Customer Service Administrator

Customer Service Administrator

Location: Portsmouth
Salary: £13.22 P/H
Hours: Monday to Friday, 8:30am 5:30pm
Contract: Temporary with the potential to become permanent for the right candidate.
Start Date: Immediately

Key Responsibilities:

• Handling inbound and outbound customer calls regarding vehicle claims and repairs
• Updating customers on the progress of their claim or repair
• Liaising with garages, repair centres, and hire vehicle providers to arrange and monitor work
• Managing and processing claims and supporting documentation
• Maintaining accurate records and updating internal systems
• Providing a professional and efficient customer experience at all times
• General administrative duties to support the wider team

About You:

• Previous customer service experience, ideally within a telephone-based environment
• Strong administration and organisational skills
• Excellent communication skills and a confident, professional telephone manner
• The ability to multi-task and manage a busy workload
• Good computer literacy and attention to detail
• Immediate availability to start

This role is ideal for someone looking to start work immediately and progress into a permanent position within a supportive working environment.

Apply now to be considered for an immediate start or contact (url removed).