Accounts AdministratorLocation: Eastleigh Permanent, full time Dynamite Recruitment are proud to be recruiting on behalf of a well established business that are seeking an experienced Account Administrator to join their team. You will play a key part of the administration team, and provide support to internal teams and their client base
The Role of an Accounts Administrator
- To provide administrative support between the customer and internal teams to ensure any KPIs or Service Level Agreements on the accounts are met.
- To ensure all accounts data is updated.
- To complete daily, weekly and monthly tasks as assigned to you to support on large national customers.
- To answer the phone when the call volumes are exceeding normal levels or when assigned to overflow.
- To upload documents to customer specific portals in line with their contract requirements as required
- To proactively identify ways to improve their processes
- To maintain the information on the customer comments in NAV and on all intranet/SharePoint platforms.
- To have excellent liaison and communication to all customers and departments
If you are interested, please apply or contact (url removed)