Job Description
Job Role: Claims Administrator
Location: Stirling
Hours: Monday to Thursday, 9:00am - 4:30pm, and an early finish at 3:30pm on Fridays.
Contract Type: Permanent, Full-time
Salary: 29k
Join a Leading Team as a Claims Administrator!
Are you detail-oriented, highly organised, and passionate about delivering exceptional service? Our client is seeking a dedicated Claims Administrator to become an integral part of their administrative team. In this role, you'll manage claims efficiently, ensure accuracy, and provide outstanding support to both internal teams and customers. If you thrive in a fast-paced environment and enjoy problem-solving, this is the perfect opportunity to showcase your skills and build a rewarding career.
Key Responsibilities:
- Efficiently manage and resolve property claims including fire, water and storm damage.
- Organise and review important documents, such as repair estimates, damage reports, and photographic evidence.
- Communicate with clients to provide updates and information on their claims and the companies processes.
- Answer any incoming call effectively,
- Be the first point of contact for clients, answering any incoming calls and managing the team inbox, responding to any client queries.
- Coordinate with suppliers and contractors to ensure repairs are scheduled and carried out in a timely manner.
- Uphold compliance by ensuring all claims comply with company policies and regulatory standards.
- Meticulously update and maintain client records and keep details reports on all claim's activities and outcomes.
What We're Looking For:
- A background in insurance or claims handling is essential.
- Excellent written and verbal communication skills.
- Strong proficiency with Microsoft packages, especially Word and Excel.
- Meticulous attention to detail and great organisational skills.
- The ability to collaborate well in a team while also being able to work independently when needed.
Our client offers a competitive salary package, opportunities for career growth and development, a pension scheme, and a great work-life balance. The office is conveniently located with on-site parking and accessible by bus.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
