IT Operations Manager - Perm - Education Trust

IT Operations Manager - Perm - Education Trust

Permanent - £55,000-£58,000

5 days onsite to St Albans

We are looking for an experienced, forward-thinking IT Operations Manager to lead a trust-wide IT service supporting 13 schools. This is a fantastic opportunity for a strategic, hands-on professional who enjoys variety, collaboration, and driving meaningful improvement across multiple sites.

As IT Operations Manager, you will oversee the day-to-day running of all IT services, systems, and support functions across the organisation. You will lead and develop several technical teams, ensure stable and secure IT operations, and play a key role in shaping the long-term digital strategy.

You will be responsible for maintaining high service levels, standardising practices across sites, and ensuring that technology effectively supports teaching, learning, and administrative activity.

Key Responsibilities

• Lead and line-manage IT teams across multiple school sites.
• Ensure secure and stable IT systems, networks, and infrastructure.
• Oversee the IT Service Desk and drive service improvements.
• Manage and deliver trust-wide and school-level IT projects.
• Ensure compliance with UK GDPR, safeguarding, and audit processes.
• Maintain budgets, procurement activity, and supplier relationships.
• Develop and standardise IT policies, processes, and documentation.

Requirements

• Strong technical background across IT operations and infrastructure.
• Experience leading and developing multi-site IT teams.
• Clear and confident communication skills.
• Proven project delivery experience.
• Excellent organisational and leadership abilities.
• Must hold a valid Driving Licence to visit multiple sites
• Education sector experience is beneficial but not essential.

If you're driven to help shape the future of IT in education, please apply with your updated CV and we'll be in touch to discuss the role further.

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.