Housing Assistant - Domestic Violence Services

• domestic abuse
• domestic violence
• Housing Support

Housing Assistant - Domestic Violence Services LOCATION: North Somerset HOURS: 30hrs per week (Mon - Fri)SALARY: £14.02 per hour + £1.69 holiday pay or £18.11 Umbrella DURATION: Temp - permSTART DATE: ASAP JOB PURPOSE: This post will work across services to oversee the housing provided as part of accommodation-based services:

1. Providing accommodation and housing related support to families and single women/men fleeing domestic abuse in our safe houses in North Somerset
2. Providing accommodation and housing related support to women with complex needs living in shared supported accommodation

MAIN OBJECTIVES:

• Deliver high standards of housing management to the properties
• Ensure the accommodation complies with health and Safety requirements
• Oversee works to properties ensuring maintenance, repairs and renewals are carried out to a high standard and within budget
• Void works and re-lets are planned and managed in a timely way.
• Champion service user empowerment and involvement

PRINCIPAL RESPONSIBILITIES

1. Housing Management

• Ensure residents are signed up using the agreed occupancy agreement, understanding their rights & obligations
• Inducted into the accommodation, ensuring they understand the health & safety and fire requirements
• Collect rent and service charges from residents.
• Ensure the effective maintenance of the properties in management, through regular inspections, logging, recording and reporting all repairs.
• Monitor and follow up maintenance works and check works against invoices
• Carry out some minor maintenance jobs such as putting up pictures and curtains.
• Ensure health & safety checks are completed in all properties
• Carry out welfare checks on a bi-annual basis for flats
• Organise the timely turnaround of void properties to meet occupancy targets,
• Provide support as required to address issues of ASB

1. Support

• Visit the properties frequently, interact and engage with residents with the aim of involving them in maintaining and improving the accommodation standards.
• Identify support needs and provide advice and information on accessing internal and external sources of support referring into services as appropriate.

Driving is an essential requirement for this role To apply for this role, please send an up-to-date CV that details your relevant support experience or reach out to Nathan Jackson on