Our client is a global freight forwarder, although shipping world-wide they are a specialist shipper to Africa, the Middle East, India and Pakistan. Working with local partners on every continent this ensures they can offer you the best advice and sea freight options available.
Well established they are looking to strengthen the operations team and are now recruiting for a Sea Freight Operations Exports Forwarding Clerk.
Key responsibilities are as follows
Dealing with customer queries via telephone/email
Monitor and maintain a shared email inbox and work with Microsoft teams
Obtain costings, provide quotes complete with service information to clients
Undertake customer bookings and input data into their Freight system
Prepare and submit import customs entries
Liaise with clients, sub-contractors, suppliers and overseas agents
Check and send customer documentation
Produce bills of lading
Provide bill of lading instructions
Carry out any other reasonable duties required by the business
Experience required
Sea Freight forwarding experience
A candidate who can work to deadlines and has an overall understanding of freight forwarding.
Attention to detail
Decision-making ability
Good organisational skills
Good communication skills (verbal and written)
Ability to use Excel, Word and Outlook
Professional telephone manner (particularly with challenging clients
Salary and Benefits
Salary Circa 30,000 depending on experience.
Working hours - 9-5:15
Holidays - 22 days + Bank hols to start
Pension