Parts Advisor

  • Interaction Recruitment
  • Eye, Cambridgeshire
  • Feb 24, 2026
Full time Call Centre / CustomerService

Job Description

Job Vacancy: Parts Advisor Full-Time, Permanent Position

Location: In Person
Salary: Starting from £25,(Apply online only) - Dependent on Experience

Interaction Recruitment is excited to partner with a leading organisation to find a proactive and detail-oriented individual for the role of Parts Advisor. This is a fantastic opportunity to join a forward-thinking team in a fast-paced, customer-focused environment.

Key Responsibilities:
  • Parts Management & Fulfillment: Efficiently identify, process, and supply parts for both internal and external customers, ensuring accuracy and efficiency.

  • Engineer & Customer Support: Provide expert assistance to engineers and customers via the back counter, telephone, and online shop.

  • Order Processing: Manage and fulfill online shop orders in a timely manner while maintaining accurate stock records and bin locations.

  • Service & Retail Counter Support: Assist with service and retail counter operations during busy periods to ensure smooth customer interactions.

  • Parts Preparation: Prepare and issue parts for service jobs, ensuring they are ready for engineers.

  • Compliance & Paperwork: Complete all necessary system entries and paperwork in line with company procedures and deadlines.

  • Health & Safety Standards: Maintain high standards of housekeeping, safety, and security across the department.

  • Forklift Operation: Operate a forklift safely and responsibly (training provided if necessary).

  • Team Collaboration: Work effectively with colleagues, contributing to the overall success of the team and the business.

Essential Skills & Experience:
  • Strong verbal and written communication skills, including telephone interactions.

  • Ability to work effectively both independently and as part of a team.

  • Excellent organisational and time management skills.

  • A proactive and solution-focused mindset with the ability to problem-solve.

  • Commercial awareness and an understanding of business priorities.

  • A flexible and adaptable approach to work, with the confidence to take initiative.

  • Full UK driving license required; forklift driving license is desirable.

Personal Attributes:
  • High attention to detail and a commitment to quality.

  • Ability to perform under pressure and meet deadlines.

  • Reliable and dependable with excellent timekeeping.

  • Professional, positive, and cooperative attitude, with a strong customer service orientation.

  • Self-motivated and enthusiastic approach to work.

What We Offer:
  • Competitive Salary: Starting from £25,(Apply online only) per year.

  • Benefits:

    • Company pension

    • Childcare support

    • Employee discount

    • Health & wellbeing programme

    • Life insurance

    • Private medical insurance

    • Referral programme

    • Sick pay

    • On-site parking

    • Company events

This is a fantastic opportunity for individuals looking to develop their career in the parts and service industry. If you thrive in a fast-paced, customer-focused environment, or have the necessary Parts Advisor experience, then Interaction Recruitment would love to hear from you!

Apply Now, or email (url removed) for a confidential discussion.

INDPB