Operations Director

Are you an experienced operations professional with a background in property, accommodation, or facilities management? Do you enjoy leading teams, improving processes, and ensuring high operational standards across multiple sites? Robert Half is delighted to be chosen to select applicants for a newly available role that offers an exciting opportunity to join a successful and growing business in the heart of St Andrews.

Our client manages a portfolio of beautifully renovated, high-quality properties across the town, providing accommodation for students during the academic year and premium short-term lets during the summer season. With the business continuing to grow and new developments underway, they are now seeking an Operations Director to take ownership of day-to-day operations and ensure service excellence across the portfolio.

The Operations Director will oversee the smooth running of daily operations, compliance, maintenance, and service delivery across a property portfolio. You will lead a small, dedicated team, ensuring consistency, quality, and efficiency across all activities.

• Lead, manage, and support the property management team
• Oversee day-to-day operations across a multi-property portfolio
• Ensure all properties meet regulatory and compliance requirements
• Maintain high service standards for students and holiday guests
• Coordinate maintenance activity and ensure issues are resolved promptly
• Oversee operational readiness for student rental cycles and summer lettings
• Improve systems, processes, and workflows as the business continues to grow
• Work closely with the Managing Director, who spends part of each month on-site

We are looking for a candidate who brings experience in a relevant operational environment, such as:

• Property management
• Hospitality accommodation operations
• Facilities management
• Estates operations

You will be someone who can step in with confidence, understands regulation and compliance, and has proven experience leading small teams in a service-driven setting.

• Strong leadership and organisational skills
• Experience managing multi-site operations
• Knowledge of property compliance and health & safety
• A proactive, hands-on mindset
• Excellent communication and stakeholder management abilities
• The ability to work independently and maintain high standards

• £45,000 - £50,000 base salary
• 5% employer pension contribution
• Private medical insurance
• 23 days annual leave + public holidays
• On-site parking
• Opportunity to shape and lead operations in a growing, well-invested business
• A long-term role with variety, autonomy, and impact

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.