Job Description
Job Title: Client Onboarding
Function: Financial Services Ops
Pay rate: £291.47 (circa) PWD via Umbrella
Location: Chester and Bromley
Onsite: 5 days in office
Contract Length: 12 months
Number of positions: 2
Treasury Payments/Client Onboarding - EMEA
We are seeking experienced Client Onboarding professionals to support the implementation of treasury payments, reporting, and payment verification solutions for EMEA corporate and financial institution clients.
This role is highly client-facing and delivery-focused, requiring strong coordination skills and experience working across multiple stakeholders in a fast-paced financial services environment.
Key Responsibilities
- Project manage the implementation of treasury payments, reporting, and payment verification solutions
- Work directly with clients to establish connectivity via Host-to-Host and SWIFT FileAct using proprietary file formats
- Own and manage implementation timelines, milestones, risks, and issue resolution
- Partner with clients to agree delivery plans and provide clear project status updates
- Support clients with technical connectivity and file formatting for payment and reporting solutions
- Provide regular updates to internal stakeholders throughout the project life cycle
- Coordinate with internal business partners to resolve issues and expedite delivery
Required Skills & Experience
- Strong experience in client-facing roles within financial services
- Excellent written and verbal communication skills
- Proven ability to manage multiple projects concurrently
- Strong organisational skills with a focus on delivery quality
- Proactive mindset with an interest in process improvement and risk control
Desirable Experience
- Exposure to SWIFT FileAct and/or Host-to-Host connectivity (SFTP, AS2)
- Experience with EMEA treasury payment types such as SEPA and BACS
- Background in treasury, payments, or cash management implementations
We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Pontoon/Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
