Customer Service Executive

Customer Service Executive
Location: Hybrid 2 days from home, 3 days in-office, Following probation Salary: £26500 plus a 5% bonus OTE £27825
Plus fantastic benefits which include the following

• Hybrid working 2 days remote after probation
• 6% pension contribution
• Employee car scheme Drive a fully insured brand-new car for just £200/month (you can add family members also)
• Gym memberships & well-being hours
• 25-30 days holiday (based on service)
• Enhanced maternity, paternity & premature baby leave
• Learning & development opportunities
• Plus, many more amazing benefits

Hours: Monday to Friday, 37.5 hours per week (flexible between 8 AM 6 PM)

Dynamite Recruitment is proud to be supporting an award-winning business in their search for talented people to join their business !
We are currently recruiting for an exciting Customer Service Executive position with a leading, well-established business. This is a fantastic opportunity for someone with a background in telephone-based customer service who s looking to develop their career in a dynamic and supportive environment.

What you ll be doing:
As a Customer Service Executive, you will be :

• Assisting customers over the phone and by email with a wide range of enquiries
• Managing client accounts and building lasting relationships
• Following enquiries through from initial contact to resolution
• Handling complaints in a professional and empathetic manner
• Working with internal departments and third parties to support customer needs
• Completing a range of administrative tasks and call handling duties

What we re looking for:

• Previous telephone-based customer service or call centre experience
• Strong communication and interpersonal skills
• Ability to multitask and work under pressure
• Great attention to detail and solid admin skills
• Proficiency in Microsoft Office, especially Outlook and Excel

If you re passionate about delivering excellent service and want to work in a vibrant, people-focused team, we d love to hear from you!
For more information or a confidential chat, contact Fran Curtis at Dynamite Recruitment on (phone number removed), or simply apply now and we ll be in touch.