Job Description
Housing Solutions Officer - Temporary Contract
Hourly Rate: 15.06
Contract Duration: Until end of June 2026
Location: Exeter, EX1 (hybrid with minimum 40% worked in the office).
We are seeking a committed and knowledgeable Housing Solutions Officer to join our team on a temporary basis. This role is critical in delivering high-quality housing advice and support to individuals who are homeless or at risk of homelessness, ensuring the Council's statutory duties under the Homelessness Reduction Act 2018 are fulfilled.
Key Responsibilities:
- Provide comprehensive housing advice face-to-face, by phone, and email across a wide range of housing issues.
- Conduct initial assessments and investigations for individuals presenting as homeless or threatened with homelessness.
- Manage a caseload and determine duties under the Homelessness Reduction Act, offering person-centred advice and advocacy.
- Liaise with external agencies including outreach services, hostel providers, and support organisations to develop creative housing solutions.
- Take proactive steps to prevent homelessness, including interventions to help clients retain or regain accommodation.
- Safeguard vulnerable clients by working with relevant services and making referrals where necessary.
- Deputise for colleagues as required to maintain service standards and ensure timely placement into temporary accommodation.
- Contribute to government targets and strategic objectives through data collection and reporting.
- Attend multi-agency review meetings and relevant training sessions.
Desirable Experience:
- Prior experience working with homeless individuals.
- Strong background in casework and advocacy.
- In-depth understanding of housing legislation, including Case Law and the Homelessness Reduction Act 2018.
This is a rewarding opportunity for someone passionate about making a tangible difference in the lives of vulnerable individuals. If you have the relevant experience and a proactive approach, we encourage you to apply.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
