About the role In this role, you will lead our Specialty Accounts across the UK and Australia, overseeing NPD launches, campaign updates, and promotional activations. Working closely with our UK Commercial, Marketing, and Store Design teams, as well as our Global VM team, you will bring Charlotte Tilbury's creative vision to life across all touch points. You will deliver best in class brand execution, managing projects through all phases and coordinating with internal and external partners regionally. With a strong operational background and design skills, you will support NPD launches, always on activity, and permanent new distribution rollouts. As a VM Manager you will Manage the conception and implementation of the Charlotte Tilbury Specialty Strategy across the UK and Australia Own new launches and in store execution, ensuring maximum impact and contributing to year on year growth Analyse underperforming categories and define visual strategies to elevate performance Enhance the in store customer journey through compelling, innovative visual merchandising Build and nurture strong relationships with internal teams, regional managers, key retailers, and suppliers Manage multiple projects simultaneously, delivering all work on time and within budget Lead supplier relationships and oversee complex projects from scoping through to implementation and deployment Apply a strong creative eye to select, adapt, and resize assets for multiple formats and executions Produce accurate and timely artwork updates, including gondola revisions and presentation materials Oversee UK/AUS master databases, forecasts, calendars, planograms, and file libraries Maintain technical knowledge of print and production processes, ensuring solutions meet budget, sustainability, and lead time requirements Conduct regular store visits to assess execution and identify opportunities Monitor competitor activity to inform strategy and maintain category leadership Develop a deep understanding of retailer consumers and generate insights that inspire innovation within the beauty industry Manage budgets effectively to support best in class brand execution Who you will work with Reports to the Senior VM Manager About you Proficient in Adobe Creative Suite, Microsoft Office, and Excel; 3D software skills are a plus Strong collaborator who contributes ideas, while also being self motivated and confident working independently Positive, flexible, and highly organized, thriving in a fast paced environment with shifting priorities and tight deadlines Exceptional attention to detail and project management skills, able to manage multiple short and long lead projects simultaneously Experience working with vendors, with solid understanding of fabrication and production processes Ability to take projects from concept through to production in a fast moving environment Skilled at interpreting business needs and developing creative, commercially viable solutions Able to set and manage clear expectations with stakeholders, including lead times and deliverablesStrong curiosity and drive to explore new materials, technologies, and design approaches to elevate projects Creative thinker capable of generating fresh ideas and concepts aligned with the Charlotte Tilbury brand Uses innovation and creative disruption to challenge briefs and push boundaries in the market Strong presentation skills, able to communicate concepts clearly and confidently to the business Consistently produces accurate, high quality work with a strong eye for detail Confident contributing ideas that elevate the brand and enhance customer experience Able to balance creativity with operational practicality and budget objectives, ensuring exceptional design within financial parameters Proven ability to deliver multiple projects under tight deadlines Strong portfolio demonstrating outstanding creative work Passion for cosmetics, retail, and product design Deep appreciation for aesthetic quality, detail, colour, materials, and brand identity Excellent communication and interpersonal skills, able to build strong relationships across teams and levels Creative mindset paired with commercial awareness, accuracy, and executional excellence Experience managing budgets, ensuring projects are delivered efficiently, cost effectively, and in line with financial targets Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
Apr 26, 2026
Full time
About the role In this role, you will lead our Specialty Accounts across the UK and Australia, overseeing NPD launches, campaign updates, and promotional activations. Working closely with our UK Commercial, Marketing, and Store Design teams, as well as our Global VM team, you will bring Charlotte Tilbury's creative vision to life across all touch points. You will deliver best in class brand execution, managing projects through all phases and coordinating with internal and external partners regionally. With a strong operational background and design skills, you will support NPD launches, always on activity, and permanent new distribution rollouts. As a VM Manager you will Manage the conception and implementation of the Charlotte Tilbury Specialty Strategy across the UK and Australia Own new launches and in store execution, ensuring maximum impact and contributing to year on year growth Analyse underperforming categories and define visual strategies to elevate performance Enhance the in store customer journey through compelling, innovative visual merchandising Build and nurture strong relationships with internal teams, regional managers, key retailers, and suppliers Manage multiple projects simultaneously, delivering all work on time and within budget Lead supplier relationships and oversee complex projects from scoping through to implementation and deployment Apply a strong creative eye to select, adapt, and resize assets for multiple formats and executions Produce accurate and timely artwork updates, including gondola revisions and presentation materials Oversee UK/AUS master databases, forecasts, calendars, planograms, and file libraries Maintain technical knowledge of print and production processes, ensuring solutions meet budget, sustainability, and lead time requirements Conduct regular store visits to assess execution and identify opportunities Monitor competitor activity to inform strategy and maintain category leadership Develop a deep understanding of retailer consumers and generate insights that inspire innovation within the beauty industry Manage budgets effectively to support best in class brand execution Who you will work with Reports to the Senior VM Manager About you Proficient in Adobe Creative Suite, Microsoft Office, and Excel; 3D software skills are a plus Strong collaborator who contributes ideas, while also being self motivated and confident working independently Positive, flexible, and highly organized, thriving in a fast paced environment with shifting priorities and tight deadlines Exceptional attention to detail and project management skills, able to manage multiple short and long lead projects simultaneously Experience working with vendors, with solid understanding of fabrication and production processes Ability to take projects from concept through to production in a fast moving environment Skilled at interpreting business needs and developing creative, commercially viable solutions Able to set and manage clear expectations with stakeholders, including lead times and deliverablesStrong curiosity and drive to explore new materials, technologies, and design approaches to elevate projects Creative thinker capable of generating fresh ideas and concepts aligned with the Charlotte Tilbury brand Uses innovation and creative disruption to challenge briefs and push boundaries in the market Strong presentation skills, able to communicate concepts clearly and confidently to the business Consistently produces accurate, high quality work with a strong eye for detail Confident contributing ideas that elevate the brand and enhance customer experience Able to balance creativity with operational practicality and budget objectives, ensuring exceptional design within financial parameters Proven ability to deliver multiple projects under tight deadlines Strong portfolio demonstrating outstanding creative work Passion for cosmetics, retail, and product design Deep appreciation for aesthetic quality, detail, colour, materials, and brand identity Excellent communication and interpersonal skills, able to build strong relationships across teams and levels Creative mindset paired with commercial awareness, accuracy, and executional excellence Experience managing budgets, ensuring projects are delivered efficiently, cost effectively, and in line with financial targets Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
Office Manager (Part-time, Temp-to-Perm) Location: Burford (hybrid: office/home - own transport essential) Hours: Minimum 25 hours per week (typically 25-30), spread over 4-5 days, 9am-5pm Rate: £18 - £20 per hour (depending on experience) This is a newly created role that will play a pivotal part in the business and offers huge variety. You will be an important part of a small team, supporting senior management while ensuring the smooth running of the office. Key Responsibilities Providing comprehensive office administration support to the Operations Director and wider team Coordinating meeting rooms, schedules, and diary management Supporting the smooth running of the office through facilities-related tasks Assisting with editorial, production, and client coordination as required Updating social media posts, including on the company website Following leads and assisting with sales administration Sending confirmations and invoices to clients About You A professional who is polished and confident A self-starter, motivated and comfortable working independently Strong communication and interpersonal skills, always delivering a 5 service Confident using Microsoft Office and standard office systems An independent thinker who is happy to come up with creative solutions Highly organised, proactive, and able to manage multiple priorities Professional discretion and confidentiality when handling sensitive information An appreciation for the Cotswolds and rural lifestyle The Role Initially temporary, with a view to becoming permanent for the right candidate Opportunity to increase to full-time hours as the role develops A varied role combining office management, PA support, admin, sales coordination, and digital support Please email your CV and a short cover note explaining why you're a good fit, along with: Your availability / notice period Typical weekly availability (days/hours) Any relevant experience with finance/admin systems or social media
Apr 25, 2026
Seasonal
Office Manager (Part-time, Temp-to-Perm) Location: Burford (hybrid: office/home - own transport essential) Hours: Minimum 25 hours per week (typically 25-30), spread over 4-5 days, 9am-5pm Rate: £18 - £20 per hour (depending on experience) This is a newly created role that will play a pivotal part in the business and offers huge variety. You will be an important part of a small team, supporting senior management while ensuring the smooth running of the office. Key Responsibilities Providing comprehensive office administration support to the Operations Director and wider team Coordinating meeting rooms, schedules, and diary management Supporting the smooth running of the office through facilities-related tasks Assisting with editorial, production, and client coordination as required Updating social media posts, including on the company website Following leads and assisting with sales administration Sending confirmations and invoices to clients About You A professional who is polished and confident A self-starter, motivated and comfortable working independently Strong communication and interpersonal skills, always delivering a 5 service Confident using Microsoft Office and standard office systems An independent thinker who is happy to come up with creative solutions Highly organised, proactive, and able to manage multiple priorities Professional discretion and confidentiality when handling sensitive information An appreciation for the Cotswolds and rural lifestyle The Role Initially temporary, with a view to becoming permanent for the right candidate Opportunity to increase to full-time hours as the role develops A varied role combining office management, PA support, admin, sales coordination, and digital support Please email your CV and a short cover note explaining why you're a good fit, along with: Your availability / notice period Typical weekly availability (days/hours) Any relevant experience with finance/admin systems or social media
Regional Development Chef Chartwells - Education Catering Role Overview This role plays a pivotal part in supporting the Chartwells Operations Team to ensure our school catering teams fully understand their responsibilities and deliver against clear standards and expectations. You will drive a consistent, elevated and innovative food offer across all schools - from counter service to hospitality and event catering. The role ensures modular menus are implemented using The Source recipes, hospitality brochures are relevant and user-friendly, and the "Beyond the Kitchen" programme is embedded successfully across every site. You will lead the development of kitchen teams, champion new food concepts, and ensure our food offer remains fresh, inspiring, compliant, and commercially successful. Key Responsibilities Lead the delivery and presentation of food across schools, encouraging teams to showcase their offer and host tastings with clients. Engage clients in meaningful conversations around food quality, innovation, and school strategy. Create and implement new culinary ideas such as pop-ups, BBQ events, tasting events, and themed food activations. Develop innovative, School Food Standards-compliant regional dishes for inclusion on menus. Ensure modular menus are implemented correctly using approved recipes from The Source. Ensure every school has a relevant and accessible hospitality brochure. Team Development & Training Train culinary teams across all craft levels, reviewing kitchen operations and developing capability at every level. Deliver bi-annual unit manager training to support new menu launches and updates. Support and coach teams through chef challenges and provide short-term relief support where required. Ensure "Tasting Kitchen" and "Recipe Clinics" are embedded across the estate. Beyond the Kitchen Programme Support and guide schools in embedding the Beyond the Kitchen programme. Ensure activities are planned, diarised, and delivered consistently. Liaise with the Nutrition Team where required. Personally deliver selected Beyond the Kitchen activities throughout the year. Operational & Strategic Support Support mobilisation of new contracts. Oversee planning of large-scale hospitality events within schools. Review and update school strategies during each visit. Maintain a strong understanding of purchasing compliance, sourcing, and commercial performance. Key Relationships Chartwells Culinary Director Managing Director Senior Leadership Team Head of Operations Regional Managers Compass Group UK Food Service Team School Clients Kitchen Teams Catering Managers / General Managers Unit Managers About You Genuine passion for food and education catering Strong knowledge of food trends and culinary development Creative foodservice background Experience with purchasing, sourcing, modular menus and recipe systems Proven track record of developing and implementing food concepts Experience working in fast-paced, forward-thinking environments Excellent communication and influencing skills Strong coaching and leadership ability Ability to build relationships across diverse stakeholder groups Strong project management skills Knowledge of varied food production methods Passion-led approach to school visits, always showcasing the very best food We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com/2402/L/SU Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Apr 25, 2026
Full time
Regional Development Chef Chartwells - Education Catering Role Overview This role plays a pivotal part in supporting the Chartwells Operations Team to ensure our school catering teams fully understand their responsibilities and deliver against clear standards and expectations. You will drive a consistent, elevated and innovative food offer across all schools - from counter service to hospitality and event catering. The role ensures modular menus are implemented using The Source recipes, hospitality brochures are relevant and user-friendly, and the "Beyond the Kitchen" programme is embedded successfully across every site. You will lead the development of kitchen teams, champion new food concepts, and ensure our food offer remains fresh, inspiring, compliant, and commercially successful. Key Responsibilities Lead the delivery and presentation of food across schools, encouraging teams to showcase their offer and host tastings with clients. Engage clients in meaningful conversations around food quality, innovation, and school strategy. Create and implement new culinary ideas such as pop-ups, BBQ events, tasting events, and themed food activations. Develop innovative, School Food Standards-compliant regional dishes for inclusion on menus. Ensure modular menus are implemented correctly using approved recipes from The Source. Ensure every school has a relevant and accessible hospitality brochure. Team Development & Training Train culinary teams across all craft levels, reviewing kitchen operations and developing capability at every level. Deliver bi-annual unit manager training to support new menu launches and updates. Support and coach teams through chef challenges and provide short-term relief support where required. Ensure "Tasting Kitchen" and "Recipe Clinics" are embedded across the estate. Beyond the Kitchen Programme Support and guide schools in embedding the Beyond the Kitchen programme. Ensure activities are planned, diarised, and delivered consistently. Liaise with the Nutrition Team where required. Personally deliver selected Beyond the Kitchen activities throughout the year. Operational & Strategic Support Support mobilisation of new contracts. Oversee planning of large-scale hospitality events within schools. Review and update school strategies during each visit. Maintain a strong understanding of purchasing compliance, sourcing, and commercial performance. Key Relationships Chartwells Culinary Director Managing Director Senior Leadership Team Head of Operations Regional Managers Compass Group UK Food Service Team School Clients Kitchen Teams Catering Managers / General Managers Unit Managers About You Genuine passion for food and education catering Strong knowledge of food trends and culinary development Creative foodservice background Experience with purchasing, sourcing, modular menus and recipe systems Proven track record of developing and implementing food concepts Experience working in fast-paced, forward-thinking environments Excellent communication and influencing skills Strong coaching and leadership ability Ability to build relationships across diverse stakeholder groups Strong project management skills Knowledge of varied food production methods Passion-led approach to school visits, always showcasing the very best food We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com/2402/L/SU Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Head of Lighting & Sound When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Head of Lighting & Sound - Sunderland Empire Theatre Reports to: Technical & Buildings Manager Reports: Deputy Chief LX, Senior Technician (s); Casual stage & LX crew Annualised hours contract - 40 hours per week plus 180 premium hours per annum. Join our Technical Department in a key leadership role supporting the Technical Manager while leading, managing, and developing the Lighting and Sound teams. You'll play a central part in welcoming and coordinating visiting companies, overseeing their technical and staffing requirements, delivering productions and events to the highest standards of safety and compliance, and ensuring our venue's equipment and infrastructure are maintained to an exceptional level. This full time, permanent position offers the opportunity to contribute to a dynamic, collaborative technical team at the heart of our venue's operations. Key Responsibilities Lead on the safe and efficient fit ups, load outs, and show operations in line with legislation and visiting company requirements. Enforce safe working practices, ensuring trained and competent staff appropriate to the operational requirements. Supporting the Technical Manager ensure that all activities, infrastructure and equipment meet regulations and ATG Policies Procedures and guidance. Manage the safe operation, maintenance, testing and repair of all venue electrical and technical infrastructure and equipment. Service, maintain, and install electrical equipment in accordance with current IEE regulations. Monitor and coordinate external contractors, ensuring all work meets required standards and Health & Safety obligations. Work with the city council and partner agencies to ensure compliance for visiting productions. Operational Requirements Schedule and resource technical staff through effective long term planning, costing, and compliance with working time and union agreements. Work closely with visiting companies to meet technical needs economically and within contractual terms. Communicate seat removals or layout changes to Box Office, Marketing, and Front of House. Ensure all expenditure aligns with agreed budgets and ATG finance policies. Technical Lead all Lighting and Sound activity, ensuring productions and events are delivered to the highest standard. Work with the Technical Manager and Head of Stage to ensure all production requirements are met efficiently. Plan ahead and schedule technical staff effectively, producing and approving rosters in good time. Provide excellent customer care to producers, touring companies, and production teams in partnership with Technical and Stage Door teams. Act as a primary contact for visiting companies, responding promptly and professionally. Assist with get ins/get outs and operate as duty technician or console operator when required. Train and develop technical staff to meet business needs. Maintain accurate records of equipment maintenance, inspections, and insurance checks. Attend technical meetings and communicate company processes, updates, and goals. Safety Support the implementation and monitoring of Health & Safety procedures in line with legislation for staff and visiting companies. Ensure backstage and technical operations comply with legislation and ATG policies, with all documentation completed to a high standard. Carry out and regularly review Risk Assessments and Method Statements. Action safety points raised through audits or meetings within agreed timescales. Maintenance Work with the Technical Manager and Head of Stage to ensure backstage and auditorium areas are presented to the highest standards and remain safe. Develop, plan, and participate in maintenance, inspections, and testing of all technical infrastructure and equipment. Staff Development, Training & Communication Support the development of a skilled, cohesive, and motivated team through strong communication, training, and development. Ensure all ATG HR policies and procedures are implemented. Assist in recruiting, training, and managing staff to achieve departmental and business objectives. Participate in company, venue, and departmental meetings to ensure clear and consistent communication. Other Duties Work at other ATG venues when required. Undertake any reasonable duties and training as needed. Your skills, qualities, and experience. We welcome transferable skills from other industries. If you can demonstrate many of the essential skills, qualities and experience we encourage you to apply. We are able to provide training where necessary. Essential Proven experience working on medium to large-scale touring productions, either from a receiving house or touring company perspective. Demonstrable experience in both leading and contributing effectively within a collaborative team environment. Proficient in the setup, operation, and live mixing of lighting for theatrical productions and live events. Extensive experience in programming and operating lighting using ETC Eos-family consoles, with a high level of proficiency expected. Familiarity with the Apex 10 desk is desirable, with the ability to deliver complex lighting states accurately and efficiently under production conditions. A versatile and experienced multi-skilled theatre technician, confident across a broad range of technical disciplines. Practical experience and competence in the use of counterweight (single purchase) flying systems. Excellent written and verbal communication skills, with a demonstrated ability to motivate colleagues and a strong commitment to both personal and team development. A proactive, solution-focused approach to problem solving, with the ability to remain calm and effective under pressure. Sound working knowledge of current health and safety legislation, including the Construction (Design and Management) Regulations 2015 (CDM), the Work at Height Regulations 2005 (WAHR), the Lifting. Operations and Lifting Equipment Regulations 1998 (LOLER), and the Provision and Use of Wok Equipment Regulations 1998 (PUWER), with the ability to apply these principles effectively within a practical theatre environment. Willingness and ability to work flexible hours, including evenings, weekends, and bank holidays, as required by the production schedule. A genuine enthusiasm for live performance and a commitment to delivering high-quality technical support to artists, creatives, and audiences alike. Desirable Formal training in Manual Handling and Working at Height, with the ability to apply safe working practices in line with current legislation. Current First Aid at Work certification. Portable Appliance Testing (PAT) qualification, with the ability to conduct and document inspections in accordance with safety standards. IOSH Managing Safely certificate or equivalent, demonstrating a proactive approach to maintaining a safe and legally compliant working environment. Qualification or proven competency in the safe use and handling of stage pyrotechnics. A working knowledge of the Health and Safety at Work etc. Act 1974 (HSAW), with the ability to support its practical application in a technical theatre setting. Understanding of domestic electrical installation principles, with working knowledge of relevant regulations and best practices. Certificates in BS 7909:2011 Code of Practice for Temporary Electrical Systems for Entertainment and related purposes and its implementation in live performance environments and BS 7671:2018 (IET Wiring Regulations), particularly in relation to theatre installations and temporary power systems. General understanding of building maintenance requirements and the ability to identify and report issues appropriately. Working knowledge of the BECTU/UK Theatre collective agreement, with an understanding of relevant working practices and conditions. Experience in relighting touring or transferred productions, with sensitivity to both the artistic intent and practical constraints of the receiving venue. About Us - Our values ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees . click apply for full job details
Apr 25, 2026
Full time
Head of Lighting & Sound When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Head of Lighting & Sound - Sunderland Empire Theatre Reports to: Technical & Buildings Manager Reports: Deputy Chief LX, Senior Technician (s); Casual stage & LX crew Annualised hours contract - 40 hours per week plus 180 premium hours per annum. Join our Technical Department in a key leadership role supporting the Technical Manager while leading, managing, and developing the Lighting and Sound teams. You'll play a central part in welcoming and coordinating visiting companies, overseeing their technical and staffing requirements, delivering productions and events to the highest standards of safety and compliance, and ensuring our venue's equipment and infrastructure are maintained to an exceptional level. This full time, permanent position offers the opportunity to contribute to a dynamic, collaborative technical team at the heart of our venue's operations. Key Responsibilities Lead on the safe and efficient fit ups, load outs, and show operations in line with legislation and visiting company requirements. Enforce safe working practices, ensuring trained and competent staff appropriate to the operational requirements. Supporting the Technical Manager ensure that all activities, infrastructure and equipment meet regulations and ATG Policies Procedures and guidance. Manage the safe operation, maintenance, testing and repair of all venue electrical and technical infrastructure and equipment. Service, maintain, and install electrical equipment in accordance with current IEE regulations. Monitor and coordinate external contractors, ensuring all work meets required standards and Health & Safety obligations. Work with the city council and partner agencies to ensure compliance for visiting productions. Operational Requirements Schedule and resource technical staff through effective long term planning, costing, and compliance with working time and union agreements. Work closely with visiting companies to meet technical needs economically and within contractual terms. Communicate seat removals or layout changes to Box Office, Marketing, and Front of House. Ensure all expenditure aligns with agreed budgets and ATG finance policies. Technical Lead all Lighting and Sound activity, ensuring productions and events are delivered to the highest standard. Work with the Technical Manager and Head of Stage to ensure all production requirements are met efficiently. Plan ahead and schedule technical staff effectively, producing and approving rosters in good time. Provide excellent customer care to producers, touring companies, and production teams in partnership with Technical and Stage Door teams. Act as a primary contact for visiting companies, responding promptly and professionally. Assist with get ins/get outs and operate as duty technician or console operator when required. Train and develop technical staff to meet business needs. Maintain accurate records of equipment maintenance, inspections, and insurance checks. Attend technical meetings and communicate company processes, updates, and goals. Safety Support the implementation and monitoring of Health & Safety procedures in line with legislation for staff and visiting companies. Ensure backstage and technical operations comply with legislation and ATG policies, with all documentation completed to a high standard. Carry out and regularly review Risk Assessments and Method Statements. Action safety points raised through audits or meetings within agreed timescales. Maintenance Work with the Technical Manager and Head of Stage to ensure backstage and auditorium areas are presented to the highest standards and remain safe. Develop, plan, and participate in maintenance, inspections, and testing of all technical infrastructure and equipment. Staff Development, Training & Communication Support the development of a skilled, cohesive, and motivated team through strong communication, training, and development. Ensure all ATG HR policies and procedures are implemented. Assist in recruiting, training, and managing staff to achieve departmental and business objectives. Participate in company, venue, and departmental meetings to ensure clear and consistent communication. Other Duties Work at other ATG venues when required. Undertake any reasonable duties and training as needed. Your skills, qualities, and experience. We welcome transferable skills from other industries. If you can demonstrate many of the essential skills, qualities and experience we encourage you to apply. We are able to provide training where necessary. Essential Proven experience working on medium to large-scale touring productions, either from a receiving house or touring company perspective. Demonstrable experience in both leading and contributing effectively within a collaborative team environment. Proficient in the setup, operation, and live mixing of lighting for theatrical productions and live events. Extensive experience in programming and operating lighting using ETC Eos-family consoles, with a high level of proficiency expected. Familiarity with the Apex 10 desk is desirable, with the ability to deliver complex lighting states accurately and efficiently under production conditions. A versatile and experienced multi-skilled theatre technician, confident across a broad range of technical disciplines. Practical experience and competence in the use of counterweight (single purchase) flying systems. Excellent written and verbal communication skills, with a demonstrated ability to motivate colleagues and a strong commitment to both personal and team development. A proactive, solution-focused approach to problem solving, with the ability to remain calm and effective under pressure. Sound working knowledge of current health and safety legislation, including the Construction (Design and Management) Regulations 2015 (CDM), the Work at Height Regulations 2005 (WAHR), the Lifting. Operations and Lifting Equipment Regulations 1998 (LOLER), and the Provision and Use of Wok Equipment Regulations 1998 (PUWER), with the ability to apply these principles effectively within a practical theatre environment. Willingness and ability to work flexible hours, including evenings, weekends, and bank holidays, as required by the production schedule. A genuine enthusiasm for live performance and a commitment to delivering high-quality technical support to artists, creatives, and audiences alike. Desirable Formal training in Manual Handling and Working at Height, with the ability to apply safe working practices in line with current legislation. Current First Aid at Work certification. Portable Appliance Testing (PAT) qualification, with the ability to conduct and document inspections in accordance with safety standards. IOSH Managing Safely certificate or equivalent, demonstrating a proactive approach to maintaining a safe and legally compliant working environment. Qualification or proven competency in the safe use and handling of stage pyrotechnics. A working knowledge of the Health and Safety at Work etc. Act 1974 (HSAW), with the ability to support its practical application in a technical theatre setting. Understanding of domestic electrical installation principles, with working knowledge of relevant regulations and best practices. Certificates in BS 7909:2011 Code of Practice for Temporary Electrical Systems for Entertainment and related purposes and its implementation in live performance environments and BS 7671:2018 (IET Wiring Regulations), particularly in relation to theatre installations and temporary power systems. General understanding of building maintenance requirements and the ability to identify and report issues appropriately. Working knowledge of the BECTU/UK Theatre collective agreement, with an understanding of relevant working practices and conditions. Experience in relighting touring or transferred productions, with sensitivity to both the artistic intent and practical constraints of the receiving venue. About Us - Our values ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees . click apply for full job details
Get Staffed Online Recruitment Limited
Redditch, Worcestershire
Senior Marketing and Communications Officer Redditch Hybrid Full-Time (Permanent) £35,000 £37,500 per annum (dependent on experience) Location: Hybrid (minimum one day per week in our client s office in Redditch, Worcestershire); Some additional travel across UK required occasionally. Employment Type: Full-Time (35 hours per week); Job shares, and compressed hours will be considered; Occasional evening and weekend work required (approx. four times per year). About the Employer Our client is the charity that transforms the lives of nursing and midwifery professionals facing crisis and tough times. The need for our client has never been greater, and the charity is at its most critical point in its 108-year history as the demand for support is at an all-time high. Their new 3-year strategy will see the charity evolve beyond grant making and emotional support to a bold yet apolitical advocate which amplifies the voices and lived experiences of nursing and midwifery professionals. The Role Our client is looking for a creative, proactive and data-driven individual to join them as a Senior Marketing and Communications Officer (known internally as Senior Marketing, Comms and Digital Content Officer). This role will lead the creation of engaging digital content, including high-quality video, while supporting the delivery of effective digital marketing campaigns that raise awareness of their work and strengthen engagement with nursing and midwifery professionals, supporters and partners. Working closely with the Marketing and Communications Manager and wider team, the successful candidate will help deliver integrated digital campaigns, optimise email marketing journeys and use analytics to continually improve performance across their digital channels. The role combines hands-on content production with a performance-focused approach to digital marketing, ensuring activity is insight-led and delivers measurable impact. The Ideal Candidate Our client is looking for someone who: Has strong videography and video editing skills and experience creating digital-first content. Has experience delivering digital marketing campaigns and improving performance through data and insight. Is confident analysing digital analytics and translating data into practical recommendations. Has experience managing and optimising email marketing journeys and audience segmentation. Has strong copywriting and storytelling skills for digital platforms. Has excellent communication and collaboration skills. Is highly organised with the ability to manage multiple projects and deadlines. Has experience of optimising a CRM database to effectively capture and manage data. Has strong attention to detail and maintains high editorial and brand standards. Has an understanding or empathy for the pressures facing nursing and midwifery professionals. Their ideal candidate will also: Have experience capturing content at events and working with ambassadors or beneficiaries (desirable). Have experience working within the charity or healthcare sector (desirable). Benefits: A flexible, supportive working culture. 30 days of annual leave (including bank holidays). Up to an 8% employer pension contribution. Access to an employer assistance program. Enhanced sick pay (after probation). Enhanced family leave policies. Application Process: Please click on the 'Apply' button to download the full job pack and upload your CV and a Cover Letter by 10:30am on Thursday, 14th May. Screening interviews will take place during w/c 18th May, and final stage interviews will take place on 27th and 28th May.
Apr 25, 2026
Full time
Senior Marketing and Communications Officer Redditch Hybrid Full-Time (Permanent) £35,000 £37,500 per annum (dependent on experience) Location: Hybrid (minimum one day per week in our client s office in Redditch, Worcestershire); Some additional travel across UK required occasionally. Employment Type: Full-Time (35 hours per week); Job shares, and compressed hours will be considered; Occasional evening and weekend work required (approx. four times per year). About the Employer Our client is the charity that transforms the lives of nursing and midwifery professionals facing crisis and tough times. The need for our client has never been greater, and the charity is at its most critical point in its 108-year history as the demand for support is at an all-time high. Their new 3-year strategy will see the charity evolve beyond grant making and emotional support to a bold yet apolitical advocate which amplifies the voices and lived experiences of nursing and midwifery professionals. The Role Our client is looking for a creative, proactive and data-driven individual to join them as a Senior Marketing and Communications Officer (known internally as Senior Marketing, Comms and Digital Content Officer). This role will lead the creation of engaging digital content, including high-quality video, while supporting the delivery of effective digital marketing campaigns that raise awareness of their work and strengthen engagement with nursing and midwifery professionals, supporters and partners. Working closely with the Marketing and Communications Manager and wider team, the successful candidate will help deliver integrated digital campaigns, optimise email marketing journeys and use analytics to continually improve performance across their digital channels. The role combines hands-on content production with a performance-focused approach to digital marketing, ensuring activity is insight-led and delivers measurable impact. The Ideal Candidate Our client is looking for someone who: Has strong videography and video editing skills and experience creating digital-first content. Has experience delivering digital marketing campaigns and improving performance through data and insight. Is confident analysing digital analytics and translating data into practical recommendations. Has experience managing and optimising email marketing journeys and audience segmentation. Has strong copywriting and storytelling skills for digital platforms. Has excellent communication and collaboration skills. Is highly organised with the ability to manage multiple projects and deadlines. Has experience of optimising a CRM database to effectively capture and manage data. Has strong attention to detail and maintains high editorial and brand standards. Has an understanding or empathy for the pressures facing nursing and midwifery professionals. Their ideal candidate will also: Have experience capturing content at events and working with ambassadors or beneficiaries (desirable). Have experience working within the charity or healthcare sector (desirable). Benefits: A flexible, supportive working culture. 30 days of annual leave (including bank holidays). Up to an 8% employer pension contribution. Access to an employer assistance program. Enhanced sick pay (after probation). Enhanced family leave policies. Application Process: Please click on the 'Apply' button to download the full job pack and upload your CV and a Cover Letter by 10:30am on Thursday, 14th May. Screening interviews will take place during w/c 18th May, and final stage interviews will take place on 27th and 28th May.
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. Earlier this year we launched Guardian Studios, our new creative hub for video-first, personality-led journalism. Guardian Studios has been created as part of Project Berger, a multi-year transformation programme to becoming more visual, digital and experimental, We are now hiring an editorial administrator (12 month FTC or internal staff secondment) to provide support to the Head of Guardian Studios, the Guardian Studios team and the wider Project Berger team. This role is operationally invaluable to the creative team as it builds a brand-new slate of shows from the ground up. About the role Booking studios internally and externally for team shoot days Assisting the production manager in kit hire and filming logistics Liaising with external suppliers for equipment and studio bookings Be first point of contact for freelance and casual crew Assist the Head of Guardian Studios with administrative tasks including diary management Support preparation of status reports, slides and documentation for key meetings Manage team meetings including scheduling and diary management, agendas, room bookings, recording and circulating minutes and actions for the wider Berger team Arrange and process casual workers' bookings and new starter forms Process all freelance crew and external talent expense payments Organise travel for crew, talent and team About you Enjoy multi-tasking and prioritising in an ever-changing environment Highly organised and able to organise others, with the ability to anticipate and plan ahead Able to interact confidently with people of all levels of seniority Calm under pressure with strong attention to detail Collaborative, open and inclusive in approach Proactive and conscientious approach, especially with routine tasks Experience with Google Workspace (or similar) for using spreadsheets Enthusiastic self starter with ability to use own initiative and no task is too small Plans ahead, anticipates and reacts to change, remains flexible and adaptive in the face of change Ideally, you'll have a demonstrable ability to bring a diverse perspective to this role. We actively encourage applications from groups traditionally underrepresented in the UK media. We currently operate a hybrid environment working at least 3 days a week from our offices in Kings Cross. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Tuesday 28th April 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Benefits at the Guardian You'll have six weeks of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.
Apr 25, 2026
Full time
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. Earlier this year we launched Guardian Studios, our new creative hub for video-first, personality-led journalism. Guardian Studios has been created as part of Project Berger, a multi-year transformation programme to becoming more visual, digital and experimental, We are now hiring an editorial administrator (12 month FTC or internal staff secondment) to provide support to the Head of Guardian Studios, the Guardian Studios team and the wider Project Berger team. This role is operationally invaluable to the creative team as it builds a brand-new slate of shows from the ground up. About the role Booking studios internally and externally for team shoot days Assisting the production manager in kit hire and filming logistics Liaising with external suppliers for equipment and studio bookings Be first point of contact for freelance and casual crew Assist the Head of Guardian Studios with administrative tasks including diary management Support preparation of status reports, slides and documentation for key meetings Manage team meetings including scheduling and diary management, agendas, room bookings, recording and circulating minutes and actions for the wider Berger team Arrange and process casual workers' bookings and new starter forms Process all freelance crew and external talent expense payments Organise travel for crew, talent and team About you Enjoy multi-tasking and prioritising in an ever-changing environment Highly organised and able to organise others, with the ability to anticipate and plan ahead Able to interact confidently with people of all levels of seniority Calm under pressure with strong attention to detail Collaborative, open and inclusive in approach Proactive and conscientious approach, especially with routine tasks Experience with Google Workspace (or similar) for using spreadsheets Enthusiastic self starter with ability to use own initiative and no task is too small Plans ahead, anticipates and reacts to change, remains flexible and adaptive in the face of change Ideally, you'll have a demonstrable ability to bring a diverse perspective to this role. We actively encourage applications from groups traditionally underrepresented in the UK media. We currently operate a hybrid environment working at least 3 days a week from our offices in Kings Cross. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Tuesday 28th April 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Benefits at the Guardian You'll have six weeks of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.
Portfolio Manager - Insurance Events £60,000-£70,000 Base + Profit Share Fully Remote Do you have a solid track record of growing B2B financial services events? Are you a great leader of people? We're looking for a Head of Insurance Events to take a strong existing portfolio of conferences and scale its impact, quality, and commercial performance. This is a hands-on leadership role combining strategic vision, content excellence, and team development. You'll lead from the front-spotting emerging industry trends, refreshing and strengthening existing event propositions, securing senior-level speakers, and ensuring our conferences remain relevant, engaging, and must-attend fixtures in the insurance calendar. With a strong focus on product development, you'll nurture and mature the existing portfolio-enhancing formats, optimising performance, and driving sustained revenue growth. You'll also bring creative thinking to identify new revenue streams within established event frameworks, ensuring each product continues to evolve and deliver commercial impact. You'll lead a small, ambitious team of producers, developing capability and setting clear expectations around quality and delivery. Profile Required: Portfolio Manager - Insurance Events 6+ years' experience in conference production, with a strong track record of delivering high-quality events Minimum 2 years' experience managing and developing Conference Producers Experience within insurance, banking, or wider financial services sectors Exceptional research, agenda development, and speaker acquisition skills Confident communicator with the ability to engage and influence senior-level stakeholders on strategy, budgets, business plans, and feasibility assessments Highly organised, with excellent project management skills and the ability to manage multiple priorities effectively Strong commercial acumen, with experience driving sponsorship and delegate revenue growth Exposure to awards programmes a plus, as many conferences in the portfolio are co-located events Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media sales, digital media sales, print sales, exhibition sales, event sales, conference sales, outdoor sales, radio sales, marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Apr 24, 2026
Full time
Portfolio Manager - Insurance Events £60,000-£70,000 Base + Profit Share Fully Remote Do you have a solid track record of growing B2B financial services events? Are you a great leader of people? We're looking for a Head of Insurance Events to take a strong existing portfolio of conferences and scale its impact, quality, and commercial performance. This is a hands-on leadership role combining strategic vision, content excellence, and team development. You'll lead from the front-spotting emerging industry trends, refreshing and strengthening existing event propositions, securing senior-level speakers, and ensuring our conferences remain relevant, engaging, and must-attend fixtures in the insurance calendar. With a strong focus on product development, you'll nurture and mature the existing portfolio-enhancing formats, optimising performance, and driving sustained revenue growth. You'll also bring creative thinking to identify new revenue streams within established event frameworks, ensuring each product continues to evolve and deliver commercial impact. You'll lead a small, ambitious team of producers, developing capability and setting clear expectations around quality and delivery. Profile Required: Portfolio Manager - Insurance Events 6+ years' experience in conference production, with a strong track record of delivering high-quality events Minimum 2 years' experience managing and developing Conference Producers Experience within insurance, banking, or wider financial services sectors Exceptional research, agenda development, and speaker acquisition skills Confident communicator with the ability to engage and influence senior-level stakeholders on strategy, budgets, business plans, and feasibility assessments Highly organised, with excellent project management skills and the ability to manage multiple priorities effectively Strong commercial acumen, with experience driving sponsorship and delegate revenue growth Exposure to awards programmes a plus, as many conferences in the portfolio are co-located events Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media sales, digital media sales, print sales, exhibition sales, event sales, conference sales, outdoor sales, radio sales, marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
About the role We are looking for a Group Design & Brand Manager. This is a senior, strategic leadership role. If you are an ambitious creative perhaps currently operating in a fast-paced agency environment who is ready to transition in-house and act as the absolute commercial guardian of a premium corporate identity, we want you to lead our visual evolution. The Challenge & The Opportunity: Reporting directly to the Head of Marketing, you will own the overarching visual identity across our entire group: Kingsley Healthcare (40+ residential homes), Kingsley Homecare, and Kingsley Philanthropy. Total Brand Ownership: You won't wait for instructions. You will proactively audit our output, architect a top-tier corporate document strategy, and elevate our brand identity to the next level. Premium Visual Storytelling: You will act as the creative powerhouse for our wider marketing team. You will produce, shoot, and edit high-end promotional video, design high-converting advertising campaigns, and supply our Social Media team with highly optimised assets. (Note: You create the magic; our social team handles the publishing and analytics). Commercial Print & Production: You will take total ownership of our physical marketing collateral. You will ruthlessly negotiate with external print suppliers and media buyers to drive maximum ROI and efficiency across the group. Global Leadership: You will manage, mentor, and optimise the workflow of our fully offshore design production team (comprising a Senior Graphic Designer and a Graphic Designer based entirely in our Sri Lankan operational hub). One of your first strategic tasks will be helping to recruit and onboard a new designer to complete your offshore engine! Reports to: Head of Marketing Key duties and responsibilities Who You Are: The In-House Transitioner: You have the rigorous multi-account discipline of an agency professional, but you are ready to dedicate your talents to a single, rapidly growing, purpose-driven business. A Remote Leader: You possess the communication skills and workflow mastery required to lead a transnational, offshore execution team. You know how to write an airtight design brief. The Complete Creative: You have expert-level mastery of Adobe Creative Suite (InDesign, Illustrator, Photoshop) alongside extensive video editing and motion graphics capability (Premiere Pro, After Effects). A Commercial Leader: You understand that beautiful design is useless if it doesn't drive commercial goals (occupancy, recruitment, brand equity) or save the business money (supplier negotiation). An Empathetic Communicator: You possess the emotional intelligence to visually market highly sensitive adult social care and dementia services with profound dignity and regulatory (CQC) compliance. What will you gain? The Kingsley Package: £36,500.00 Base Salary 10% Performance-Related Pay (PRP) Bonus tied directly to your commercial and delivery results. Hybrid Working: 3 days working remotely with total autonomy; 2 days a week collaborating in our vibrant Lowestoft Head Office. We are a proud Real Living Wage employer, hold a sector-leading 4.7/5 rating on Glassdoor, and were officially ranked Number 1 in the UK for work wellbeing in Indeed's Better Work Awards. Supplementary information How to Apply (Strict Requirement): We are hiring a visual leader , which means we need to see your work. To apply, you must submit your CV alongside a Link to your Digital Portfolio. We need to see your corporate branding work, your video/multimedia capabilities, and high-end print collateral. (Applications without a portfolio link will be automatically rejected).
Apr 24, 2026
Full time
About the role We are looking for a Group Design & Brand Manager. This is a senior, strategic leadership role. If you are an ambitious creative perhaps currently operating in a fast-paced agency environment who is ready to transition in-house and act as the absolute commercial guardian of a premium corporate identity, we want you to lead our visual evolution. The Challenge & The Opportunity: Reporting directly to the Head of Marketing, you will own the overarching visual identity across our entire group: Kingsley Healthcare (40+ residential homes), Kingsley Homecare, and Kingsley Philanthropy. Total Brand Ownership: You won't wait for instructions. You will proactively audit our output, architect a top-tier corporate document strategy, and elevate our brand identity to the next level. Premium Visual Storytelling: You will act as the creative powerhouse for our wider marketing team. You will produce, shoot, and edit high-end promotional video, design high-converting advertising campaigns, and supply our Social Media team with highly optimised assets. (Note: You create the magic; our social team handles the publishing and analytics). Commercial Print & Production: You will take total ownership of our physical marketing collateral. You will ruthlessly negotiate with external print suppliers and media buyers to drive maximum ROI and efficiency across the group. Global Leadership: You will manage, mentor, and optimise the workflow of our fully offshore design production team (comprising a Senior Graphic Designer and a Graphic Designer based entirely in our Sri Lankan operational hub). One of your first strategic tasks will be helping to recruit and onboard a new designer to complete your offshore engine! Reports to: Head of Marketing Key duties and responsibilities Who You Are: The In-House Transitioner: You have the rigorous multi-account discipline of an agency professional, but you are ready to dedicate your talents to a single, rapidly growing, purpose-driven business. A Remote Leader: You possess the communication skills and workflow mastery required to lead a transnational, offshore execution team. You know how to write an airtight design brief. The Complete Creative: You have expert-level mastery of Adobe Creative Suite (InDesign, Illustrator, Photoshop) alongside extensive video editing and motion graphics capability (Premiere Pro, After Effects). A Commercial Leader: You understand that beautiful design is useless if it doesn't drive commercial goals (occupancy, recruitment, brand equity) or save the business money (supplier negotiation). An Empathetic Communicator: You possess the emotional intelligence to visually market highly sensitive adult social care and dementia services with profound dignity and regulatory (CQC) compliance. What will you gain? The Kingsley Package: £36,500.00 Base Salary 10% Performance-Related Pay (PRP) Bonus tied directly to your commercial and delivery results. Hybrid Working: 3 days working remotely with total autonomy; 2 days a week collaborating in our vibrant Lowestoft Head Office. We are a proud Real Living Wage employer, hold a sector-leading 4.7/5 rating on Glassdoor, and were officially ranked Number 1 in the UK for work wellbeing in Indeed's Better Work Awards. Supplementary information How to Apply (Strict Requirement): We are hiring a visual leader , which means we need to see your work. To apply, you must submit your CV alongside a Link to your Digital Portfolio. We need to see your corporate branding work, your video/multimedia capabilities, and high-end print collateral. (Applications without a portfolio link will be automatically rejected).
We re looking for a dynamic, entrepreneurial self-starter to lead and grow commercial income at West Horsley Place. This is an exciting opportunity for a creative thinker with strong sales experience who can spot new opportunities, develop fresh ideas and turn them into successful, income-generating activity from concept through to delivery. Job Description: Commercial Income Lead Location : West Horsley Place (hybrid working considered) Reporting to: Deputy Director Hours: 0.8 Part Time Contract : Fixed-term contract (12 months) with the option to extend. We are open to a range of contract models, including freelance arrangements, annualised hours, job share or alternative part-time structures. Applicants with experience delivering events at a senior level are encouraged to propose a working arrangement that supports effective sales performance and event delivery. Working pattern : Working hours will be agreed to meet business needs, with regular evening and weekend work required to deliver events Salary : £35,000 for 0.8 Part Time (£43,750 FTE) Role purpose The Commercial Income Lead is a senior, entrepreneurial role responsible for shaping, growing and diversifying West Horsley Place s commercial income. This is a highly proactive position for a self-starter who thrives on identifying opportunity, creating new sales channels and turning ideas into deliverable, income-generating activity. The postholder will develop and lead commercial strategy while remaining closely involved in hands-on sales, client management and on-site delivery. The role oversees a broad portfolio including corporate venue hire, filming and photography, third-party commercial activity and estate partnerships. It also provides strategic oversight of weddings and private events, line-managing the Weddings & Private Events Coordinator who leads day-to-day sales and delivery in that area. Key responsibilities Commercial leadership & strategy Develop and lead a clear commercial income strategy, aligned with the Trust s charitable purpose and long-term sustainability. Identify, test and launch new sales channels, commercial products and partnerships, taking ideas from concept to implementation. Drive income growth by improving yield, diversifying offer and unlocking under-utilised assets across the house and estate. Monitor market trends and competitor activity, using insight to evolve pricing, positioning and proposition. Sales & business development Personally lead sales activity for corporate hire, filming/location hire and other non-wedding commercial use. Build and maintain strong relationships with clients, agents, production companies and partners to generate repeat business and referrals. Represent West Horsley Place confidently in commercial negotiations and external relationships. Planning & delivery Act as commercial lead for the planning and on-site delivery of non-wedding hires and events. Ensure high standards of delivery, client experience, risk management and operational coordination. Work closely with colleagues, contractors and tenants to ensure smooth delivery with minimal impact on public activity. Review performance and delivery post-event, embedding learning and continuous improvement. Filming, traders & partnerships Serve as principal contact for filming and location hire, including management of the relationship with the location agency. Oversee relationships with regular and seasonal traders and third-party hirers. Identify, negotiate and secure commercial partnerships and estate-based opportunities that align with the Trust s values and character. Weddings & private events strategic oversight Provide strategic oversight of weddings and private events to ensure alignment with wider commercial objectives. Line-manage the Weddings & Private Events Coordinator, setting priorities, supporting development and monitoring performance. Enable cross-support between weddings and other events where appropriate, while protecting the coordinator s primary focus on wedding sales and delivery. Organisational contribution Contribute to Trust-wide planning, commercial thinking and income development. Support Trust-led events and fundraising activity as required. Champion continuous improvement, new ways of working and a confident commercial culture. Undertake other reasonable duties as required. Person Specification Attributes Warm, welcoming and highly professional manner. Confident, proactive and commercially minded. Highly organised, detail-oriented and solutions-focused. Excellent relationship-builder with the ability to work positively with colleagues, volunteers, trustees, tenants, contractors and external clients. Calm under pressure, flexible and adaptable in a busy events environment. Skills and experience Essential Proven experience in commercial sales, business development or income generation (typically 3+ years). Experience of venue hire, events, hospitality or visitor-attraction environments. Strong commercial judgement, with a track record of meeting income targets. Confident people manager with line management experience. Excellent relationship-building, negotiation and client-handling skills. Highly organised, adaptable and calm under pressure. Willingness to work evenings and weekends as required. Desirable Experience working in a charity or small organisation with mixed commercial objectives. Knowledge of estate-based commercial models (tenancies, concessions, licences).
Apr 24, 2026
Full time
We re looking for a dynamic, entrepreneurial self-starter to lead and grow commercial income at West Horsley Place. This is an exciting opportunity for a creative thinker with strong sales experience who can spot new opportunities, develop fresh ideas and turn them into successful, income-generating activity from concept through to delivery. Job Description: Commercial Income Lead Location : West Horsley Place (hybrid working considered) Reporting to: Deputy Director Hours: 0.8 Part Time Contract : Fixed-term contract (12 months) with the option to extend. We are open to a range of contract models, including freelance arrangements, annualised hours, job share or alternative part-time structures. Applicants with experience delivering events at a senior level are encouraged to propose a working arrangement that supports effective sales performance and event delivery. Working pattern : Working hours will be agreed to meet business needs, with regular evening and weekend work required to deliver events Salary : £35,000 for 0.8 Part Time (£43,750 FTE) Role purpose The Commercial Income Lead is a senior, entrepreneurial role responsible for shaping, growing and diversifying West Horsley Place s commercial income. This is a highly proactive position for a self-starter who thrives on identifying opportunity, creating new sales channels and turning ideas into deliverable, income-generating activity. The postholder will develop and lead commercial strategy while remaining closely involved in hands-on sales, client management and on-site delivery. The role oversees a broad portfolio including corporate venue hire, filming and photography, third-party commercial activity and estate partnerships. It also provides strategic oversight of weddings and private events, line-managing the Weddings & Private Events Coordinator who leads day-to-day sales and delivery in that area. Key responsibilities Commercial leadership & strategy Develop and lead a clear commercial income strategy, aligned with the Trust s charitable purpose and long-term sustainability. Identify, test and launch new sales channels, commercial products and partnerships, taking ideas from concept to implementation. Drive income growth by improving yield, diversifying offer and unlocking under-utilised assets across the house and estate. Monitor market trends and competitor activity, using insight to evolve pricing, positioning and proposition. Sales & business development Personally lead sales activity for corporate hire, filming/location hire and other non-wedding commercial use. Build and maintain strong relationships with clients, agents, production companies and partners to generate repeat business and referrals. Represent West Horsley Place confidently in commercial negotiations and external relationships. Planning & delivery Act as commercial lead for the planning and on-site delivery of non-wedding hires and events. Ensure high standards of delivery, client experience, risk management and operational coordination. Work closely with colleagues, contractors and tenants to ensure smooth delivery with minimal impact on public activity. Review performance and delivery post-event, embedding learning and continuous improvement. Filming, traders & partnerships Serve as principal contact for filming and location hire, including management of the relationship with the location agency. Oversee relationships with regular and seasonal traders and third-party hirers. Identify, negotiate and secure commercial partnerships and estate-based opportunities that align with the Trust s values and character. Weddings & private events strategic oversight Provide strategic oversight of weddings and private events to ensure alignment with wider commercial objectives. Line-manage the Weddings & Private Events Coordinator, setting priorities, supporting development and monitoring performance. Enable cross-support between weddings and other events where appropriate, while protecting the coordinator s primary focus on wedding sales and delivery. Organisational contribution Contribute to Trust-wide planning, commercial thinking and income development. Support Trust-led events and fundraising activity as required. Champion continuous improvement, new ways of working and a confident commercial culture. Undertake other reasonable duties as required. Person Specification Attributes Warm, welcoming and highly professional manner. Confident, proactive and commercially minded. Highly organised, detail-oriented and solutions-focused. Excellent relationship-builder with the ability to work positively with colleagues, volunteers, trustees, tenants, contractors and external clients. Calm under pressure, flexible and adaptable in a busy events environment. Skills and experience Essential Proven experience in commercial sales, business development or income generation (typically 3+ years). Experience of venue hire, events, hospitality or visitor-attraction environments. Strong commercial judgement, with a track record of meeting income targets. Confident people manager with line management experience. Excellent relationship-building, negotiation and client-handling skills. Highly organised, adaptable and calm under pressure. Willingness to work evenings and weekends as required. Desirable Experience working in a charity or small organisation with mixed commercial objectives. Knowledge of estate-based commercial models (tenancies, concessions, licences).
Senior Reporter £32,000 -£36,000 + Bonus + Excellent Benefits Hybrid London Leading media publishing business seeks a talented Senior Reporter with around 2 years of experience to join their fast-growing team focusing on cutting-edge finance services related content. The Senior Reporter is responsible for delivering high-quality, agenda-setting journalism across two industry leading brands. The role plays a critical part in: Driving daily news output and content quality Supporting audience growth and engagement Contributing to commercial content delivery and event coverage This is a senior delivery role combining strong journalistic instincts, industry engagement, and commercial awareness, with a focus on producing content that informs, engages, and supports the business wider business objectives. Editorial Output & Content Creation Produce a high volume of accurate, timely, and engaging news and feature content Identify and write exclusive stories through strong industry contacts Monitor market developments, regulatory changes, and competitor activity Ensure all content meets editorial standards, tone, and compliance requirements Audience & Engagement Contribute to audience growth through compelling, relevant content Support optimisation of headline writing, SEO, and digital performance Contribute to newsletter output and daily publishing schedules Engage with social and LinkedIn strategy to maximise content reach Industry Engagement Build and maintain a strong network of industry contacts (lenders, brokers, stakeholders) Attend and report on industry events, conferences, and roundtables Identify emerging trends and sentiment to inform editorial direction Commercial & Sponsored Content Support the delivery of paid-for content, ensuring it meets editorial and audience standards Work with commercial teams to deliver high-quality sponsored articles, video, and audio content Maintain clear distinction between editorial and commercial content while supporting business objectives Profile of Candidate: Proven experience in financial services or mortgage journalism Strong news sense with ability to identify and develop exclusive stories Excellent writing, editing, and proofreading skills Solid understanding of digital publishing, SEO, and content performance metrics Ability to work at pace and manage multiple deadlines effectively Strong communication and relationship-building skills across industry stakeholders Commercial awareness with ability to support sponsored content delivery Experience across multimedia formats (video, audio, live events) desirable Knowledge of media law and compliance preferable NCTJ qualification desirable Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media sales, digital media sales, print sales, exhibition sales, event sales, conference sales, outdoor sales, radio sales, marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Apr 24, 2026
Full time
Senior Reporter £32,000 -£36,000 + Bonus + Excellent Benefits Hybrid London Leading media publishing business seeks a talented Senior Reporter with around 2 years of experience to join their fast-growing team focusing on cutting-edge finance services related content. The Senior Reporter is responsible for delivering high-quality, agenda-setting journalism across two industry leading brands. The role plays a critical part in: Driving daily news output and content quality Supporting audience growth and engagement Contributing to commercial content delivery and event coverage This is a senior delivery role combining strong journalistic instincts, industry engagement, and commercial awareness, with a focus on producing content that informs, engages, and supports the business wider business objectives. Editorial Output & Content Creation Produce a high volume of accurate, timely, and engaging news and feature content Identify and write exclusive stories through strong industry contacts Monitor market developments, regulatory changes, and competitor activity Ensure all content meets editorial standards, tone, and compliance requirements Audience & Engagement Contribute to audience growth through compelling, relevant content Support optimisation of headline writing, SEO, and digital performance Contribute to newsletter output and daily publishing schedules Engage with social and LinkedIn strategy to maximise content reach Industry Engagement Build and maintain a strong network of industry contacts (lenders, brokers, stakeholders) Attend and report on industry events, conferences, and roundtables Identify emerging trends and sentiment to inform editorial direction Commercial & Sponsored Content Support the delivery of paid-for content, ensuring it meets editorial and audience standards Work with commercial teams to deliver high-quality sponsored articles, video, and audio content Maintain clear distinction between editorial and commercial content while supporting business objectives Profile of Candidate: Proven experience in financial services or mortgage journalism Strong news sense with ability to identify and develop exclusive stories Excellent writing, editing, and proofreading skills Solid understanding of digital publishing, SEO, and content performance metrics Ability to work at pace and manage multiple deadlines effectively Strong communication and relationship-building skills across industry stakeholders Commercial awareness with ability to support sponsored content delivery Experience across multimedia formats (video, audio, live events) desirable Knowledge of media law and compliance preferable NCTJ qualification desirable Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media sales, digital media sales, print sales, exhibition sales, event sales, conference sales, outdoor sales, radio sales, marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Senior Marketing and Communications Officer Redditch Hybrid Full-Time (Permanent) £35,000 £37,500 per annum (dependent on experience) Location: Hybrid (minimum one day per week in our office in Redditch, Worcestershire); Some additional travel across UK required occasionally. Employment Type: Full-Time (35 hours per week); Job shares, and compressed hours will be considered; Occasional evening and weekend work required (approx. four times per year). About the Employer Cavell is the charity that transforms the lives of nursing and midwifery professionals facing crisis and tough times. The need for Cavell has never been greater, and the charity is at its most critical point in its 108-year history as the demand for support is at an all-time high. Our new 3-year strategy will see the charity evolve beyond grant making and emotional support to a bold yet apolitical advocate which amplifies the voices and lived experiences of nursing and midwifery professionals. The Role Cavell is looking for a creative, proactive and data-driven individual to join us as a Senior Marketing and Communications Officer (known internally as Senior Marketing, Comms and Digital Content Officer). This role will lead the creation of engaging digital content, including high-quality video, while supporting the delivery of effective digital marketing campaigns that raise awareness of our work and strengthen engagement with nursing and midwifery professionals, supporters and partners. Working closely with the Marketing and Communications Manager and wider team, the successful candidate will help deliver integrated digital campaigns, optimise email marketing journeys and use analytics to continually improve performance across our digital channels. The role combines hands-on content production with a performance-focused approach to digital marketing, ensuring activity is insight-led and delivers measurable impact. The Ideal Candidate We re looking for someone who: Has strong videography and video editing skills and experience creating digital-first content. Has experience delivering digital marketing campaigns and improving performance through data and insight. Is confident analysing digital analytics and translating data into practical recommendations. Has experience managing and optimising email marketing journeys and audience segmentation. Has strong copywriting and storytelling skills for digital platforms. Has excellent communication and collaboration skills. Is highly organised with the ability to manage multiple projects and deadlines. Has experience of optimising a CRM database to effectively capture and manage data. Has strong attention to detail and maintains high editorial and brand standards. Has an understanding or empathy for the pressures facing nursing and midwifery professionals. Our ideal candidate will also: Have experience capturing content at events and working with ambassadors or beneficiaries (desirable). Have experience working within the charity or healthcare sector (desirable). Benefits: A flexible, supportive working culture. 30 days of annual leave (including bank holidays). Up to an 8% employer pension contribution. Access to an employer assistance program. Enhanced sick pay (after probation). Enhanced family leave policies. Application Process: Please click on the 'Apply' button to download the full job pack and upload your CV and a Cover Letter by 10:30am on Thursday, 14th May. Screening interviews will take place during w/c 18th May, and final stage interviews will take place on 27th and 28th May.
Apr 24, 2026
Full time
Senior Marketing and Communications Officer Redditch Hybrid Full-Time (Permanent) £35,000 £37,500 per annum (dependent on experience) Location: Hybrid (minimum one day per week in our office in Redditch, Worcestershire); Some additional travel across UK required occasionally. Employment Type: Full-Time (35 hours per week); Job shares, and compressed hours will be considered; Occasional evening and weekend work required (approx. four times per year). About the Employer Cavell is the charity that transforms the lives of nursing and midwifery professionals facing crisis and tough times. The need for Cavell has never been greater, and the charity is at its most critical point in its 108-year history as the demand for support is at an all-time high. Our new 3-year strategy will see the charity evolve beyond grant making and emotional support to a bold yet apolitical advocate which amplifies the voices and lived experiences of nursing and midwifery professionals. The Role Cavell is looking for a creative, proactive and data-driven individual to join us as a Senior Marketing and Communications Officer (known internally as Senior Marketing, Comms and Digital Content Officer). This role will lead the creation of engaging digital content, including high-quality video, while supporting the delivery of effective digital marketing campaigns that raise awareness of our work and strengthen engagement with nursing and midwifery professionals, supporters and partners. Working closely with the Marketing and Communications Manager and wider team, the successful candidate will help deliver integrated digital campaigns, optimise email marketing journeys and use analytics to continually improve performance across our digital channels. The role combines hands-on content production with a performance-focused approach to digital marketing, ensuring activity is insight-led and delivers measurable impact. The Ideal Candidate We re looking for someone who: Has strong videography and video editing skills and experience creating digital-first content. Has experience delivering digital marketing campaigns and improving performance through data and insight. Is confident analysing digital analytics and translating data into practical recommendations. Has experience managing and optimising email marketing journeys and audience segmentation. Has strong copywriting and storytelling skills for digital platforms. Has excellent communication and collaboration skills. Is highly organised with the ability to manage multiple projects and deadlines. Has experience of optimising a CRM database to effectively capture and manage data. Has strong attention to detail and maintains high editorial and brand standards. Has an understanding or empathy for the pressures facing nursing and midwifery professionals. Our ideal candidate will also: Have experience capturing content at events and working with ambassadors or beneficiaries (desirable). Have experience working within the charity or healthcare sector (desirable). Benefits: A flexible, supportive working culture. 30 days of annual leave (including bank holidays). Up to an 8% employer pension contribution. Access to an employer assistance program. Enhanced sick pay (after probation). Enhanced family leave policies. Application Process: Please click on the 'Apply' button to download the full job pack and upload your CV and a Cover Letter by 10:30am on Thursday, 14th May. Screening interviews will take place during w/c 18th May, and final stage interviews will take place on 27th and 28th May.
Position: Production Manager (Creative, Marketing, Digital, Content and Channels) Hours: Full-time, 35 hours a week Contract: 12-month fixed term contract, Maternity Cover Location: Office-based in London N4 with the flexibility to work remotely Salary: Starting from £35,825 per annum plus excellent benefits Salary Band and Job Family: Band 2, Profession/Technical You ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months. About us We make sure people living with MS are at the centre of everything we do. And it s this commitment that unites us across the UK. Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. About this job We re looking for a proactive Production Manager to drive the planning, coordination and delivery of digital, creative and content projects that support our engagement goals. This is a key delivery role within our Digital delivery and planning team as part of the Engagement department. You will help to traffic and coordinate a wide range of small to medium projects, ensuring work is well planned, on track and clearly communicated. You ll play an important role in stakeholder management, keeping projects within agreed timeframes and resourcing constraints, while supporting the smooth flow of work across our department. You ll work closely with digital project managers and specialists within our team and stakeholders across the organisation, helping turn ideas into high quality output. This is an exciting time to join the team as we continue to develop our ways of working and deliver an ambitious engagement roadmap. We are a supportive and vibrant team, who are dedicated to making a difference for people with MS. What you will do You ll be responsible for: Reviewing incoming briefs and leading an effective triage process to ensure work is prioritised, scoped and resourced appropriately Working closely with people across the team to ensure we communicate effectively with teams who commission work with us, from across the organisation Account management and monitoring of progress, ensuring clear communication with stakeholders at every stage Managing the day to day traffic, our production inbox and updates, scheduling and coordination of projects, working together with people across our department and external suppliers Supporting the digital project managers and senior leads by: Developing and maintaining project plans and scope of work outlines Writing up meeting notes and actions Undertaking basic risk assessments and reporting End to end coordination and management of smaller projects where relevant Effective resource management, reporting and evaluation to inform better planning Driving continuous improvement in production workflows, helping to embed consistent, efficient and scalable processes across the team Supporting with the running of the quarterly planning cycle, including team coordination and communications to all relevant stakeholders across the organisation Monitoring and reporting on progress Who we are looking for Experience coordinating or managing digital, content or creative projects Confidence juggling multiple workstreams and keeping projects on track Strong organisational skills and attention to detail Experience working with project management or workflow tools Clear, professional communication skills, both written and verbal Experience working collaboratively with creatives and stakeholders An interest in digital delivery, planning, content production and continuous improvement Please note this is a 12-month fixed term Maternity cover contact. Closing date for applications: 9:00 on Monday 11th May 2026 Interviews for shortlisted candidates will take place on 20th and 21st May 2026. You may currently be working in roles such as Digital Production Manager, Creative Producer, Junior Project Manager, Content Project Manager or Traffic Manager, particularly within digital, content, marketing or charity environments. Interested? PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION. Equal Opportunities We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds. We d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. Disability Confident Employer We re a Disability Confident Employer and we re committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about our employee benefits: We have a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: In the event of miscarriage or still birth To support fertility treatments For antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal Safeguarding We re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with. This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment. We recognise our particular responsibility to make sure vulnerable adults and children are protected. We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with us. You ll need to share documents showing you re eligible to work in the UK if we offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don t have a Sponsor Licence agreement with the Home Office and aren t able to support you with your visa applications. No agencies please.
Apr 24, 2026
Full time
Position: Production Manager (Creative, Marketing, Digital, Content and Channels) Hours: Full-time, 35 hours a week Contract: 12-month fixed term contract, Maternity Cover Location: Office-based in London N4 with the flexibility to work remotely Salary: Starting from £35,825 per annum plus excellent benefits Salary Band and Job Family: Band 2, Profession/Technical You ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months. About us We make sure people living with MS are at the centre of everything we do. And it s this commitment that unites us across the UK. Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. About this job We re looking for a proactive Production Manager to drive the planning, coordination and delivery of digital, creative and content projects that support our engagement goals. This is a key delivery role within our Digital delivery and planning team as part of the Engagement department. You will help to traffic and coordinate a wide range of small to medium projects, ensuring work is well planned, on track and clearly communicated. You ll play an important role in stakeholder management, keeping projects within agreed timeframes and resourcing constraints, while supporting the smooth flow of work across our department. You ll work closely with digital project managers and specialists within our team and stakeholders across the organisation, helping turn ideas into high quality output. This is an exciting time to join the team as we continue to develop our ways of working and deliver an ambitious engagement roadmap. We are a supportive and vibrant team, who are dedicated to making a difference for people with MS. What you will do You ll be responsible for: Reviewing incoming briefs and leading an effective triage process to ensure work is prioritised, scoped and resourced appropriately Working closely with people across the team to ensure we communicate effectively with teams who commission work with us, from across the organisation Account management and monitoring of progress, ensuring clear communication with stakeholders at every stage Managing the day to day traffic, our production inbox and updates, scheduling and coordination of projects, working together with people across our department and external suppliers Supporting the digital project managers and senior leads by: Developing and maintaining project plans and scope of work outlines Writing up meeting notes and actions Undertaking basic risk assessments and reporting End to end coordination and management of smaller projects where relevant Effective resource management, reporting and evaluation to inform better planning Driving continuous improvement in production workflows, helping to embed consistent, efficient and scalable processes across the team Supporting with the running of the quarterly planning cycle, including team coordination and communications to all relevant stakeholders across the organisation Monitoring and reporting on progress Who we are looking for Experience coordinating or managing digital, content or creative projects Confidence juggling multiple workstreams and keeping projects on track Strong organisational skills and attention to detail Experience working with project management or workflow tools Clear, professional communication skills, both written and verbal Experience working collaboratively with creatives and stakeholders An interest in digital delivery, planning, content production and continuous improvement Please note this is a 12-month fixed term Maternity cover contact. Closing date for applications: 9:00 on Monday 11th May 2026 Interviews for shortlisted candidates will take place on 20th and 21st May 2026. You may currently be working in roles such as Digital Production Manager, Creative Producer, Junior Project Manager, Content Project Manager or Traffic Manager, particularly within digital, content, marketing or charity environments. Interested? PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION. Equal Opportunities We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds. We d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. Disability Confident Employer We re a Disability Confident Employer and we re committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about our employee benefits: We have a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: In the event of miscarriage or still birth To support fertility treatments For antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal Safeguarding We re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with. This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment. We recognise our particular responsibility to make sure vulnerable adults and children are protected. We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with us. You ll need to share documents showing you re eligible to work in the UK if we offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don t have a Sponsor Licence agreement with the Home Office and aren t able to support you with your visa applications. No agencies please.
Senior Marketing and Communications Officer Redditch Hybrid Full-Time (Permanent) £35,000 £37,500 per annum (dependent on experience) Location: Hybrid (minimum one day per week in our office in Redditch, Worcestershire); Some additional travel across UK required occasionally. Employment Type: Full-Time (35 hours per week); Job shares, and compressed hours will be considered; Occasional evening and weekend work required (approx. four times per year). About the Employer Cavell is the charity that transforms the lives of nursing and midwifery professionals facing crisis and tough times. The need for Cavell has never been greater, and the charity is at its most critical point in its 108-year history as the demand for support is at an all-time high. Our new 3-year strategy will see the charity evolve beyond grant making and emotional support to a bold yet apolitical advocate which amplifies the voices and lived experiences of nursing and midwifery professionals. The Role Cavell is looking for a creative, proactive and data-driven individual to join us as a Senior Marketing and Communications Officer (known internally as Senior Marketing, Comms and Digital Content Officer). This role will lead the creation of engaging digital content, including high-quality video, while supporting the delivery of effective digital marketing campaigns that raise awareness of our work and strengthen engagement with nursing and midwifery professionals, supporters and partners. Working closely with the Marketing and Communications Manager and wider team, the successful candidate will help deliver integrated digital campaigns, optimise email marketing journeys and use analytics to continually improve performance across our digital channels. The role combines hands-on content production with a performance-focused approach to digital marketing, ensuring activity is insight-led and delivers measurable impact. The Ideal Candidate We re looking for someone who: Has strong videography and video editing skills and experience creating digital-first content. Has experience delivering digital marketing campaigns and improving performance through data and insight. Is confident analysing digital analytics and translating data into practical recommendations. Has experience managing and optimising email marketing journeys and audience segmentation. Has strong copywriting and storytelling skills for digital platforms. Has excellent communication and collaboration skills. Is highly organised with the ability to manage multiple projects and deadlines. Has experience of optimising a CRM database to effectively capture and manage data. Has strong attention to detail and maintains high editorial and brand standards. Has an understanding or empathy for the pressures facing nursing and midwifery professionals. Our ideal candidate will also: Have experience capturing content at events and working with ambassadors or beneficiaries (desirable). Have experience working within the charity or healthcare sector (desirable). Benefits: A flexible, supportive working culture. 30 days of annual leave (including bank holidays). Up to an 8% employer pension contribution. Access to an employer assistance program. Enhanced sick pay (after probation). Enhanced family leave policies. Application Process: Please click on the 'Apply' button to download the full job pack and upload your CV and a Cover Letter by 10:30am on Thursday, 14th May. Screening interviews will take place during w/c 18th May, and final stage interviews will take place on 27th and 28th May.
Apr 24, 2026
Full time
Senior Marketing and Communications Officer Redditch Hybrid Full-Time (Permanent) £35,000 £37,500 per annum (dependent on experience) Location: Hybrid (minimum one day per week in our office in Redditch, Worcestershire); Some additional travel across UK required occasionally. Employment Type: Full-Time (35 hours per week); Job shares, and compressed hours will be considered; Occasional evening and weekend work required (approx. four times per year). About the Employer Cavell is the charity that transforms the lives of nursing and midwifery professionals facing crisis and tough times. The need for Cavell has never been greater, and the charity is at its most critical point in its 108-year history as the demand for support is at an all-time high. Our new 3-year strategy will see the charity evolve beyond grant making and emotional support to a bold yet apolitical advocate which amplifies the voices and lived experiences of nursing and midwifery professionals. The Role Cavell is looking for a creative, proactive and data-driven individual to join us as a Senior Marketing and Communications Officer (known internally as Senior Marketing, Comms and Digital Content Officer). This role will lead the creation of engaging digital content, including high-quality video, while supporting the delivery of effective digital marketing campaigns that raise awareness of our work and strengthen engagement with nursing and midwifery professionals, supporters and partners. Working closely with the Marketing and Communications Manager and wider team, the successful candidate will help deliver integrated digital campaigns, optimise email marketing journeys and use analytics to continually improve performance across our digital channels. The role combines hands-on content production with a performance-focused approach to digital marketing, ensuring activity is insight-led and delivers measurable impact. The Ideal Candidate We re looking for someone who: Has strong videography and video editing skills and experience creating digital-first content. Has experience delivering digital marketing campaigns and improving performance through data and insight. Is confident analysing digital analytics and translating data into practical recommendations. Has experience managing and optimising email marketing journeys and audience segmentation. Has strong copywriting and storytelling skills for digital platforms. Has excellent communication and collaboration skills. Is highly organised with the ability to manage multiple projects and deadlines. Has experience of optimising a CRM database to effectively capture and manage data. Has strong attention to detail and maintains high editorial and brand standards. Has an understanding or empathy for the pressures facing nursing and midwifery professionals. Our ideal candidate will also: Have experience capturing content at events and working with ambassadors or beneficiaries (desirable). Have experience working within the charity or healthcare sector (desirable). Benefits: A flexible, supportive working culture. 30 days of annual leave (including bank holidays). Up to an 8% employer pension contribution. Access to an employer assistance program. Enhanced sick pay (after probation). Enhanced family leave policies. Application Process: Please click on the 'Apply' button to download the full job pack and upload your CV and a Cover Letter by 10:30am on Thursday, 14th May. Screening interviews will take place during w/c 18th May, and final stage interviews will take place on 27th and 28th May.
Tired of churning out creative for 15 different agency clients? Ready to take absolute ownership of one multi-million-pound brand? Job Title: Group Design & Brand Manager (Agency to In-House Opportunity) Location: Hybrid (3 days remote, 2 mandatory days at Head Office, Lowestoft) Salary: £36,500.00 Base Salary + 10% Performance-Related Bonus Contract: Full-Time, Permanent About the company At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people's lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect. As the UK's only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor's Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation. For eight consecutive years, we've been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded. Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed's Better Work Awards 2023). If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we'd love to hear from you. About the role We are looking for a Group Design & Brand Manager. This is a senior, strategic leadership role. If you are an ambitious creative-perhaps currently operating in a fast-paced agency environment-who is ready to transition in-house and act as the absolute commercial guardian of a premium corporate identity, we want you to lead our visual evolution. The Challenge & The Opportunity: Reporting directly to the Head of Marketing, you will own the overarching visual identity across our entire group: Kingsley Healthcare (40+ residential homes), Kingsley Homecare, and Kingsley Philanthropy. Total Brand Ownership: You won't wait for instructions. You will proactively audit our output, architect a top-tier corporate document strategy, and elevate our brand identity to the next level. Premium Visual Storytelling: You will act as the creative powerhouse for our wider marketing team. You will produce, shoot, and edit high-end promotional video, design high-converting advertising campaigns, and supply our Social Media team with highly optimised assets. Commercial Print & Production: You will take total ownership of our physical marketing collateral. You will ruthlessly negotiate with external print suppliers and media buyers to drive maximum ROI and efficiency across the group. Global Leadership: You will manage, mentor, and optimise the workflow of our fully offshore design production team (comprising a Senior Graphic Designer and a Graphic Designer based entirely in our Sri Lankan operational hub). One of your first strategic tasks will be helping to recruit and onboard a new designer to complete your offshore engine! Reports to: Head of Marketing Key duties and responsibilities Who You Are: The In-House Transitioner: You have the rigorous multi-account discipline of an agency professional, but you are ready to dedicate your talents to a single, rapidly growing, purpose-driven business. A Remote Leader: You possess the communication skills and workflow mastery required to lead a transnational, offshore execution team. You know how to write an airtight design brief. The Complete Creative: You have expert-level mastery of Adobe Creative Suite (InDesign, Illustrator, Photoshop) alongside extensive video editing and motion graphics capability (Premiere Pro, After Effects). A Commercial Leader: You understand that beautiful design is useless if it doesn't drive commercial goals (occupancy, recruitment, brand equity) or save the business money (supplier negotiation). An Empathetic Communicator: You possess the emotional intelligence to visually market highly sensitive adult social care and dementia services with profound dignity and regulatory (CQC) compliance. What will you gain? The Kingsley Package: £36,500.00 Base Salary 10% Performance-Related Pay (PRP) Bonus tied directly to your commercial and delivery results. Hybrid Working: 3 days working remotely with total autonomy; 2 days a week collaborating in our vibrant Lowestoft Head Office. We are a proud Real Living Wage employer, hold a sector-leading 4.7/5 rating on Glassdoor, and were officially ranked Number 1 in the UK for work wellbeing in Indeed's Better Work Awards.
Apr 24, 2026
Full time
Tired of churning out creative for 15 different agency clients? Ready to take absolute ownership of one multi-million-pound brand? Job Title: Group Design & Brand Manager (Agency to In-House Opportunity) Location: Hybrid (3 days remote, 2 mandatory days at Head Office, Lowestoft) Salary: £36,500.00 Base Salary + 10% Performance-Related Bonus Contract: Full-Time, Permanent About the company At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people's lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect. As the UK's only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor's Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation. For eight consecutive years, we've been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded. Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed's Better Work Awards 2023). If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we'd love to hear from you. About the role We are looking for a Group Design & Brand Manager. This is a senior, strategic leadership role. If you are an ambitious creative-perhaps currently operating in a fast-paced agency environment-who is ready to transition in-house and act as the absolute commercial guardian of a premium corporate identity, we want you to lead our visual evolution. The Challenge & The Opportunity: Reporting directly to the Head of Marketing, you will own the overarching visual identity across our entire group: Kingsley Healthcare (40+ residential homes), Kingsley Homecare, and Kingsley Philanthropy. Total Brand Ownership: You won't wait for instructions. You will proactively audit our output, architect a top-tier corporate document strategy, and elevate our brand identity to the next level. Premium Visual Storytelling: You will act as the creative powerhouse for our wider marketing team. You will produce, shoot, and edit high-end promotional video, design high-converting advertising campaigns, and supply our Social Media team with highly optimised assets. Commercial Print & Production: You will take total ownership of our physical marketing collateral. You will ruthlessly negotiate with external print suppliers and media buyers to drive maximum ROI and efficiency across the group. Global Leadership: You will manage, mentor, and optimise the workflow of our fully offshore design production team (comprising a Senior Graphic Designer and a Graphic Designer based entirely in our Sri Lankan operational hub). One of your first strategic tasks will be helping to recruit and onboard a new designer to complete your offshore engine! Reports to: Head of Marketing Key duties and responsibilities Who You Are: The In-House Transitioner: You have the rigorous multi-account discipline of an agency professional, but you are ready to dedicate your talents to a single, rapidly growing, purpose-driven business. A Remote Leader: You possess the communication skills and workflow mastery required to lead a transnational, offshore execution team. You know how to write an airtight design brief. The Complete Creative: You have expert-level mastery of Adobe Creative Suite (InDesign, Illustrator, Photoshop) alongside extensive video editing and motion graphics capability (Premiere Pro, After Effects). A Commercial Leader: You understand that beautiful design is useless if it doesn't drive commercial goals (occupancy, recruitment, brand equity) or save the business money (supplier negotiation). An Empathetic Communicator: You possess the emotional intelligence to visually market highly sensitive adult social care and dementia services with profound dignity and regulatory (CQC) compliance. What will you gain? The Kingsley Package: £36,500.00 Base Salary 10% Performance-Related Pay (PRP) Bonus tied directly to your commercial and delivery results. Hybrid Working: 3 days working remotely with total autonomy; 2 days a week collaborating in our vibrant Lowestoft Head Office. We are a proud Real Living Wage employer, hold a sector-leading 4.7/5 rating on Glassdoor, and were officially ranked Number 1 in the UK for work wellbeing in Indeed's Better Work Awards.
Contract: Freelance, fixed-term (until Feb 28th 2027) Salary: £40-45k per annum - Based on Experience Working Pattern: Monday to Friday, typically 9:00am - 5:00pm (flexibility required during peak periods) Location: The Woodyard Workshop - Ascot & on site in London & Manchester during peak delivery periods. Reports to: Warehouse & Logistics Manager Role Overview The Props Supervisor will be responsible for the creation, supervision, management, maintenance and deployment of all props used throughout Lapland's large scale immersive experience in Ascot & Manchester. This role is fundamental to bringing the story world to life, ensuring every prop supports narrative authenticity, visual richness and operational practicality. Props within this context include all handheld items, furniture, set dressing, soft furnishings, decorative elements and practical objects that exist within the guest and performer environment. Working closely with the Production, Performance, Wardrobe and Warehouse & Logistics teams, the Props Supervisor will oversee props from concept through build, live operation and de rig. They will lead and coordinate any supporting props team, ensuring delivery is achieved on time, on budget and to the highest creative and technical standards. This is a freelance fixed term contract role, based year round at our Ascot workshop, with occasional visits to our Central London Head Office and on site in London & Manchester during peak delivery periods, reporting into the Warehouse & Logistics Manager. Responsibilities Oversee management of all props required for the Lapland experience. Translate creative concepts, drawings and scripts into practical, durable and visually authentic props that align with overall production design. Ensure all props are fit for purpose, safe for use, and appropriate for performer interaction and live environments. Create and manage prop budgets, tracking expenditure to ensure delivery within agreed financial parameters. Supervise and coordinate the props team ensuring clear direction, high standards and timely delivery. Oversee the maintenance, repair and refresh of props to ensure consistency, safety and quality throughout the live period. Manage prop continuity across both territory scenes, characters and environments, maintaining consistency in storytelling and visual detail. Work closely with the Warehouse & Logistics team to plan, schedule and coordinate the movement, storage and tracking of all props across workshop, warehouse and site locations. Ensure all props are accurately labelled, logged, packed and prepared for transport in line with logistics schedules. Support installation, dressing, redressing and snagging during build and live phases. Create and maintain schedules for on site props teams to support efficient delivery across build, live and de rig phases. Carry out quality control checks to ensure all props meet creative, technical and health & safety standards. Oversee prop tracking, asset control and inventory management in collaboration with Warehouse & Logistics. Work collaboratively with Production, Design, Performance, Wardrobe and Technical teams to deliver cohesive environments. Manage materials and stock levels, balancing creative ambition with durability, cost and logistical considerations. Provide clear handover, usage guidance and care instructions to performers and operational teams where required. Support de rig, packing and safe storage of all props post event in collaboration with Warehouse & Logistics. Lead the recruitment, onboarding and management of props team members throughout the year at the production workshop, and for on site teams in London and Manchester during build, live and de rig phases. Uphold Lapland's values and commitment to delivering an exceptional and immersive experience for every family. Undertake any other duties as reasonably required to support the successful delivery of the event. Qualifications Proven experience as a Props Supervisor, Prop Master or senior props role within theatre, film, events or immersive experiences. Strong understanding of how props function within live environments, including performer interaction, durability and safety considerations. Excellent creative judgement with a strong eye for detail, materials, texture and storytelling. Ability to interpret designs and realise them into high quality 3D objects. Practical making skills across a range of materials and techniques (e.g. carpentry, sculpting, painting, finishing, upholstery, basic metalwork or casting). Good understanding of design styles, historical references and visual language to support world building. Strong budgeting and cost management skills, with experience managing prop spend. Strong leadership and communication skills, with experience managing or supervising teams. Experience recruiting, onboarding and leading both workshop based and on site props teams. Excellent organisational skills with the ability to manage large volumes of props simultaneously. Strong understanding of asset tracking, inventory systems and logistics coordination. Solid understanding of prop continuity and operational requirements within live environments. Good working knowledge of health & safety practices relating to props and public interaction. Comfortable working with measurements, proportions and basic calculations required for fabrication and materials. Ability to work efficiently under pressure and to tight deadlines, particularly during build and live periods. Flexible approach to working hours, including evenings, weekends and extended hours during peak delivery phases. Proactive, solution focused mindset with a calm and professional approach. Ability to work independently and collaboratively as part of a wider production team. Comfortable working outdoors in woodland environments and variable weather conditions. Applicants must be authorised to work in the United Kingdom without the need for visa sponsorship. Lapland is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
Apr 24, 2026
Full time
Contract: Freelance, fixed-term (until Feb 28th 2027) Salary: £40-45k per annum - Based on Experience Working Pattern: Monday to Friday, typically 9:00am - 5:00pm (flexibility required during peak periods) Location: The Woodyard Workshop - Ascot & on site in London & Manchester during peak delivery periods. Reports to: Warehouse & Logistics Manager Role Overview The Props Supervisor will be responsible for the creation, supervision, management, maintenance and deployment of all props used throughout Lapland's large scale immersive experience in Ascot & Manchester. This role is fundamental to bringing the story world to life, ensuring every prop supports narrative authenticity, visual richness and operational practicality. Props within this context include all handheld items, furniture, set dressing, soft furnishings, decorative elements and practical objects that exist within the guest and performer environment. Working closely with the Production, Performance, Wardrobe and Warehouse & Logistics teams, the Props Supervisor will oversee props from concept through build, live operation and de rig. They will lead and coordinate any supporting props team, ensuring delivery is achieved on time, on budget and to the highest creative and technical standards. This is a freelance fixed term contract role, based year round at our Ascot workshop, with occasional visits to our Central London Head Office and on site in London & Manchester during peak delivery periods, reporting into the Warehouse & Logistics Manager. Responsibilities Oversee management of all props required for the Lapland experience. Translate creative concepts, drawings and scripts into practical, durable and visually authentic props that align with overall production design. Ensure all props are fit for purpose, safe for use, and appropriate for performer interaction and live environments. Create and manage prop budgets, tracking expenditure to ensure delivery within agreed financial parameters. Supervise and coordinate the props team ensuring clear direction, high standards and timely delivery. Oversee the maintenance, repair and refresh of props to ensure consistency, safety and quality throughout the live period. Manage prop continuity across both territory scenes, characters and environments, maintaining consistency in storytelling and visual detail. Work closely with the Warehouse & Logistics team to plan, schedule and coordinate the movement, storage and tracking of all props across workshop, warehouse and site locations. Ensure all props are accurately labelled, logged, packed and prepared for transport in line with logistics schedules. Support installation, dressing, redressing and snagging during build and live phases. Create and maintain schedules for on site props teams to support efficient delivery across build, live and de rig phases. Carry out quality control checks to ensure all props meet creative, technical and health & safety standards. Oversee prop tracking, asset control and inventory management in collaboration with Warehouse & Logistics. Work collaboratively with Production, Design, Performance, Wardrobe and Technical teams to deliver cohesive environments. Manage materials and stock levels, balancing creative ambition with durability, cost and logistical considerations. Provide clear handover, usage guidance and care instructions to performers and operational teams where required. Support de rig, packing and safe storage of all props post event in collaboration with Warehouse & Logistics. Lead the recruitment, onboarding and management of props team members throughout the year at the production workshop, and for on site teams in London and Manchester during build, live and de rig phases. Uphold Lapland's values and commitment to delivering an exceptional and immersive experience for every family. Undertake any other duties as reasonably required to support the successful delivery of the event. Qualifications Proven experience as a Props Supervisor, Prop Master or senior props role within theatre, film, events or immersive experiences. Strong understanding of how props function within live environments, including performer interaction, durability and safety considerations. Excellent creative judgement with a strong eye for detail, materials, texture and storytelling. Ability to interpret designs and realise them into high quality 3D objects. Practical making skills across a range of materials and techniques (e.g. carpentry, sculpting, painting, finishing, upholstery, basic metalwork or casting). Good understanding of design styles, historical references and visual language to support world building. Strong budgeting and cost management skills, with experience managing prop spend. Strong leadership and communication skills, with experience managing or supervising teams. Experience recruiting, onboarding and leading both workshop based and on site props teams. Excellent organisational skills with the ability to manage large volumes of props simultaneously. Strong understanding of asset tracking, inventory systems and logistics coordination. Solid understanding of prop continuity and operational requirements within live environments. Good working knowledge of health & safety practices relating to props and public interaction. Comfortable working with measurements, proportions and basic calculations required for fabrication and materials. Ability to work efficiently under pressure and to tight deadlines, particularly during build and live periods. Flexible approach to working hours, including evenings, weekends and extended hours during peak delivery phases. Proactive, solution focused mindset with a calm and professional approach. Ability to work independently and collaboratively as part of a wider production team. Comfortable working outdoors in woodland environments and variable weather conditions. Applicants must be authorised to work in the United Kingdom without the need for visa sponsorship. Lapland is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
Contract: Freelance, fixed-term (until Feb 28th 2027) Salary: £40-45k per annum - Based on Experience Working Pattern: Monday to Friday, typically 9:00am - 5:00pm (flexibility required during peak periods) Location: The Woodyard Workshop - Ascot & on site in London & Manchester during peak delivery periods. Reports to: Warehouse & Logistics Manager Role Overview The Props Supervisor will be responsible for the creation, supervision, management, maintenance and deployment of all props used throughout Lapland's large scale immersive experience in Ascot & Manchester. This role is fundamental to bringing the story world to life, ensuring every prop supports narrative authenticity, visual richness and operational practicality. Props within this context include all handheld items, furniture, set dressing, soft furnishings, decorative elements and practical objects that exist within the guest and performer environment. Working closely with the Production, Performance, Wardrobe and Warehouse & Logistics teams, the Props Supervisor will oversee props from concept through build, live operation and de rig. They will lead and coordinate any supporting props team, ensuring delivery is achieved on time, on budget and to the highest creative and technical standards. This is a freelance fixed term contract role, based year round at our Ascot workshop, with occasional visits to our Central London Head Office and on site in London & Manchester during peak delivery periods, reporting into the Warehouse & Logistics Manager. Responsibilities Oversee management of all props required for the Lapland experience. Translate creative concepts, drawings and scripts into practical, durable and visually authentic props that align with overall production design. Ensure all props are fit for purpose, safe for use, and appropriate for performer interaction and live environments. Create and manage prop budgets, tracking expenditure to ensure delivery within agreed financial parameters. Supervise and coordinate the props team ensuring clear direction, high standards and timely delivery. Oversee the maintenance, repair and refresh of props to ensure consistency, safety and quality throughout the live period. Manage prop continuity across both territory scenes, characters and environments, maintaining consistency in storytelling and visual detail. Work closely with the Warehouse & Logistics team to plan, schedule and coordinate the movement, storage and tracking of all props across workshop, warehouse and site locations. Ensure all props are accurately labelled, logged, packed and prepared for transport in line with logistics schedules. Support installation, dressing, redressing and snagging during build and live phases. Create and maintain schedules for on site props teams to support efficient delivery across build, live and de rig phases. Carry out quality control checks to ensure all props meet creative, technical and health & safety standards. Oversee prop tracking, asset control and inventory management in collaboration with Warehouse & Logistics. Work collaboratively with Production, Design, Performance, Wardrobe and Technical teams to deliver cohesive environments. Manage materials and stock levels, balancing creative ambition with durability, cost and logistical considerations. Provide clear handover, usage guidance and care instructions to performers and operational teams where required. Support de rig, packing and safe storage of all props post event in collaboration with Warehouse & Logistics. Lead the recruitment, onboarding and management of props team members throughout the year at the production workshop, and for on site teams in London and Manchester during build, live and de rig phases. Uphold Lapland's values and commitment to delivering an exceptional and immersive experience for every family. Undertake any other duties as reasonably required to support the successful delivery of the event. Qualifications Proven experience as a Props Supervisor, Prop Master or senior props role within theatre, film, events or immersive experiences. Strong understanding of how props function within live environments, including performer interaction, durability and safety considerations. Excellent creative judgement with a strong eye for detail, materials, texture and storytelling. Ability to interpret designs and realise them into high quality 3D objects. Practical making skills across a range of materials and techniques (e.g. carpentry, sculpting, painting, finishing, upholstery, basic metalwork or casting). Good understanding of design styles, historical references and visual language to support world building. Strong budgeting and cost management skills, with experience managing prop spend. Strong leadership and communication skills, with experience managing or supervising teams. Experience recruiting, onboarding and leading both workshop based and on site props teams. Excellent organisational skills with the ability to manage large volumes of props simultaneously. Strong understanding of asset tracking, inventory systems and logistics coordination. Solid understanding of prop continuity and operational requirements within live environments. Good working knowledge of health & safety practices relating to props and public interaction. Comfortable working with measurements, proportions and basic calculations required for fabrication and materials. Ability to work efficiently under pressure and to tight deadlines, particularly during build and live periods. Flexible approach to working hours, including evenings, weekends and extended hours during peak delivery phases. Proactive, solution focused mindset with a calm and professional approach. Ability to work independently and collaboratively as part of a wider production team. Comfortable working outdoors in woodland environments and variable weather conditions. Applicants must be authorised to work in the United Kingdom without the need for visa sponsorship. Lapland is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
Apr 24, 2026
Full time
Contract: Freelance, fixed-term (until Feb 28th 2027) Salary: £40-45k per annum - Based on Experience Working Pattern: Monday to Friday, typically 9:00am - 5:00pm (flexibility required during peak periods) Location: The Woodyard Workshop - Ascot & on site in London & Manchester during peak delivery periods. Reports to: Warehouse & Logistics Manager Role Overview The Props Supervisor will be responsible for the creation, supervision, management, maintenance and deployment of all props used throughout Lapland's large scale immersive experience in Ascot & Manchester. This role is fundamental to bringing the story world to life, ensuring every prop supports narrative authenticity, visual richness and operational practicality. Props within this context include all handheld items, furniture, set dressing, soft furnishings, decorative elements and practical objects that exist within the guest and performer environment. Working closely with the Production, Performance, Wardrobe and Warehouse & Logistics teams, the Props Supervisor will oversee props from concept through build, live operation and de rig. They will lead and coordinate any supporting props team, ensuring delivery is achieved on time, on budget and to the highest creative and technical standards. This is a freelance fixed term contract role, based year round at our Ascot workshop, with occasional visits to our Central London Head Office and on site in London & Manchester during peak delivery periods, reporting into the Warehouse & Logistics Manager. Responsibilities Oversee management of all props required for the Lapland experience. Translate creative concepts, drawings and scripts into practical, durable and visually authentic props that align with overall production design. Ensure all props are fit for purpose, safe for use, and appropriate for performer interaction and live environments. Create and manage prop budgets, tracking expenditure to ensure delivery within agreed financial parameters. Supervise and coordinate the props team ensuring clear direction, high standards and timely delivery. Oversee the maintenance, repair and refresh of props to ensure consistency, safety and quality throughout the live period. Manage prop continuity across both territory scenes, characters and environments, maintaining consistency in storytelling and visual detail. Work closely with the Warehouse & Logistics team to plan, schedule and coordinate the movement, storage and tracking of all props across workshop, warehouse and site locations. Ensure all props are accurately labelled, logged, packed and prepared for transport in line with logistics schedules. Support installation, dressing, redressing and snagging during build and live phases. Create and maintain schedules for on site props teams to support efficient delivery across build, live and de rig phases. Carry out quality control checks to ensure all props meet creative, technical and health & safety standards. Oversee prop tracking, asset control and inventory management in collaboration with Warehouse & Logistics. Work collaboratively with Production, Design, Performance, Wardrobe and Technical teams to deliver cohesive environments. Manage materials and stock levels, balancing creative ambition with durability, cost and logistical considerations. Provide clear handover, usage guidance and care instructions to performers and operational teams where required. Support de rig, packing and safe storage of all props post event in collaboration with Warehouse & Logistics. Lead the recruitment, onboarding and management of props team members throughout the year at the production workshop, and for on site teams in London and Manchester during build, live and de rig phases. Uphold Lapland's values and commitment to delivering an exceptional and immersive experience for every family. Undertake any other duties as reasonably required to support the successful delivery of the event. Qualifications Proven experience as a Props Supervisor, Prop Master or senior props role within theatre, film, events or immersive experiences. Strong understanding of how props function within live environments, including performer interaction, durability and safety considerations. Excellent creative judgement with a strong eye for detail, materials, texture and storytelling. Ability to interpret designs and realise them into high quality 3D objects. Practical making skills across a range of materials and techniques (e.g. carpentry, sculpting, painting, finishing, upholstery, basic metalwork or casting). Good understanding of design styles, historical references and visual language to support world building. Strong budgeting and cost management skills, with experience managing prop spend. Strong leadership and communication skills, with experience managing or supervising teams. Experience recruiting, onboarding and leading both workshop based and on site props teams. Excellent organisational skills with the ability to manage large volumes of props simultaneously. Strong understanding of asset tracking, inventory systems and logistics coordination. Solid understanding of prop continuity and operational requirements within live environments. Good working knowledge of health & safety practices relating to props and public interaction. Comfortable working with measurements, proportions and basic calculations required for fabrication and materials. Ability to work efficiently under pressure and to tight deadlines, particularly during build and live periods. Flexible approach to working hours, including evenings, weekends and extended hours during peak delivery phases. Proactive, solution focused mindset with a calm and professional approach. Ability to work independently and collaboratively as part of a wider production team. Comfortable working outdoors in woodland environments and variable weather conditions. Applicants must be authorised to work in the United Kingdom without the need for visa sponsorship. Lapland is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
Contract: Freelance, fixed-term (until Feb 28th 2027) Salary: £40-45k per annum - Based on Experience Working Pattern: Monday to Friday, typically 9:00am - 5:00pm (flexibility required during peak periods) Location: The Woodyard Workshop - Ascot & on site in London & Manchester during peak delivery periods. Reports to: Warehouse & Logistics Manager Role Overview The Props Supervisor will be responsible for the creation, supervision, management, maintenance and deployment of all props used throughout Lapland's large scale immersive experience in Ascot & Manchester. This role is fundamental to bringing the story world to life, ensuring every prop supports narrative authenticity, visual richness and operational practicality. Props within this context include all handheld items, furniture, set dressing, soft furnishings, decorative elements and practical objects that exist within the guest and performer environment. Working closely with the Production, Performance, Wardrobe and Warehouse & Logistics teams, the Props Supervisor will oversee props from concept through build, live operation and de rig. They will lead and coordinate any supporting props team, ensuring delivery is achieved on time, on budget and to the highest creative and technical standards. This is a freelance fixed term contract role, based year round at our Ascot workshop, with occasional visits to our Central London Head Office and on site in London & Manchester during peak delivery periods, reporting into the Warehouse & Logistics Manager. Responsibilities Oversee management of all props required for the Lapland experience. Translate creative concepts, drawings and scripts into practical, durable and visually authentic props that align with overall production design. Ensure all props are fit for purpose, safe for use, and appropriate for performer interaction and live environments. Create and manage prop budgets, tracking expenditure to ensure delivery within agreed financial parameters. Supervise and coordinate the props team ensuring clear direction, high standards and timely delivery. Oversee the maintenance, repair and refresh of props to ensure consistency, safety and quality throughout the live period. Manage prop continuity across both territory scenes, characters and environments, maintaining consistency in storytelling and visual detail. Work closely with the Warehouse & Logistics team to plan, schedule and coordinate the movement, storage and tracking of all props across workshop, warehouse and site locations. Ensure all props are accurately labelled, logged, packed and prepared for transport in line with logistics schedules. Support installation, dressing, redressing and snagging during build and live phases. Create and maintain schedules for on site props teams to support efficient delivery across build, live and de rig phases. Carry out quality control checks to ensure all props meet creative, technical and health & safety standards. Oversee prop tracking, asset control and inventory management in collaboration with Warehouse & Logistics. Work collaboratively with Production, Design, Performance, Wardrobe and Technical teams to deliver cohesive environments. Manage materials and stock levels, balancing creative ambition with durability, cost and logistical considerations. Provide clear handover, usage guidance and care instructions to performers and operational teams where required. Support de rig, packing and safe storage of all props post event in collaboration with Warehouse & Logistics. Lead the recruitment, onboarding and management of props team members throughout the year at the production workshop, and for on site teams in London and Manchester during build, live and de rig phases. Uphold Lapland's values and commitment to delivering an exceptional and immersive experience for every family. Undertake any other duties as reasonably required to support the successful delivery of the event. Qualifications Proven experience as a Props Supervisor, Prop Master or senior props role within theatre, film, events or immersive experiences. Strong understanding of how props function within live environments, including performer interaction, durability and safety considerations. Excellent creative judgement with a strong eye for detail, materials, texture and storytelling. Ability to interpret designs and realise them into high quality 3D objects. Practical making skills across a range of materials and techniques (e.g. carpentry, sculpting, painting, finishing, upholstery, basic metalwork or casting). Good understanding of design styles, historical references and visual language to support world building. Strong budgeting and cost management skills, with experience managing prop spend. Strong leadership and communication skills, with experience managing or supervising teams. Experience recruiting, onboarding and leading both workshop based and on site props teams. Excellent organisational skills with the ability to manage large volumes of props simultaneously. Strong understanding of asset tracking, inventory systems and logistics coordination. Solid understanding of prop continuity and operational requirements within live environments. Good working knowledge of health & safety practices relating to props and public interaction. Comfortable working with measurements, proportions and basic calculations required for fabrication and materials. Ability to work efficiently under pressure and to tight deadlines, particularly during build and live periods. Flexible approach to working hours, including evenings, weekends and extended hours during peak delivery phases. Proactive, solution focused mindset with a calm and professional approach. Ability to work independently and collaboratively as part of a wider production team. Comfortable working outdoors in woodland environments and variable weather conditions. Applicants must be authorised to work in the United Kingdom without the need for visa sponsorship. Lapland is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
Apr 24, 2026
Full time
Contract: Freelance, fixed-term (until Feb 28th 2027) Salary: £40-45k per annum - Based on Experience Working Pattern: Monday to Friday, typically 9:00am - 5:00pm (flexibility required during peak periods) Location: The Woodyard Workshop - Ascot & on site in London & Manchester during peak delivery periods. Reports to: Warehouse & Logistics Manager Role Overview The Props Supervisor will be responsible for the creation, supervision, management, maintenance and deployment of all props used throughout Lapland's large scale immersive experience in Ascot & Manchester. This role is fundamental to bringing the story world to life, ensuring every prop supports narrative authenticity, visual richness and operational practicality. Props within this context include all handheld items, furniture, set dressing, soft furnishings, decorative elements and practical objects that exist within the guest and performer environment. Working closely with the Production, Performance, Wardrobe and Warehouse & Logistics teams, the Props Supervisor will oversee props from concept through build, live operation and de rig. They will lead and coordinate any supporting props team, ensuring delivery is achieved on time, on budget and to the highest creative and technical standards. This is a freelance fixed term contract role, based year round at our Ascot workshop, with occasional visits to our Central London Head Office and on site in London & Manchester during peak delivery periods, reporting into the Warehouse & Logistics Manager. Responsibilities Oversee management of all props required for the Lapland experience. Translate creative concepts, drawings and scripts into practical, durable and visually authentic props that align with overall production design. Ensure all props are fit for purpose, safe for use, and appropriate for performer interaction and live environments. Create and manage prop budgets, tracking expenditure to ensure delivery within agreed financial parameters. Supervise and coordinate the props team ensuring clear direction, high standards and timely delivery. Oversee the maintenance, repair and refresh of props to ensure consistency, safety and quality throughout the live period. Manage prop continuity across both territory scenes, characters and environments, maintaining consistency in storytelling and visual detail. Work closely with the Warehouse & Logistics team to plan, schedule and coordinate the movement, storage and tracking of all props across workshop, warehouse and site locations. Ensure all props are accurately labelled, logged, packed and prepared for transport in line with logistics schedules. Support installation, dressing, redressing and snagging during build and live phases. Create and maintain schedules for on site props teams to support efficient delivery across build, live and de rig phases. Carry out quality control checks to ensure all props meet creative, technical and health & safety standards. Oversee prop tracking, asset control and inventory management in collaboration with Warehouse & Logistics. Work collaboratively with Production, Design, Performance, Wardrobe and Technical teams to deliver cohesive environments. Manage materials and stock levels, balancing creative ambition with durability, cost and logistical considerations. Provide clear handover, usage guidance and care instructions to performers and operational teams where required. Support de rig, packing and safe storage of all props post event in collaboration with Warehouse & Logistics. Lead the recruitment, onboarding and management of props team members throughout the year at the production workshop, and for on site teams in London and Manchester during build, live and de rig phases. Uphold Lapland's values and commitment to delivering an exceptional and immersive experience for every family. Undertake any other duties as reasonably required to support the successful delivery of the event. Qualifications Proven experience as a Props Supervisor, Prop Master or senior props role within theatre, film, events or immersive experiences. Strong understanding of how props function within live environments, including performer interaction, durability and safety considerations. Excellent creative judgement with a strong eye for detail, materials, texture and storytelling. Ability to interpret designs and realise them into high quality 3D objects. Practical making skills across a range of materials and techniques (e.g. carpentry, sculpting, painting, finishing, upholstery, basic metalwork or casting). Good understanding of design styles, historical references and visual language to support world building. Strong budgeting and cost management skills, with experience managing prop spend. Strong leadership and communication skills, with experience managing or supervising teams. Experience recruiting, onboarding and leading both workshop based and on site props teams. Excellent organisational skills with the ability to manage large volumes of props simultaneously. Strong understanding of asset tracking, inventory systems and logistics coordination. Solid understanding of prop continuity and operational requirements within live environments. Good working knowledge of health & safety practices relating to props and public interaction. Comfortable working with measurements, proportions and basic calculations required for fabrication and materials. Ability to work efficiently under pressure and to tight deadlines, particularly during build and live periods. Flexible approach to working hours, including evenings, weekends and extended hours during peak delivery phases. Proactive, solution focused mindset with a calm and professional approach. Ability to work independently and collaboratively as part of a wider production team. Comfortable working outdoors in woodland environments and variable weather conditions. Applicants must be authorised to work in the United Kingdom without the need for visa sponsorship. Lapland is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
Join the creative revolution at XR! XR is on a mission to transform how the world creates, connects, and experiences advertising. As the global leader in creative operations, we help brands and agencies bring their ideas to life and deliver them seamlessly across every screen. Our leading technology and services power creativity for the marketing and entertainment industries, and you can be a part of it! At XR,you'lljoin a high-energy, collaborative environment where your ideas can spark real change. We champion innovation at every level, empowering our teams to take risks, challenge norms, and unlock new possibilities. Your voice, your talent, and your vision matter here- XR is where you come to grow, learn, and thrive. Ready to make an impact?Ifyou'repassionate about technology, solving complex challenges, and joining a teamthat'schanging the game, XR is the place for you.Let'sshape the future together! The Opportunity The role of Customer Success Manager (CSM)istheprimary point of contact, relationship owner, and internal advocate for XR's enterprise Brands. Partnering with the Sales team for pre-salesopportunitiesand owning the account post-sale, the CSMis responsible formanaging onboarding, training, and the foundation for a long-term successful engagement. The Customer Success teamcomprisesteam members who are experts on the suite of XR products. Acting asthe experts, they can craft meaningful solutions to our customer challenges, always on the lookout for ways they can help solve client needs. The CSMis responsible fornurturing the relationship post-onboarding by creatingtailoredrelationship journeys full of proactivetouch-points, continued training, learning, consultation, and acting as the Subject Matter Expert (SME) for the client and their usage of the XR Platform and services. Internally, the CSM is the client's advocate, working cross-departmentally with all groups that touch the client's business to understand and improve products, services, workflows, communication, opportunities,or solutions for the client. This role is also revenue-responsible; instrumentaltorenewals, growth, andadditionalservices or featureswhere theyfit into the client's needs. Team members in this role are passionate about Clients and their experiences. They are strategic problem solvers: organized, analytical, and thoughtful. They are team players but are also comfortable taking the lead or working independently. Their high EQ and interpersonal skills make them a trusted resource internally and externally, and they arefrequentlyconsidered someone you can depend on for a creative solution, a thoughtful response, or a listening ear. Job Responsibilities Cultivate and own close client relationships with multiple stakeholders including Senior Members of the client team, respective agency partners, etc. Create customized Client Success Plan for enterprise clients that dictates scheduledtouch-pointsfor proactive outreach, including weekly,monthlyor quarterly calls, video or in-person meetings Conduct and/or coordinate client onboarding sessions, as well as continued training sessions for suite of XR products and offerings Drive client engagement, adoption, and retention by understanding client business needs and goals; helping them tohigh levelsof success using XR products and services Develop deep insight and knowledge of the clients' teams and operational structure by building a network of relationships UtilizeXR-supported analytical tools tomonitorand analyze engagement, operational and business progression, to provide recommendations and guidance based on data results, both to client and internal teams Present business reviews to clients, and share suggestions andoptimalsolutions. Proactivelymaintaina high knowledge level of all supported services, products, and projects for client Adviseclient of existing resources such as platform guides, knowledgebase articles, tutorials, and how-to-videos, or work with internal teams to create where needed Work with departmental leaders, Product Owners, and Marketing to create personalized communication focused on company initiatives,changesor improvements to existing products in use, newfeaturesand products they might find useful,etc Represent the VoiceOfthe Customer (VOC) to provide input into core products, marketing, sales processes, and service improvements that may enhance the client experience Participate in the creation of interdepartmental support models,workflowsand SOPs Act as the Subject Matter Expert (SME) on client-specific items, including acting as an escalation point for internal teams on business rules and best practices Collaborate and/or guide internal teams who support the client or client projects, including Activation Management & Campaign Services (SME), Center of Excellence, Insights (Reporting), Product, Development, Sales Operations and Technical Support Partner with the Deal Desk to ensureoptimalaccount performance, and present renewals to existing clients that are aligned with XR strategy. Work with clients on other contractual initiatives such as amendments, SOWs, SLAs,etcwith Legal/Contracts team Align with Global Business Partner to upsell and cross-selladditionalproducts or services to contribute to the client's success Assist Global Business Partner and Marketing in managing and executing RFP requests Minimum qualifications Minimum3years' experience in a B2B/Enterprise Customer Successor5 years of experience managing large client accounts, preferably in the advertising space. A strong passion for the client's experience, with the ability and willingness to engage directly with them In-depth knowledge of the advertising production industry with experience in creativelogisticsand campaign management, ordemonstratedability toquickly and effectively learn various products and services Comfortable leading client workshops, onboarding sessions, or meetings Accountability, and comfort in being the face of both good andbad newsto the client Exceptionally high EQ and ability to understand verbal and non-verbal feedback from external and internal stakeholders toproperly assessand understand complex situations Attention to detail and organizational skills Ability to communicate across all departments and levels, providing difficult-to-deliver feedback where needed in a delicate way Ability to take initiative and prioritize while working independently or collaborating with a team Strategic problem-solver, who is open to coaching and training A record of accomplishment of success and strategy in turning new clients into raving advocates Ability to effectively upsell and cross-selladditionalservices that would support the specific Client needs Familiarity in working within CRMs, Support Ticketing Systems, or other important tools for tracking user relationships and engagement Proficient in MS Excel, PowerPoint, Google Business Suite, data analysis, and visualization tools KPIs Outlined below are some of the metrics you will be responsible for: User engagement - % and number of active users per month Net Promoter Score (NPS), Customer Satisfaction Score (CSAT)and other client feedback Revenue growth Conversion rate Client churn rate Client and Extreme Reach agreed upon cadence of formal business reviews (i.e.Quarterly) The wonderful world of XR Impactful Work:You'll be at the heart of a company revolutionizing the media and creative industries. From a cutting-edge platform to AI-driven insights, your work will help our clients produce and deliver world-class content to millions worldwide. Global Reach, Local Impact:With a team of over 1,100 talented professionals serving 140 markets, we blend global scale with personalized service. Join us, and be part of a diverse, dynamic team that's making waves across the globe! Innovation & Growth:We're all about pushing boundaries and staying ahead of the curve. At XR Extreme Reach, you'll be working on groundbreaking products that power TV, film, digital marketing, and entertainment. Creative Culture:We celebrate creativity and collaboration. Whether you're working in tech, media, or creative services, we foster a culture that encourages fresh ideas, innovation, and out-of-the-box thinking. Make a Difference:Here, you'll help clients tell their stories on a global stage, while ensuring their creative vision is executed with precision and style. Let's Redefine What's Possible If you're ready to elevate brand growth, connect creativity across platforms, and unlock a new era of creative intelligence, we'd love to hear from you. Pitch us your vision- and let's build the future, together.
Apr 24, 2026
Full time
Join the creative revolution at XR! XR is on a mission to transform how the world creates, connects, and experiences advertising. As the global leader in creative operations, we help brands and agencies bring their ideas to life and deliver them seamlessly across every screen. Our leading technology and services power creativity for the marketing and entertainment industries, and you can be a part of it! At XR,you'lljoin a high-energy, collaborative environment where your ideas can spark real change. We champion innovation at every level, empowering our teams to take risks, challenge norms, and unlock new possibilities. Your voice, your talent, and your vision matter here- XR is where you come to grow, learn, and thrive. Ready to make an impact?Ifyou'repassionate about technology, solving complex challenges, and joining a teamthat'schanging the game, XR is the place for you.Let'sshape the future together! The Opportunity The role of Customer Success Manager (CSM)istheprimary point of contact, relationship owner, and internal advocate for XR's enterprise Brands. Partnering with the Sales team for pre-salesopportunitiesand owning the account post-sale, the CSMis responsible formanaging onboarding, training, and the foundation for a long-term successful engagement. The Customer Success teamcomprisesteam members who are experts on the suite of XR products. Acting asthe experts, they can craft meaningful solutions to our customer challenges, always on the lookout for ways they can help solve client needs. The CSMis responsible fornurturing the relationship post-onboarding by creatingtailoredrelationship journeys full of proactivetouch-points, continued training, learning, consultation, and acting as the Subject Matter Expert (SME) for the client and their usage of the XR Platform and services. Internally, the CSM is the client's advocate, working cross-departmentally with all groups that touch the client's business to understand and improve products, services, workflows, communication, opportunities,or solutions for the client. This role is also revenue-responsible; instrumentaltorenewals, growth, andadditionalservices or featureswhere theyfit into the client's needs. Team members in this role are passionate about Clients and their experiences. They are strategic problem solvers: organized, analytical, and thoughtful. They are team players but are also comfortable taking the lead or working independently. Their high EQ and interpersonal skills make them a trusted resource internally and externally, and they arefrequentlyconsidered someone you can depend on for a creative solution, a thoughtful response, or a listening ear. Job Responsibilities Cultivate and own close client relationships with multiple stakeholders including Senior Members of the client team, respective agency partners, etc. Create customized Client Success Plan for enterprise clients that dictates scheduledtouch-pointsfor proactive outreach, including weekly,monthlyor quarterly calls, video or in-person meetings Conduct and/or coordinate client onboarding sessions, as well as continued training sessions for suite of XR products and offerings Drive client engagement, adoption, and retention by understanding client business needs and goals; helping them tohigh levelsof success using XR products and services Develop deep insight and knowledge of the clients' teams and operational structure by building a network of relationships UtilizeXR-supported analytical tools tomonitorand analyze engagement, operational and business progression, to provide recommendations and guidance based on data results, both to client and internal teams Present business reviews to clients, and share suggestions andoptimalsolutions. Proactivelymaintaina high knowledge level of all supported services, products, and projects for client Adviseclient of existing resources such as platform guides, knowledgebase articles, tutorials, and how-to-videos, or work with internal teams to create where needed Work with departmental leaders, Product Owners, and Marketing to create personalized communication focused on company initiatives,changesor improvements to existing products in use, newfeaturesand products they might find useful,etc Represent the VoiceOfthe Customer (VOC) to provide input into core products, marketing, sales processes, and service improvements that may enhance the client experience Participate in the creation of interdepartmental support models,workflowsand SOPs Act as the Subject Matter Expert (SME) on client-specific items, including acting as an escalation point for internal teams on business rules and best practices Collaborate and/or guide internal teams who support the client or client projects, including Activation Management & Campaign Services (SME), Center of Excellence, Insights (Reporting), Product, Development, Sales Operations and Technical Support Partner with the Deal Desk to ensureoptimalaccount performance, and present renewals to existing clients that are aligned with XR strategy. Work with clients on other contractual initiatives such as amendments, SOWs, SLAs,etcwith Legal/Contracts team Align with Global Business Partner to upsell and cross-selladditionalproducts or services to contribute to the client's success Assist Global Business Partner and Marketing in managing and executing RFP requests Minimum qualifications Minimum3years' experience in a B2B/Enterprise Customer Successor5 years of experience managing large client accounts, preferably in the advertising space. A strong passion for the client's experience, with the ability and willingness to engage directly with them In-depth knowledge of the advertising production industry with experience in creativelogisticsand campaign management, ordemonstratedability toquickly and effectively learn various products and services Comfortable leading client workshops, onboarding sessions, or meetings Accountability, and comfort in being the face of both good andbad newsto the client Exceptionally high EQ and ability to understand verbal and non-verbal feedback from external and internal stakeholders toproperly assessand understand complex situations Attention to detail and organizational skills Ability to communicate across all departments and levels, providing difficult-to-deliver feedback where needed in a delicate way Ability to take initiative and prioritize while working independently or collaborating with a team Strategic problem-solver, who is open to coaching and training A record of accomplishment of success and strategy in turning new clients into raving advocates Ability to effectively upsell and cross-selladditionalservices that would support the specific Client needs Familiarity in working within CRMs, Support Ticketing Systems, or other important tools for tracking user relationships and engagement Proficient in MS Excel, PowerPoint, Google Business Suite, data analysis, and visualization tools KPIs Outlined below are some of the metrics you will be responsible for: User engagement - % and number of active users per month Net Promoter Score (NPS), Customer Satisfaction Score (CSAT)and other client feedback Revenue growth Conversion rate Client churn rate Client and Extreme Reach agreed upon cadence of formal business reviews (i.e.Quarterly) The wonderful world of XR Impactful Work:You'll be at the heart of a company revolutionizing the media and creative industries. From a cutting-edge platform to AI-driven insights, your work will help our clients produce and deliver world-class content to millions worldwide. Global Reach, Local Impact:With a team of over 1,100 talented professionals serving 140 markets, we blend global scale with personalized service. Join us, and be part of a diverse, dynamic team that's making waves across the globe! Innovation & Growth:We're all about pushing boundaries and staying ahead of the curve. At XR Extreme Reach, you'll be working on groundbreaking products that power TV, film, digital marketing, and entertainment. Creative Culture:We celebrate creativity and collaboration. Whether you're working in tech, media, or creative services, we foster a culture that encourages fresh ideas, innovation, and out-of-the-box thinking. Make a Difference:Here, you'll help clients tell their stories on a global stage, while ensuring their creative vision is executed with precision and style. Let's Redefine What's Possible If you're ready to elevate brand growth, connect creativity across platforms, and unlock a new era of creative intelligence, we'd love to hear from you. Pitch us your vision- and let's build the future, together.
Senior Reporter 32,000 - 36,000 + Bonus + Excellent Benefits Hybrid London Leading media publishing business seeks a talented Senior Reporter with around 2 years of experience to join their fast-growing team focusing on cutting-edge finance services related content. The Senior Reporter is responsible for delivering high-quality, agenda-setting journalism across two industry leading brands. The role plays a critical part in: Driving daily news output and content quality Supporting audience growth and engagement Contributing to commercial content delivery and event coverage This is a senior delivery role combining strong journalistic instincts, industry engagement, and commercial awareness, with a focus on producing content that informs, engages, and supports the business wider business objectives. Editorial Output & Content Creation Produce a high volume of accurate, timely, and engaging news and feature content Identify and write exclusive stories through strong industry contacts Monitor market developments, regulatory changes, and competitor activity Ensure all content meets editorial standards, tone, and compliance requirements Audience & Engagement Contribute to audience growth through compelling, relevant content Support optimisation of headline writing, SEO, and digital performance Contribute to newsletter output and daily publishing schedules Engage with social and LinkedIn strategy to maximise content reach Industry Engagement Build and maintain a strong network of industry contacts (lenders, brokers, stakeholders) Attend and report on industry events, conferences, and roundtables Identify emerging trends and sentiment to inform editorial direction Commercial & Sponsored Content Support the delivery of paid-for content, ensuring it meets editorial and audience standards Work with commercial teams to deliver high-quality sponsored articles, video, and audio content Maintain clear distinction between editorial and commercial content while supporting business objectives Profile of Candidate: Proven experience in financial services or mortgage journalism Strong news sense with ability to identify and develop exclusive stories Excellent writing, editing, and proofreading skills Solid understanding of digital publishing, SEO, and content performance metrics Ability to work at pace and manage multiple deadlines effectively Strong communication and relationship-building skills across industry stakeholders Commercial awareness with ability to support sponsored content delivery Experience across multimedia formats (video, audio, live events) desirable Knowledge of media law and compliance preferable NCTJ qualification desirable Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media sales, digital media sales, print sales, exhibition sales, event sales, conference sales, outdoor sales, radio sales, marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Apr 24, 2026
Full time
Senior Reporter 32,000 - 36,000 + Bonus + Excellent Benefits Hybrid London Leading media publishing business seeks a talented Senior Reporter with around 2 years of experience to join their fast-growing team focusing on cutting-edge finance services related content. The Senior Reporter is responsible for delivering high-quality, agenda-setting journalism across two industry leading brands. The role plays a critical part in: Driving daily news output and content quality Supporting audience growth and engagement Contributing to commercial content delivery and event coverage This is a senior delivery role combining strong journalistic instincts, industry engagement, and commercial awareness, with a focus on producing content that informs, engages, and supports the business wider business objectives. Editorial Output & Content Creation Produce a high volume of accurate, timely, and engaging news and feature content Identify and write exclusive stories through strong industry contacts Monitor market developments, regulatory changes, and competitor activity Ensure all content meets editorial standards, tone, and compliance requirements Audience & Engagement Contribute to audience growth through compelling, relevant content Support optimisation of headline writing, SEO, and digital performance Contribute to newsletter output and daily publishing schedules Engage with social and LinkedIn strategy to maximise content reach Industry Engagement Build and maintain a strong network of industry contacts (lenders, brokers, stakeholders) Attend and report on industry events, conferences, and roundtables Identify emerging trends and sentiment to inform editorial direction Commercial & Sponsored Content Support the delivery of paid-for content, ensuring it meets editorial and audience standards Work with commercial teams to deliver high-quality sponsored articles, video, and audio content Maintain clear distinction between editorial and commercial content while supporting business objectives Profile of Candidate: Proven experience in financial services or mortgage journalism Strong news sense with ability to identify and develop exclusive stories Excellent writing, editing, and proofreading skills Solid understanding of digital publishing, SEO, and content performance metrics Ability to work at pace and manage multiple deadlines effectively Strong communication and relationship-building skills across industry stakeholders Commercial awareness with ability to support sponsored content delivery Experience across multimedia formats (video, audio, live events) desirable Knowledge of media law and compliance preferable NCTJ qualification desirable Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media sales, digital media sales, print sales, exhibition sales, event sales, conference sales, outdoor sales, radio sales, marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Senior Social Work Practitioner GRADE: ME13with London Weighting and two increments for AMHP work DIRECTORATE: Adult Social Care Integrated Care & Public Health HOURS OF WORK: 35 RESPONSIBLE TO: Team Manager (LINE MANAGER) ACCOUNTABLE TO: Service Manager Head of Service, Mental Health RESPONSIBLE FOR: Social Work Staff, Support Workers, students or trainees as required LIAISES WITH: Multi Professionals, including in the Mental Health Trust - Inpatient and Community Services. Housing, Public Health. Adult, Older People and Children's Social Care and Health Services. Primary and Secondary Care Services. Statutory and non- Statutory Services OVERVIEW OF THE POST To provide advice consultation and professional supervision to a group of specialist mental health social care staff To be a lead practitioner in the team, ensuring the provision of a high quality and safe specialist mental health service to the defined service user group. The post holder will be expected to deliver a range of evidence-based interventions which will promote strengths base approach, social inclusion for this group of service users, who Experience low, moderate or severe or mental health issues. The post holder will work in partnership with a range of other services which may include EIS, Home Treatment Teams, Integrated Recovery Hubs Older People, Integrated Recovery Hubs (IRH), Acute, Inpatients Services, Voluntary and independent and community services. The principal purpose is to provide a person cantered approach, focusing on Strength, ability, and the resident existing networks The senior will be relied on to lead by example The Postholder will practice to the Department Social Work Model and guide colleagues in the team in this framework The post holder will work within the safeguarding adults and safeguarding children frameworks across the London Borough of Merton Able to act consistent with the Values of the Council KEY TASKS AND RESPONSIBILITIES Foster recovery through empowerment of Residents and carers by involving them in the planning of their care Establishing and maintaining consistent supportive relationships, which encourages increased self-determination and responsibility for service users and their care. Offer a range of evidence-based interventions and risk management approaches enabling the residents and carers to reduce and manage symptoms and high-risk behaviour. Offer practice guidance to colleagues in the team Be proactive, innovative and creative in delivering care, enabling the facilitation of service user's recovery. Engage residents and carers in relapse prevention and crisis planning providing intervention that maximize the ability to resolve crisis and prevent hospitalization. Support early discharge from both inpatient and Home Treatment Team by providing regular, formal reviews. Deliver a collaborative and responsive service through practice that is dictated by service users/carers intelligence and experience of their own situation . Display expertise in understanding and applying Social Care, Mental Health, Mental Capacity legislation and guidance. Display awareness of the wider range of Social Care legislation and policy, Be creative in ensuring information and advice is delivered in manner that will be receptive to others Act as Case Manager to a defined caseload of service users. Respond swiftly to crisis, providing intervention to prevent admission. Work closely with Carers. Ability to act independently carrying out function on the team's Duty system while also seeking to consult with seniors as required Recognize racial, cultural, sexual preference and linguistic differences. Ensure that record keeping/documentation reflects, prescribed departmental expectation. Maximize the use of resources within the team and available in the community. Have an understanding and work with the mental Health trust and Integrated Commissioning Board. Carry out the responsibility of being part of the Lead group in the service Ensure that care and support plans are reviewed and updated to take into account of the most recent information regarding Residents and Carer needs. It should reflect their views, their voice . Undertake risk assessment/management and positive risk taking by developing genuine interventions with those you are working with Carry out SAM or Enquiry Officer Duty under Safeguarding procedures, as appropriate Ensure activity/contact is entered promptly on Mosaic, conforming with Department Recording requirement. Provide carers assessment and care plans or support their production Work with Brokerage, mental health Social Work Service process to implement Care Packages, including personalised budgets, in the community. Knowledgeable about financial implications of the Care Act 2014, and Departmental policy and procedure arising from this Guide colleagues to ensure discussion regards Financial implication of the Cre Act are discussed with residents and Carers 3. KEY RELATIONSHIPS Maintain professional relationships with other agencies, e.g.,; Neighbourhood Services, Police, Probation Service, Education, Advocacy, PALS, Benefits and Voluntary Services to ensure provision of a quality package of care and service delivery for the service users and their carers. 4. SERVICE DEVELOPMENT AND DELIVERY Participate in service development and partake in the evaluation of the quality of service delivery. Support and facilitate initiative in developing service user's participation groups. Assist in planning, undertaking and evaluating specific projects related to clinical practice within the community. 5. MANAGEMENT/ AUDIT Implement and participate in orientation and local induction programmes for staff. Achieve and demonstrate agreed standards of personal and professional development within the agreed time scale. Participate in research, audit reviews and other initiatives in accordance to expected Governance. Be responsible for ensuring that accurate records are kept in accordance with Council policies and legal requirements. Report all complaints and or incidents in accordance with Local Authority procedures and ensure that the line manager is informed. Actively contribute to the development and review of policies and procedures based upon best practice. 6. TRAINING Ensure that own knowledge and skills are constantly updated. Attain appropriate levels of computer literacy Facilitate students achieving their competencies relevant to their outcome. Attend mandatory training as outlined by Trust policies. Undertake training as necessary in line with the development of the post, through continuous Professional Development Be an approved mental health practitioner, providing assessments as required by the mental health act. Or willingness to undertake AMHP training if required Undertake SAM training and practice as a SAM 7. PROFESSIONAL To participate in the AMHP Duty rota, providing a source of support and advice to those undertaking duties under the Mental Health Act 1983, and to provide specialist cover as necessary. Have a working knowledge of current appropriate legislations - The Children's Act, Care Act (2014), Carers legislation and the Mental Health Act (1983) and other relevant legislation. Be aware of and adhere to Local Authority procedures. Set own objectives through Appraisal, work towards achieving these Deliver and engage in regular professional supervision. Adhere to and work within the guidelines of own professional code of practice. Maintain registration of care profession and membership in relation to the relevant professional qualification Act as a positive role model for colleagues. Ensure that full regard is taken of the dignity, individuality and well-being of residents and carers. Be accountable for own practice and take every reasonable opportunity to sustain and improve knowledge and professional competence. Advocate and promote self-advocacy for service users/carers. 8. COMMUNICATION AND WORKING RELATIONSHIPS Communicate effectively with other members of the service pertaining the assessment, care plan, risk factors, relapse signature, sign of deterioration in service user's mental and physical conditions. Ensure that information of a sensitive and contentious content is handled with professionalism and communicated appropriately to clearly identified persons. Respond to emergency situations in a clear and supportive manner showing sensitivity and direction at all times. 9. CONFIDENTIALITY In the course of your employment you will handle confidential personal information You must not read, discuss, disclose or pass on confidential information unless it is necessary in the pursuance of your legitimate duties. Unauthorized disclosure of such information will be treated as a serious disciplinary matter. In addition it is important that you realize that if this confidentiality is breached, this may result in civil proceedings or a criminal prosecution. 10. HEALTH AND SAFETY . click apply for full job details
Apr 23, 2026
Full time
Senior Social Work Practitioner GRADE: ME13with London Weighting and two increments for AMHP work DIRECTORATE: Adult Social Care Integrated Care & Public Health HOURS OF WORK: 35 RESPONSIBLE TO: Team Manager (LINE MANAGER) ACCOUNTABLE TO: Service Manager Head of Service, Mental Health RESPONSIBLE FOR: Social Work Staff, Support Workers, students or trainees as required LIAISES WITH: Multi Professionals, including in the Mental Health Trust - Inpatient and Community Services. Housing, Public Health. Adult, Older People and Children's Social Care and Health Services. Primary and Secondary Care Services. Statutory and non- Statutory Services OVERVIEW OF THE POST To provide advice consultation and professional supervision to a group of specialist mental health social care staff To be a lead practitioner in the team, ensuring the provision of a high quality and safe specialist mental health service to the defined service user group. The post holder will be expected to deliver a range of evidence-based interventions which will promote strengths base approach, social inclusion for this group of service users, who Experience low, moderate or severe or mental health issues. The post holder will work in partnership with a range of other services which may include EIS, Home Treatment Teams, Integrated Recovery Hubs Older People, Integrated Recovery Hubs (IRH), Acute, Inpatients Services, Voluntary and independent and community services. The principal purpose is to provide a person cantered approach, focusing on Strength, ability, and the resident existing networks The senior will be relied on to lead by example The Postholder will practice to the Department Social Work Model and guide colleagues in the team in this framework The post holder will work within the safeguarding adults and safeguarding children frameworks across the London Borough of Merton Able to act consistent with the Values of the Council KEY TASKS AND RESPONSIBILITIES Foster recovery through empowerment of Residents and carers by involving them in the planning of their care Establishing and maintaining consistent supportive relationships, which encourages increased self-determination and responsibility for service users and their care. Offer a range of evidence-based interventions and risk management approaches enabling the residents and carers to reduce and manage symptoms and high-risk behaviour. Offer practice guidance to colleagues in the team Be proactive, innovative and creative in delivering care, enabling the facilitation of service user's recovery. Engage residents and carers in relapse prevention and crisis planning providing intervention that maximize the ability to resolve crisis and prevent hospitalization. Support early discharge from both inpatient and Home Treatment Team by providing regular, formal reviews. Deliver a collaborative and responsive service through practice that is dictated by service users/carers intelligence and experience of their own situation . Display expertise in understanding and applying Social Care, Mental Health, Mental Capacity legislation and guidance. Display awareness of the wider range of Social Care legislation and policy, Be creative in ensuring information and advice is delivered in manner that will be receptive to others Act as Case Manager to a defined caseload of service users. Respond swiftly to crisis, providing intervention to prevent admission. Work closely with Carers. Ability to act independently carrying out function on the team's Duty system while also seeking to consult with seniors as required Recognize racial, cultural, sexual preference and linguistic differences. Ensure that record keeping/documentation reflects, prescribed departmental expectation. Maximize the use of resources within the team and available in the community. Have an understanding and work with the mental Health trust and Integrated Commissioning Board. Carry out the responsibility of being part of the Lead group in the service Ensure that care and support plans are reviewed and updated to take into account of the most recent information regarding Residents and Carer needs. It should reflect their views, their voice . Undertake risk assessment/management and positive risk taking by developing genuine interventions with those you are working with Carry out SAM or Enquiry Officer Duty under Safeguarding procedures, as appropriate Ensure activity/contact is entered promptly on Mosaic, conforming with Department Recording requirement. Provide carers assessment and care plans or support their production Work with Brokerage, mental health Social Work Service process to implement Care Packages, including personalised budgets, in the community. Knowledgeable about financial implications of the Care Act 2014, and Departmental policy and procedure arising from this Guide colleagues to ensure discussion regards Financial implication of the Cre Act are discussed with residents and Carers 3. KEY RELATIONSHIPS Maintain professional relationships with other agencies, e.g.,; Neighbourhood Services, Police, Probation Service, Education, Advocacy, PALS, Benefits and Voluntary Services to ensure provision of a quality package of care and service delivery for the service users and their carers. 4. SERVICE DEVELOPMENT AND DELIVERY Participate in service development and partake in the evaluation of the quality of service delivery. Support and facilitate initiative in developing service user's participation groups. Assist in planning, undertaking and evaluating specific projects related to clinical practice within the community. 5. MANAGEMENT/ AUDIT Implement and participate in orientation and local induction programmes for staff. Achieve and demonstrate agreed standards of personal and professional development within the agreed time scale. Participate in research, audit reviews and other initiatives in accordance to expected Governance. Be responsible for ensuring that accurate records are kept in accordance with Council policies and legal requirements. Report all complaints and or incidents in accordance with Local Authority procedures and ensure that the line manager is informed. Actively contribute to the development and review of policies and procedures based upon best practice. 6. TRAINING Ensure that own knowledge and skills are constantly updated. Attain appropriate levels of computer literacy Facilitate students achieving their competencies relevant to their outcome. Attend mandatory training as outlined by Trust policies. Undertake training as necessary in line with the development of the post, through continuous Professional Development Be an approved mental health practitioner, providing assessments as required by the mental health act. Or willingness to undertake AMHP training if required Undertake SAM training and practice as a SAM 7. PROFESSIONAL To participate in the AMHP Duty rota, providing a source of support and advice to those undertaking duties under the Mental Health Act 1983, and to provide specialist cover as necessary. Have a working knowledge of current appropriate legislations - The Children's Act, Care Act (2014), Carers legislation and the Mental Health Act (1983) and other relevant legislation. Be aware of and adhere to Local Authority procedures. Set own objectives through Appraisal, work towards achieving these Deliver and engage in regular professional supervision. Adhere to and work within the guidelines of own professional code of practice. Maintain registration of care profession and membership in relation to the relevant professional qualification Act as a positive role model for colleagues. Ensure that full regard is taken of the dignity, individuality and well-being of residents and carers. Be accountable for own practice and take every reasonable opportunity to sustain and improve knowledge and professional competence. Advocate and promote self-advocacy for service users/carers. 8. COMMUNICATION AND WORKING RELATIONSHIPS Communicate effectively with other members of the service pertaining the assessment, care plan, risk factors, relapse signature, sign of deterioration in service user's mental and physical conditions. Ensure that information of a sensitive and contentious content is handled with professionalism and communicated appropriately to clearly identified persons. Respond to emergency situations in a clear and supportive manner showing sensitivity and direction at all times. 9. CONFIDENTIALITY In the course of your employment you will handle confidential personal information You must not read, discuss, disclose or pass on confidential information unless it is necessary in the pursuance of your legitimate duties. Unauthorized disclosure of such information will be treated as a serious disciplinary matter. In addition it is important that you realize that if this confidentiality is breached, this may result in civil proceedings or a criminal prosecution. 10. HEALTH AND SAFETY . click apply for full job details
