Client Manager

  • Reed
  • Eastbourne, Sussex
  • Jan 30, 2026
Full time Call Centre / CustomerService

Job Description

Client Manager

  • Annual Salary: Negotiable on experience
  • Location: Brighton
  • Job Type: Full-time

Reed Brighton are looking for a Client Manager to provide high-level support to a Director, managing a broad portfolio of clients. This role is ideal for someone with experience in personal and corporate tax, adept at managing deadlines, and thriving in a fast-paced environment. A proactive mindset, attention to detail, and strong communication skills are essential.

Day-to-day of the role:

  • Prepare and submit Self Assessment tax returns for individuals, partnerships, and sole traders.
  • Support the completion of company accounts and corporation tax returns in line with client deadlines.
  • Prepare and submit associated filings including P11Ds, VAT, PAYE, and CIS registrations/returns.
  • Maintain full awareness of client compliance calendars to ensure no deadlines are missed.
  • Maintain control over all active jobs and submissions, using internal tracking tools to manage status and progress.
  • Coordinate with internal team members including the Director's secretary to ensure effective time management, diary planning, and communication with clients.
  • Promptly chase clients for outstanding records and respond to queries to keep workflows moving.
  • Utilise internal systems to monitor tax payment reminders, submission confirmations, and Companies House filings.
  • Assist with onboarding of new clients, ensuring appropriate systems and processes are in place from day one.
  • Support the Director's working style by maintaining clear systems, accurate records, and a responsive approach.

Required Skills & Qualifications:

  • Minimum 2 years' experience in a UK accountancy practice or tax team.
  • AAT qualified (or qualified by experience with a strong compliance and accounts background).
  • Preferred: ACA, ACCA or CTA (either qualified or part-qualified).
  • Demonstrable ability to prepare accounts for sole traders, partnerships, and limited companies.
  • Familiarity with cloud-based tax and accounting platforms (e.g., FreeAgent, Xero, HMRC systems).
  • Competent with Microsoft Excel, Outlook, and document management tools.
  • Strong organisational skills and ability to work at pace while maintaining accuracy.
  • Clear and professional communicator, both in writing and verbally.
  • Strong team ethic with the ability to coordinate with secretarial and admin staff.
  • Proactive and solution-focused, willing to take initiative to ensure progress.
  • High attention to detail and commitment to consistent client service.

Benefits:

  • Full training and support provided to build familiarity with internal systems and procedures.
  • Opportunities to take on greater responsibility as experience grows.
  • Regular check-ins and development reviews to support long-term progression within the firm.
  • Involvement in internal process improvements and practice development initiatives as appropriate.
  • Exposure to a varied and engaging client portfolio.
  • Encouragement and flexibility to pursue additional qualifications.

They are looking to interview immediately for this role, please submit a CV