Senior Parts Advisor

Senior Parts Advisor, 37,000 - 40,000 per annum (DOE), 40 per week, Monday-Friday, 08:00-17:00, No weekend work, OEM Multinational company, Permanent position

Location of the Senior Parts Advisor: Warwick

The Senior Parts Advisor position is working with a long-established, family-owned organisation. The business designs and manufactures industry-leading specialist vehicles and aftermarket solutions, operating with strong values around integrity, quality, innovation, and sustainability.

The Senior Parts Advisor is required to support a central aftermarket operation. This role suits an experienced parts professional with strong technical knowledge, confident handling complex enquiries and supporting wider team activity.

Duties of the Senior Parts Advisor role:

• Manage customer enquiries via telephone and email
• Identify correct components accurately first time
• Act as escalation point for technical queries
• Support colleagues with complex identification
• Produce quotations and follow enquiries through
• Liaise with engineering and technical functions
• Manage product changes within aftermarket systems
• Maintain electronic catalogue accuracy
• Identify trends and provide technical feedback
• Promote genuine OE component usage

We would like to hear back from people that have:

• Aftermarket parts experience
• 3-5 years' relevant background
• Parts advisor experience
• Confident professional telephone manner
• Ability to resolve technical issues
• High attention to detail

If you have some of the skills we still encourage you to apply for Senior Parts Advisor role or please feel free to call Grace Hudson Morgan at E3 Recruitment.