Ecommerce & Website Manager

Ecommerce & Website Manager

Salary: £45,000 - £55,000
Location: Worcester (Office based)
Employment Type: Full-time
Reference: (phone number removed)

About Our Client
Our client - a leading retail and ecommerce business - is experiencing significant growth and continued investment across their digital channels. With a strong online presence and a fast paced product environment, they are now seeking an experienced Ecommerce & Website Manager to take ownership of their online platform, optimise customer journeys, and drive commercial performance.

The Role
As the Ecommerce & Website Manager, you will manage the full customer journey, website performance, trading activity, and digital optimisation. You'll collaborate closely with content, photography, and marketing teams to ensure digital output is visually strong, commercially effective, and aligned with trading priorities.

Key Responsibilities

Website & Ecommerce Management

• Manage and optimise the ecommerce platform to maximise conversions and user experience.
• Oversee product uploads, imagery, descriptions, categorisation, and merchandising.
• Monitor site performance, traffic, UX behaviour, and implement data-led improvements.
• Liaise with developers to deliver updates, fixes, improvements, and new functionality.

Digital Content & Creative

• Coordinate the Photographer and Content Creator to ensure high quality product imagery and assets.
• Maintain consistency across all visual and written content.
• Deliver content updates across homepage banners, landing pages, campaigns, and seasonal promotions.

Digital Marketing Collaboration

• Work closely with PPC and paid social teams to optimise landing pages for campaign traffic.
• Support SEO improvements across content, structure, and technical site areas.
• Align website activity with marketing campaigns, ensuring strong commercial execution.

Commercial & Strategic

• Analyse online performance, conversion rates, customer journeys, and product trends.
• Identify opportunities to increase AOV, retention, and onsite engagement.
• Support trading priorities and product launches with Sales, Operations, and Marketing.

Leadership & Reporting

• Lead and motivate a small ecommerce and content team.
• Provide insight and performance reporting to senior management.
• Review competitor activity and industry trends to maintain a best in class online presence.

About You

• 3-5+ years' experience in ecommerce, online trading, or website management.
• Strong understanding of ecommerce platforms, CMS systems, and UX principles.
• Highly analytical with experience using GA, GTM, and performance reporting tools.
• Confident working with photography, content, and creative teams.
• Experience managing agencies across SEO, development, and marketing.
• Detail oriented, commercially driven, and able to manage multiple projects.

Benefits

• 28 days holiday
• Pension scheme
• Supportive and collaborative environment
• Full ownership of the ecommerce platform
• Stable, growing, and well established business

If Interested

If you are interested in this position, please contact Jack at Four Squared Recruitment to discuss the role further and arrange the next steps.