Job Description
Your new roleAs an Exits Operations Design Expert, you will design, build, and oversee a Central Exit Utility that ensures consistent, compliant, and controlled offboarding for employees across the organisation. You'll lead the creation of global process frameworks, SLAs, governance models, and risk-aligned operational standards covering all exit types-voluntary, involuntary, retirement, internal mobility, and complex offboarding scenarios.You'll partner closely with HR, Risk, Legal, Compliance, Technology, and global operations teams to standardise processes, implement workflow automation, and strengthen control frameworks across regions. You will also drive remediation for audit findings, manage operational KPIs, and support transformation initiatives aligned to the bank's global operating model.
What you'll need to succeed
- 7-12 years' experience in Exit Operations, HR Service Delivery, Workforce Operations, or similar functions within large global banks
- Proven track record designing or managing centralised exit / offboarding utilities
- Strong understanding of risk, control, audit, and regulatory requirements related to employee offboarding
- Hands-on expertise in operational process design, workflow automation, and migration of decentralised processes into central utilities
- Broad understanding of HR processes including access management, IT asset management, payroll, compliance, and vendor management
- Experience working with HR/ops systems such as Workday, ServiceNow, dashboards and workflow tools
- Strong stakeholder management across HR, Operations, Risk, Legal, Security, IT, Finance, and senior leadership
- Excellent problem-solving, analytical, and communication skills
- Desirable: Experience within a tier-1 bank, SMCR knowledge, Lean/Six Sigma certification
What you'll get in returnThis interim opportunity is initially available until the end of this year, it is hybrid working with 2 days per week on-site. This opportunity is paying up to £680 per day.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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