Housing Support Officer

Job Title - Housing Support Officer

Rate - 18- 21 per hour

Duration - 6 Months

Start Date - ASAP

This role involves working with tenants to help them sustain their tenancies, develop independent living skills, and access appropriate services within the community. You will play a key part in promoting stability, wellbeing, and positive outcomes for service users.

Key Responsibilities

• Provide person-centred support to residents in line with individual support plans

• Support tenants to maintain their accommodation and meet tenancy obligations

• Carry out regular welfare checks and property visits

• Assist with budgeting, benefits applications, and managing rent accounts

• Signpost and refer to external agencies including mental health, substance misuse, and employment services

• Maintain accurate and up-to-date case records

• Carry out risk assessments and ensure safeguarding procedures are followed

• Work collaboratively with internal teams and external partners

About You

• Experience working in housing support, supported living, homelessness, or a similar setting

• Good understanding of safeguarding and risk management

• Knowledge of housing legislation and welfare benefits (desirable)

• Strong communication and interpersonal skills

• Ability to manage a caseload independently

• Empathetic, resilient, and solution-focused approach

• Enhanced DBS (or willingness to obtain)