The Deputy Head of Operations will oversee and manage operational processes within the Middle Office of this Banking & Financial Services organisation, ensuring operational efficiency and compliance with industry standards. This role requires strong expertise in the Financial Services sector to support the organisation's goals effectively.
Client Details
This position is with a large organisation within the Financial Services industry, focusing on Banking & Financial Services. The company is well-established and offers excellent opportunities for professional growth and career progression.
Description
To support the Head of Operations and Deputy General Manager covering execution of multiple banking products and operational processes including but not limited to: Domestic and International Payments; Bilateral and Syndicated Loans Administration; Treasury vanilla and Derivative product settlements; Data Quality; Trade Finance Operations; Correspondent Banking; Customer Support; Reconciliations; Transaction Reporting and Custodian service.
To manage a team of Operations/Assistant Managers & Operations Officers covering execution of multiple wholesale banking products and operational processes. Including the ongoing development of the staff through the cross training of staff across all day-to-day functions, the systems used within Operations and to provide training opportunities in new products and system enhancements.
In addition to the Banking, Clearing & Treasury Operations, the role holder will also lead the delivery of the custodian service processes and execution to support the business and customers whilst maintaining close to zero operational risk losses. As a SMF delegated individual, this role holder will have day to day oversight of the CASS regulatory related matters.
To provide support/collaboration for other 2LoD functions such as Compliance, Finance Risk and Project Management around BAU and Bank wide initiatives
To maintain a strong control framework within the Department.
General day-to-day management of the Operations team.
Working with the staff to agree training development plans to ensure knowledge transfer across both products, processes and systems used within the Department
Working with the Managers to ensure continuous review of the existing processes and procedures with specific focus on the manual processes and system initiatives to improve system functionality to remove potential operational risk.
Promote good relationships and rapport by continued liaison/regular meetings with Internal Stakeholders, including Front Office, Finance and Compliance
Lead on business wide initiatives through project deployment including submission of BRD's, UAT and successful implementation.
Responsibility for the review and testing of the Team's Business Continuity Plan, ensuring adequate system access and resource deployment for regular testing and during periods of disaster recovery.
Oversee the production of Monthly Management Information
Oversee the work undertaken for any Internal Audit, Finance and Compliance for Treasury product related issues.
In charge of all the UK regulatory reporting including but not limited EMIR/MIFII/SFTR/SCV/SMMD/CASS. Preparing all reports to the governance committees.
General
Responsibility for the day-to-day identification, ownership and management of conduct risk and controls through the continuing development and implementation of the Bank's conduct risk framework processes. This includes the internal control processes designed to identify, assess and manage conduct risk, the execution of activities as intended and the identification, reporting and escalation/remediation of inadequate processes and control breaks. On a proactive basis, liaise with and seek guidance from the Second Line of Defence for policy and process queries
Complete all training provided by Compliance, Risk and IT and other departments as necessary in a timely manner.
Read and understand the Risk Management & Compliance framework (and the policies referenced therein) and the UK Staff Handbook;
Identify, report and escalate material risk events, including conduct risk events and conflicts of interest, or losses to the Head of Department;
Proper use of the Bank's IT systems and data, particularly personal data, in accordance with the IT Security Policy and the Data Protection Policy and any applicable departmental procedures;
Adherence to staff handbook, company policies, rules and regulations as changed from time to time and to the core values, behaviours (e.g., Code of Conduct) at all times.
Profile
A successful Deputy Head of Operations should have:
Tertiary qualified with Bachelors or Masters degree.
Subject matter expert in Treasury, Clearing, Corporate Banking products with experience in Custodian business and services.
Demonstrate a clear understanding of Product knowledge and Operations processes across Treasury, Clearing, Corporate Banking & Custodial business.
Experience gained in a similar type and scale of Corporate banking environment is critical
It is critical that this individual has hands on experience of operational / MO processes
Understanding of regulatory impact on all operational processes
Must be competent in SWIFT; Treasury booking and settlement systems (e.g. OPICS) NGS and related operation system knowledge
Exposure to professional project management processes is advantageous.
Job Offer
This is an exciting opportunity for a skilled Deputy Head of Operations to advance their career in Banking & Financial Services. If this role aligns with your expertise, we encourage you to apply today.
PLEASE NOTE NO VISA SPONSORSHIP