Modern Slavery Safehouse Advocate

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Modern Slavery Safehouse Advocate
Location: West Midlands (frequent travel required, including Croydon and Solihull)
Salary: 25,287.91 - 27,993.18 (dependent on experience)
Hours: 37.5 hours per week, Monday-Friday 9am-5pm
Contract: Full-time
Reporting to: Safehouse Manager
Working Pattern: Site-based (not eligible for hybrid working)
Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 - the post holder must be female
MUST HAVE OWN VEHICLE

About the Organisation
We are a specialist charity providing trauma-informed support to women, men and children affected by violence, abuse, exploitation and trafficking. Our services support victims to achieve safety, stability and long-term recovery.
Our Modern Slavery Support Service delivers safehouse accommodation and community-based support to adult victims of modern slavery and human trafficking (male and female victims, including those with children). We work within the Home Office national contracting arrangements to support individuals who have accessed the National Referral Mechanism (NRM), ensuring they receive safe accommodation, financial and practical assistance, and coordinated multi-agency support while awaiting decisions.

The Role
The Modern Slavery Safehouse Advocate plays a vital frontline role supporting potential victims of modern slavery and international human trafficking through their recovery and reflection period.
You will provide trauma-informed, person-centred support to meet clients' physical, psychological and social needs, ensuring they can access their rights and entitlements under ECAT (European Convention on Action Against Trafficking).
This is a challenging yet highly rewarding role requiring resilience, professionalism and the ability to manage complex casework within a fast-paced safehouse environment.

Key Responsibilities
Casework & Advocacy

• Deliver regular emotional and practical support to victims, promoting safety, independence and reducing risk of re-trafficking
• Complete timely and robust risk and needs assessments
• Develop and review journey plans and support plans
• Support clients to understand the National Referral Mechanism (NRM) process and advocate while they await conclusive grounds decisions
• Provide information regarding rights and entitlements under ECAT
• Address complex and multiple needs including exploitation, trauma, mental health, substance misuse and safeguarding concerns
• Work to contractual KPIs and required timescales

Accommodation & Safehouse Duties

• Complete safehouse inductions, move-ins and move-ons
• Provide welcome packs and initial subsistence
• Support residents to understand and adhere to licence agreements and house rules
• Maintain health & safety, fire safety and building security standards
• Manage relationships between residents and respond to conflict appropriately
• Liaise with maintenance and facilities teams where required

Partnership & Multi-Agency Working

• Refer and support clients to access specialist services (health, mental health, substance misuse, domestic abuse services and others)
• Attend and contribute to multi-agency meetings
• Build strong collaborative relationships with partner agencies
• Maintain accurate, confidential case management records

About You
Essential

• Educated to Level 3 (or equivalent experience)
• Experience working within a needs-led service undertaking risk and needs assessments
• Experience supporting vulnerable adults and/or children
• Experience managing complex casework and crisis intervention
• Experience working in supported accommodation, homelessness or destitution settings
• Knowledge of modern slavery and trafficking indicators and support systems in the UK
• Understanding of safeguarding legislation and best practice
• Strong organisational and communication skills
• Ability to manage a caseload and meet deadlines
• Confident using Microsoft Office and case management systems
• Full UK driving licence with access to a vehicle
• Eligible to work in the UK

Desirable

• Experience working within formal contract frameworks with KPIs
• Knowledge of immigration systems and access to public funds
• Understanding of trauma-informed approaches and motivational interviewing
• Knowledge of the Violence Against Women and Girls strategy

Benefits

• 25 days annual leave (pro rata) plus bank holidays
• 1 wellbeing day (pro rata)
• Annual leave buy-back scheme
• 5% employer pension contribution
• Mileage allowance
• Time off in lieu (TOIL) for overtime
• Employee Assistance Programme
• Access to group clinical supervision (BACP-trained counsellor)
• Training and development opportunities
• Bi-annual staff away days
• Regular internal staff newsletter

Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful.

If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed!

Red Snapper Recruitment is a member of the Red Snapper Group.

The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.

The Red Snapper Recruitment Group is an equal opportunities employer.