Job Description
Maintenance Administrator
Ipswich, Suffolk Permanent Full-Time£26,500 - £31,000
Monday to Friday 8am to 5pm
A leading property maintenance and building services organisation, known for delivering high-quality work across the country, is looking to expand its team. The company provides a wide range of commercial services including reactive and planned maintenance, electrical and plumbing support, and general multi-trade works.
We are seeking a confident and detail-driven Administrator to help keep daily operations running efficiently. This role sits at the heart of the maintenance team, ensuring smooth communication and supporting the coordination of ongoing works.
What you will be doing:
As a Maintenance Administrator, you will be responsible for keeping workflows organised, maintaining accurate information, and supporting the wider operational team. You'll act as a key link between engineers, clients, subcontractors, and internal departments.
Your duties will include:
- Overseeing and coordinating admin processes for both planned and reactive maintenance tasks
- Scheduling, allocating, and monitoring jobs through to completion
- Managing operatives' calendars, workloads, and appointments
- Serving as the first point of contact for clients, tenants, or residents
- Maintaining accurate systems, data, and documentation
- Providing administrative support to supervisors and managers, including reporting
- Communicating effectively with clients, internal teams, and external partners
- Identifying issues early and helping resolve them to keep service delivery on track
What We're Looking For
You'll be someone who thrives in a fast-moving environment and is able to juggle multiple tasks with confidence. Strong communication skills, great organisation, and a proactive approach are all essential.
To be successful, you must have:
- Previous administration experience within construction, maintenance, or a related sector
- Strong IT skills, particularly in Microsoft Word, Excel, and email systems
- Excellent communication and customer service abilities
- Strong organisation and time-management skills
- A positive, solution-focused mindset
- The ability to work independently while also being a supportive team player
- Flexibility to share the on-call responsibilities amongst the team
What's in it for you?
- Full training and supportive working environment
- Free parking on site
- Employment Assistance Program
- Discretionary annual bonus
If you are interested in this role, please apply with your up to date CV.
