Ticketing Executive

Ticketing Executive

Location: Greater Manchester/Hybrid
Hours: PART TIME 16-22.5 hours per week

Salary: 29,500 pro rata

A premium travel business based in Greater Manchester is seeking an experienced Ticketing Executive to join its air operations team on a part timer basis. This is a key role supporting airline bookings and ticketing, ideal for someone with strong GDS experience (preferably Galileo but open) and excellent attention to detail.

The Role as a Ticketing Executive

You will be responsible for issuing and reissuing airline tickets, managing GDS queues, and handling schedule changes, cancellations, and amendments. Working closely with airline partners and internal teams, you will help ensure booking accuracy, meet ticketing deadlines, and minimise financial loss.

Key Responsibilities as a Ticketing Executive

• Issue and reissue net and published fare tickets using Galileo
• Manage GDS queues, including schedule changes and cancellations
• Interpret and apply airline fare rules and ticketing policies
• Maintain ticketing control, reports, and deadlines
• Process refunds and returns using BSP knowledge
• Resolve duplicated bookings and complex ticketing queries
• Provide expert air support to internal teams
• Offer out-of-hours or weekend support on a rota basis when required

About You as a Ticketing Executive

• Proven GDS ticketing and reissuing experience (preferably Galileo but open)
• Strong knowledge of airline fare rules and ticketing procedures
• At least 2 years' experience in an airline reservations or ticketing role
• Highly organised, accurate, and able to work under pressure
• Strong communication and problem-solving skills

What's on Offer as a Ticketing Executive

• Competitive salary
• Hybrid working
• 23 days annual leave (rising to 27 with service) pro rata
• Benefits including discounted personal travel, pension scheme, flexible working, cycle to work scheme, and unpaid leave entitlement

How to Apply

If you tick the above boxes and would like the opportunity to work this Ticketing Executive role within a luxury high end Tour Operator, click to apply. Or you can send your CV to (url removed) or call Nichola on (phone number removed)