Job Description
IT Support Engineer
East Sussex
Permanent Hybrid
£30,000 - £35,000
VIQU is recruiting an IT Support Engineer to join a lean internal IT team supporting approximately 300 users across the UK and Europe. Reporting directly into the IT Manager, this role has clear ownership across end-user support, devices, and day-to-day IT operations. While the environment is flexible and fast-moving, the remit is defined and offers autonomy, visibility, and progression as the IT function continues to mature.
Key Responsibilities of the IT Support Engineer:
- Deliver 1st and 2nd line support to circa 300 users across UK and European sites
- Support Windows and macOS end-user environments
- Manage and support mobile devices across iPhone and Android
- Administer device management and policies using Intune
- Support endpoint security using Microsoft Defender
- Provide day-to-day support across Cisco Meraki networking
- Work with an external MSP for escalation and additional support when required
- Operate effectively in a less structured environment with changing priorities
Key Requirements of the IT Support Engineer:
- 2 3 years experience in an IT Support Engineer, 1st Line, or 2nd Line Support role
- Background supporting users in a small or mid-sized business environment
- Strong hands-on experience with Windows and macOS
- Experience with Intune, MDM, and endpoint security tooling
- Exposure to iPhone, Android, and Cisco Meraki networks
- Comfortable taking ownership and working with minimal process
- Clear communication skills and a proactive, adaptable approach
Apply today to speak with VIQU in confidence or contact Belle Hegarty at (url removed).
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IT Support Engineer
East Sussex
Permanent Hybrid
£30,000 - £35,000
