Logistics Administrator

About the Role

We are looking for a Logistics Administrator to support depot operations in Hartlepool. This is a key operational role, ensuring orders, stock, and deliveries are accurately recorded, confirmed, and reported to maintain smooth business operations.

This role is ideal for someone who is highly organised, detail-oriented, and enjoys working in a busy logistics environment.

Key Responsibilities

• Confirm daily orders across allocated depots accurately and on time

• Maintain depot schedules, including deleting zero orders and managing transfers

• Enter Goods Receipt Notes (GRNs) and ensure they are assigned correctly to lifted contracts

• Monitor vehicle and stock levels, investigate and report discrepancies

• Process third-party confirmations and upload invoices as required

• Manage credit notes within 24 hours, ensuring correct stock treatment

• Respond to customer queries via phone and email relating to orders and stock

• Undertake general administrative duties to support depot operations

• Proactively report any exceptions or operational issues to management

Skills & Experience

• Previous experience in order processing or logistics administration

• Strong attention to detail and accuracy in data entry

• Excellent communication skills to build relationships with internal teams and customers

• Ability to work in a fast-paced, deadline-driven environment

• Experience in transport or logistics is desirable but not essential

• Versatile and able to prioritise multiple tasks effectively

What We Offer

• Competitive salary of 28,000 per annum

• 25 days annual leave plus statutory holidays

• Fully funded study support after probation

• Opportunity to develop within a growing, operationally diverse business

Summary:
This role is perfect for a logistics-minded administrator who enjoys combining operational coordination, stock management, and order processing with some billing responsibility. You will be a key link between depots, customers, and the finance team, ensuring smooth day-to-day operations.