Commercial Account Handler

  • Elite Staffing Solutions
  • Reading, Berkshire
  • Feb 28, 2026
Full time Marketing

Job Description

Are you ready to take the next step in your career with a highly respected, expanding brokerage? Our client is known for delivering exceptional, tailored insurance solutions and truly understanding the industries they serve. They're now looking for a motivated professional to join their team and help grow their general insurance division.

With a supportive, collaborative culture and genuine opportunities for career progression, this is the perfect chance to thrive in a business that values its people as much as its clients.

We are seeking a Senior Commercial Account Handler to join the organisation, based in the Reading area. This is a full-time permanent post, attracting a salary of up to £45,000 depending on experience and background.

The Role

The purpose of the role is to manage a portfolio of existing insurance business, with a focus on larger, more complex commercial cases, acting as a trusted advisor to both clients and colleagues.

  • Processing and negotiating with clients and underwriters on new business and renewals
  • Issuing of relevant documentation, ensuring it is accurate and compliant
  • Assisting in the handling of claims
  • Supporting the Account Executives
  • Providing exceptional service to customers and building strong, long-term relationships
  • Acting as a go-to colleague and contributing to team knowledge
  • Opportunity to coach, mentor and support junior team members as the business continues to grow

The successful candidate must have:

  • Strong commercial or corporate insurance experience, ideally with mid-market or complex risks
  • Acturis experience
  • Cert CII qualified (or wanting to study towards it)
  • Excellent customer service skills
  • Proven track record of retention and relationship building
  • Passion for professionalism and the insurance industry
  • Excellent communication skills
  • Knowledge of FCA, DPA etc.

In return, you can expect a fun working environment, a competitive package, and future career opportunities including development into leadership or mentoring roles.

Elite Staffing Solutions are acting as an Employment Agency on this vacancy.