Client Manager

  • Reed
  • East Grinstead, Sussex
  • Jan 30, 2026
Full time Call Centre / CustomerService

Job Description

Client Manager

  • Annual Salary: £45,000 - £60,000
  • Location: East Grinstead
  • Job Type: Permanent, Full-time

Reed Recruitment are working with a well-established accountancy practice within East Grinstead who are looking to add a Client Manager on to their growing team.

Day-to-day of the role:

  • Act as the sole point of contact for a portfolio of clients, ensuring all their tax and accounting needs are met efficiently.
  • Manage and oversee all client interactions, maintaining high standards of professionalism and service.
  • Utilise knowledge of accounting software such as CCH, Sage, and Xero to manage accounts effectively, although familiarity with these tools is not mandatory.
  • Ensure timely and accurate delivery of services, adhering to all regulatory and compliance requirements.

Required Skills & Qualifications:

  • Minimum of 5 years of experience in tax, with practice and self-assessment experience highly preferred.
  • Strong interpersonal and communication skills, capable of managing client relationships effectively.
  • Ability to work independently and manage multiple client portfolios.
  • ACCA or ICAEW qualification is preferred, though candidates with QBE (Qualified by Experience) will also be considered.

Benefits:

  • Competitive salary with performance-related bonuses (4% of monthly fees billed).
  • Paid overtime available in November, December, and January.
  • Pension scheme with a 3.5% employer contribution.
  • Private medical insurance and group life insurance.
  • Hybrid working model available following successful completion of a 3-month probation period, allowing up to 4 days of remote work per week.
  • On-site parking.

They are looking to shortlist for this Client Manager role immediately, so if you think you could be a good match for this position, please submit your CV and we will be in contact with next steps