting to the Head of Matter Technology Platforms, the Matter Orchestration Manager is responsible for the detailed technical design, architecture artefacts, integration planning, and deployment engineering for the firm's matter technology systems and related applications. Working with others in the team, as well as senior stakeholders from Risk & Compliance, Finance, IT and Business Development to design and deliver a streamlined and efficient global matter workflow process that is fit for purpose for the newly integrated firm. An orchestration manager makes sure the right people, processes, technologies, and decisions come together at the right time, in the right order, to deliver an end-to-end outcome. The role produces high quality design and engineering outputs aligned to firmwide strategic and operational requirements, ensuring cohesive, secure, and scalable document technology solutions. They will be responsible for translation of functional requirements into architecture and design artefacts, working alongside the Matter Technologies Architect. Post design they will assume a design authority role within the governance of project and programme delivery. Expectations on the role are to be consultative in areas they are extremely competent in as along with being able to understand new technologies and working practices. Working with others in the Matter Technology Team, the role will help ensure the Risk & Compliance strategy and matter platform strategy is adequately supported by the compliance systems, working directly with the Head of Compliance, Project Management Office, and other key stakeholders to ensure timely execution of workflow rollouts and wider enhancements to the system. The orchestration manager will ensure and realize maximum value of matter technologies for the organization, from the product development process. This essentially means collaborating closely with the development team and ensuring all the product requirements are well defined and executed in time. Uses continuous improvement and process optimization skills and industry knowledge to deliver business value by identifying opportunities for improved efficiency, regulatory compliance and revenue generation. As the Matter Orchestration Manager, the candidate will be expected to develop expertise in each of the Firm's business lines and will work closely with stakeholders to understand working practices so that appropriate recommendations for change can be made. Collaborate as part of a dynamic team focused on developing and maintaining the company's Intapp suite of products. You'll work closely with product owners, application developers, and other stakeholders to implement technical changes, build integrations and troubleshoot complex issues. Lead on project specific items, enhancements and BAU tasks as a hands-on technical lead, supporting numerous improvements to enhance our firm's Risk Business applications. The role involves supporting the firm's Intapp Open product suite modules, such as Intake, Conflicts, Terms, Walls, as well as other matter lifecycle related applications as required. Collaborate with senior stakeholders and technical resources from Enterprise Architecture, Enterprise Applications, Information Security, Data Governance and Technology Services to ensure that solutions are designed and deployed in alignment with the firm's IT processes, policies and controls. This includes continuous improvement initiatives, project work, and day-to-day support tasks. You will play a crucial role in designing and implementing technical updates, improving workflows, and making recommendations to enhance operational effectiveness. Develop customer relationships with fee earners and business teams to manage the delivery of ensuring the matter workflow platform orchestrates, automates, and governs end to end processes to deliver efficient, transparent, and compliant matter progression. What you will have Experience: Substantial experience in technical SME / product lead roles within a Risk and Compliance systems world, IE New Business Intake systems, Walls and Terms technologies, preferably within a legal services or professional services. Hands-on experience with Intapp products including configuration, integration, and optimization. Excellent understanding of the Intapp suite of matter management technologies on which the current A&O Shearman matter inception process is implemented. Knowledge of legal and regulatory requirements related to matter workflow technologies and experience in implementing compliance and risk management practices. Demonstrates an ability to quickly understand the key component steps and interfaces within operational business processes and model new processes/procedures Exposure to supporting multiple cloud, on premise hybrid applications with SSO & Integrations. With recent experience in migrating workloads to a cloud environments. Knowledge of integration strategies for connecting Intapp platforms with other legal technology applications (e.g., practice management, document management, knowledge management etc.). Understanding of designing and configuring within workflow technologies. A good understand of business reading process maps and gathered requirements and turn them into streamlined configuration and systems. Ability to learn, support, and cover multiple existing and new legal on prem, hybrid & cloud applications. Any of the following would be beneficial as well as Intapp; Dynamics or Peppermint of other CRM experience an advantage. Direct or related experience of managing business change within a shared services environment with strong focus on standardization and optimization, preferably within the legal or professional services sector. Demonstrable experience of working on complex, large-scale business transformation within a global organization. And proven experience in managing and implementing technology solutions. Excellent communication skills both oral and written, with an ability to bring clarity to an operational environment with complex influencing factors. Knowledge of current IT and workflow trends and technology innovations and understanding of alternative matter inception technologies. Good attention to detail whilst being a logical thinker, clear communicator and possesses strong interpersonal skills. At least 8 years background in the IT industry, with experience managing workflow systems or processes. Personal: Proven stakeholder engagement and communication skills. Proven business acumen and ability to understand how they add value to the function, firm or clients. Able to liaise and influence senior stakeholders within the firm. Possesses strong customer mindset and a desire to deliver world-class service outcomes. Effective problem solving, planning and decision-making skills in a complex environment. Tactful and diplomatic when in pressured situations, with ability to challenge and motivate others. Promotes the firm's values at all times and is comfortable working with a wide range of people and departments. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide . click apply for full job details
We have an exciting opportunity for a Matter Orchestration Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Matter Technology Platforms To own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the technology platforms which are fundamental to delivering the strategic business goals. What you will do Reporting to the Head of Matter Technology Platforms, the Matter Orchestration Manager is responsible for the detailed technical design, architecture artefacts, integration planning, and deployment engineering for the firm's matter technology systems and related applications. Working with others in the team, as well as senior stakeholders from Risk & Compliance, Finance, IT and Business Development to design and deliver a streamlined and efficient global matter workflow process that is fit for purpose for the newly integrated firm. An orchestration manager makes sure the right people, processes, technologies, and decisions come together at the right time, in the right order, to deliver an end-to-end outcome. The role produces high quality design and engineering outputs aligned to firmwide strategic and operational requirements, ensuring cohesive, secure, and scalable document technology solutions. They will be responsible for translation of functional requirements into architecture and design artefacts, working alongside the Matter Technologies Architect. Post design they will assume a design authority role within the governance of project and programme delivery. Expectations on the role are to be consultative in areas they are extremely competent in as along with being able to understand new technologies and working practices. Working with others in the Matter Technology Team, the role will help ensure the Risk & Compliance strategy and matter platform strategy is adequately supported by the compliance systems, working directly with the Head of Compliance, Project Management Office, and other key stakeholders to ensure timely execution of workflow rollouts and wider enhancements to the system. The orchestration manager will ensure and realize maximum value of matter technologies for the organization, from the product development process. This essentially means collaborating closely with the development team and ensuring all the product requirements are well defined and executed in time. Uses continuous improvement and process optimization skills and industry knowledge to deliver business value by identifying opportunities for improved efficiency, regulatory compliance and revenue generation. As the Matter Orchestration Manager, the candidate will be expected to develop expertise in each of the Firm's business lines and will work closely with stakeholders to understand working practices so that appropriate recommendations for change can be made. Collaborate as part of a dynamic team focused on developing and maintaining the company's Intapp suite of products. You'll work closely with product owners, application developers, and other stakeholders to implement technical changes, build integrations and troubleshoot complex issues. Lead on project specific items, enhancements and BAU tasks as a hands-on technical lead, supporting numerous improvements to enhance our firm's Risk Business applications. The role involves supporting the firm's Intapp Open product suite modules, such as Intake, Conflicts, Terms, Walls, as well as other matter lifecycle related applications as required. Collaborate with senior stakeholders and technical resources from Enterprise Architecture, Enterprise Applications, Information Security, Data Governance and Technology Services to ensure that solutions are designed and deployed in alignment with the firm's IT processes, policies and controls. This includes continuous improvement initiatives, project work, and day-to-day support tasks. You will play a crucial role in designing and implementing technical updates, improving workflows, and making recommendations to enhance operational effectiveness. Develop customer relationships with fee earners and business teams to manage the delivery of ensuring the matter workflow platform orchestrates, automates, and governs end to end processes to deliver efficient, transparent, and compliant matter progression. What you will have Experience: Substantial experience in technical SME / product lead roles within a Risk and Compliance systems world, IE New Business Intake systems, Walls and Terms technologies, preferably within a legal services or professional services. Hands-on experience with Intapp products including configuration, integration, and optimization. Excellent understanding of the Intapp suite of matter management technologies on which the current A&O Shearman matter inception process is implemented. Knowledge of legal and regulatory requirements related to matter workflow technologies and experience in implementing compliance and risk management practices. Demonstrates an ability to quickly understand the key component steps and interfaces within operational business processes and model new processes/procedures Exposure to supporting multiple cloud, on premise hybrid applications with SSO & Integrations. With recent experience in migrating workloads to a cloud environments. Knowledge of integration strategies for connecting Intapp platforms with other legal technology applications (e.g., practice management, document management, knowledge management etc.). Understanding of designing and configuring within workflow technologies. A good understand of business reading process maps and gathered requirements and turn them into streamlined configuration and systems. Ability to learn, support, and cover multiple existing and new legal on prem, hybrid & cloud applications. Any of the following would be beneficial as well as Intapp; Dynamics or Peppermint of other CRM experience an advantage. Direct or related experience of managing business change within a shared services environment with strong focus on standardization and optimization, preferably within the legal or professional services sector. Demonstrable experience of working on complex, large-scale business transformation within a global organization. And proven experience in managing and implementing technology solutions. Excellent communication skills both oral and written, with an ability to bring clarity to an operational environment with complex influencing factors. Knowledge of current IT and workflow trends and technology innovations and understanding of alternative matter inception technologies. Good attention to detail whilst being a logical thinker, clear communicator and possesses strong interpersonal skills. At least 8 years background in the IT industry, with experience managing workflow systems or processes. Personal: Proven stakeholder engagement and communication skills. Proven business acumen and ability to understand how they add value to the function, firm or clients. Able to liaise and influence senior stakeholders within the firm. Possesses strong customer mindset and a desire to deliver world-class service outcomes. Effective problem solving, planning and decision-making skills in a complex environment. Tactful and diplomatic when in pressured situations, with ability to challenge and motivate others. Promotes the firm's values at all times and is comfortable working with a wide range of people and departments. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide . click apply for full job details
Aug 05, 2026
Full time
We have an exciting opportunity for a Matter Orchestration Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Matter Technology Platforms To own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the technology platforms which are fundamental to delivering the strategic business goals. What you will do Reporting to the Head of Matter Technology Platforms, the Matter Orchestration Manager is responsible for the detailed technical design, architecture artefacts, integration planning, and deployment engineering for the firm's matter technology systems and related applications. Working with others in the team, as well as senior stakeholders from Risk & Compliance, Finance, IT and Business Development to design and deliver a streamlined and efficient global matter workflow process that is fit for purpose for the newly integrated firm. An orchestration manager makes sure the right people, processes, technologies, and decisions come together at the right time, in the right order, to deliver an end-to-end outcome. The role produces high quality design and engineering outputs aligned to firmwide strategic and operational requirements, ensuring cohesive, secure, and scalable document technology solutions. They will be responsible for translation of functional requirements into architecture and design artefacts, working alongside the Matter Technologies Architect. Post design they will assume a design authority role within the governance of project and programme delivery. Expectations on the role are to be consultative in areas they are extremely competent in as along with being able to understand new technologies and working practices. Working with others in the Matter Technology Team, the role will help ensure the Risk & Compliance strategy and matter platform strategy is adequately supported by the compliance systems, working directly with the Head of Compliance, Project Management Office, and other key stakeholders to ensure timely execution of workflow rollouts and wider enhancements to the system. The orchestration manager will ensure and realize maximum value of matter technologies for the organization, from the product development process. This essentially means collaborating closely with the development team and ensuring all the product requirements are well defined and executed in time. Uses continuous improvement and process optimization skills and industry knowledge to deliver business value by identifying opportunities for improved efficiency, regulatory compliance and revenue generation. As the Matter Orchestration Manager, the candidate will be expected to develop expertise in each of the Firm's business lines and will work closely with stakeholders to understand working practices so that appropriate recommendations for change can be made. Collaborate as part of a dynamic team focused on developing and maintaining the company's Intapp suite of products. You'll work closely with product owners, application developers, and other stakeholders to implement technical changes, build integrations and troubleshoot complex issues. Lead on project specific items, enhancements and BAU tasks as a hands-on technical lead, supporting numerous improvements to enhance our firm's Risk Business applications. The role involves supporting the firm's Intapp Open product suite modules, such as Intake, Conflicts, Terms, Walls, as well as other matter lifecycle related applications as required. Collaborate with senior stakeholders and technical resources from Enterprise Architecture, Enterprise Applications, Information Security, Data Governance and Technology Services to ensure that solutions are designed and deployed in alignment with the firm's IT processes, policies and controls. This includes continuous improvement initiatives, project work, and day-to-day support tasks. You will play a crucial role in designing and implementing technical updates, improving workflows, and making recommendations to enhance operational effectiveness. Develop customer relationships with fee earners and business teams to manage the delivery of ensuring the matter workflow platform orchestrates, automates, and governs end to end processes to deliver efficient, transparent, and compliant matter progression. What you will have Experience: Substantial experience in technical SME / product lead roles within a Risk and Compliance systems world, IE New Business Intake systems, Walls and Terms technologies, preferably within a legal services or professional services. Hands-on experience with Intapp products including configuration, integration, and optimization. Excellent understanding of the Intapp suite of matter management technologies on which the current A&O Shearman matter inception process is implemented. Knowledge of legal and regulatory requirements related to matter workflow technologies and experience in implementing compliance and risk management practices. Demonstrates an ability to quickly understand the key component steps and interfaces within operational business processes and model new processes/procedures Exposure to supporting multiple cloud, on premise hybrid applications with SSO & Integrations. With recent experience in migrating workloads to a cloud environments. Knowledge of integration strategies for connecting Intapp platforms with other legal technology applications (e.g., practice management, document management, knowledge management etc.). Understanding of designing and configuring within workflow technologies. A good understand of business reading process maps and gathered requirements and turn them into streamlined configuration and systems. Ability to learn, support, and cover multiple existing and new legal on prem, hybrid & cloud applications. Any of the following would be beneficial as well as Intapp; Dynamics or Peppermint of other CRM experience an advantage. Direct or related experience of managing business change within a shared services environment with strong focus on standardization and optimization, preferably within the legal or professional services sector. Demonstrable experience of working on complex, large-scale business transformation within a global organization. And proven experience in managing and implementing technology solutions. Excellent communication skills both oral and written, with an ability to bring clarity to an operational environment with complex influencing factors. Knowledge of current IT and workflow trends and technology innovations and understanding of alternative matter inception technologies. Good attention to detail whilst being a logical thinker, clear communicator and possesses strong interpersonal skills. At least 8 years background in the IT industry, with experience managing workflow systems or processes. Personal: Proven stakeholder engagement and communication skills. Proven business acumen and ability to understand how they add value to the function, firm or clients. Able to liaise and influence senior stakeholders within the firm. Possesses strong customer mindset and a desire to deliver world-class service outcomes. Effective problem solving, planning and decision-making skills in a complex environment. Tactful and diplomatic when in pressured situations, with ability to challenge and motivate others. Promotes the firm's values at all times and is comfortable working with a wide range of people and departments. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide . click apply for full job details
We have an exciting opportunity for a Matter Orchestration Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Matter Technology Platforms To own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the technology platforms which are fundamental to delivering the strategic business goals. What you will do Reporting to the Head of Matter Technology Platforms, the Matter Orchestration Manager is responsible for the detailed technical design, architecture artefacts, integration planning, and deployment engineering for the firm's matter technology systems and related applications. Working with others in the team, as well as senior stakeholders from Risk & Compliance, Finance, IT and Business Development to design and deliver a streamlined and efficient global matter workflow process that is fit for purpose for the newly integrated firm. An orchestration manager makes sure the right people, processes, technologies, and decisions come together at the right time, in the right order, to deliver an end-to-end outcome. The role produces high quality design and engineering outputs aligned to firmwide strategic and operational requirements, ensuring cohesive, secure, and scalable document technology solutions. They will be responsible for translation of functional requirements into architecture and design artefacts, working alongside the Matter Technologies Architect. Post design they will assume a design authority role within the governance of project and programme delivery. Expectations on the role are to be consultative in areas they are extremely competent in as along with being able to understand new technologies and working practices. Working with others in the Matter Technology Team, the role will help ensure the Risk & Compliance strategy and matter platform strategy is adequately supported by the compliance systems, working directly with the Head of Compliance, Project Management Office, and other key stakeholders to ensure timely execution of workflow rollouts and wider enhancements to the system. The orchestration manager will ensure and realize maximum value of matter technologies for the organization, from the product development process. This essentially means collaborating closely with the development team and ensuring all the product requirements are well defined and executed in time. Uses continuous improvement and process optimization skills and industry knowledge to deliver business value by identifying opportunities for improved efficiency, regulatory compliance and revenue generation. As the Matter Orchestration Manager, the candidate will be expected to develop expertise in each of the Firm's business lines and will work closely with stakeholders to understand working practices so that appropriate recommendations for change can be made. Collaborate as part of a dynamic team focused on developing and maintaining the company's Intapp suite of products. You'll work closely with product owners, application developers, and other stakeholders to implement technical changes, build integrations and troubleshoot complex issues. Lead on project specific items, enhancements and BAU tasks as a hands-on technical lead, supporting numerous improvements to enhance our firm's Risk Business applications. The role involves supporting the firm's Intapp Open product suite modules, such as Intake, Conflicts, Terms, Walls, as well as other matter lifecycle related applications as required. Collaborate with senior stakeholders and technical resources from Enterprise Architecture, Enterprise Applications, Information Security, Data Governance and Technology Services to ensure that solutions are designed and deployed in alignment with the firm's IT processes, policies and controls. This includes continuous improvement initiatives, project work, and day-to-day support tasks. You will play a crucial role in designing and implementing technical updates, improving workflows, and making recommendations to enhance operational effectiveness. Develop customer relationships with fee earners and business teams to manage the delivery of ensuring the matter workflow platform orchestrates, automates, and governs end to end processes to deliver efficient, transparent, and compliant matter progression. What you will have Experience: Substantial experience in technical SME / product lead roles within a Risk and Compliance systems world, IE New Business Intake systems, Walls and Terms technologies, preferably within a legal services or professional services. Hands-on experience with Intapp products including configuration, integration, and optimization. Excellent understanding of the Intapp suite of matter management technologies on which the current A&O Shearman matter inception process is implemented. Knowledge of legal and regulatory requirements related to matter workflow technologies and experience in implementing compliance and risk management practices. Demonstrates an ability to quickly understand the key component steps and interfaces within operational business processes and model new processes/procedures Exposure to supporting multiple cloud, on premise hybrid applications with SSO & Integrations. With recent experience in migrating workloads to a cloud environments. Knowledge of integration strategies for connecting Intapp platforms with other legal technology applications (e.g., practice management, document management, knowledge management etc.). Understanding of designing and configuring within workflow technologies. A good understand of business reading process maps and gathered requirements and turn them into streamlined configuration and systems. Ability to learn, support, and cover multiple existing and new legal on prem, hybrid & cloud applications. Any of the following would be beneficial as well as Intapp; Dynamics or Peppermint of other CRM experience an advantage. Direct or related experience of managing business change within a shared services environment with strong focus on standardization and optimization, preferably within the legal or professional services sector. Demonstrable experience of working on complex, large-scale business transformation within a global organization. And proven experience in managing and implementing technology solutions. Excellent communication skills both oral and written, with an ability to bring clarity to an operational environment with complex influencing factors. Knowledge of current IT and workflow trends and technology innovations and understanding of alternative matter inception technologies. Good attention to detail whilst being a logical thinker, clear communicator and possesses strong interpersonal skills. At least 8 years background in the IT industry, with experience managing workflow systems or processes. Personal: Proven stakeholder engagement and communication skills. Proven business acumen and ability to understand how they add value to the function, firm or clients. Able to liaise and influence senior stakeholders within the firm. Possesses strong customer mindset and a desire to deliver world-class service outcomes. Effective problem solving, planning and decision-making skills in a complex environment. Tactful and diplomatic when in pressured situations, with ability to challenge and motivate others. Promotes the firm's values at all times and is comfortable working with a wide range of people and departments. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide . click apply for full job details
Aug 05, 2026
Full time
We have an exciting opportunity for a Matter Orchestration Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Matter Technology Platforms To own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the technology platforms which are fundamental to delivering the strategic business goals. What you will do Reporting to the Head of Matter Technology Platforms, the Matter Orchestration Manager is responsible for the detailed technical design, architecture artefacts, integration planning, and deployment engineering for the firm's matter technology systems and related applications. Working with others in the team, as well as senior stakeholders from Risk & Compliance, Finance, IT and Business Development to design and deliver a streamlined and efficient global matter workflow process that is fit for purpose for the newly integrated firm. An orchestration manager makes sure the right people, processes, technologies, and decisions come together at the right time, in the right order, to deliver an end-to-end outcome. The role produces high quality design and engineering outputs aligned to firmwide strategic and operational requirements, ensuring cohesive, secure, and scalable document technology solutions. They will be responsible for translation of functional requirements into architecture and design artefacts, working alongside the Matter Technologies Architect. Post design they will assume a design authority role within the governance of project and programme delivery. Expectations on the role are to be consultative in areas they are extremely competent in as along with being able to understand new technologies and working practices. Working with others in the Matter Technology Team, the role will help ensure the Risk & Compliance strategy and matter platform strategy is adequately supported by the compliance systems, working directly with the Head of Compliance, Project Management Office, and other key stakeholders to ensure timely execution of workflow rollouts and wider enhancements to the system. The orchestration manager will ensure and realize maximum value of matter technologies for the organization, from the product development process. This essentially means collaborating closely with the development team and ensuring all the product requirements are well defined and executed in time. Uses continuous improvement and process optimization skills and industry knowledge to deliver business value by identifying opportunities for improved efficiency, regulatory compliance and revenue generation. As the Matter Orchestration Manager, the candidate will be expected to develop expertise in each of the Firm's business lines and will work closely with stakeholders to understand working practices so that appropriate recommendations for change can be made. Collaborate as part of a dynamic team focused on developing and maintaining the company's Intapp suite of products. You'll work closely with product owners, application developers, and other stakeholders to implement technical changes, build integrations and troubleshoot complex issues. Lead on project specific items, enhancements and BAU tasks as a hands-on technical lead, supporting numerous improvements to enhance our firm's Risk Business applications. The role involves supporting the firm's Intapp Open product suite modules, such as Intake, Conflicts, Terms, Walls, as well as other matter lifecycle related applications as required. Collaborate with senior stakeholders and technical resources from Enterprise Architecture, Enterprise Applications, Information Security, Data Governance and Technology Services to ensure that solutions are designed and deployed in alignment with the firm's IT processes, policies and controls. This includes continuous improvement initiatives, project work, and day-to-day support tasks. You will play a crucial role in designing and implementing technical updates, improving workflows, and making recommendations to enhance operational effectiveness. Develop customer relationships with fee earners and business teams to manage the delivery of ensuring the matter workflow platform orchestrates, automates, and governs end to end processes to deliver efficient, transparent, and compliant matter progression. What you will have Experience: Substantial experience in technical SME / product lead roles within a Risk and Compliance systems world, IE New Business Intake systems, Walls and Terms technologies, preferably within a legal services or professional services. Hands-on experience with Intapp products including configuration, integration, and optimization. Excellent understanding of the Intapp suite of matter management technologies on which the current A&O Shearman matter inception process is implemented. Knowledge of legal and regulatory requirements related to matter workflow technologies and experience in implementing compliance and risk management practices. Demonstrates an ability to quickly understand the key component steps and interfaces within operational business processes and model new processes/procedures Exposure to supporting multiple cloud, on premise hybrid applications with SSO & Integrations. With recent experience in migrating workloads to a cloud environments. Knowledge of integration strategies for connecting Intapp platforms with other legal technology applications (e.g., practice management, document management, knowledge management etc.). Understanding of designing and configuring within workflow technologies. A good understand of business reading process maps and gathered requirements and turn them into streamlined configuration and systems. Ability to learn, support, and cover multiple existing and new legal on prem, hybrid & cloud applications. Any of the following would be beneficial as well as Intapp; Dynamics or Peppermint of other CRM experience an advantage. Direct or related experience of managing business change within a shared services environment with strong focus on standardization and optimization, preferably within the legal or professional services sector. Demonstrable experience of working on complex, large-scale business transformation within a global organization. And proven experience in managing and implementing technology solutions. Excellent communication skills both oral and written, with an ability to bring clarity to an operational environment with complex influencing factors. Knowledge of current IT and workflow trends and technology innovations and understanding of alternative matter inception technologies. Good attention to detail whilst being a logical thinker, clear communicator and possesses strong interpersonal skills. At least 8 years background in the IT industry, with experience managing workflow systems or processes. Personal: Proven stakeholder engagement and communication skills. Proven business acumen and ability to understand how they add value to the function, firm or clients. Able to liaise and influence senior stakeholders within the firm. Possesses strong customer mindset and a desire to deliver world-class service outcomes. Effective problem solving, planning and decision-making skills in a complex environment. Tactful and diplomatic when in pressured situations, with ability to challenge and motivate others. Promotes the firm's values at all times and is comfortable working with a wide range of people and departments. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide . click apply for full job details
Are you a Data Protection Manager who understands that information governance is more than compliance - it's about protecting people? Are you available immediately to fulfil a 6 month FTC in Ashford, Kent? If so, we have the most perfect position for you. J ob Title: Data Protection Manager Location: Ashford, Kent with free on site parking Salary: 50,000 - 55,000 Duration: 6 month FTC Hours: Monday-Friday, 8:30am - 5pm Benefits: The opportunity to join a great Pension Scheme Additional annual leave above statutory minimum based on service Enhanced family leave (maternity, paternity and adoption leave and pay) Inclusive well being benefits Employee Assistance Programme including free 24/7 independent counselling and occupational health services Professional development opportunities Free membership to the reward and discount platform Access to Blue Light Card and other Discount Schemes The position: As the Data Protection Manager your role will sit at the centre of how our client manages data protection, information governance, and information security. You'll work closely with senior leaders, operational teams, clinical colleagues, and external partners to ensure they meet their legal, regulatory, and organisational responsibilities. You'll lead the operational delivery of data protection and information governance across the organisation, acting as the primary internal lead while working alongside the appointed external Data Protection Officer (DPO). You'll provide expert advice, manage compliance activity, and help shape how this organisation respond to an increasingly complex information and cyber security landscape. This is not just about policies and processes. It's about ensuring information is handled safely, securely and in a way that supports high-quality care. What will your new role involve? You'll oversee information governance and data protection activity across the business, ensuring compliance with UK GDPR, DSPT and wider regulatory requirements. You'll lead on SARs, FOIs, DPIAs and information sharing arrangements, ensuring requests are handled efficiently and risks are identified early. Working closely with IT and security teams, you'll support cyber security initiatives, incident response, and organisational awareness. You'll act as a trusted advisor to colleagues and senior leaders, helping them navigate complex data protection and information governance matters. Using audits, reviews and compliance monitoring, you'll identify opportunities to strengthen governance, reduce risk, and improve organisational practice. You'll be the ideal candidate for this role if you have: Significant experience in Data Protection, Information Governance, Freedom of Information or Cyber Security. A recognised Data Protection or Information Governance qualification (or actively working towards one). Strong knowledge of UK GDPR, data protection legislation and information governance frameworks. Experience working within the healthcare sector, or another highly regulated environments. The ability to interpret complex legislation and provide practical, outcome-focused advice to colleagues and senior stakeholders. Strong analytical and problem-solving skills, with the ability to assess risk and make sound recommendations. The ability to build strong working relationships and take a proactive approach to continuous improvement. Next steps: If you have the above skills and experience, then please apply today - this is such an incredible opportunity where you can really grow your career at this company. Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Pippy (Candidate Manager) or Nicola (Permanent Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 05, 2026
Contractor
Are you a Data Protection Manager who understands that information governance is more than compliance - it's about protecting people? Are you available immediately to fulfil a 6 month FTC in Ashford, Kent? If so, we have the most perfect position for you. J ob Title: Data Protection Manager Location: Ashford, Kent with free on site parking Salary: 50,000 - 55,000 Duration: 6 month FTC Hours: Monday-Friday, 8:30am - 5pm Benefits: The opportunity to join a great Pension Scheme Additional annual leave above statutory minimum based on service Enhanced family leave (maternity, paternity and adoption leave and pay) Inclusive well being benefits Employee Assistance Programme including free 24/7 independent counselling and occupational health services Professional development opportunities Free membership to the reward and discount platform Access to Blue Light Card and other Discount Schemes The position: As the Data Protection Manager your role will sit at the centre of how our client manages data protection, information governance, and information security. You'll work closely with senior leaders, operational teams, clinical colleagues, and external partners to ensure they meet their legal, regulatory, and organisational responsibilities. You'll lead the operational delivery of data protection and information governance across the organisation, acting as the primary internal lead while working alongside the appointed external Data Protection Officer (DPO). You'll provide expert advice, manage compliance activity, and help shape how this organisation respond to an increasingly complex information and cyber security landscape. This is not just about policies and processes. It's about ensuring information is handled safely, securely and in a way that supports high-quality care. What will your new role involve? You'll oversee information governance and data protection activity across the business, ensuring compliance with UK GDPR, DSPT and wider regulatory requirements. You'll lead on SARs, FOIs, DPIAs and information sharing arrangements, ensuring requests are handled efficiently and risks are identified early. Working closely with IT and security teams, you'll support cyber security initiatives, incident response, and organisational awareness. You'll act as a trusted advisor to colleagues and senior leaders, helping them navigate complex data protection and information governance matters. Using audits, reviews and compliance monitoring, you'll identify opportunities to strengthen governance, reduce risk, and improve organisational practice. You'll be the ideal candidate for this role if you have: Significant experience in Data Protection, Information Governance, Freedom of Information or Cyber Security. A recognised Data Protection or Information Governance qualification (or actively working towards one). Strong knowledge of UK GDPR, data protection legislation and information governance frameworks. Experience working within the healthcare sector, or another highly regulated environments. The ability to interpret complex legislation and provide practical, outcome-focused advice to colleagues and senior stakeholders. Strong analytical and problem-solving skills, with the ability to assess risk and make sound recommendations. The ability to build strong working relationships and take a proactive approach to continuous improvement. Next steps: If you have the above skills and experience, then please apply today - this is such an incredible opportunity where you can really grow your career at this company. Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Pippy (Candidate Manager) or Nicola (Permanent Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We have an exciting opportunity for a Matter Orchestration Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Matter Technology Platforms To own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the technology platforms which are fundamental to delivering the strategic business goals. What you will do Reporting to the Head of Matter Technology Platforms, the Matter Orchestration Manager is responsible for the detailed technical design, architecture artefacts, integration planning, and deployment engineering for the firm's matter technology systems and related applications. Working with others in the team, as well as senior stakeholders from Risk & Compliance, Finance, IT and Business Development to design and deliver a streamlined and efficient global matter workflow process that is fit for purpose for the newly integrated firm. An orchestration manager makes sure the right people, processes, technologies, and decisions come together at the right time, in the right order, to deliver an end-to-end outcome. The role produces high quality design and engineering outputs aligned to firmwide strategic and operational requirements, ensuring cohesive, secure, and scalable document technology solutions. They will be responsible for translation of functional requirements into architecture and design artefacts, working alongside the Matter Technologies Architect. Post design they will assume a design authority role within the governance of project and programme delivery. Expectations on the role are to be consultative in areas they are extremely competent in as along with being able to understand new technologies and working practices. Working with others in the Matter Technology Team, the role will help ensure the Risk & Compliance strategy and matter platform strategy is adequately supported by the compliance systems, working directly with the Head of Compliance, Project Management Office, and other key stakeholders to ensure timely execution of workflow rollouts and wider enhancements to the system. The orchestration manager will ensure and realize maximum value of matter technologies for the organization, from the product development process. This essentially means collaborating closely with the development team and ensuring all the product requirements are well defined and executed in time. Uses continuous improvement and process optimization skills and industry knowledge to deliver business value by identifying opportunities for improved efficiency, regulatory compliance and revenue generation. As the Matter Orchestration Manager, the candidate will be expected to develop expertise in each of the Firm's business lines and will work closely with stakeholders to understand working practices so that appropriate recommendations for change can be made. Collaborate as part of a dynamic team focused on developing and maintaining the company's Intapp suite of products. You'll work closely with product owners, application developers, and other stakeholders to implement technical changes, build integrations and troubleshoot complex issues. Lead on project specific items, enhancements and BAU tasks as a hands-on technical lead, supporting numerous improvements to enhance our firm's Risk Business applications. The role involves supporting the firm's Intapp Open product suite modules, such as Intake, Conflicts, Terms, Walls, as well as other matter lifecycle related applications as required. Collaborate with senior stakeholders and technical resources from Enterprise Architecture, Enterprise Applications, Information Security, Data Governance and Technology Services to ensure that solutions are designed and deployed in alignment with the firm's IT processes, policies and controls. This includes continuous improvement initiatives, project work, and day-to-day support tasks. You will play a crucial role in designing and implementing technical updates, improving workflows, and making recommendations to enhance operational effectiveness. Develop customer relationships with fee earners and business teams to manage the delivery of ensuring the matter workflow platform orchestrates, automates, and governs end to end processes to deliver efficient, transparent, and compliant matter progression. What you will have Experience: Substantial experience in technical SME / product lead roles within a Risk and Compliance systems world, IE New Business Intake systems, Walls and Terms technologies, preferably within a legal services or professional services. Hands-on experience with Intapp products including configuration, integration, and optimization. Excellent understanding of the Intapp suite of matter management technologies on which the current A&O Shearman matter inception process is implemented. Knowledge of legal and regulatory requirements related to matter workflow technologies and experience in implementing compliance and risk management practices. Demonstrates an ability to quickly understand the key component steps and interfaces within operational business processes and model new processes/procedures Exposure to supporting multiple cloud, on premise hybrid applications with SSO & Integrations. With recent experience in migrating workloads to a cloud environments. Knowledge of integration strategies for connecting Intapp platforms with other legal technology applications (e.g., practice management, document management, knowledge management etc.). Understanding of designing and configuring within workflow technologies. A good understand of business reading process maps and gathered requirements and turn them into streamlined configuration and systems. Ability to learn, support, and cover multiple existing and new legal on prem, hybrid & cloud applications. Any of the following would be beneficial as well as Intapp; Dynamics or Peppermint of other CRM experience an advantage. Direct or related experience of managing business change within a shared services environment with strong focus on standardization and optimization, preferably within the legal or professional services sector. Demonstrable experience of working on complex, large-scale business transformation within a global organization. And proven experience in managing and implementing technology solutions. Excellent communication skills both oral and written, with an ability to bring clarity to an operational environment with complex influencing factors. Knowledge of current IT and workflow trends and technology innovations and understanding of alternative matter inception technologies. Good attention to detail whilst being a logical thinker, clear communicator and possesses strong interpersonal skills. At least 8 years background in the IT industry, with experience managing workflow systems or processes. Personal: Proven stakeholder engagement and communication skills. Proven business acumen and ability to understand how they add value to the function, firm or clients. Able to liaise and influence senior stakeholders within the firm. Possesses strong customer mindset and a desire to deliver world-class service outcomes. Effective problem solving, planning and decision-making skills in a complex environment. Tactful and diplomatic when in pressured situations, with ability to challenge and motivate others. Promotes the firm's values at all times and is comfortable working with a wide range of people and departments. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide . click apply for full job details
Aug 05, 2026
Full time
We have an exciting opportunity for a Matter Orchestration Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Matter Technology Platforms To own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the technology platforms which are fundamental to delivering the strategic business goals. What you will do Reporting to the Head of Matter Technology Platforms, the Matter Orchestration Manager is responsible for the detailed technical design, architecture artefacts, integration planning, and deployment engineering for the firm's matter technology systems and related applications. Working with others in the team, as well as senior stakeholders from Risk & Compliance, Finance, IT and Business Development to design and deliver a streamlined and efficient global matter workflow process that is fit for purpose for the newly integrated firm. An orchestration manager makes sure the right people, processes, technologies, and decisions come together at the right time, in the right order, to deliver an end-to-end outcome. The role produces high quality design and engineering outputs aligned to firmwide strategic and operational requirements, ensuring cohesive, secure, and scalable document technology solutions. They will be responsible for translation of functional requirements into architecture and design artefacts, working alongside the Matter Technologies Architect. Post design they will assume a design authority role within the governance of project and programme delivery. Expectations on the role are to be consultative in areas they are extremely competent in as along with being able to understand new technologies and working practices. Working with others in the Matter Technology Team, the role will help ensure the Risk & Compliance strategy and matter platform strategy is adequately supported by the compliance systems, working directly with the Head of Compliance, Project Management Office, and other key stakeholders to ensure timely execution of workflow rollouts and wider enhancements to the system. The orchestration manager will ensure and realize maximum value of matter technologies for the organization, from the product development process. This essentially means collaborating closely with the development team and ensuring all the product requirements are well defined and executed in time. Uses continuous improvement and process optimization skills and industry knowledge to deliver business value by identifying opportunities for improved efficiency, regulatory compliance and revenue generation. As the Matter Orchestration Manager, the candidate will be expected to develop expertise in each of the Firm's business lines and will work closely with stakeholders to understand working practices so that appropriate recommendations for change can be made. Collaborate as part of a dynamic team focused on developing and maintaining the company's Intapp suite of products. You'll work closely with product owners, application developers, and other stakeholders to implement technical changes, build integrations and troubleshoot complex issues. Lead on project specific items, enhancements and BAU tasks as a hands-on technical lead, supporting numerous improvements to enhance our firm's Risk Business applications. The role involves supporting the firm's Intapp Open product suite modules, such as Intake, Conflicts, Terms, Walls, as well as other matter lifecycle related applications as required. Collaborate with senior stakeholders and technical resources from Enterprise Architecture, Enterprise Applications, Information Security, Data Governance and Technology Services to ensure that solutions are designed and deployed in alignment with the firm's IT processes, policies and controls. This includes continuous improvement initiatives, project work, and day-to-day support tasks. You will play a crucial role in designing and implementing technical updates, improving workflows, and making recommendations to enhance operational effectiveness. Develop customer relationships with fee earners and business teams to manage the delivery of ensuring the matter workflow platform orchestrates, automates, and governs end to end processes to deliver efficient, transparent, and compliant matter progression. What you will have Experience: Substantial experience in technical SME / product lead roles within a Risk and Compliance systems world, IE New Business Intake systems, Walls and Terms technologies, preferably within a legal services or professional services. Hands-on experience with Intapp products including configuration, integration, and optimization. Excellent understanding of the Intapp suite of matter management technologies on which the current A&O Shearman matter inception process is implemented. Knowledge of legal and regulatory requirements related to matter workflow technologies and experience in implementing compliance and risk management practices. Demonstrates an ability to quickly understand the key component steps and interfaces within operational business processes and model new processes/procedures Exposure to supporting multiple cloud, on premise hybrid applications with SSO & Integrations. With recent experience in migrating workloads to a cloud environments. Knowledge of integration strategies for connecting Intapp platforms with other legal technology applications (e.g., practice management, document management, knowledge management etc.). Understanding of designing and configuring within workflow technologies. A good understand of business reading process maps and gathered requirements and turn them into streamlined configuration and systems. Ability to learn, support, and cover multiple existing and new legal on prem, hybrid & cloud applications. Any of the following would be beneficial as well as Intapp; Dynamics or Peppermint of other CRM experience an advantage. Direct or related experience of managing business change within a shared services environment with strong focus on standardization and optimization, preferably within the legal or professional services sector. Demonstrable experience of working on complex, large-scale business transformation within a global organization. And proven experience in managing and implementing technology solutions. Excellent communication skills both oral and written, with an ability to bring clarity to an operational environment with complex influencing factors. Knowledge of current IT and workflow trends and technology innovations and understanding of alternative matter inception technologies. Good attention to detail whilst being a logical thinker, clear communicator and possesses strong interpersonal skills. At least 8 years background in the IT industry, with experience managing workflow systems or processes. Personal: Proven stakeholder engagement and communication skills. Proven business acumen and ability to understand how they add value to the function, firm or clients. Able to liaise and influence senior stakeholders within the firm. Possesses strong customer mindset and a desire to deliver world-class service outcomes. Effective problem solving, planning and decision-making skills in a complex environment. Tactful and diplomatic when in pressured situations, with ability to challenge and motivate others. Promotes the firm's values at all times and is comfortable working with a wide range of people and departments. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide . click apply for full job details
hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION Product Director - Financial Crime As a Product Director for Financial Crime Product at J.P. Morgan Personal Investing, you will lead a team that innovates new product offerings and is responsible for the end-to-end product lifecycle for our financial crime prevention and detection capabilities across AML, KYC/CDD, sanctions screening, transaction monitoring, and fraud controls. You will act as the voice of the customer and develop profitable products that provide customer value, ensuring controls are effective and defensible without creating unnecessary friction. Utilising your deep understanding of how to get a product off the ground, you will guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. You will partner closely with Engineering, Operations, Compliance, and Risk to deliver scalable, resilient, high-quality products that meet regulatory expectations and support strong customer outcomes. This role requires striking the right balance between robust regulatory compliance, customer experience, and commercial outcomes. Our Product team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for leaders who have a curious mindset, thrive in collaborative squads, and are passionate about building financial crime products that protect customers and the firm. By their nature, our teams are also solution-oriented, commercially savvy, and have a head for fintech. We work in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. Job responsibilities: Develops and articulates a clear product strategy that delivers meaningful value to customers and aligns with the firm's broader objectives, covering AML, KYC/CDD, sanctions screening, transaction monitoring, fraud detection and investigator/case management tooling, while balancing regulatory compliance, customer experience and commercial value. Supports the expansion of our proposition into new investment services, products and geographies, ensuring financial crime controls are designed in from the outset and scale in a compliant manner across jurisdictions, balancing speed-to-market with compliance requirements. Acts as a subject matter expert on financial crime, providing guidance and support to stakeholders and senior management, and translating global regulations into practical financial crime product capabilities across all channels, customer types, products and geographies. Leads discovery efforts and market research to understand the investment platforms and digital banking competitive landscape, including how peers and competitors manage compliance with financial crime regulations, and integrates those insights into the product roadmap alongside the needs of Operations and Compliance teams. Continuously monitors product and customer-journey metrics to identify friction points and iteratively improve journeys, maintaining compliance while balancing financial crime protection with a seamless investing experience. Owns the end-to-end product development process for regulated capabilities, ensuring requirements comply with applicable regulations and internal policies, that testing provides adequate coverage, and that operational readiness and change management are in place ahead of launch, upholding high standards of quality and reliability and translating business and technical objectives into clear priorities for Product Managers and Engineering. Designs and evolves financial crime controls leveraging data and metrics to maintain regulatory compliance at scale as products and volumes grow, balancing customer friction, false positive rates and operational cost while preserving explainability and defensibility. Leads change impact assessments for new or modified products and regulatory change, owns the annual AML and Sanction risk assessments activities and related reporting and contributes to the definition and ongoing review of the Risk Appetite statement for financial crime product capabilities. Contributes to the monitoring, testing, and assurance of controls by supporting audits, compliance and control testing activities, and engagement with regulators to address financial crime topics. Builds strong, collaborative relationships across departments, including internal teams (Engineering, Compliance, and Operations) and external vendors across all markets. Required qualifications, capabilities and skills 10+ years of product management experience or equivalent expertise, including 5+ years in Financial Crime, RegTech or financial services compliance-related products. Proven track record of leading product teams and delivering enterprise-scale software platforms with measurable outcomes. Deep domain knowledge across AML, KYC/CDD, sanctions screening, fraud and transaction monitoring, including investigation and case management workflows, with demonstrated ability to balance regulatory compliance obligations with customer experience and commercial objectives. Strong understanding of the financial crime regulatory landscape in the UK, with familiarity across applicable sanctions lists, local due diligence requirements and KYC obligations across multiple jurisdictions. Proven experience in conducting or leading financial crime risk assessments and/or change impact assessments. Experience delivering data-driven products, including applying AI/ML in Financial Crime contexts and building or enhancing case management systems and investigator tooling. Experience developing products for investment platforms or digital consumer banking, ideally across multiple European jurisdictions. Ability to explain technical issues in a clear way to the business and other stakeholders - including translating policy and regulatory requirements for technical teams, and explaining technical and product trade-offs to Compliance, Risk and regulators. Be the glue among departments and create shared understanding by translating ideas and concepts into technical or layman's terms. Excellent written and verbal communication skills, with the ability to present complex information clearly to senior management and regulators. Strong organisational skills with the ability to manage multiple priorities effectively in a fast-paced environment. Proven ability to collaborate across functions, influence stakeholders and drive outcomes. Preferred qualifications, capabilities and skills Bachelor's degree or equivalent; MBA or relevant advanced degree advantageous. Professional certification such as CAMS, ICA, CFE or equivalent. Experience co-ordinating responses to audits, compliance testing and regulatory reviews. Vendor management experience including build-versus-buy analysis and integration strategy for third-party Financial Crime solutions. Demonstrated prior experience navigating matrix and complex organisations, collaborating effectively across teams and functions. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan Personal Investing is building innovative digital investing products for customers across Europe. Our Financial Crime Product team is dedicated to creating industry-leading capabilities that protect our customers and the firm from financial crime, while delivering seamless investing experiences. Teams enable innovation while adhering to the firm's principles of security, customer control, privacy and regulatory excellence. ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company . click apply for full job details
Aug 05, 2026
Full time
hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION Product Director - Financial Crime As a Product Director for Financial Crime Product at J.P. Morgan Personal Investing, you will lead a team that innovates new product offerings and is responsible for the end-to-end product lifecycle for our financial crime prevention and detection capabilities across AML, KYC/CDD, sanctions screening, transaction monitoring, and fraud controls. You will act as the voice of the customer and develop profitable products that provide customer value, ensuring controls are effective and defensible without creating unnecessary friction. Utilising your deep understanding of how to get a product off the ground, you will guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. You will partner closely with Engineering, Operations, Compliance, and Risk to deliver scalable, resilient, high-quality products that meet regulatory expectations and support strong customer outcomes. This role requires striking the right balance between robust regulatory compliance, customer experience, and commercial outcomes. Our Product team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for leaders who have a curious mindset, thrive in collaborative squads, and are passionate about building financial crime products that protect customers and the firm. By their nature, our teams are also solution-oriented, commercially savvy, and have a head for fintech. We work in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. Job responsibilities: Develops and articulates a clear product strategy that delivers meaningful value to customers and aligns with the firm's broader objectives, covering AML, KYC/CDD, sanctions screening, transaction monitoring, fraud detection and investigator/case management tooling, while balancing regulatory compliance, customer experience and commercial value. Supports the expansion of our proposition into new investment services, products and geographies, ensuring financial crime controls are designed in from the outset and scale in a compliant manner across jurisdictions, balancing speed-to-market with compliance requirements. Acts as a subject matter expert on financial crime, providing guidance and support to stakeholders and senior management, and translating global regulations into practical financial crime product capabilities across all channels, customer types, products and geographies. Leads discovery efforts and market research to understand the investment platforms and digital banking competitive landscape, including how peers and competitors manage compliance with financial crime regulations, and integrates those insights into the product roadmap alongside the needs of Operations and Compliance teams. Continuously monitors product and customer-journey metrics to identify friction points and iteratively improve journeys, maintaining compliance while balancing financial crime protection with a seamless investing experience. Owns the end-to-end product development process for regulated capabilities, ensuring requirements comply with applicable regulations and internal policies, that testing provides adequate coverage, and that operational readiness and change management are in place ahead of launch, upholding high standards of quality and reliability and translating business and technical objectives into clear priorities for Product Managers and Engineering. Designs and evolves financial crime controls leveraging data and metrics to maintain regulatory compliance at scale as products and volumes grow, balancing customer friction, false positive rates and operational cost while preserving explainability and defensibility. Leads change impact assessments for new or modified products and regulatory change, owns the annual AML and Sanction risk assessments activities and related reporting and contributes to the definition and ongoing review of the Risk Appetite statement for financial crime product capabilities. Contributes to the monitoring, testing, and assurance of controls by supporting audits, compliance and control testing activities, and engagement with regulators to address financial crime topics. Builds strong, collaborative relationships across departments, including internal teams (Engineering, Compliance, and Operations) and external vendors across all markets. Required qualifications, capabilities and skills 10+ years of product management experience or equivalent expertise, including 5+ years in Financial Crime, RegTech or financial services compliance-related products. Proven track record of leading product teams and delivering enterprise-scale software platforms with measurable outcomes. Deep domain knowledge across AML, KYC/CDD, sanctions screening, fraud and transaction monitoring, including investigation and case management workflows, with demonstrated ability to balance regulatory compliance obligations with customer experience and commercial objectives. Strong understanding of the financial crime regulatory landscape in the UK, with familiarity across applicable sanctions lists, local due diligence requirements and KYC obligations across multiple jurisdictions. Proven experience in conducting or leading financial crime risk assessments and/or change impact assessments. Experience delivering data-driven products, including applying AI/ML in Financial Crime contexts and building or enhancing case management systems and investigator tooling. Experience developing products for investment platforms or digital consumer banking, ideally across multiple European jurisdictions. Ability to explain technical issues in a clear way to the business and other stakeholders - including translating policy and regulatory requirements for technical teams, and explaining technical and product trade-offs to Compliance, Risk and regulators. Be the glue among departments and create shared understanding by translating ideas and concepts into technical or layman's terms. Excellent written and verbal communication skills, with the ability to present complex information clearly to senior management and regulators. Strong organisational skills with the ability to manage multiple priorities effectively in a fast-paced environment. Proven ability to collaborate across functions, influence stakeholders and drive outcomes. Preferred qualifications, capabilities and skills Bachelor's degree or equivalent; MBA or relevant advanced degree advantageous. Professional certification such as CAMS, ICA, CFE or equivalent. Experience co-ordinating responses to audits, compliance testing and regulatory reviews. Vendor management experience including build-versus-buy analysis and integration strategy for third-party Financial Crime solutions. Demonstrated prior experience navigating matrix and complex organisations, collaborating effectively across teams and functions. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan Personal Investing is building innovative digital investing products for customers across Europe. Our Financial Crime Product team is dedicated to creating industry-leading capabilities that protect our customers and the firm from financial crime, while delivering seamless investing experiences. Teams enable innovation while adhering to the firm's principles of security, customer control, privacy and regulatory excellence. ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company . click apply for full job details
We have an exciting opportunity for a Matter Orchestration Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Matter Technology Platforms To own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the technology platforms which are fundamental to delivering the strategic business goals. What you will do Reporting to the Head of Matter Technology Platforms, the Matter Orchestration Manager is responsible for the detailed technical design, architecture artefacts, integration planning, and deployment engineering for the firm's matter technology systems and related applications. Working with others in the team, as well as senior stakeholders from Risk & Compliance, Finance, IT and Business Development to design and deliver a streamlined and efficient global matter workflow process that is fit for purpose for the newly integrated firm. An orchestration manager makes sure the right people, processes, technologies, and decisions come together at the right time, in the right order, to deliver an end-to-end outcome. The role produces high quality design and engineering outputs aligned to firmwide strategic and operational requirements, ensuring cohesive, secure, and scalable document technology solutions. They will be responsible for translation of functional requirements into architecture and design artefacts, working alongside the Matter Technologies Architect. Post design they will assume a design authority role within the governance of project and programme delivery. Expectations on the role are to be consultative in areas they are extremely competent in as along with being able to understand new technologies and working practices. Working with others in the Matter Technology Team, the role will help ensure the Risk & Compliance strategy and matter platform strategy is adequately supported by the compliance systems, working directly with the Head of Compliance, Project Management Office, and other key stakeholders to ensure timely execution of workflow rollouts and wider enhancements to the system. The orchestration manager will ensure and realize maximum value of matter technologies for the organization, from the product development process. This essentially means collaborating closely with the development team and ensuring all the product requirements are well defined and executed in time. Uses continuous improvement and process optimization skills and industry knowledge to deliver business value by identifying opportunities for improved efficiency, regulatory compliance and revenue generation. As the Matter Orchestration Manager, the candidate will be expected to develop expertise in each of the Firm's business lines and will work closely with stakeholders to understand working practices so that appropriate recommendations for change can be made. Collaborate as part of a dynamic team focused on developing and maintaining the company's Intapp suite of products. You'll work closely with product owners, application developers, and other stakeholders to implement technical changes, build integrations and troubleshoot complex issues. Lead on project specific items, enhancements and BAU tasks as a hands-on technical lead, supporting numerous improvements to enhance our firm's Risk Business applications. The role involves supporting the firm's Intapp Open product suite modules, such as Intake, Conflicts, Terms, Walls, as well as other matter lifecycle related applications as required. Collaborate with senior stakeholders and technical resources from Enterprise Architecture, Enterprise Applications, Information Security, Data Governance and Technology Services to ensure that solutions are designed and deployed in alignment with the firm's IT processes, policies and controls. This includes continuous improvement initiatives, project work, and day-to-day support tasks. You will play a crucial role in designing and implementing technical updates, improving workflows, and making recommendations to enhance operational effectiveness. Develop customer relationships with fee earners and business teams to manage the delivery of ensuring the matter workflow platform orchestrates, automates, and governs end to end processes to deliver efficient, transparent, and compliant matter progression. What you will have Experience: Substantial experience in technical SME / product lead roles within a Risk and Compliance systems world, IE New Business Intake systems, Walls and Terms technologies, preferably within a legal services or professional services. Hands-on experience with Intapp products including configuration, integration, and optimization. Excellent understanding of the Intapp suite of matter management technologies on which the current A&O Shearman matter inception process is implemented. Knowledge of legal and regulatory requirements related to matter workflow technologies and experience in implementing compliance and risk management practices. Demonstrates an ability to quickly understand the key component steps and interfaces within operational business processes and model new processes/procedures Exposure to supporting multiple cloud, on premise hybrid applications with SSO & Integrations. With recent experience in migrating workloads to a cloud environments. Knowledge of integration strategies for connecting Intapp platforms with other legal technology applications (e.g., practice management, document management, knowledge management etc.). Understanding of designing and configuring within workflow technologies. A good understand of business reading process maps and gathered requirements and turn them into streamlined configuration and systems. Ability to learn, support, and cover multiple existing and new legal on prem, hybrid & cloud applications. Any of the following would be beneficial as well as Intapp; Dynamics or Peppermint of other CRM experience an advantage. Direct or related experience of managing business change within a shared services environment with strong focus on standardization and optimization, preferably within the legal or professional services sector. Demonstrable experience of working on complex, large-scale business transformation within a global organization. And proven experience in managing and implementing technology solutions. Excellent communication skills both oral and written, with an ability to bring clarity to an operational environment with complex influencing factors. Knowledge of current IT and workflow trends and technology innovations and understanding of alternative matter inception technologies. Good attention to detail whilst being a logical thinker, clear communicator and possesses strong interpersonal skills. At least 8 years background in the IT industry, with experience managing workflow systems or processes. Personal: Proven stakeholder engagement and communication skills. Proven business acumen and ability to understand how they add value to the function, firm or clients. Able to liaise and influence senior stakeholders within the firm. Possesses strong customer mindset and a desire to deliver world-class service outcomes. Effective problem solving, planning and decision-making skills in a complex environment. Tactful and diplomatic when in pressured situations, with ability to challenge and motivate others. Promotes the firm's values at all times and is comfortable working with a wide range of people and departments. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide . click apply for full job details
Aug 05, 2026
Full time
We have an exciting opportunity for a Matter Orchestration Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Matter Technology Platforms To own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the technology platforms which are fundamental to delivering the strategic business goals. What you will do Reporting to the Head of Matter Technology Platforms, the Matter Orchestration Manager is responsible for the detailed technical design, architecture artefacts, integration planning, and deployment engineering for the firm's matter technology systems and related applications. Working with others in the team, as well as senior stakeholders from Risk & Compliance, Finance, IT and Business Development to design and deliver a streamlined and efficient global matter workflow process that is fit for purpose for the newly integrated firm. An orchestration manager makes sure the right people, processes, technologies, and decisions come together at the right time, in the right order, to deliver an end-to-end outcome. The role produces high quality design and engineering outputs aligned to firmwide strategic and operational requirements, ensuring cohesive, secure, and scalable document technology solutions. They will be responsible for translation of functional requirements into architecture and design artefacts, working alongside the Matter Technologies Architect. Post design they will assume a design authority role within the governance of project and programme delivery. Expectations on the role are to be consultative in areas they are extremely competent in as along with being able to understand new technologies and working practices. Working with others in the Matter Technology Team, the role will help ensure the Risk & Compliance strategy and matter platform strategy is adequately supported by the compliance systems, working directly with the Head of Compliance, Project Management Office, and other key stakeholders to ensure timely execution of workflow rollouts and wider enhancements to the system. The orchestration manager will ensure and realize maximum value of matter technologies for the organization, from the product development process. This essentially means collaborating closely with the development team and ensuring all the product requirements are well defined and executed in time. Uses continuous improvement and process optimization skills and industry knowledge to deliver business value by identifying opportunities for improved efficiency, regulatory compliance and revenue generation. As the Matter Orchestration Manager, the candidate will be expected to develop expertise in each of the Firm's business lines and will work closely with stakeholders to understand working practices so that appropriate recommendations for change can be made. Collaborate as part of a dynamic team focused on developing and maintaining the company's Intapp suite of products. You'll work closely with product owners, application developers, and other stakeholders to implement technical changes, build integrations and troubleshoot complex issues. Lead on project specific items, enhancements and BAU tasks as a hands-on technical lead, supporting numerous improvements to enhance our firm's Risk Business applications. The role involves supporting the firm's Intapp Open product suite modules, such as Intake, Conflicts, Terms, Walls, as well as other matter lifecycle related applications as required. Collaborate with senior stakeholders and technical resources from Enterprise Architecture, Enterprise Applications, Information Security, Data Governance and Technology Services to ensure that solutions are designed and deployed in alignment with the firm's IT processes, policies and controls. This includes continuous improvement initiatives, project work, and day-to-day support tasks. You will play a crucial role in designing and implementing technical updates, improving workflows, and making recommendations to enhance operational effectiveness. Develop customer relationships with fee earners and business teams to manage the delivery of ensuring the matter workflow platform orchestrates, automates, and governs end to end processes to deliver efficient, transparent, and compliant matter progression. What you will have Experience: Substantial experience in technical SME / product lead roles within a Risk and Compliance systems world, IE New Business Intake systems, Walls and Terms technologies, preferably within a legal services or professional services. Hands-on experience with Intapp products including configuration, integration, and optimization. Excellent understanding of the Intapp suite of matter management technologies on which the current A&O Shearman matter inception process is implemented. Knowledge of legal and regulatory requirements related to matter workflow technologies and experience in implementing compliance and risk management practices. Demonstrates an ability to quickly understand the key component steps and interfaces within operational business processes and model new processes/procedures Exposure to supporting multiple cloud, on premise hybrid applications with SSO & Integrations. With recent experience in migrating workloads to a cloud environments. Knowledge of integration strategies for connecting Intapp platforms with other legal technology applications (e.g., practice management, document management, knowledge management etc.). Understanding of designing and configuring within workflow technologies. A good understand of business reading process maps and gathered requirements and turn them into streamlined configuration and systems. Ability to learn, support, and cover multiple existing and new legal on prem, hybrid & cloud applications. Any of the following would be beneficial as well as Intapp; Dynamics or Peppermint of other CRM experience an advantage. Direct or related experience of managing business change within a shared services environment with strong focus on standardization and optimization, preferably within the legal or professional services sector. Demonstrable experience of working on complex, large-scale business transformation within a global organization. And proven experience in managing and implementing technology solutions. Excellent communication skills both oral and written, with an ability to bring clarity to an operational environment with complex influencing factors. Knowledge of current IT and workflow trends and technology innovations and understanding of alternative matter inception technologies. Good attention to detail whilst being a logical thinker, clear communicator and possesses strong interpersonal skills. At least 8 years background in the IT industry, with experience managing workflow systems or processes. Personal: Proven stakeholder engagement and communication skills. Proven business acumen and ability to understand how they add value to the function, firm or clients. Able to liaise and influence senior stakeholders within the firm. Possesses strong customer mindset and a desire to deliver world-class service outcomes. Effective problem solving, planning and decision-making skills in a complex environment. Tactful and diplomatic when in pressured situations, with ability to challenge and motivate others. Promotes the firm's values at all times and is comfortable working with a wide range of people and departments. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide . click apply for full job details
We have an exciting opportunity for a Matter Orchestration Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Matter Technology Platforms To own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the technology platforms which are fundamental to delivering the strategic business goals. What you will do Reporting to the Head of Matter Technology Platforms, the Matter Orchestration Manager is responsible for the detailed technical design, architecture artefacts, integration planning, and deployment engineering for the firm's matter technology systems and related applications. Working with others in the team, as well as senior stakeholders from Risk & Compliance, Finance, IT and Business Development to design and deliver a streamlined and efficient global matter workflow process that is fit for purpose for the newly integrated firm. An orchestration manager makes sure the right people, processes, technologies, and decisions come together at the right time, in the right order, to deliver an end-to-end outcome. The role produces high quality design and engineering outputs aligned to firmwide strategic and operational requirements, ensuring cohesive, secure, and scalable document technology solutions. They will be responsible for translation of functional requirements into architecture and design artefacts, working alongside the Matter Technologies Architect. Post design they will assume a design authority role within the governance of project and programme delivery. Expectations on the role are to be consultative in areas they are extremely competent in as along with being able to understand new technologies and working practices. Working with others in the Matter Technology Team, the role will help ensure the Risk & Compliance strategy and matter platform strategy is adequately supported by the compliance systems, working directly with the Head of Compliance, Project Management Office, and other key stakeholders to ensure timely execution of workflow rollouts and wider enhancements to the system. The orchestration manager will ensure and realize maximum value of matter technologies for the organization, from the product development process. This essentially means collaborating closely with the development team and ensuring all the product requirements are well defined and executed in time. Uses continuous improvement and process optimization skills and industry knowledge to deliver business value by identifying opportunities for improved efficiency, regulatory compliance and revenue generation. As the Matter Orchestration Manager, the candidate will be expected to develop expertise in each of the Firm's business lines and will work closely with stakeholders to understand working practices so that appropriate recommendations for change can be made. Collaborate as part of a dynamic team focused on developing and maintaining the company's Intapp suite of products. You'll work closely with product owners, application developers, and other stakeholders to implement technical changes, build integrations and troubleshoot complex issues. Lead on project specific items, enhancements and BAU tasks as a hands-on technical lead, supporting numerous improvements to enhance our firm's Risk Business applications. The role involves supporting the firm's Intapp Open product suite modules, such as Intake, Conflicts, Terms, Walls, as well as other matter lifecycle related applications as required. Collaborate with senior stakeholders and technical resources from Enterprise Architecture, Enterprise Applications, Information Security, Data Governance and Technology Services to ensure that solutions are designed and deployed in alignment with the firm's IT processes, policies and controls. This includes continuous improvement initiatives, project work, and day-to-day support tasks. You will play a crucial role in designing and implementing technical updates, improving workflows, and making recommendations to enhance operational effectiveness. Develop customer relationships with fee earners and business teams to manage the delivery of ensuring the matter workflow platform orchestrates, automates, and governs end to end processes to deliver efficient, transparent, and compliant matter progression. What you will have Experience: Substantial experience in technical SME / product lead roles within a Risk and Compliance systems world, IE New Business Intake systems, Walls and Terms technologies, preferably within a legal services or professional services. Hands-on experience with Intapp products including configuration, integration, and optimization. Excellent understanding of the Intapp suite of matter management technologies on which the current A&O Shearman matter inception process is implemented. Knowledge of legal and regulatory requirements related to matter workflow technologies and experience in implementing compliance and risk management practices. Demonstrates an ability to quickly understand the key component steps and interfaces within operational business processes and model new processes/procedures Exposure to supporting multiple cloud, on premise hybrid applications with SSO & Integrations. With recent experience in migrating workloads to a cloud environments. Knowledge of integration strategies for connecting Intapp platforms with other legal technology applications (e.g., practice management, document management, knowledge management etc.). Understanding of designing and configuring within workflow technologies. A good understand of business reading process maps and gathered requirements and turn them into streamlined configuration and systems. Ability to learn, support, and cover multiple existing and new legal on prem, hybrid & cloud applications. Any of the following would be beneficial as well as Intapp; Dynamics or Peppermint of other CRM experience an advantage. Direct or related experience of managing business change within a shared services environment with strong focus on standardization and optimization, preferably within the legal or professional services sector. Demonstrable experience of working on complex, large-scale business transformation within a global organization. And proven experience in managing and implementing technology solutions. Excellent communication skills both oral and written, with an ability to bring clarity to an operational environment with complex influencing factors. Knowledge of current IT and workflow trends and technology innovations and understanding of alternative matter inception technologies. Good attention to detail whilst being a logical thinker, clear communicator and possesses strong interpersonal skills. At least 8 years background in the IT industry, with experience managing workflow systems or processes. Personal: Proven stakeholder engagement and communication skills. Proven business acumen and ability to understand how they add value to the function, firm or clients. Able to liaise and influence senior stakeholders within the firm. Possesses strong customer mindset and a desire to deliver world-class service outcomes. Effective problem solving, planning and decision-making skills in a complex environment. Tactful and diplomatic when in pressured situations, with ability to challenge and motivate others. Promotes the firm's values at all times and is comfortable working with a wide range of people and departments. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide . click apply for full job details
Aug 05, 2026
Full time
We have an exciting opportunity for a Matter Orchestration Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Matter Technology Platforms To own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the technology platforms which are fundamental to delivering the strategic business goals. What you will do Reporting to the Head of Matter Technology Platforms, the Matter Orchestration Manager is responsible for the detailed technical design, architecture artefacts, integration planning, and deployment engineering for the firm's matter technology systems and related applications. Working with others in the team, as well as senior stakeholders from Risk & Compliance, Finance, IT and Business Development to design and deliver a streamlined and efficient global matter workflow process that is fit for purpose for the newly integrated firm. An orchestration manager makes sure the right people, processes, technologies, and decisions come together at the right time, in the right order, to deliver an end-to-end outcome. The role produces high quality design and engineering outputs aligned to firmwide strategic and operational requirements, ensuring cohesive, secure, and scalable document technology solutions. They will be responsible for translation of functional requirements into architecture and design artefacts, working alongside the Matter Technologies Architect. Post design they will assume a design authority role within the governance of project and programme delivery. Expectations on the role are to be consultative in areas they are extremely competent in as along with being able to understand new technologies and working practices. Working with others in the Matter Technology Team, the role will help ensure the Risk & Compliance strategy and matter platform strategy is adequately supported by the compliance systems, working directly with the Head of Compliance, Project Management Office, and other key stakeholders to ensure timely execution of workflow rollouts and wider enhancements to the system. The orchestration manager will ensure and realize maximum value of matter technologies for the organization, from the product development process. This essentially means collaborating closely with the development team and ensuring all the product requirements are well defined and executed in time. Uses continuous improvement and process optimization skills and industry knowledge to deliver business value by identifying opportunities for improved efficiency, regulatory compliance and revenue generation. As the Matter Orchestration Manager, the candidate will be expected to develop expertise in each of the Firm's business lines and will work closely with stakeholders to understand working practices so that appropriate recommendations for change can be made. Collaborate as part of a dynamic team focused on developing and maintaining the company's Intapp suite of products. You'll work closely with product owners, application developers, and other stakeholders to implement technical changes, build integrations and troubleshoot complex issues. Lead on project specific items, enhancements and BAU tasks as a hands-on technical lead, supporting numerous improvements to enhance our firm's Risk Business applications. The role involves supporting the firm's Intapp Open product suite modules, such as Intake, Conflicts, Terms, Walls, as well as other matter lifecycle related applications as required. Collaborate with senior stakeholders and technical resources from Enterprise Architecture, Enterprise Applications, Information Security, Data Governance and Technology Services to ensure that solutions are designed and deployed in alignment with the firm's IT processes, policies and controls. This includes continuous improvement initiatives, project work, and day-to-day support tasks. You will play a crucial role in designing and implementing technical updates, improving workflows, and making recommendations to enhance operational effectiveness. Develop customer relationships with fee earners and business teams to manage the delivery of ensuring the matter workflow platform orchestrates, automates, and governs end to end processes to deliver efficient, transparent, and compliant matter progression. What you will have Experience: Substantial experience in technical SME / product lead roles within a Risk and Compliance systems world, IE New Business Intake systems, Walls and Terms technologies, preferably within a legal services or professional services. Hands-on experience with Intapp products including configuration, integration, and optimization. Excellent understanding of the Intapp suite of matter management technologies on which the current A&O Shearman matter inception process is implemented. Knowledge of legal and regulatory requirements related to matter workflow technologies and experience in implementing compliance and risk management practices. Demonstrates an ability to quickly understand the key component steps and interfaces within operational business processes and model new processes/procedures Exposure to supporting multiple cloud, on premise hybrid applications with SSO & Integrations. With recent experience in migrating workloads to a cloud environments. Knowledge of integration strategies for connecting Intapp platforms with other legal technology applications (e.g., practice management, document management, knowledge management etc.). Understanding of designing and configuring within workflow technologies. A good understand of business reading process maps and gathered requirements and turn them into streamlined configuration and systems. Ability to learn, support, and cover multiple existing and new legal on prem, hybrid & cloud applications. Any of the following would be beneficial as well as Intapp; Dynamics or Peppermint of other CRM experience an advantage. Direct or related experience of managing business change within a shared services environment with strong focus on standardization and optimization, preferably within the legal or professional services sector. Demonstrable experience of working on complex, large-scale business transformation within a global organization. And proven experience in managing and implementing technology solutions. Excellent communication skills both oral and written, with an ability to bring clarity to an operational environment with complex influencing factors. Knowledge of current IT and workflow trends and technology innovations and understanding of alternative matter inception technologies. Good attention to detail whilst being a logical thinker, clear communicator and possesses strong interpersonal skills. At least 8 years background in the IT industry, with experience managing workflow systems or processes. Personal: Proven stakeholder engagement and communication skills. Proven business acumen and ability to understand how they add value to the function, firm or clients. Able to liaise and influence senior stakeholders within the firm. Possesses strong customer mindset and a desire to deliver world-class service outcomes. Effective problem solving, planning and decision-making skills in a complex environment. Tactful and diplomatic when in pressured situations, with ability to challenge and motivate others. Promotes the firm's values at all times and is comfortable working with a wide range of people and departments. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide . click apply for full job details
hackajob is collaborating with Wise to connect them with exceptional professionals for this role. Company Description Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . Job Description About the role We're looking for a Senior Backend Engineer to build and scale Wise's price comparison platform. Comparison is about transparency-helping customers understand the real cost of sending money and why Wise is the better choice. You'll own the systems that collect pricing data from competitors and make it accessible across Wise, powering comparison tools and enabling data-driven decisions. This means building robust scrapers, reliable data pipelines, and APIs that teams depend on. Accuracy and trust are non-negotiable. You'll join the Marketing-Platform team in the Onboarding & Scalable Growth squad. We build the systems that unlock and optimise digital marketing and CRM, enabling £30+ million in marketing investment with proven ROI. What you'll do Build the backbone: backend systems and APIs that power Wise's comparison experiences. Make scrapers feel "magical": help define the roadmap for using LLMs and proven techniques to make data collection more stable, faster to evolve, and easier to scale. Turn competitive pricing into a real-time advantage: expand and strengthen our competitive intelligence system across 100+ competitors in money transfer. Obsess over data quality: build ingestion and validation pipelines with strong monitoring, accuracy checks, and rapid detection when the world changes. Make data trustworthy by default: improve reliability, transparency and usability of marketing data so internal teams can move faster with confidence. Design for scale: operate distributed, event-driven systems that stay reliable as volume and coverage grow. Work like a small team building something big: collaborate daily with product, engineering, analytics and data partners to ship the right thing. Own the whole experience: from shaping the solution to implementing, testing, releasing and watching it succeed in production. Raise the bar: through great testing, thoughtful reviews, and feedback that makes the whole team better. What we're looking for (Must have) 5+ Years of working as a software engineer Solid knowledge of relational databases and designing data models for correctness and performance. Experience building distributed and concurrent systems (e.g., Kafka or equivalent). Strong engineering fundamentals: testable code, unit + integration testing, and pragmatic testing strategies. Clear communication: able to explain technical decisions to non-technical partners. A product mindset: you prioritise customer outcomes and use data to guide decisions. Comfortable working independently on ambiguous problems, taking end-to-end ownership. Nice to have Hands-on experience with scraping technologies at scale and maintaining data quality/accuracy. Experience building backend systems with Java or Kotlin (or another JVM language). Experience with Spring (or similar JVM frameworks). Experience operating data-heavy systems with strong observability (monitoring, alerting, data quality checks). Experience with measurement/attribution, marketing platforms, or comparison products (not required). Fintech or regulated-environment experience (not required). What your first 6 months could look like You've embedded into the team, understood our goals and how your work connects to measurable outcomes. You've shipped production features end-to-end and monitored their impact after release. You've contributed to planning cycles and proposed improvements to take our comparison product further. You've built confidence in Wise's domain and engineering practices, and helped improve how the team works. Qualifications What does it take: 5+ years of experience in Java or Kotlin (or other JVM based language) Strong experience with Spring framework, relational databases, distributed and concurrent systems (Kafka) Experience in scraping technologies at scale and maintaining data accuracy Close collaboration with product managers, data scientists, data analysts, engineers and other product teams is a must have and is something to expect to happen on a daily basis You enjoy writing testable code and you have experience in testing strategies, such as unit testing, integration testing You believe in and follow best coding practices, code reviews and open feedback You have great communication skills and the ability to articulate complex, technical concepts to non-technical audience You strive to improve our team culture and processes A strong product mindset and passion for customer experience, you prioritise work with the customers in mind and make data-driven decisions to fix customer pain-points Being able to work independently on customer problems is a key to success - you take responsibility and end-to-end ownership of your projects: drive and own them to make sure we hit the goals we want to achieve Additional Information For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Aug 05, 2026
Full time
hackajob is collaborating with Wise to connect them with exceptional professionals for this role. Company Description Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . Job Description About the role We're looking for a Senior Backend Engineer to build and scale Wise's price comparison platform. Comparison is about transparency-helping customers understand the real cost of sending money and why Wise is the better choice. You'll own the systems that collect pricing data from competitors and make it accessible across Wise, powering comparison tools and enabling data-driven decisions. This means building robust scrapers, reliable data pipelines, and APIs that teams depend on. Accuracy and trust are non-negotiable. You'll join the Marketing-Platform team in the Onboarding & Scalable Growth squad. We build the systems that unlock and optimise digital marketing and CRM, enabling £30+ million in marketing investment with proven ROI. What you'll do Build the backbone: backend systems and APIs that power Wise's comparison experiences. Make scrapers feel "magical": help define the roadmap for using LLMs and proven techniques to make data collection more stable, faster to evolve, and easier to scale. Turn competitive pricing into a real-time advantage: expand and strengthen our competitive intelligence system across 100+ competitors in money transfer. Obsess over data quality: build ingestion and validation pipelines with strong monitoring, accuracy checks, and rapid detection when the world changes. Make data trustworthy by default: improve reliability, transparency and usability of marketing data so internal teams can move faster with confidence. Design for scale: operate distributed, event-driven systems that stay reliable as volume and coverage grow. Work like a small team building something big: collaborate daily with product, engineering, analytics and data partners to ship the right thing. Own the whole experience: from shaping the solution to implementing, testing, releasing and watching it succeed in production. Raise the bar: through great testing, thoughtful reviews, and feedback that makes the whole team better. What we're looking for (Must have) 5+ Years of working as a software engineer Solid knowledge of relational databases and designing data models for correctness and performance. Experience building distributed and concurrent systems (e.g., Kafka or equivalent). Strong engineering fundamentals: testable code, unit + integration testing, and pragmatic testing strategies. Clear communication: able to explain technical decisions to non-technical partners. A product mindset: you prioritise customer outcomes and use data to guide decisions. Comfortable working independently on ambiguous problems, taking end-to-end ownership. Nice to have Hands-on experience with scraping technologies at scale and maintaining data quality/accuracy. Experience building backend systems with Java or Kotlin (or another JVM language). Experience with Spring (or similar JVM frameworks). Experience operating data-heavy systems with strong observability (monitoring, alerting, data quality checks). Experience with measurement/attribution, marketing platforms, or comparison products (not required). Fintech or regulated-environment experience (not required). What your first 6 months could look like You've embedded into the team, understood our goals and how your work connects to measurable outcomes. You've shipped production features end-to-end and monitored their impact after release. You've contributed to planning cycles and proposed improvements to take our comparison product further. You've built confidence in Wise's domain and engineering practices, and helped improve how the team works. Qualifications What does it take: 5+ years of experience in Java or Kotlin (or other JVM based language) Strong experience with Spring framework, relational databases, distributed and concurrent systems (Kafka) Experience in scraping technologies at scale and maintaining data accuracy Close collaboration with product managers, data scientists, data analysts, engineers and other product teams is a must have and is something to expect to happen on a daily basis You enjoy writing testable code and you have experience in testing strategies, such as unit testing, integration testing You believe in and follow best coding practices, code reviews and open feedback You have great communication skills and the ability to articulate complex, technical concepts to non-technical audience You strive to improve our team culture and processes A strong product mindset and passion for customer experience, you prioritise work with the customers in mind and make data-driven decisions to fix customer pain-points Being able to work independently on customer problems is a key to success - you take responsibility and end-to-end ownership of your projects: drive and own them to make sure we hit the goals we want to achieve Additional Information For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Job Title: Director of Planning Locations: London, Cambridge, Bristol, Manchester, Birmingham or Glasgow Penguin Recruitment is delighted to be supporting a leading multidisciplinary consultancy in the appointment of a Director of Planning to join its nationally recognised Planning and Environmental team. This is an exceptional opportunity for an experienced planning professional to step into a strategic leadership position within one of the UK's foremost infrastructure and development consultancies. The business is at the forefront of thought leadership across sustainable development, Net Zero, ESG, Biodiversity Net Gain and digital transformation, delivering projects that shape communities and support future generations. Working within a highly collaborative national planning team, you'll play a key role in growing and strengthening the planning offer across the UK while leading major projects and developing high-performing teams. The Role As Director of Planning, you will provide strategic leadership across the UK planning practice, working closely with senior stakeholders to drive growth, enhance market presence and deliver technical excellence to clients. Key Responsibilities Leadership & Strategy Provide strategic direction to the national Planning practice. Support the development and delivery of business growth plans. Lead, inspire and develop teams across multiple regions. Foster a high-performing and collaborative culture. Business Development Drive work-winning activities and secure major infrastructure and development projects. Identify emerging opportunities across sectors including energy, transport, water, housing and Net Zero. Build and maintain a strong external profile within the industry. Strengthen client relationships and market positioning. Client & Project Delivery Act as lead director on flagship projects and key client accounts. Deliver high-quality planning advice across complex, multidisciplinary schemes. Oversee commercial performance, governance and risk management. Ensure technical excellence and outstanding client service. Collaboration Work closely with planning, environmental, engineering and design teams. Promote integrated delivery and a one-team approach. Contribute to innovation and thought leadership initiatives. People & Culture Mentor and develop planning professionals across all levels. Support talent development and succession planning. Help attract and retain the industry's best talent. Champion an inclusive and collaborative working environment. About You You will be an accomplished planning professional with a strong track record of leadership, business development and delivering major projects. Requirements include: Degree or postgraduate qualification in Town Planning (RTPI accredited). Chartered Member of the RTPI. Extensive consultancy experience, including leadership of high-performing teams. Proven success in winning and delivering major infrastructure and development projects. Strong knowledge of the UK planning system and consenting regimes, including DCO experience where applicable. Excellent commercial awareness and experience managing complex client relationships. An established professional network and recognised industry profile. Outstanding communication, leadership and stakeholder management skills. Why Apply? This is a rare opportunity to join a market-leading consultancy and influence some of the UK's most significant infrastructure and development projects. You'll have the platform to shape strategy, grow teams and contribute to the industry's response to some of society's biggest challenges, including climate change, sustainable growth and infrastructure delivery. Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Aug 05, 2026
Full time
Job Title: Director of Planning Locations: London, Cambridge, Bristol, Manchester, Birmingham or Glasgow Penguin Recruitment is delighted to be supporting a leading multidisciplinary consultancy in the appointment of a Director of Planning to join its nationally recognised Planning and Environmental team. This is an exceptional opportunity for an experienced planning professional to step into a strategic leadership position within one of the UK's foremost infrastructure and development consultancies. The business is at the forefront of thought leadership across sustainable development, Net Zero, ESG, Biodiversity Net Gain and digital transformation, delivering projects that shape communities and support future generations. Working within a highly collaborative national planning team, you'll play a key role in growing and strengthening the planning offer across the UK while leading major projects and developing high-performing teams. The Role As Director of Planning, you will provide strategic leadership across the UK planning practice, working closely with senior stakeholders to drive growth, enhance market presence and deliver technical excellence to clients. Key Responsibilities Leadership & Strategy Provide strategic direction to the national Planning practice. Support the development and delivery of business growth plans. Lead, inspire and develop teams across multiple regions. Foster a high-performing and collaborative culture. Business Development Drive work-winning activities and secure major infrastructure and development projects. Identify emerging opportunities across sectors including energy, transport, water, housing and Net Zero. Build and maintain a strong external profile within the industry. Strengthen client relationships and market positioning. Client & Project Delivery Act as lead director on flagship projects and key client accounts. Deliver high-quality planning advice across complex, multidisciplinary schemes. Oversee commercial performance, governance and risk management. Ensure technical excellence and outstanding client service. Collaboration Work closely with planning, environmental, engineering and design teams. Promote integrated delivery and a one-team approach. Contribute to innovation and thought leadership initiatives. People & Culture Mentor and develop planning professionals across all levels. Support talent development and succession planning. Help attract and retain the industry's best talent. Champion an inclusive and collaborative working environment. About You You will be an accomplished planning professional with a strong track record of leadership, business development and delivering major projects. Requirements include: Degree or postgraduate qualification in Town Planning (RTPI accredited). Chartered Member of the RTPI. Extensive consultancy experience, including leadership of high-performing teams. Proven success in winning and delivering major infrastructure and development projects. Strong knowledge of the UK planning system and consenting regimes, including DCO experience where applicable. Excellent commercial awareness and experience managing complex client relationships. An established professional network and recognised industry profile. Outstanding communication, leadership and stakeholder management skills. Why Apply? This is a rare opportunity to join a market-leading consultancy and influence some of the UK's most significant infrastructure and development projects. You'll have the platform to shape strategy, grow teams and contribute to the industry's response to some of society's biggest challenges, including climate change, sustainable growth and infrastructure delivery. Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
We have an exciting opportunity for a Matter Orchestration Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Matter Technology Platforms To own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the technology platforms which are fundamental to delivering the strategic business goals. What you will do Reporting to the Head of Matter Technology Platforms, the Matter Orchestration Manager is responsible for the detailed technical design, architecture artefacts, integration planning, and deployment engineering for the firm's matter technology systems and related applications. Working with others in the team, as well as senior stakeholders from Risk & Compliance, Finance, IT and Business Development to design and deliver a streamlined and efficient global matter workflow process that is fit for purpose for the newly integrated firm. An orchestration manager makes sure the right people, processes, technologies, and decisions come together at the right time, in the right order, to deliver an end-to-end outcome. The role produces high quality design and engineering outputs aligned to firmwide strategic and operational requirements, ensuring cohesive, secure, and scalable document technology solutions. They will be responsible for translation of functional requirements into architecture and design artefacts, working alongside the Matter Technologies Architect. Post design they will assume a design authority role within the governance of project and programme delivery. Expectations on the role are to be consultative in areas they are extremely competent in as along with being able to understand new technologies and working practices. Working with others in the Matter Technology Team, the role will help ensure the Risk & Compliance strategy and matter platform strategy is adequately supported by the compliance systems, working directly with the Head of Compliance, Project Management Office, and other key stakeholders to ensure timely execution of workflow rollouts and wider enhancements to the system. The orchestration manager will ensure and realize maximum value of matter technologies for the organization, from the product development process. This essentially means collaborating closely with the development team and ensuring all the product requirements are well defined and executed in time. Uses continuous improvement and process optimization skills and industry knowledge to deliver business value by identifying opportunities for improved efficiency, regulatory compliance and revenue generation. As the Matter Orchestration Manager, the candidate will be expected to develop expertise in each of the Firm's business lines and will work closely with stakeholders to understand working practices so that appropriate recommendations for change can be made. Collaborate as part of a dynamic team focused on developing and maintaining the company's Intapp suite of products. You'll work closely with product owners, application developers, and other stakeholders to implement technical changes, build integrations and troubleshoot complex issues. Lead on project specific items, enhancements and BAU tasks as a hands-on technical lead, supporting numerous improvements to enhance our firm's Risk Business applications. The role involves supporting the firm's Intapp Open product suite modules, such as Intake, Conflicts, Terms, Walls, as well as other matter lifecycle related applications as required. Collaborate with senior stakeholders and technical resources from Enterprise Architecture, Enterprise Applications, Information Security, Data Governance and Technology Services to ensure that solutions are designed and deployed in alignment with the firm's IT processes, policies and controls. This includes continuous improvement initiatives, project work, and day-to-day support tasks. You will play a crucial role in designing and implementing technical updates, improving workflows, and making recommendations to enhance operational effectiveness. Develop customer relationships with fee earners and business teams to manage the delivery of ensuring the matter workflow platform orchestrates, automates, and governs end to end processes to deliver efficient, transparent, and compliant matter progression. What you will have Experience: Substantial experience in technical SME / product lead roles within a Risk and Compliance systems world, IE New Business Intake systems, Walls and Terms technologies, preferably within a legal services or professional services. Hands-on experience with Intapp products including configuration, integration, and optimization. Excellent understanding of the Intapp suite of matter management technologies on which the current A&O Shearman matter inception process is implemented. Knowledge of legal and regulatory requirements related to matter workflow technologies and experience in implementing compliance and risk management practices. Demonstrates an ability to quickly understand the key component steps and interfaces within operational business processes and model new processes/procedures Exposure to supporting multiple cloud, on premise hybrid applications with SSO & Integrations. With recent experience in migrating workloads to a cloud environments. Knowledge of integration strategies for connecting Intapp platforms with other legal technology applications (e.g., practice management, document management, knowledge management etc.). Understanding of designing and configuring within workflow technologies. A good understand of business reading process maps and gathered requirements and turn them into streamlined configuration and systems. Ability to learn, support, and cover multiple existing and new legal on prem, hybrid & cloud applications. Any of the following would be beneficial as well as Intapp; Dynamics or Peppermint of other CRM experience an advantage. Direct or related experience of managing business change within a shared services environment with strong focus on standardization and optimization, preferably within the legal or professional services sector. Demonstrable experience of working on complex, large-scale business transformation within a global organization. And proven experience in managing and implementing technology solutions. Excellent communication skills both oral and written, with an ability to bring clarity to an operational environment with complex influencing factors. Knowledge of current IT and workflow trends and technology innovations and understanding of alternative matter inception technologies. Good attention to detail whilst being a logical thinker, clear communicator and possesses strong interpersonal skills. At least 8 years background in the IT industry, with experience managing workflow systems or processes. Personal: Proven stakeholder engagement and communication skills. Proven business acumen and ability to understand how they add value to the function, firm or clients. Able to liaise and influence senior stakeholders within the firm. Possesses strong customer mindset and a desire to deliver world-class service outcomes. Effective problem solving, planning and decision-making skills in a complex environment. Tactful and diplomatic when in pressured situations, with ability to challenge and motivate others. Promotes the firm's values at all times and is comfortable working with a wide range of people and departments. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide . click apply for full job details
Aug 05, 2026
Full time
We have an exciting opportunity for a Matter Orchestration Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Matter Technology Platforms To own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the technology platforms which are fundamental to delivering the strategic business goals. What you will do Reporting to the Head of Matter Technology Platforms, the Matter Orchestration Manager is responsible for the detailed technical design, architecture artefacts, integration planning, and deployment engineering for the firm's matter technology systems and related applications. Working with others in the team, as well as senior stakeholders from Risk & Compliance, Finance, IT and Business Development to design and deliver a streamlined and efficient global matter workflow process that is fit for purpose for the newly integrated firm. An orchestration manager makes sure the right people, processes, technologies, and decisions come together at the right time, in the right order, to deliver an end-to-end outcome. The role produces high quality design and engineering outputs aligned to firmwide strategic and operational requirements, ensuring cohesive, secure, and scalable document technology solutions. They will be responsible for translation of functional requirements into architecture and design artefacts, working alongside the Matter Technologies Architect. Post design they will assume a design authority role within the governance of project and programme delivery. Expectations on the role are to be consultative in areas they are extremely competent in as along with being able to understand new technologies and working practices. Working with others in the Matter Technology Team, the role will help ensure the Risk & Compliance strategy and matter platform strategy is adequately supported by the compliance systems, working directly with the Head of Compliance, Project Management Office, and other key stakeholders to ensure timely execution of workflow rollouts and wider enhancements to the system. The orchestration manager will ensure and realize maximum value of matter technologies for the organization, from the product development process. This essentially means collaborating closely with the development team and ensuring all the product requirements are well defined and executed in time. Uses continuous improvement and process optimization skills and industry knowledge to deliver business value by identifying opportunities for improved efficiency, regulatory compliance and revenue generation. As the Matter Orchestration Manager, the candidate will be expected to develop expertise in each of the Firm's business lines and will work closely with stakeholders to understand working practices so that appropriate recommendations for change can be made. Collaborate as part of a dynamic team focused on developing and maintaining the company's Intapp suite of products. You'll work closely with product owners, application developers, and other stakeholders to implement technical changes, build integrations and troubleshoot complex issues. Lead on project specific items, enhancements and BAU tasks as a hands-on technical lead, supporting numerous improvements to enhance our firm's Risk Business applications. The role involves supporting the firm's Intapp Open product suite modules, such as Intake, Conflicts, Terms, Walls, as well as other matter lifecycle related applications as required. Collaborate with senior stakeholders and technical resources from Enterprise Architecture, Enterprise Applications, Information Security, Data Governance and Technology Services to ensure that solutions are designed and deployed in alignment with the firm's IT processes, policies and controls. This includes continuous improvement initiatives, project work, and day-to-day support tasks. You will play a crucial role in designing and implementing technical updates, improving workflows, and making recommendations to enhance operational effectiveness. Develop customer relationships with fee earners and business teams to manage the delivery of ensuring the matter workflow platform orchestrates, automates, and governs end to end processes to deliver efficient, transparent, and compliant matter progression. What you will have Experience: Substantial experience in technical SME / product lead roles within a Risk and Compliance systems world, IE New Business Intake systems, Walls and Terms technologies, preferably within a legal services or professional services. Hands-on experience with Intapp products including configuration, integration, and optimization. Excellent understanding of the Intapp suite of matter management technologies on which the current A&O Shearman matter inception process is implemented. Knowledge of legal and regulatory requirements related to matter workflow technologies and experience in implementing compliance and risk management practices. Demonstrates an ability to quickly understand the key component steps and interfaces within operational business processes and model new processes/procedures Exposure to supporting multiple cloud, on premise hybrid applications with SSO & Integrations. With recent experience in migrating workloads to a cloud environments. Knowledge of integration strategies for connecting Intapp platforms with other legal technology applications (e.g., practice management, document management, knowledge management etc.). Understanding of designing and configuring within workflow technologies. A good understand of business reading process maps and gathered requirements and turn them into streamlined configuration and systems. Ability to learn, support, and cover multiple existing and new legal on prem, hybrid & cloud applications. Any of the following would be beneficial as well as Intapp; Dynamics or Peppermint of other CRM experience an advantage. Direct or related experience of managing business change within a shared services environment with strong focus on standardization and optimization, preferably within the legal or professional services sector. Demonstrable experience of working on complex, large-scale business transformation within a global organization. And proven experience in managing and implementing technology solutions. Excellent communication skills both oral and written, with an ability to bring clarity to an operational environment with complex influencing factors. Knowledge of current IT and workflow trends and technology innovations and understanding of alternative matter inception technologies. Good attention to detail whilst being a logical thinker, clear communicator and possesses strong interpersonal skills. At least 8 years background in the IT industry, with experience managing workflow systems or processes. Personal: Proven stakeholder engagement and communication skills. Proven business acumen and ability to understand how they add value to the function, firm or clients. Able to liaise and influence senior stakeholders within the firm. Possesses strong customer mindset and a desire to deliver world-class service outcomes. Effective problem solving, planning and decision-making skills in a complex environment. Tactful and diplomatic when in pressured situations, with ability to challenge and motivate others. Promotes the firm's values at all times and is comfortable working with a wide range of people and departments. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide . click apply for full job details
hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. Our vision is to create a world-class business development and marketing capability for Kainos, underpinned by strong marketing technology, secure and scalable digital platforms, consistent ways of working, and a relentless focus on commercial outcomes. The Head of Marketing, Central Services will play a critical leadership role in enabling Kainos' three business unit marketing teams to operate as a cohesive, data-driven and high-impact function. Sitting within Central Services and reporting to the CFO, this role is accountable for the Marketing technology stack, demonstrating marketing's impact through reporting, setting marketing standards, embedding governance, enabling scalable campaign execution. The role will act as a central point of alignment between Business Unit Marketing Leaders helping to reduce fragmented or ad hoc activity to consistently be commercially focused. What You'll Do As the Head of Marketing, you will lead the Central Services marketing function, providing governance and operational excellence. This will be across key areas such as digital marketing, marketing technology, campaign operations, reporting, and process design. You will manage a small team consisting of Digital Marketing and Brand. A key aspect of the role is acting as the central point of alignment between Business Unit Marketing Directors, Chief Revenue Officers and the Chief Marketing Officer, ensuring that all marketing activity is prioritised, measurable, and aligned to revenue outcomes. You will own, evolve and support the day-to-day digital marketing and marketing operations ecosystem, including campaign execution, reporting, and marketing technology. Key Responsibilities Marketing technology & process optimisation Accountable for the evolution of the marketing technology stack including Working closely with the Digital Strategy Manager you will ensure ensuring platforms are secure, governed and teams are enabled with repeatable frameworks, templates and automated processes. Marketing governance & prioritisation Define and implement a centralised marketing governance model, acting as the control point for Business Units to adhere to central marketing guidance, standards and processes. Create and chair a forum focusing on prioritisation and confidently challenging activity that does not deliver impact. Digital marketing & campaign operations leadership Accountable for the end-to-end campaign ecosystem, ensuring high-quality, scalable digital execution across platforms such as Marketo and MS Dynamics, with clear standards for campaign build, optimisation and performance. Reporting, insight & performance management Define and embed standardised reporting frameworks and dashboards that provide clear visibility of pipeline contribution, conversion rates and campaign effectiveness, using data and insight to drive continuous performance improvement and ROI. Support teams to demonstrate value on Quarterly Business Reviews. Brand governance, standards & enablement Define and enforce brand governance across the organisation by establishing consistent templates, guidelines and quality standards, while enabling marketers and wider teams with the tools, training and frameworks needed to deliver on-brand, high-quality marketing at scale and with AI. Business Unit alignment & stakeholder leadership Partner closely with BU Marketing Leaders and Chief Revenue/Marketing Officers to translate business priorities into structured, executable marketing processes and tools, acting as a trusted advisor who balances commercial ambition with operational feasibility. Team leadership & capability building Lead and develop a high-performing Central Services marketing team, building capability across digital marketing, and brand while fostering a culture of accountability, governance and continuous improvement. Minimum (essential) requirements : Significant experience in a senior marketing leadership role with accountability for digital marketing, marketing operations and campaign delivery at scale Strong expertise in marketing technology, with proven experience working with platforms such as Marketo and CRM systems (ideally MS Dynamics) Proven ability to connect marketing activity to commercial outcomes, including pipeline generation, conversion and performance optimisation Experience partnering with senior stakeholders (e.g. Marketing Directors, CROs, BU leadership) to align marketing strategy with business priorities Track record of building and embedding scalable processes. Desirable: Marketo Certified Associate (or strong hands-on Marketo experience and willingness to certify) Experience working with AI and agents across marketing. Knowledge of lead generation best practice in a SaaS environment. Platform experience of Microsoft Dynamics and Demandbase. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Aug 05, 2026
Full time
hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. Our vision is to create a world-class business development and marketing capability for Kainos, underpinned by strong marketing technology, secure and scalable digital platforms, consistent ways of working, and a relentless focus on commercial outcomes. The Head of Marketing, Central Services will play a critical leadership role in enabling Kainos' three business unit marketing teams to operate as a cohesive, data-driven and high-impact function. Sitting within Central Services and reporting to the CFO, this role is accountable for the Marketing technology stack, demonstrating marketing's impact through reporting, setting marketing standards, embedding governance, enabling scalable campaign execution. The role will act as a central point of alignment between Business Unit Marketing Leaders helping to reduce fragmented or ad hoc activity to consistently be commercially focused. What You'll Do As the Head of Marketing, you will lead the Central Services marketing function, providing governance and operational excellence. This will be across key areas such as digital marketing, marketing technology, campaign operations, reporting, and process design. You will manage a small team consisting of Digital Marketing and Brand. A key aspect of the role is acting as the central point of alignment between Business Unit Marketing Directors, Chief Revenue Officers and the Chief Marketing Officer, ensuring that all marketing activity is prioritised, measurable, and aligned to revenue outcomes. You will own, evolve and support the day-to-day digital marketing and marketing operations ecosystem, including campaign execution, reporting, and marketing technology. Key Responsibilities Marketing technology & process optimisation Accountable for the evolution of the marketing technology stack including Working closely with the Digital Strategy Manager you will ensure ensuring platforms are secure, governed and teams are enabled with repeatable frameworks, templates and automated processes. Marketing governance & prioritisation Define and implement a centralised marketing governance model, acting as the control point for Business Units to adhere to central marketing guidance, standards and processes. Create and chair a forum focusing on prioritisation and confidently challenging activity that does not deliver impact. Digital marketing & campaign operations leadership Accountable for the end-to-end campaign ecosystem, ensuring high-quality, scalable digital execution across platforms such as Marketo and MS Dynamics, with clear standards for campaign build, optimisation and performance. Reporting, insight & performance management Define and embed standardised reporting frameworks and dashboards that provide clear visibility of pipeline contribution, conversion rates and campaign effectiveness, using data and insight to drive continuous performance improvement and ROI. Support teams to demonstrate value on Quarterly Business Reviews. Brand governance, standards & enablement Define and enforce brand governance across the organisation by establishing consistent templates, guidelines and quality standards, while enabling marketers and wider teams with the tools, training and frameworks needed to deliver on-brand, high-quality marketing at scale and with AI. Business Unit alignment & stakeholder leadership Partner closely with BU Marketing Leaders and Chief Revenue/Marketing Officers to translate business priorities into structured, executable marketing processes and tools, acting as a trusted advisor who balances commercial ambition with operational feasibility. Team leadership & capability building Lead and develop a high-performing Central Services marketing team, building capability across digital marketing, and brand while fostering a culture of accountability, governance and continuous improvement. Minimum (essential) requirements : Significant experience in a senior marketing leadership role with accountability for digital marketing, marketing operations and campaign delivery at scale Strong expertise in marketing technology, with proven experience working with platforms such as Marketo and CRM systems (ideally MS Dynamics) Proven ability to connect marketing activity to commercial outcomes, including pipeline generation, conversion and performance optimisation Experience partnering with senior stakeholders (e.g. Marketing Directors, CROs, BU leadership) to align marketing strategy with business priorities Track record of building and embedding scalable processes. Desirable: Marketo Certified Associate (or strong hands-on Marketo experience and willingness to certify) Experience working with AI and agents across marketing. Knowledge of lead generation best practice in a SaaS environment. Platform experience of Microsoft Dynamics and Demandbase. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
We have an exciting opportunity for a Marketing Technology Manager to join our Marketing Technology team on a 12 month fixed term contract, based in A&O Shearman's Belfast office. Marketing Technology team - Belfast The Digital and Marketing technology team implements and manages the firm's integrated marketing information systems and digital marketing communications channels. The digital channels include our public and client websites, email marketing system, content libraries, and blogs. The team is also responsible for the technologies that support core business development and marketing processes, including experience collection, contact management, pitching and opportunity management, CV management, event management, client segmentation and marketing analytics. These broad areas of activity support each other and overlap, helping to provide a 360 view of our interactions with a client. What you will do The Marketing technology manager is responsible for helping to drive the strategy for marketing technology in the firm; developing and maintaining appropriate MarTech platforms and channels (both external and internal); and advising on and supporting the use of those platforms and channels, including advising on best practice for CRM systems. The role has a global remit, supporting and advising all jurisdictions, legal practices and advanced delivery & solutions in developing a digital, data-driven, user-centric approach to marketing. The job holder will work with the digital marketing technology team in support of its objective of using marketing technology to support the firm's wider marketing strategy. Act as the subject matter expert and jointly accountable owner of key marketing technology platforms, primarily the Dynamics CRM system, ensuring they are effectively maintained, developed, and aligned to strategic marketing priorities in collaboration with global teams. Lead the effective deployment, change management, and continuous improvement of marketing technologies, ensuring solutions evolve in line with business needs and deliver measurable value. Drive adoption of marketing technologies (including Dynamics CRM) by championing their use and providing hands-on support and guidance to Marketing teams and PAs to maximize effectiveness. Work closely with the Data Manager to ensure CRM data is accurate, up to date, and trusted by streamlining processes and overseeing ongoing data management, maintaining the platform as the single source of truth. Drive business insights through the innovative use of data and analytics, evaluating digital marketing performance against KPIs and benchmarks to inform decision-making. Build strong cross-functional relationships and advise Marketing, BD, Comms, and global teams on MarTech strategy to support effective use of tools and data. Manage contracts, procurement, and relationships with third-party suppliers and internal technical stakeholders (e.g. IT, IHL), ensuring effective collaboration and service delivery, and escalating issues where required to manage risk. Oversees the maintenance and accuracy of lawyer profiles on and acts as a key escalation point for lawyer profile queries in collaboration with local HR teams, Regulation & Conduct and Senior Marketing Leadership. Promote best practice by; sharing knowledge, upskilling team members, maintaining and creating documentation and guides and staying current with market trends, bringing new ideas and continuous improvement opportunities to the wider team. Supporting the team with technical advice and troubleshooting, automating processes where possible. What you will have Advanced experience of MS Dynamics and a broad understanding of other CRM solutions and marketing technologies is essential A general background of managing a CRM Involvement in delivering a new CRM, incorporating scoping, discovery, design and implementation Experience in digital marketing techniques (e.g. segmentation, automation, split testing, and AI), combined with strong analytical skills, high attention to detail, and a proven ability to implement KPIs and measure campaign performance. Experience of managing external suppliers/agencies An ability to pick up new technologies quickly Responsive, proactive and innovative Superb communication skills, written and oral Excellent interpersonal skills, able to confidently interact with all levels and across cultures Tenacity and commitment - focused on delivery and end results An ability to work under pressure What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here. Role level: Manager
Aug 05, 2026
Full time
We have an exciting opportunity for a Marketing Technology Manager to join our Marketing Technology team on a 12 month fixed term contract, based in A&O Shearman's Belfast office. Marketing Technology team - Belfast The Digital and Marketing technology team implements and manages the firm's integrated marketing information systems and digital marketing communications channels. The digital channels include our public and client websites, email marketing system, content libraries, and blogs. The team is also responsible for the technologies that support core business development and marketing processes, including experience collection, contact management, pitching and opportunity management, CV management, event management, client segmentation and marketing analytics. These broad areas of activity support each other and overlap, helping to provide a 360 view of our interactions with a client. What you will do The Marketing technology manager is responsible for helping to drive the strategy for marketing technology in the firm; developing and maintaining appropriate MarTech platforms and channels (both external and internal); and advising on and supporting the use of those platforms and channels, including advising on best practice for CRM systems. The role has a global remit, supporting and advising all jurisdictions, legal practices and advanced delivery & solutions in developing a digital, data-driven, user-centric approach to marketing. The job holder will work with the digital marketing technology team in support of its objective of using marketing technology to support the firm's wider marketing strategy. Act as the subject matter expert and jointly accountable owner of key marketing technology platforms, primarily the Dynamics CRM system, ensuring they are effectively maintained, developed, and aligned to strategic marketing priorities in collaboration with global teams. Lead the effective deployment, change management, and continuous improvement of marketing technologies, ensuring solutions evolve in line with business needs and deliver measurable value. Drive adoption of marketing technologies (including Dynamics CRM) by championing their use and providing hands-on support and guidance to Marketing teams and PAs to maximize effectiveness. Work closely with the Data Manager to ensure CRM data is accurate, up to date, and trusted by streamlining processes and overseeing ongoing data management, maintaining the platform as the single source of truth. Drive business insights through the innovative use of data and analytics, evaluating digital marketing performance against KPIs and benchmarks to inform decision-making. Build strong cross-functional relationships and advise Marketing, BD, Comms, and global teams on MarTech strategy to support effective use of tools and data. Manage contracts, procurement, and relationships with third-party suppliers and internal technical stakeholders (e.g. IT, IHL), ensuring effective collaboration and service delivery, and escalating issues where required to manage risk. Oversees the maintenance and accuracy of lawyer profiles on and acts as a key escalation point for lawyer profile queries in collaboration with local HR teams, Regulation & Conduct and Senior Marketing Leadership. Promote best practice by; sharing knowledge, upskilling team members, maintaining and creating documentation and guides and staying current with market trends, bringing new ideas and continuous improvement opportunities to the wider team. Supporting the team with technical advice and troubleshooting, automating processes where possible. What you will have Advanced experience of MS Dynamics and a broad understanding of other CRM solutions and marketing technologies is essential A general background of managing a CRM Involvement in delivering a new CRM, incorporating scoping, discovery, design and implementation Experience in digital marketing techniques (e.g. segmentation, automation, split testing, and AI), combined with strong analytical skills, high attention to detail, and a proven ability to implement KPIs and measure campaign performance. Experience of managing external suppliers/agencies An ability to pick up new technologies quickly Responsive, proactive and innovative Superb communication skills, written and oral Excellent interpersonal skills, able to confidently interact with all levels and across cultures Tenacity and commitment - focused on delivery and end results An ability to work under pressure What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here. Role level: Manager
We have an exciting opportunity for a Marketing Technology Manager to join our Marketing Technology team on a 12 month fixed term contract, based in A&O Shearman's Belfast office. Marketing Technology team - Belfast The Digital and Marketing technology team implements and manages the firm's integrated marketing information systems and digital marketing communications channels. The digital channels include our public and client websites, email marketing system, content libraries, and blogs. The team is also responsible for the technologies that support core business development and marketing processes, including experience collection, contact management, pitching and opportunity management, CV management, event management, client segmentation and marketing analytics. These broad areas of activity support each other and overlap, helping to provide a 360 view of our interactions with a client. What you will do The Marketing technology manager is responsible for helping to drive the strategy for marketing technology in the firm; developing and maintaining appropriate MarTech platforms and channels (both external and internal); and advising on and supporting the use of those platforms and channels, including advising on best practice for CRM systems. The role has a global remit, supporting and advising all jurisdictions, legal practices and advanced delivery & solutions in developing a digital, data-driven, user-centric approach to marketing. The job holder will work with the digital marketing technology team in support of its objective of using marketing technology to support the firm's wider marketing strategy. Act as the subject matter expert and jointly accountable owner of key marketing technology platforms, primarily the Dynamics CRM system, ensuring they are effectively maintained, developed, and aligned to strategic marketing priorities in collaboration with global teams. Lead the effective deployment, change management, and continuous improvement of marketing technologies, ensuring solutions evolve in line with business needs and deliver measurable value. Drive adoption of marketing technologies (including Dynamics CRM) by championing their use and providing hands-on support and guidance to Marketing teams and PAs to maximize effectiveness. Work closely with the Data Manager to ensure CRM data is accurate, up to date, and trusted by streamlining processes and overseeing ongoing data management, maintaining the platform as the single source of truth. Drive business insights through the innovative use of data and analytics, evaluating digital marketing performance against KPIs and benchmarks to inform decision-making. Build strong cross-functional relationships and advise Marketing, BD, Comms, and global teams on MarTech strategy to support effective use of tools and data. Manage contracts, procurement, and relationships with third-party suppliers and internal technical stakeholders (e.g. IT, IHL), ensuring effective collaboration and service delivery, and escalating issues where required to manage risk. Oversees the maintenance and accuracy of lawyer profiles on and acts as a key escalation point for lawyer profile queries in collaboration with local HR teams, Regulation & Conduct and Senior Marketing Leadership. Promote best practice by; sharing knowledge, upskilling team members, maintaining and creating documentation and guides and staying current with market trends, bringing new ideas and continuous improvement opportunities to the wider team. Supporting the team with technical advice and troubleshooting, automating processes where possible. What you will have Advanced experience of MS Dynamics and a broad understanding of other CRM solutions and marketing technologies is essential A general background of managing a CRM Involvement in delivering a new CRM, incorporating scoping, discovery, design and implementation Experience in digital marketing techniques (e.g. segmentation, automation, split testing, and AI), combined with strong analytical skills, high attention to detail, and a proven ability to implement KPIs and measure campaign performance. Experience of managing external suppliers/agencies An ability to pick up new technologies quickly Responsive, proactive and innovative Superb communication skills, written and oral Excellent interpersonal skills, able to confidently interact with all levels and across cultures Tenacity and commitment - focused on delivery and end results An ability to work under pressure What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here. Role level: Manager
Aug 05, 2026
Full time
We have an exciting opportunity for a Marketing Technology Manager to join our Marketing Technology team on a 12 month fixed term contract, based in A&O Shearman's Belfast office. Marketing Technology team - Belfast The Digital and Marketing technology team implements and manages the firm's integrated marketing information systems and digital marketing communications channels. The digital channels include our public and client websites, email marketing system, content libraries, and blogs. The team is also responsible for the technologies that support core business development and marketing processes, including experience collection, contact management, pitching and opportunity management, CV management, event management, client segmentation and marketing analytics. These broad areas of activity support each other and overlap, helping to provide a 360 view of our interactions with a client. What you will do The Marketing technology manager is responsible for helping to drive the strategy for marketing technology in the firm; developing and maintaining appropriate MarTech platforms and channels (both external and internal); and advising on and supporting the use of those platforms and channels, including advising on best practice for CRM systems. The role has a global remit, supporting and advising all jurisdictions, legal practices and advanced delivery & solutions in developing a digital, data-driven, user-centric approach to marketing. The job holder will work with the digital marketing technology team in support of its objective of using marketing technology to support the firm's wider marketing strategy. Act as the subject matter expert and jointly accountable owner of key marketing technology platforms, primarily the Dynamics CRM system, ensuring they are effectively maintained, developed, and aligned to strategic marketing priorities in collaboration with global teams. Lead the effective deployment, change management, and continuous improvement of marketing technologies, ensuring solutions evolve in line with business needs and deliver measurable value. Drive adoption of marketing technologies (including Dynamics CRM) by championing their use and providing hands-on support and guidance to Marketing teams and PAs to maximize effectiveness. Work closely with the Data Manager to ensure CRM data is accurate, up to date, and trusted by streamlining processes and overseeing ongoing data management, maintaining the platform as the single source of truth. Drive business insights through the innovative use of data and analytics, evaluating digital marketing performance against KPIs and benchmarks to inform decision-making. Build strong cross-functional relationships and advise Marketing, BD, Comms, and global teams on MarTech strategy to support effective use of tools and data. Manage contracts, procurement, and relationships with third-party suppliers and internal technical stakeholders (e.g. IT, IHL), ensuring effective collaboration and service delivery, and escalating issues where required to manage risk. Oversees the maintenance and accuracy of lawyer profiles on and acts as a key escalation point for lawyer profile queries in collaboration with local HR teams, Regulation & Conduct and Senior Marketing Leadership. Promote best practice by; sharing knowledge, upskilling team members, maintaining and creating documentation and guides and staying current with market trends, bringing new ideas and continuous improvement opportunities to the wider team. Supporting the team with technical advice and troubleshooting, automating processes where possible. What you will have Advanced experience of MS Dynamics and a broad understanding of other CRM solutions and marketing technologies is essential A general background of managing a CRM Involvement in delivering a new CRM, incorporating scoping, discovery, design and implementation Experience in digital marketing techniques (e.g. segmentation, automation, split testing, and AI), combined with strong analytical skills, high attention to detail, and a proven ability to implement KPIs and measure campaign performance. Experience of managing external suppliers/agencies An ability to pick up new technologies quickly Responsive, proactive and innovative Superb communication skills, written and oral Excellent interpersonal skills, able to confidently interact with all levels and across cultures Tenacity and commitment - focused on delivery and end results An ability to work under pressure What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here. Role level: Manager
hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION Help teams find, understand, and trust data by building a modern metadata marketplace. You'll shape a strategic product used across Asset Management to strengthen governance and accelerate delivery. As a Product Manager in the Marketplace product team within Asset Management Data Strategy , you will define and deliver capabilities that drive genuine business value by improving how data is catalogued, governed, discovered and consumed. You'll partner with technology and business stakeholders to build tools that manage data domains and subdomains, high quality data products and the semantics that describe them. You'll also evolve the marketplace as the metadata repository that supports lineage, data contracts, and data quality, powering AI. Job responsibilities Execute the product vision and strategy for Marketplace capabilities that strengthen data governance outcomes Partner with technology to align architecture, delivery approach, and release plans to product priorities Engage stakeholders to understand needs and translate them into clear product requirements for metadata management Define and prioritize features for data domains/subdomains, systems of record, and business term classification Own the product roadmap, including outcome-focused milestones, sequencing, and dependency management Manage the feature backlog, including scope, prioritization, and trade-offs based on value and risk Coordinate delivery across cross-functional teams (data architecture, engineering, analytics, and compliance) Drive end-to-end delivery of roadmap items, surfacing risks and cross-team dependencies early Deliver capabilities that support metadata capture for lineage, data contracts, and data quality use cases Measure adoption and effectiveness using agreed success metrics, and adjust priorities based on insights Improve processes and tooling to adapt to evolving business needs and regulatory expectations Required qualifications, capabilities, and skills Demonstrated product management or product delivery experience on large-scale data platforms Working knowledge of metadata management concepts (cataloging, lineage, business glossary, quality signals) Ability to translate stakeholder needs into epics, user stories, acceptance criteria, and prioritized roadmaps Experience partnering with engineering teams to deliver software products using iterative delivery methods Strong capability to build alignment with senior stakeholders and maintain cohesive working partnerships Ability to facilitate collaboration across multiple teams and manage competing priorities Familiarity with artificial intelligence (AI) enabled product or software delivery, and implications for metadata usability Preferred qualifications, capabilities, and skills Hands-on experience in engineering or development within data management platforms Industry-recognized certifications in data management (or related governance disciplines) ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.â
Aug 05, 2026
Full time
hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION Help teams find, understand, and trust data by building a modern metadata marketplace. You'll shape a strategic product used across Asset Management to strengthen governance and accelerate delivery. As a Product Manager in the Marketplace product team within Asset Management Data Strategy , you will define and deliver capabilities that drive genuine business value by improving how data is catalogued, governed, discovered and consumed. You'll partner with technology and business stakeholders to build tools that manage data domains and subdomains, high quality data products and the semantics that describe them. You'll also evolve the marketplace as the metadata repository that supports lineage, data contracts, and data quality, powering AI. Job responsibilities Execute the product vision and strategy for Marketplace capabilities that strengthen data governance outcomes Partner with technology to align architecture, delivery approach, and release plans to product priorities Engage stakeholders to understand needs and translate them into clear product requirements for metadata management Define and prioritize features for data domains/subdomains, systems of record, and business term classification Own the product roadmap, including outcome-focused milestones, sequencing, and dependency management Manage the feature backlog, including scope, prioritization, and trade-offs based on value and risk Coordinate delivery across cross-functional teams (data architecture, engineering, analytics, and compliance) Drive end-to-end delivery of roadmap items, surfacing risks and cross-team dependencies early Deliver capabilities that support metadata capture for lineage, data contracts, and data quality use cases Measure adoption and effectiveness using agreed success metrics, and adjust priorities based on insights Improve processes and tooling to adapt to evolving business needs and regulatory expectations Required qualifications, capabilities, and skills Demonstrated product management or product delivery experience on large-scale data platforms Working knowledge of metadata management concepts (cataloging, lineage, business glossary, quality signals) Ability to translate stakeholder needs into epics, user stories, acceptance criteria, and prioritized roadmaps Experience partnering with engineering teams to deliver software products using iterative delivery methods Strong capability to build alignment with senior stakeholders and maintain cohesive working partnerships Ability to facilitate collaboration across multiple teams and manage competing priorities Familiarity with artificial intelligence (AI) enabled product or software delivery, and implications for metadata usability Preferred qualifications, capabilities, and skills Hands-on experience in engineering or development within data management platforms Industry-recognized certifications in data management (or related governance disciplines) ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.â
We have an exciting opportunity for a Matter Orchestration Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Matter Technology Platforms To own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the technology platforms which are fundamental to delivering the strategic business goals. What you will do Reporting to the Head of Matter Technology Platforms, the Matter Orchestration Manager is responsible for the detailed technical design, architecture artefacts, integration planning, and deployment engineering for the firm's matter technology systems and related applications. Working with others in the team, as well as senior stakeholders from Risk & Compliance, Finance, IT and Business Development to design and deliver a streamlined and efficient global matter workflow process that is fit for purpose for the newly integrated firm. An orchestration manager makes sure the right people, processes, technologies, and decisions come together at the right time, in the right order, to deliver an end-to-end outcome. The role produces high quality design and engineering outputs aligned to firmwide strategic and operational requirements, ensuring cohesive, secure, and scalable document technology solutions. They will be responsible for translation of functional requirements into architecture and design artefacts, working alongside the Matter Technologies Architect. Post design they will assume a design authority role within the governance of project and programme delivery. Expectations on the role are to be consultative in areas they are extremely competent in as along with being able to understand new technologies and working practices. Working with others in the Matter Technology Team, the role will help ensure the Risk & Compliance strategy and matter platform strategy is adequately supported by the compliance systems, working directly with the Head of Compliance, Project Management Office, and other key stakeholders to ensure timely execution of workflow rollouts and wider enhancements to the system. The orchestration manager will ensure and realize maximum value of matter technologies for the organization, from the product development process. This essentially means collaborating closely with the development team and ensuring all the product requirements are well defined and executed in time. Uses continuous improvement and process optimization skills and industry knowledge to deliver business value by identifying opportunities for improved efficiency, regulatory compliance and revenue generation. As the Matter Orchestration Manager, the candidate will be expected to develop expertise in each of the Firm's business lines and will work closely with stakeholders to understand working practices so that appropriate recommendations for change can be made. Collaborate as part of a dynamic team focused on developing and maintaining the company's Intapp suite of products. You'll work closely with product owners, application developers, and other stakeholders to implement technical changes, build integrations and troubleshoot complex issues. Lead on project specific items, enhancements and BAU tasks as a hands-on technical lead, supporting numerous improvements to enhance our firm's Risk Business applications. The role involves supporting the firm's Intapp Open product suite modules, such as Intake, Conflicts, Terms, Walls, as well as other matter lifecycle related applications as required. Collaborate with senior stakeholders and technical resources from Enterprise Architecture, Enterprise Applications, Information Security, Data Governance and Technology Services to ensure that solutions are designed and deployed in alignment with the firm's IT processes, policies and controls. This includes continuous improvement initiatives, project work, and day-to-day support tasks. You will play a crucial role in designing and implementing technical updates, improving workflows, and making recommendations to enhance operational effectiveness. Develop customer relationships with fee earners and business teams to manage the delivery of ensuring the matter workflow platform orchestrates, automates, and governs end to end processes to deliver efficient, transparent, and compliant matter progression. What you will have Experience: Substantial experience in technical SME / product lead roles within a Risk and Compliance systems world, IE New Business Intake systems, Walls and Terms technologies, preferably within a legal services or professional services. Hands-on experience with Intapp products including configuration, integration, and optimization. Excellent understanding of the Intapp suite of matter management technologies on which the current A&O Shearman matter inception process is implemented. Knowledge of legal and regulatory requirements related to matter workflow technologies and experience in implementing compliance and risk management practices. Demonstrates an ability to quickly understand the key component steps and interfaces within operational business processes and model new processes/procedures Exposure to supporting multiple cloud, on premise hybrid applications with SSO & Integrations. With recent experience in migrating workloads to a cloud environments. Knowledge of integration strategies for connecting Intapp platforms with other legal technology applications (e.g., practice management, document management, knowledge management etc.). Understanding of designing and configuring within workflow technologies. A good understand of business reading process maps and gathered requirements and turn them into streamlined configuration and systems. Ability to learn, support, and cover multiple existing and new legal on prem, hybrid & cloud applications. Any of the following would be beneficial as well as Intapp; Dynamics or Peppermint of other CRM experience an advantage. Direct or related experience of managing business change within a shared services environment with strong focus on standardization and optimization, preferably within the legal or professional services sector. Demonstrable experience of working on complex, large-scale business transformation within a global organization. And proven experience in managing and implementing technology solutions. Excellent communication skills both oral and written, with an ability to bring clarity to an operational environment with complex influencing factors. Knowledge of current IT and workflow trends and technology innovations and understanding of alternative matter inception technologies. Good attention to detail whilst being a logical thinker, clear communicator and possesses strong interpersonal skills. At least 8 years background in the IT industry, with experience managing workflow systems or processes. Personal: Proven stakeholder engagement and communication skills. Proven business acumen and ability to understand how they add value to the function, firm or clients. Able to liaise and influence senior stakeholders within the firm. Possesses strong customer mindset and a desire to deliver world-class service outcomes. Effective problem solving, planning and decision-making skills in a complex environment. Tactful and diplomatic when in pressured situations, with ability to challenge and motivate others. Promotes the firm's values at all times and is comfortable working with a wide range of people and departments. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide . click apply for full job details
Aug 05, 2026
Full time
We have an exciting opportunity for a Matter Orchestration Manager to join our IT team, based in A&O Shearman's Belfast Office. Information Technology team - Belfast The core of the global technology department's mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Matter Technology Platforms To own, improve and simplify the firm's key technology 'building blocks' by designing, building and managing the technology platforms which are fundamental to delivering the strategic business goals. What you will do Reporting to the Head of Matter Technology Platforms, the Matter Orchestration Manager is responsible for the detailed technical design, architecture artefacts, integration planning, and deployment engineering for the firm's matter technology systems and related applications. Working with others in the team, as well as senior stakeholders from Risk & Compliance, Finance, IT and Business Development to design and deliver a streamlined and efficient global matter workflow process that is fit for purpose for the newly integrated firm. An orchestration manager makes sure the right people, processes, technologies, and decisions come together at the right time, in the right order, to deliver an end-to-end outcome. The role produces high quality design and engineering outputs aligned to firmwide strategic and operational requirements, ensuring cohesive, secure, and scalable document technology solutions. They will be responsible for translation of functional requirements into architecture and design artefacts, working alongside the Matter Technologies Architect. Post design they will assume a design authority role within the governance of project and programme delivery. Expectations on the role are to be consultative in areas they are extremely competent in as along with being able to understand new technologies and working practices. Working with others in the Matter Technology Team, the role will help ensure the Risk & Compliance strategy and matter platform strategy is adequately supported by the compliance systems, working directly with the Head of Compliance, Project Management Office, and other key stakeholders to ensure timely execution of workflow rollouts and wider enhancements to the system. The orchestration manager will ensure and realize maximum value of matter technologies for the organization, from the product development process. This essentially means collaborating closely with the development team and ensuring all the product requirements are well defined and executed in time. Uses continuous improvement and process optimization skills and industry knowledge to deliver business value by identifying opportunities for improved efficiency, regulatory compliance and revenue generation. As the Matter Orchestration Manager, the candidate will be expected to develop expertise in each of the Firm's business lines and will work closely with stakeholders to understand working practices so that appropriate recommendations for change can be made. Collaborate as part of a dynamic team focused on developing and maintaining the company's Intapp suite of products. You'll work closely with product owners, application developers, and other stakeholders to implement technical changes, build integrations and troubleshoot complex issues. Lead on project specific items, enhancements and BAU tasks as a hands-on technical lead, supporting numerous improvements to enhance our firm's Risk Business applications. The role involves supporting the firm's Intapp Open product suite modules, such as Intake, Conflicts, Terms, Walls, as well as other matter lifecycle related applications as required. Collaborate with senior stakeholders and technical resources from Enterprise Architecture, Enterprise Applications, Information Security, Data Governance and Technology Services to ensure that solutions are designed and deployed in alignment with the firm's IT processes, policies and controls. This includes continuous improvement initiatives, project work, and day-to-day support tasks. You will play a crucial role in designing and implementing technical updates, improving workflows, and making recommendations to enhance operational effectiveness. Develop customer relationships with fee earners and business teams to manage the delivery of ensuring the matter workflow platform orchestrates, automates, and governs end to end processes to deliver efficient, transparent, and compliant matter progression. What you will have Experience: Substantial experience in technical SME / product lead roles within a Risk and Compliance systems world, IE New Business Intake systems, Walls and Terms technologies, preferably within a legal services or professional services. Hands-on experience with Intapp products including configuration, integration, and optimization. Excellent understanding of the Intapp suite of matter management technologies on which the current A&O Shearman matter inception process is implemented. Knowledge of legal and regulatory requirements related to matter workflow technologies and experience in implementing compliance and risk management practices. Demonstrates an ability to quickly understand the key component steps and interfaces within operational business processes and model new processes/procedures Exposure to supporting multiple cloud, on premise hybrid applications with SSO & Integrations. With recent experience in migrating workloads to a cloud environments. Knowledge of integration strategies for connecting Intapp platforms with other legal technology applications (e.g., practice management, document management, knowledge management etc.). Understanding of designing and configuring within workflow technologies. A good understand of business reading process maps and gathered requirements and turn them into streamlined configuration and systems. Ability to learn, support, and cover multiple existing and new legal on prem, hybrid & cloud applications. Any of the following would be beneficial as well as Intapp; Dynamics or Peppermint of other CRM experience an advantage. Direct or related experience of managing business change within a shared services environment with strong focus on standardization and optimization, preferably within the legal or professional services sector. Demonstrable experience of working on complex, large-scale business transformation within a global organization. And proven experience in managing and implementing technology solutions. Excellent communication skills both oral and written, with an ability to bring clarity to an operational environment with complex influencing factors. Knowledge of current IT and workflow trends and technology innovations and understanding of alternative matter inception technologies. Good attention to detail whilst being a logical thinker, clear communicator and possesses strong interpersonal skills. At least 8 years background in the IT industry, with experience managing workflow systems or processes. Personal: Proven stakeholder engagement and communication skills. Proven business acumen and ability to understand how they add value to the function, firm or clients. Able to liaise and influence senior stakeholders within the firm. Possesses strong customer mindset and a desire to deliver world-class service outcomes. Effective problem solving, planning and decision-making skills in a complex environment. Tactful and diplomatic when in pressured situations, with ability to challenge and motivate others. Promotes the firm's values at all times and is comfortable working with a wide range of people and departments. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide . click apply for full job details
hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in the Global IB Coverage and Global Corporate Banking organization, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. You will independently drive the vision, strategy, and roadmap for your products, ensuring they deliver customer value, comply with regulations, and maintain operational resilience. You will oversee platform health, define and assess key performance indicators, and champion continuous improvement through data-driven insights. Collaborating closely with engineering, operations, and cross-functional teams - including controls, finance, compliance, legal, and technology - you will deliver solutions that meet stakeholder needs, manage change initiatives, and support go-to-market readiness for new launches. Embracing emerging technologies such as AI, you will foster innovation and productivity within your team. Job responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Define OKRs with Product Ops, and assess regular KPIs. Take ownership of the reliability, compliance, and performance of solutions Maintain comprehensive product documentation and ensure adherence to internal governance and external regulatory requirements Partner with controls, finance, compliance, legal, technology and Go-To-Market teams to deliver solutions, change, and enhancements that meet stakeholder and customer needs. Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Excellent communication skills; able to drive conversations with senior leaders in the business, align technical and non-technical teams, and represent product needs across a variety of stakeholders Experience leading complex projects with multi-disciplinary teams, e.g., technology, operations, compliance, risk and legal, across multiple time zones and in a highly matrixed organization Demonstrate ability and openness to working on a variety of products and functions, adapting to emerging technologies and business priorities Strong analytical skills, with hands-on experience using data and reporting tools to drive decisions Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization Experience within a Tier 1 bank. Investment Banking, Corporate Banking, and operations experience is highly regarded and preferred Experience of adoption emerging technologies, e.g., AI to drive productivity and innovation for yourself and your team ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.
Aug 05, 2026
Full time
hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in the Global IB Coverage and Global Corporate Banking organization, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. You will independently drive the vision, strategy, and roadmap for your products, ensuring they deliver customer value, comply with regulations, and maintain operational resilience. You will oversee platform health, define and assess key performance indicators, and champion continuous improvement through data-driven insights. Collaborating closely with engineering, operations, and cross-functional teams - including controls, finance, compliance, legal, and technology - you will deliver solutions that meet stakeholder needs, manage change initiatives, and support go-to-market readiness for new launches. Embracing emerging technologies such as AI, you will foster innovation and productivity within your team. Job responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Define OKRs with Product Ops, and assess regular KPIs. Take ownership of the reliability, compliance, and performance of solutions Maintain comprehensive product documentation and ensure adherence to internal governance and external regulatory requirements Partner with controls, finance, compliance, legal, technology and Go-To-Market teams to deliver solutions, change, and enhancements that meet stakeholder and customer needs. Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Excellent communication skills; able to drive conversations with senior leaders in the business, align technical and non-technical teams, and represent product needs across a variety of stakeholders Experience leading complex projects with multi-disciplinary teams, e.g., technology, operations, compliance, risk and legal, across multiple time zones and in a highly matrixed organization Demonstrate ability and openness to working on a variety of products and functions, adapting to emerging technologies and business priorities Strong analytical skills, with hands-on experience using data and reporting tools to drive decisions Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization Experience within a Tier 1 bank. Investment Banking, Corporate Banking, and operations experience is highly regarded and preferred Experience of adoption emerging technologies, e.g., AI to drive productivity and innovation for yourself and your team ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.
CBSbutler Holdings Limited trading as CBSbutler
Croydon, London
Service Delivery Manager Remote - occasional travel to Croydon and other client sites Up to 670 per day inside ir35 Initial 3-month contract (extension likely) Active SC clearance We're looking for an experienced Delivery Manager to join a major government technology transformation programme, helping deliver the next generation of secure law enforcement data services. This is an excellent opportunity for someone with a strong background in technical cloud delivery , leading multidisciplinary infrastructure teams within complex, highly secure environments. You'll be responsible for coordinating the delivery of critical cloud infrastructure that supports multiple product teams, working alongside DevOps Engineers, Database Administrators, Network Managers, Technical Architects and FinOps specialists to ensure successful programme delivery. What you'll be doing Leading the delivery of a highly skilled technical infrastructure team Managing delivery plans, risks, issues and dependencies across multiple workstreams Providing clear progress updates to both technical and senior business stakeholders Facilitating Agile ceremonies including daily stand-ups and sprint planning Maintaining visibility of technical environments and their utilisation Tracking environment ownership and supporting governance activities Coordinating infrastructure readiness for product delivery teams Supporting environment lifecycle management, including decommissioning where appropriate Working closely with engineering teams to remove blockers and enable successful delivery What we're looking for Proven experience as a Delivery Manager leading technical cloud infrastructure projects Experience managing multidisciplinary technical teams including DevOps, Infrastructure, Networks, Database Administration and Architecture Strong understanding of Agile delivery methodologies Excellent stakeholder management and communication skills Experience reporting to both technical and non-technical audiences Ability to manage competing priorities within large-scale transformation programmes Previous experience delivering projects within secure or regulated environments Desirable Experience delivering government or public sector technology programmes Knowledge of cloud platforms such as AWS or Azure Experience working within highly secure environments Understanding of infrastructure governance and environment management
Aug 05, 2026
Contractor
Service Delivery Manager Remote - occasional travel to Croydon and other client sites Up to 670 per day inside ir35 Initial 3-month contract (extension likely) Active SC clearance We're looking for an experienced Delivery Manager to join a major government technology transformation programme, helping deliver the next generation of secure law enforcement data services. This is an excellent opportunity for someone with a strong background in technical cloud delivery , leading multidisciplinary infrastructure teams within complex, highly secure environments. You'll be responsible for coordinating the delivery of critical cloud infrastructure that supports multiple product teams, working alongside DevOps Engineers, Database Administrators, Network Managers, Technical Architects and FinOps specialists to ensure successful programme delivery. What you'll be doing Leading the delivery of a highly skilled technical infrastructure team Managing delivery plans, risks, issues and dependencies across multiple workstreams Providing clear progress updates to both technical and senior business stakeholders Facilitating Agile ceremonies including daily stand-ups and sprint planning Maintaining visibility of technical environments and their utilisation Tracking environment ownership and supporting governance activities Coordinating infrastructure readiness for product delivery teams Supporting environment lifecycle management, including decommissioning where appropriate Working closely with engineering teams to remove blockers and enable successful delivery What we're looking for Proven experience as a Delivery Manager leading technical cloud infrastructure projects Experience managing multidisciplinary technical teams including DevOps, Infrastructure, Networks, Database Administration and Architecture Strong understanding of Agile delivery methodologies Excellent stakeholder management and communication skills Experience reporting to both technical and non-technical audiences Ability to manage competing priorities within large-scale transformation programmes Previous experience delivering projects within secure or regulated environments Desirable Experience delivering government or public sector technology programmes Knowledge of cloud platforms such as AWS or Azure Experience working within highly secure environments Understanding of infrastructure governance and environment management
Senior Associate - Financial Crime Operations Location: West London Job Type: Permanent Salary: Up to 29,000 per annum Experience Required: 2-5 years About the Role We are seeking an experienced Senior Associate - Financial Crime Operations to join a growing Financial Crime team. This is an excellent opportunity for a financial crime professional with experience in a UK regulated financial institution to play a key role in preventing, detecting and investigating financial crime risks. Reporting to the Manager - Financial Crime Operations , you will support the organisation's Financial Crime framework by helping to prevent, detect, investigate and report financial crime risks. You will work across Anti-Money Laundering (AML), Counter Terrorist Financing (CTF), sanctions compliance, fraud prevention, transaction monitoring, customer due diligence and financial crime investigations, ensuring compliance with UK regulatory requirements, internal policies and industry best practices. Key Responsibilities As a Senior Associate, you will be responsible for: Investigating transaction monitoring alerts and analysing customer activity to identify suspicious behaviour. Reviewing sanctions screening alerts and escalating potential sanctions concerns where appropriate. Investigating fraud cases, including APP fraud, mule accounts, identity theft and impersonation. Conducting Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) reviews for high-risk and complex customers. Preparing detailed financial crime investigation reports and escalating suspicious activity through internal SAR processes. Supporting the optimisation and enhancement of transaction monitoring and sanctions screening systems. Assisting with regulatory compliance initiatives and ensuring adherence to FCA, JMLSG, OFSI, HM Treasury and internal policy requirements. Contributing to risk assessments, audits, governance activities and continuous improvement initiatives. Maintaining accurate management information, investigation records and audit trails. Coaching junior team members and sharing financial crime knowledge across the wider team. What We're Looking For Essential Skills & Experience 2-5 years' experience within Financial Crime Operations in a UK regulated financial institution. Strong knowledge of UK AML, CTF, sanctions, fraud prevention and financial crime regulations. Experience investigating transaction monitoring and sanctions screening alerts. Good understanding of Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD). Strong analytical and investigative skills with excellent attention to detail. Ability to make sound, risk-based decisions. Excellent written and verbal communication skills. Ability to manage multiple priorities and meet deadlines. Proficiency in Microsoft Office applications. Desirable Experience with transaction monitoring and sanctions screening systems. Knowledge of payment screening and customer screening processes. Experience using core banking platforms such as Finacle and financial crime case management systems. Experience supporting system tuning, optimisation or User Acceptance Testing (UAT). Professional qualifications such as ACAMS, ICA, AML/KYC or equivalent. Personal Attributes We're looking for someone who is: Highly ethical with excellent integrity and professionalism. Customer-focused while maintaining a strong risk-based approach. Self-motivated, resilient and adaptable within a changing regulatory environment. A collaborative team player with excellent stakeholder management skills. Committed to continuous learning and driving process improvements. Why Apply? This is an excellent opportunity to join a collaborative Financial Crime Operations team where you'll play an important role in protecting customers and the organisation from financial crime. You'll work alongside experienced professionals, contribute to regulatory compliance and operational excellence, and continue developing your expertise within a supportive and professional environment. If you're passionate about financial crime prevention and are looking to take the next step in your career, we'd love to hear from you.
Aug 05, 2026
Full time
Senior Associate - Financial Crime Operations Location: West London Job Type: Permanent Salary: Up to 29,000 per annum Experience Required: 2-5 years About the Role We are seeking an experienced Senior Associate - Financial Crime Operations to join a growing Financial Crime team. This is an excellent opportunity for a financial crime professional with experience in a UK regulated financial institution to play a key role in preventing, detecting and investigating financial crime risks. Reporting to the Manager - Financial Crime Operations , you will support the organisation's Financial Crime framework by helping to prevent, detect, investigate and report financial crime risks. You will work across Anti-Money Laundering (AML), Counter Terrorist Financing (CTF), sanctions compliance, fraud prevention, transaction monitoring, customer due diligence and financial crime investigations, ensuring compliance with UK regulatory requirements, internal policies and industry best practices. Key Responsibilities As a Senior Associate, you will be responsible for: Investigating transaction monitoring alerts and analysing customer activity to identify suspicious behaviour. Reviewing sanctions screening alerts and escalating potential sanctions concerns where appropriate. Investigating fraud cases, including APP fraud, mule accounts, identity theft and impersonation. Conducting Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) reviews for high-risk and complex customers. Preparing detailed financial crime investigation reports and escalating suspicious activity through internal SAR processes. Supporting the optimisation and enhancement of transaction monitoring and sanctions screening systems. Assisting with regulatory compliance initiatives and ensuring adherence to FCA, JMLSG, OFSI, HM Treasury and internal policy requirements. Contributing to risk assessments, audits, governance activities and continuous improvement initiatives. Maintaining accurate management information, investigation records and audit trails. Coaching junior team members and sharing financial crime knowledge across the wider team. What We're Looking For Essential Skills & Experience 2-5 years' experience within Financial Crime Operations in a UK regulated financial institution. Strong knowledge of UK AML, CTF, sanctions, fraud prevention and financial crime regulations. Experience investigating transaction monitoring and sanctions screening alerts. Good understanding of Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD). Strong analytical and investigative skills with excellent attention to detail. Ability to make sound, risk-based decisions. Excellent written and verbal communication skills. Ability to manage multiple priorities and meet deadlines. Proficiency in Microsoft Office applications. Desirable Experience with transaction monitoring and sanctions screening systems. Knowledge of payment screening and customer screening processes. Experience using core banking platforms such as Finacle and financial crime case management systems. Experience supporting system tuning, optimisation or User Acceptance Testing (UAT). Professional qualifications such as ACAMS, ICA, AML/KYC or equivalent. Personal Attributes We're looking for someone who is: Highly ethical with excellent integrity and professionalism. Customer-focused while maintaining a strong risk-based approach. Self-motivated, resilient and adaptable within a changing regulatory environment. A collaborative team player with excellent stakeholder management skills. Committed to continuous learning and driving process improvements. Why Apply? This is an excellent opportunity to join a collaborative Financial Crime Operations team where you'll play an important role in protecting customers and the organisation from financial crime. You'll work alongside experienced professionals, contribute to regulatory compliance and operational excellence, and continue developing your expertise within a supportive and professional environment. If you're passionate about financial crime prevention and are looking to take the next step in your career, we'd love to hear from you.
