Global O2C Manager

Marc Daniels is partnering with an exciting company to recruit a Global O2C Manager to lead their Order-to-Cash operations across EMEA. This role provides excellent exposure, stakeholder engagement and the opportunity to drive process improvement in a complex, fast-paced environment.

Key responsibilities:

• Lead the day-to-day O2C function, ensuring accurate and timely billing, collections and cash application.
• Own end-to-end O2C processes, driving standardisation and best practice across multiple countries and business units.
• Manage, coach and develop a small O2C team, setting clear objectives and supporting their ongoing development.
• Monitor DSO and key cash metrics, implementing action plans to improve working capital and reduce aged debt.
• Act as the key point of contact for internal stakeholders on O2C matters, resolving issues and queries promptly.
• Oversee credit risk assessment and credit limit setting in line with group policy.
• Review and enhance O2C controls, ensuring compliance with internal policies and external regulations.
• Support system enhancements, process automation and continuous improvement initiatives across the O2C cycle.
• Prepare regular reporting and analysis for senior finance and commercial leaders.

What we are looking for:

• Proven experience in an O2C / Order-to-Cash / AR leadership role within a complex, international environment.
• Strong people management skills with the ability to lead, motivate and develop a team.
• Excellent understanding of O2C processes, controls and KPIs, with a track record of improving performance.
• Confident communicator who can build effective relationships with finance and commercial stakeholders.
• Systems savvy, with experience of ERP platforms and O2C/AR tools; confident Excel use

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