Implementation Manager

We are seeking an exceptional Head of Implementation to lead the delivery of major estate change projects across the Metropolitan Police Service (MPS) during a period of significant organisational transformation.

This is a senior leadership position responsible for overseeing complex moves, restacks, accommodation changes and the rollout of Co-Location Hubs across a high-profile, mission-critical estate. You will act as the expert client, ensuring delivery is safe, efficient and aligned with MPS operational priorities.

You will also play a key role in shaping the capability of the Implementation function-professionalising processes, upskilling project managers and driving continuous improvement across the team.

Location: Central London

Contract: 12 months initially with a potential to be extended

Salary: £760 per day Umbrella

Department: Property Services Department (PSD)

Vetting Requirements: Ideally to have a valid CTC clearance, otherwise you must agree to go through vetting process with MET.

Working arrangements: Hybrid working - 2 days WFH

• Lead planning and delivery of complex change programmes, including large-scale moves, restacks, workplace changes and transformation activity across the MPS estate.
• Oversee creation, refinement and progression of Business Cases, Options Appraisals and supporting documentation through governance pathways.
• Ensure all implementation activity aligns with the MPS Estate Strategy, operational needs and occupancy requirements.
• Act as senior expert client, working closely with internal and external delivery partners.
• Maintain robust control of risks, dependencies, compliance obligations and assurance requirements.
• Drive cross-directorate coordination across Construction, Facilities Management, Real Estate Management, Engagement and Digital teams to ensure integrated delivery.
• Provide post-occupancy support to ensure new solutions remain effective and operationally fit for purpose.
• Lead, coach and develop the Implementation Management team (10-20 resources), embedding high standards, resilience and succession planning.
• Strengthen evidence-based decision making using data, demand modelling, analytics and financial insights.
• Produce high-quality reporting and strategic communication for PSD Senior Leadership and governance bodies.

• Proven project leader with substantial experience operating within large, complex, client-side organisations.
• Extensive background delivering accommodation, property change or workplace transformation programmes across multi-site estates.
• Strong leadership capability across multidisciplinary teams, contractors and external partners.
• Deep understanding of MPS structures, governance pathways, user groups and estate operations.
• Experience writing business cases, undertaking options appraisals and making data-driven decisions.
• Excellent communication, negotiation and stakeholder management skills, able to influence at senior levels.
• Confident navigating complex governance and assurance environments (e.g., PIB, MOPAC, IAM).
• Skilled at managing risk, resolving dependencies and balancing competing priorities in fast-moving environments.
• Ability to work in fast-paced environments

• PRINCE2, APM or similar project management qualification.
• Experience within policing, public sector estates or mission-critical operational environments.

You will collaborate closely with:

• PSD Directors (Real Estate Delivery, Real Estate Management, Operational Support Group, Strategy & Engagement)
• Programme & Project Leads across Construction and Forward Works
• Engagement, Data and Analytics teams
• MPS Borough/Operational Command Units, Specialist Operations
• External partners including Local Authorities, GLA, developers and consultants
• Mayor's Office for Policing and Crime (MOPAC) Secretariat and governance bodies

This is a unique opportunity to influence the future of one of the UK's most complex and high-profile estates. Your work will directly support the operational readiness of policing across London, ensuring officers and staff have the right accommodation, at the right time, in the right place.