Key Account Manager

Contract Opportunity

We're looking for a commercially driven Key Account Manager to manage and grow a portfolio of international and local retail accounts across EMEA. This is a high-impact role where you'll own customer relationships end-to-end, lead annual negotiations, and deliver sales and profit targets through best-in-class execution.
If you thrive in a fast-paced, international environment and enjoy combining strategic thinking with hands-on account management, this role offers real scope to influence growth across multiple markets.

Key Responsibilities

• Own and deliver sales, profit, and forecasting targets across your account portfolio
• Develop and execute annual account business plans aligned to brand and commercial strategy
• Lead customer negotiations, managing pricing, promotions, investments, allowances, and variable margin
• Build strong, trusted relationships with retailers, distributors, and internal stakeholders across EMEA
• Analyse sales performance, customer profitability, and market trends to identify growth opportunities
• Execute retail strategies including range alignment, promotions, and new product launches
• Oversee forecasting accuracy, stock management, service levels, orders, and invoicing
• Ensure SOX compliance, accurate documentation, and robust KPI reporting
• Support and shape the EU distributor strategy, identifying new routes to market and expansion opportunities

Skills & Experience

• Proven experience as a Key Account Manager within Retail, FMCG, or Entertainment (or similar)
• Demonstrated success in negotiation and annual customer agreements
• Experience working with mass/value retail is a strong advantage
• Highly analytical, numerate, and comfortable working with sales and performance data
• Excellent relationship-builder with the ability to influence senior stakeholders
• Fluent English required; German is a plus.