Quality Controller

Position: Quality Controller - Slough

Reports To: Senior Technical Manager
Contract Type: Full-time, Permanent
Salary: 30,000- 40,000 per year

Role Purpose

The Quality Controller is responsible for ensuring all products meet established quality standards relating to safety, reliability, usability, and performance. This role plays a key part in maintaining high-quality output within a modern, automated bakery production environment.

Key Responsibilities

Quality Assurance & Compliance

• Interpret and implement quality standards and procedures.
• Review the effectiveness of quality control and inspection systems.
• Plan, conduct, and monitor testing and inspection of raw materials and finished products.
• Document internal audits and manage quality-related documentation.
• Investigate non-conformance issues and customer complaints.
• Analyse quality data to identify trends, risks, and opportunities for improvement.
• Develop, recommend, and monitor corrective and preventative actions.
• Support and coordinate external audits.
• Develop new production standards and testing protocols as required.
• Oversee document management systems and risk management activities.

Audits & Inspections

• Conduct daily, weekly, and monthly production audits.
• Carry out hygiene audits and checks, including:
  • Sieve and magnet checks
  • GMP audits
  • Other routine quality assessments

Operational Support

• Identify and resolve workflow or production issues relating to quality.
• Ensure testing protocols are implemented consistently across all production lines.

Health & Safety Responsibilities

• Adhere to all site Health & Safety policies, procedures, and instructions.
• Promote and contribute to a safe working environment.
• Take responsibility for personal safety.
• Provide basic first aid when required.
• Support the communication of updated Health & Safety information.
• Assist with safety audits and implementation of corrective actions.
• Monitor and report on Health & Safety practices across the site.

Food Safety Responsibilities

• Ensure products meet the highest food safety and quality standards.
• Report food safety or quality concerns directly to the line manager.
• Maintain a hygienic working environment in line with company policies.
• Raise concerns where additional resources for Food Safety Management may be required.
• Follow emergency and incident reporting procedures.
• Liaise with external authorities and organisations where necessary.
• Monitor, document, and report on food safety systems and compliance.

Person Specification

Qualifications & Experience

• Bachelor's degree preferred.
• Quality-related certifications (e.g., Quality Auditor) desirable.
• Demonstrated experience in quality testing, inspection, or QA roles.
• Strong understanding of defect management and testing best practices.
• Experience within a production, manufacturing, or food environment highly beneficial.

Skills & Competencies

• Strong computer literacy (Microsoft Office, QA systems, databases).
• Solid understanding of QA tools, concepts, and methodologies.
• Knowledge of relevant regulatory and compliance requirements.
• Exceptional attention to detail.
• Strong written and verbal communication skills.
• Able to work effectively as part of a team with minimal supervision.
• Analytical mindset with the ability to identify trends and propose solutions.