Job Description
Exciting Opportunity Alert! Join Rendall & Rittner as a Residential Services Manager
Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Residential Services Manager. This is an incredible career opportunity with a fantastic package.
Position: Residential Services Manager
Location: The Corniche, London, SE1 7GG
Working Hours: 4 days on, 4 days off
Salary: £39,000 - £40,000 per annum (depending on experience)
Contract: A permanent position that offers stability and room for growth.
Why Rendall & Rittner:
Award-Winning: Join an established and celebrated company known for delivering first-class property management services.
Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs.
Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness.
Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses.
Time Off: Enjoy 24 days of holiday inclusive of national holidays.
Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in-house 'TSS' temp team.
Professional Attire: A team uniform is provided to ensure a polished and consistent appearance.
Team Spirit: Be part of a collaborative work environment, where your team and relationships matter.
Pension Plan: Secure your future with the Rendall & Rittner Pension scheme.
Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters.
Development Details:
The Corniche is a luxury residential development located in London, along the Albert Embankment on the south bank of the River Thames. Developed by St James, part of the Berkeley Group in 2018, the development comprises of iconic towers, made up of 350 homes across apartments and penthouses. Residents benefit from a range of amenities, including a pool, spa, gym, cinema, private dining room, residents lounge with a bar, rooftop terrace, business suites, virtual golf, landscaped gardens and 24-hour concierge service. Nearby transport links include Waterloo, Westminster, and Vauxhall stations.
Key Responsibilities and Requirements:
As a Residential Services Manager at Rendall & Rittner, you will:
- Support the Estate Manager with the day-to-day operational running of the estate, including front desk operations, contractor management, Health & Safety compliance, and direct line management of 8 staff (Concierges and Duty Manager).
- Deliver a consistently high standard of customer service and resident engagement, acting as the first point of contact for enquiries, complaints, and escalated matters, ensuring timely and professional resolution.
- Act as the main on-site point of contact for residents and visitors, managing day-to-day issues efficiently and professionally.
- Take responsibility for decision-making and problem-solving in the absence of the Estate Manager.
- Carry out regular Health & Safety inspections and maintain accurate compliance records on QUOODA.
- Support the Estate Manager with Health & Safety audits, statutory compliance, and continuous improvement works.
- Lead and engage the Front of House team through daily interaction, monthly team meetings, mentoring, and regular one-to-one reviews.
- Manage staff rotas, performance management, training, disciplinaries, and all other staff-related matters.
How to Apply:
Ready for this incredible opportunity? Explore Rendall & Rittner on LinkedIn for more insights, or visit our website for a full list of current openings. "Ref "
Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. Some developments vary.
Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!
