Vehicle Technician

Vehicle Technician

Department: Aftersales / Workshop

Reports To: Workshop Controller / Service Manager

Role Purpose

The Vehicle Technician is responsible for carrying out servicing, maintenance, diagnostics, and repairs to a high standard, ensuring vehicles are safe, reliable, and returned to customers in line with manufacturer and dealership standards.

Key Duties & Responsibilities

Vehicle Maintenance & Repair

• Carry out servicing, maintenance, and repair work on vehicles

• Diagnose mechanical and electrical faults

• Complete repairs accurately and efficiently to manufacturer standards

• Road test vehicles where required

Diagnostics & Fault Finding

• Use diagnostic equipment to identify faults

• Carry out repairs on engines, transmissions, brakes, suspension, steering, and electrical systems

• Rectify faults right first time to minimise repeat work

Workshop Performance

• Work to efficiency and productivity targets

• Accurately complete job cards and service documentation

• Support workshop workflow and productivity

Quality, Compliance & Safety

• Ensure all work complies with manufacturer standards and warranty requirements

• Follow health & safety procedures and workshop policies

• Maintain a clean, safe, and organised working environment

Customer Support

• Provide clear and accurate technical information to Service Advisors

• Support high levels of customer satisfaction

Skills, Knowledge & Experience

• Qualified Motor Vehicle Technician (NVQ Level 2 or 3 / City & Guilds)

• Previous experience in a dealership or independent workshop

• Good mechanical and electrical knowledge

• Experience using diagnostic equipment

• Full UK driving licence

Personal Attributes

• Reliable and professional

• Quality-focused with strong attention to detail

• Able to work independently and as part of a team

• Proactive and motivated