Lettings Officer

We are recruiting on behalf of a housing provider for an experienced Lettings Officer to support the delivery of a high-quality allocations, lettings, and empty property management service.

This Lettings Officer role is ideal for a housing professional with strong experience in allocations and empty homes, who can work proactively to ensure properties are re-let efficiently and in line with policy.

Key Responsibilities of a Lettings Officer:

• Support the delivery of an effective allocations, lettings, and empty property management service as a Lettings Officer.
• Ensure vacant properties are re-let in accordance with the allocations policy and within agreed timescales to meet performance targets.
• Carry out shortlisting and eligibility assessments to ensure sustainable lettings.
• Maintain and develop effective working relationships with local authorities regarding Choice Based Lettings and nomination agreements.
• Ensure lettings processes operate effectively to deliver high levels of customer satisfaction.

What We'd Love To See From You:

• Previous experience working in the housing sector, particularly in lettings, allocations, or empty property management.
• Strong understanding of allocations policies and sustainable tenancy principles.
• Experience working with Choice Based Lettings schemes and local authority partners.
• Well organised, customer-focused, and able to manage workloads effectively.
• Full UK driving licence and access to a vehicle is essential.

What's On Offer:

• 26 hours per week - over 4 consecutive days
• 6 month contract
• Coventry based

If this Lettings Officer role is of interest please apply or contact (url removed)