Head of Residential Asset Management

A senior leadership opportunity has arisen as part of a long-term growth strategy for a national property and infrastructure organisation. This confidential appointment is for an experienced Head of Asset Management to lead the operational delivery of large, complex and diverse property portfolios across the UK, while supporting the continued growth and evolution of the business.

The role has responsibility for a national asset management function comprising c.50 asset managers, technical specialists and support staff. The team delivers asset management services across major infrastructure and transport-related portfolios, operating to high technical, commercial and governance standards. The successful candidate will play a key role in setting direction, ensuring consistency of delivery and strengthening client relationships.

The Role
Reporting into senior leadership, the Head of Asset Management will have overall accountability for operational performance, technical standards and commercial outcomes across national portfolios. The position requires close collaboration with internal leadership teams and clients, alongside an active role in business development and new contract mobilisation.
The role may be based from a central UK office location, though flexibility on office base is available due to the national scope of responsibilities. Regular travel across the UK will be required.

Key Responsibilities

• Provide leadership and oversight of asset management delivery across national portfolios
• Set, maintain and improve technical standards, compliance and legislative adherence
• Drive performance against SLAs and KPIs, ensuring quality and consistency of service
• Work in partnership with client and internal teams to manage budgets and control costs
• Maintain accountability for financial performance and profitability of asset management contracts
• Support the development of new business opportunities and client relationships
• Contribute to tender submissions, including resource planning, scope definition and cost estimates
• Support and oversee the mobilisation of new contracts
• Promote continuous improvement and innovation in service delivery

Candidate Profile

• MRICS qualified with significant experience in property and asset management
• Demonstrable experience leading large teams and managing complex, multi-site portfolios
• Strong commercial awareness with experience managing client relationships at a senior level
• Ability to operate effectively across operational, technical and strategic environments
• Confident communicator with the credibility to influence at all levels
• Willingness to travel nationally; full clean driving licence required

Remuneration & Benefits

• Highly competitive salary package
• Comprehensive benefits offering, including flexible benefits tailored to individual circumstances
• Support for flexible and agile working arrangements