Junior Travel Agent

Junior Travel Agent

Kickstart Your Career in the Travel Industry

Do you have a passion for travel and helping people plan their holidays? Want to work for a leading travel company while gaining a qualification and earning a competitive salary? If the answer is yes, we want to hear from you!

Lloyd Recruitment Services is excited to partner with a renowned travel business based on the outskirts of Crawley. They're looking for multiple Travel Agent Apprentices who are ready to kickstart their careers in the travel industry, gain hands-on experience, and achieve a recognised qualification.

What's in it for you?

• Salary: 19,500 (rising to 27,000 upon apprenticeship completion)
• Travel Industry Experience: Join one of the leading travel companies and learn from industry experts
• Career Growth: Potential to earn up to 28k- 29k with additional training and development
• 25 Days Holiday + Bank Holidays: Plus, discounts at popular retailers
• Free On-Site Parking
• Hybrid Working: Split your week between home and the office
• Qualification: Level 2, Customer Service Practitioner

Your Role:

• Assist customers in booking their dream vacations, providing tailored recommendations based on their needs
• Handle calls, emails, and social media inquiries to provide exceptional customer service
• Promote a variety of travel products and services to help clients create unforgettable travel experiences
• Ensure all bookings are accurate and managed through our CRM system
• Resolve customer issues and complaints efficiently, maintaining a high level of customer satisfaction
• Work with a supportive team to meet and exceed individual and team goals

What We're Looking For:

• Passion for Travel: If you love travel and helping people explore the world, this is the perfect role for you
• No prior experience required: Full training provided, so just bring your enthusiasm and willingness to learn
• Great Communication Skills: You'll be engaging with customers, so strong verbal and written communication is a must
• Reliable & Punctual: You'll need to be dependable and organised
• Level 4 English & Maths (or equivalent) required for the apprenticeship program

Additional Info:

• Full-time: 35 hours/week, Monday to Friday (shifts between 8:30am - 6:00pm)
• Start Date: March 16th
• Apprenticeship Program: 12 months of training followed by a 3-month assessment period

Extra info:

• Refer a friend and earn up to 500 (see website for details)
• Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear back within 5 days, please assume you have not been successful
• By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website)

Lloyd Recruitment Services are acting as an employment agency for this vacancy and are an equal opportunities employer.