Sales/Export Administrator

Role Overview:

The International Sales / Export Administrator provides key support in exporting underlays and accessories, ensuring all orders are shipped efficiently and in compliance with export procedures (post-Brexit Europe & Rest of the World). The role requires handling export documentation, coordinating with internal teams, and maintaining excellent customer service.

Key Responsibilities:

• Process Export Orders: Receive, process, and acknowledge export orders from customers, agents, or sales managers.
• Stock & Shipping Coordination: Check stock, liaise with Credit Control, and arrange shipping logistics with hauliers and warehouses.
• Documentation: Prepare and distribute all necessary export documents, ensuring Proof of Export is maintained.
• Customer & Freight Liaison: Work with export customers and shipping agents to secure freight rates, payment terms, and resolve claims or compensation issues.
• Record Management: File all export records accurately as per company procedures.

Person Specification:

• Experience: 2+ years in Export Administration.
• Skills: Strong communication, numeracy, IT skills, and the ability to work independently.
• Attributes: Detail-oriented, proactive, and able to handle complex tasks in a fast-paced environment.

Position Type :Permanent , Full time (36.25 hours per week )

Shift pattern : Monday -Friday, 8am-4pm with 45 mins unpaid lunch

Holiday entitlement : 25days + 8 bank holidays (with additional service days after 4/8/12 years )