We are looking for a motivated & hard working individual, to work as part of our Facilities Team, working at Wonford House Exeter. The Job Role involves performing cleaning & catering duties, to the required standards & in compliance with legislation. If you require a certificate of sponsorship to work in the UK you are advised to review the "Coming to work in the UK Visa Information" link in the supporting links section to ensure this role and your current circumstances meet the requirements for sponsorship. If you would like to discuss the certificate of sponsorship and whether your current circumstances meet the requirement for sponsorship you can email for further advice. Main duties of the job Cleaning duties within the allocated department of work & associated areas in accordance with the Departmental cleaning schedule, National Cleaning Standards & including specialist cleaning as required by Infection Control. Assist with Ad-Hoc light Portering duties. Checking equipment to be used & displaying warning signs to comply with the Health & Safety Regulations. Ensuring correct Waste Segregation disposal procedures in accordance with Trust Policy. Regeneration & serving of food, beverage preparation & associated duties. Distribution & collection of linen to wards & other associated laundry duties. Completion of Trust & departmental paperwork in accordance with standing instructions. Assistance with Health , Safety, Hygiene & monitoring checks/audits. To observe Food Hygiene Legislation, Hospital & Client Policies & Procedures at all times, reporting any faults, defects or Operational issues to the Supervisor/Manager/Client Representative. Engagement with all Training Programmes/Courses relevant to the Job Role. Person Specification Job Purpose The post holder will work within the Trusts various wards and departments to carry out a range of duties associated with the provision of cleaning, food service and other patient support activities. Experience Moderate physical abilities required to carry out this post. Food Service delivery of the meals to service users (obtained through training & good practice) Able to cope with sometimes unpredictable environment. Providing & receiving routine information, in writing & electronically to assist in understanding own job. Judgements involving straight forward facts or situations. Able to organise own day to day work task obtained through good practice. Qualifications QCF Level 2 or equivalent in Hospitality/Cleaning & Support Services, or willing to work towards achieving Qualification. Basic IT Skills. Level 1 Food Hygiene. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
May 01, 2026
Full time
We are looking for a motivated & hard working individual, to work as part of our Facilities Team, working at Wonford House Exeter. The Job Role involves performing cleaning & catering duties, to the required standards & in compliance with legislation. If you require a certificate of sponsorship to work in the UK you are advised to review the "Coming to work in the UK Visa Information" link in the supporting links section to ensure this role and your current circumstances meet the requirements for sponsorship. If you would like to discuss the certificate of sponsorship and whether your current circumstances meet the requirement for sponsorship you can email for further advice. Main duties of the job Cleaning duties within the allocated department of work & associated areas in accordance with the Departmental cleaning schedule, National Cleaning Standards & including specialist cleaning as required by Infection Control. Assist with Ad-Hoc light Portering duties. Checking equipment to be used & displaying warning signs to comply with the Health & Safety Regulations. Ensuring correct Waste Segregation disposal procedures in accordance with Trust Policy. Regeneration & serving of food, beverage preparation & associated duties. Distribution & collection of linen to wards & other associated laundry duties. Completion of Trust & departmental paperwork in accordance with standing instructions. Assistance with Health , Safety, Hygiene & monitoring checks/audits. To observe Food Hygiene Legislation, Hospital & Client Policies & Procedures at all times, reporting any faults, defects or Operational issues to the Supervisor/Manager/Client Representative. Engagement with all Training Programmes/Courses relevant to the Job Role. Person Specification Job Purpose The post holder will work within the Trusts various wards and departments to carry out a range of duties associated with the provision of cleaning, food service and other patient support activities. Experience Moderate physical abilities required to carry out this post. Food Service delivery of the meals to service users (obtained through training & good practice) Able to cope with sometimes unpredictable environment. Providing & receiving routine information, in writing & electronically to assist in understanding own job. Judgements involving straight forward facts or situations. Able to organise own day to day work task obtained through good practice. Qualifications QCF Level 2 or equivalent in Hospitality/Cleaning & Support Services, or willing to work towards achieving Qualification. Basic IT Skills. Level 1 Food Hygiene. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Blue Arrow is recruiting on behalf of a prestigious hospitality client for an experienced Bar Supervisor to join their Food & Beverage team. This role will be based across an established restaurant and an exciting new bar opening soon in Carnoustie town centre. This is a permanent, full-time position, working 40 hours per week on a rota basis, Monday to Sunday. Evening and weekend work will be required. The Role As Bar Supervisor, you will support the Food & Beverage Management Team in the smooth day-to-day operation of both venues. You will lead the front-of-house team, ensure excellent service standards are maintained, and help create a vibrant and welcoming experience for all guests. This is a hands-on role, ideal for someone who enjoys leading by example and working in a fast-paced hospitality environment. Key Responsibilities Supervise daily bar and front-of-house operations across both sites Lead, motivate and support the team, including rotas and on-shift duties Deliver excellent customer service and handle guest feedback professionally Manage stock ordering, tills and cash handling procedures Maintain high standards of cleanliness, hygiene, safety and service Support training and development of team members Assist with opening and closing procedures, ensuring security standards are met The Ideal Candidate Proven supervisory experience within a bar or restaurant environment Strong leadership and communication skills A customer-focused, proactive and professional approach Ability to work under pressure and manage multiple priorities A positive team player with a hands-on attitude What's on Offer 28,000 per annum Permanent, full-time opportunity Staff discounts and wellbeing initiatives Learning and development opportunities The chance to join a professional, people-focused organisation Apply now through Blue Arrow. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
May 01, 2026
Full time
Blue Arrow is recruiting on behalf of a prestigious hospitality client for an experienced Bar Supervisor to join their Food & Beverage team. This role will be based across an established restaurant and an exciting new bar opening soon in Carnoustie town centre. This is a permanent, full-time position, working 40 hours per week on a rota basis, Monday to Sunday. Evening and weekend work will be required. The Role As Bar Supervisor, you will support the Food & Beverage Management Team in the smooth day-to-day operation of both venues. You will lead the front-of-house team, ensure excellent service standards are maintained, and help create a vibrant and welcoming experience for all guests. This is a hands-on role, ideal for someone who enjoys leading by example and working in a fast-paced hospitality environment. Key Responsibilities Supervise daily bar and front-of-house operations across both sites Lead, motivate and support the team, including rotas and on-shift duties Deliver excellent customer service and handle guest feedback professionally Manage stock ordering, tills and cash handling procedures Maintain high standards of cleanliness, hygiene, safety and service Support training and development of team members Assist with opening and closing procedures, ensuring security standards are met The Ideal Candidate Proven supervisory experience within a bar or restaurant environment Strong leadership and communication skills A customer-focused, proactive and professional approach Ability to work under pressure and manage multiple priorities A positive team player with a hands-on attitude What's on Offer 28,000 per annum Permanent, full-time opportunity Staff discounts and wellbeing initiatives Learning and development opportunities The chance to join a professional, people-focused organisation Apply now through Blue Arrow. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
ASVA: Association of Scottish Visitor Attractions
Forres, Moray
A prominent historical organization in Forres is looking for an experienced Food & Beverage Operations Supervisor to oversee catering services at Brodie Castle. Responsibilities include managing daily cafe operations, ensuring compliance with health and safety standards, and leading a team to deliver exceptional visitor experiences. Ideal candidates will have substantial hospitality operations experience, strong leadership qualities, and excellent customer service skills. The role requires weekend and occasional evening work.
May 01, 2026
Full time
A prominent historical organization in Forres is looking for an experienced Food & Beverage Operations Supervisor to oversee catering services at Brodie Castle. Responsibilities include managing daily cafe operations, ensuring compliance with health and safety standards, and leading a team to deliver exceptional visitor experiences. Ideal candidates will have substantial hospitality operations experience, strong leadership qualities, and excellent customer service skills. The role requires weekend and occasional evening work.
A luxury hotel in Bishopton is seeking a Food and Beverage Supervisor to deliver exceptional restaurant service and support team leadership across multiple outlets. The successful candidate will have a strong passion for hospitality, previous supervisory experience in a restaurant or hotel, and excellent attention to detail. This role requires a hands-on approach, adaptability to various shifts, and the ability to foster a high-performing team environment. Competitive salary and a range of perks offered.
May 01, 2026
Full time
A luxury hotel in Bishopton is seeking a Food and Beverage Supervisor to deliver exceptional restaurant service and support team leadership across multiple outlets. The successful candidate will have a strong passion for hospitality, previous supervisory experience in a restaurant or hotel, and excellent attention to detail. This role requires a hands-on approach, adaptability to various shifts, and the ability to foster a high-performing team environment. Competitive salary and a range of perks offered.
We're Hiring: Food & Beverage Supervisor Lead from the floor and help deliver exceptional guest experiences at Holiday Inn Manchester City Centre. If you're passionate about hospitality, thrive in a fast-paced environment, and enjoy the buzz of both restaurant service and events, you'll feel right at home with us. We're a busy 4-star hotel in the heart of Manchester, just minutes from Piccadilly Station, and we're looking for a Food & Beverage Supervisor to support our management team and oversee the smooth delivery of restaurant, bar, and conference & events operations. What You'll Do Service Leadership & Guest Experience: Lead shifts across restaurant, bar, and meetings & events, ensuring seamless service throughout Deliver a warm, professional welcome to guests, clients, and delegates Oversee event service from setup through to delivery and breakdown Step in to resolve service issues quickly and effectively Maintain high standards of presentation, cleanliness, and guest experience across all areas Meetings & Events Operations Coordinate and supervise conferences, meetings, and private events Ensure rooms are set up to specification and on time (layouts, AV, catering, etc.) Act as a key point of contact for event organisers on the day Work closely with the kitchen and sales teams to deliver client expectations Anticipate guest needs to ensure smooth and memorable events Team Supervision & Development Support, motivate, and guide the F&B and events team during service Assist with training new starters and ongoing team development Ensure clear communication between front-of-house, kitchen, and events teams Lead by example, setting the standard for service excellence Operations & Standards Support stock control, ordering, and wastage management Ensure compliance with food safety, health & safety, and licensing regulations Assist with rota planning and labour control where required Drive upselling opportunities across both F&B and events business What You'll Bring Previous experience in Food & Beverage and/or Meetings & Events, ideally at supervisory level Strong organisational and multitasking skills, with attention to detail Confident communication and leadership abilities A hands on approach and the ability to stay calm under pressure Passion for delivering outstanding guest and client experiences Flexibility to work a variety of shifts, including evenings and weekends What You Get Discounts across retail, restaurants & entertainment Free onsite gym + online fitness portal Global IHG Friends & Family hotel discounts Meals provided on duty Opportunities for development and career progression Recognition and incentive schemes If you're ready to take the next step in your hospitality career and play a key role across both Food & Beverage and Meetings & Events, we'd love to hear from you.
May 01, 2026
Full time
We're Hiring: Food & Beverage Supervisor Lead from the floor and help deliver exceptional guest experiences at Holiday Inn Manchester City Centre. If you're passionate about hospitality, thrive in a fast-paced environment, and enjoy the buzz of both restaurant service and events, you'll feel right at home with us. We're a busy 4-star hotel in the heart of Manchester, just minutes from Piccadilly Station, and we're looking for a Food & Beverage Supervisor to support our management team and oversee the smooth delivery of restaurant, bar, and conference & events operations. What You'll Do Service Leadership & Guest Experience: Lead shifts across restaurant, bar, and meetings & events, ensuring seamless service throughout Deliver a warm, professional welcome to guests, clients, and delegates Oversee event service from setup through to delivery and breakdown Step in to resolve service issues quickly and effectively Maintain high standards of presentation, cleanliness, and guest experience across all areas Meetings & Events Operations Coordinate and supervise conferences, meetings, and private events Ensure rooms are set up to specification and on time (layouts, AV, catering, etc.) Act as a key point of contact for event organisers on the day Work closely with the kitchen and sales teams to deliver client expectations Anticipate guest needs to ensure smooth and memorable events Team Supervision & Development Support, motivate, and guide the F&B and events team during service Assist with training new starters and ongoing team development Ensure clear communication between front-of-house, kitchen, and events teams Lead by example, setting the standard for service excellence Operations & Standards Support stock control, ordering, and wastage management Ensure compliance with food safety, health & safety, and licensing regulations Assist with rota planning and labour control where required Drive upselling opportunities across both F&B and events business What You'll Bring Previous experience in Food & Beverage and/or Meetings & Events, ideally at supervisory level Strong organisational and multitasking skills, with attention to detail Confident communication and leadership abilities A hands on approach and the ability to stay calm under pressure Passion for delivering outstanding guest and client experiences Flexibility to work a variety of shifts, including evenings and weekends What You Get Discounts across retail, restaurants & entertainment Free onsite gym + online fitness portal Global IHG Friends & Family hotel discounts Meals provided on duty Opportunities for development and career progression Recognition and incentive schemes If you're ready to take the next step in your hospitality career and play a key role across both Food & Beverage and Meetings & Events, we'd love to hear from you.
Bakery Manager - Nights This is an excellent opportunity to become part of a friendly and passionate team, working for a well-established and high-quality bakery. About the Bakery Manager job The role oversees the night-time operations of the bakery, ensuring smooth workflows, consistent product quality, and timely production. It involves hands-on bread making, developing new products, and managing a team to foster a positive, high-performing environment. Responsibilities also include efficient scheduling, maintaining food safety and hygiene standards, and providing clear handovers to ensure seamless continuity between shifts. Key tasks Be involved in leading the night-time operations of the bakery, ensuring smooth, efficient workflows, organising team tasks, maintaining production schedules, and addressing any operational issues to consistently meet output and quality targets. It requires active participation in all stages of bread and pastry production, from mixing and shaping to baking and finishing, while meeting daily demands and maintaining product consistency according to established standards. Focus on developing new bakery lines by creating, testing, and documenting recipes, ensuring that new products can be produced consistently without compromising quality. Manage and motivate a small team, providing training, supporting skill development, conducting check-ins, and addressing challenges promptly. Efficient production planning and time management including scheduling, prioritising tasks, adjusting workflows, and anticipating bottlenecks to ensure timely delivery of products. Maintain a strict food safety, hygiene, and quality standards is critical, with regular checks, accurate record-keeping, and adherence to cleaning and allergen protocols. Prepare detailed handovers to the day-shift team, recording completed and outstanding tasks, noting stock levels or equipment issues, communicating priorities, and ensuring all documentation and workspaces are in order to support seamless continuity and consistent quality. About You The successful candidate shall have experience in commercial baking and have a good understanding of various baking methods/techniques including dough mixing, oven work and finishing bakery products. Be reliable, self-motivated, and highly organised with a can-do attitude and thrive in a fast-paced, team environment. Demonstrate strong time-management and leadership skills. More details The Bakery Manager job (ref:9032) is paying £50,000 per annum according to your experience and is a nighttime shift position. The bakery is in West Sussex and is commutable from Steyning, Shoreham-by-Sea, Small Dole, Worthing, Lancing, Brighton and Cowfold and surrounding towns within West Sussex. The package includes Free food on site and parking available, 20 days of annual leave plus bank holidays. The working hours are 5 nights a week - Monday to Friday, 8:00pm to 5:00am. b3 jobs are market-leading recruiters specialising in the food and beverage manufacturing industry, both in the UK and internationally. Founded in May 2000, we are proud of our reputation for being reliable, knowledgeable and resourceful - with our unique blend of honest and professional work ethics. If this role isn't quite what you're looking for feel free to register with us Upload Your CV - Food Manufacturing Jobs in the UK. Alternate job titles Head Baker Bakery Supervisor Production Manager - Bakery Artisan Bakery Manager Bakery Team Leader Senior Baker Bakery Operations Manager Bakery Shift Manager Bakery & Production Lead
May 01, 2026
Full time
Bakery Manager - Nights This is an excellent opportunity to become part of a friendly and passionate team, working for a well-established and high-quality bakery. About the Bakery Manager job The role oversees the night-time operations of the bakery, ensuring smooth workflows, consistent product quality, and timely production. It involves hands-on bread making, developing new products, and managing a team to foster a positive, high-performing environment. Responsibilities also include efficient scheduling, maintaining food safety and hygiene standards, and providing clear handovers to ensure seamless continuity between shifts. Key tasks Be involved in leading the night-time operations of the bakery, ensuring smooth, efficient workflows, organising team tasks, maintaining production schedules, and addressing any operational issues to consistently meet output and quality targets. It requires active participation in all stages of bread and pastry production, from mixing and shaping to baking and finishing, while meeting daily demands and maintaining product consistency according to established standards. Focus on developing new bakery lines by creating, testing, and documenting recipes, ensuring that new products can be produced consistently without compromising quality. Manage and motivate a small team, providing training, supporting skill development, conducting check-ins, and addressing challenges promptly. Efficient production planning and time management including scheduling, prioritising tasks, adjusting workflows, and anticipating bottlenecks to ensure timely delivery of products. Maintain a strict food safety, hygiene, and quality standards is critical, with regular checks, accurate record-keeping, and adherence to cleaning and allergen protocols. Prepare detailed handovers to the day-shift team, recording completed and outstanding tasks, noting stock levels or equipment issues, communicating priorities, and ensuring all documentation and workspaces are in order to support seamless continuity and consistent quality. About You The successful candidate shall have experience in commercial baking and have a good understanding of various baking methods/techniques including dough mixing, oven work and finishing bakery products. Be reliable, self-motivated, and highly organised with a can-do attitude and thrive in a fast-paced, team environment. Demonstrate strong time-management and leadership skills. More details The Bakery Manager job (ref:9032) is paying £50,000 per annum according to your experience and is a nighttime shift position. The bakery is in West Sussex and is commutable from Steyning, Shoreham-by-Sea, Small Dole, Worthing, Lancing, Brighton and Cowfold and surrounding towns within West Sussex. The package includes Free food on site and parking available, 20 days of annual leave plus bank holidays. The working hours are 5 nights a week - Monday to Friday, 8:00pm to 5:00am. b3 jobs are market-leading recruiters specialising in the food and beverage manufacturing industry, both in the UK and internationally. Founded in May 2000, we are proud of our reputation for being reliable, knowledgeable and resourceful - with our unique blend of honest and professional work ethics. If this role isn't quite what you're looking for feel free to register with us Upload Your CV - Food Manufacturing Jobs in the UK. Alternate job titles Head Baker Bakery Supervisor Production Manager - Bakery Artisan Bakery Manager Bakery Team Leader Senior Baker Bakery Operations Manager Bakery Shift Manager Bakery & Production Lead
ASVA: Association of Scottish Visitor Attractions
Forres, Moray
Organisation: The National Trust for Scotland Purpose of role This is an exciting opportunity to work with our leadership team at Brodie Castle to provide operational delivery of the visitor experience and supervision in the Food & Beverage department, as well as on-site events in line with the Trust's policies. You will be responsible for the supervision of the day-to-day catering operations at our popular Playful Garden Café as well as the Castle Café. You will deliver our quality standards and performance targets, ensuring we offer our visitors a fantastic Food & Beverage experience. You will be an enthusiastic team player who can supervise, coach and motivate your team. You will also be part of a broader duty management team responsible for promoting good communication across the site and a joined-up visitor services provision. This role requires weekend working and at times may require working evenings to cover events. Key Responsibilities Support the F&B manager with menu development and the preparation and presentation of a high-quality food and drink offer relevant to our Brodie visitors. Ensure compliance with health and safety, food hygiene, food allergens, licensing and environmental health standards, completing all related record-keeping. Support the F&B manager with stock management, ordering, storage and wastage control. Ensure the upkeep and safety of equipment and utensils used within the catering outlets. Assist with food-led events throughout the year to support overall business goals. Visitor Experience Offer excellent customer service and ensure all members of the catering team do the same. Support property-wide targets for completion of visitor surveys to understand more about our visitors. Act as one of our duty management team, responsible for ensuring a safe and smooth visitor operation, opening/closing the visitor attraction, addressing issues, emergency procedure and providing relief cover, as required. People Management Assist the F&B Manager in Recruitment, induction, development and management of all Food and Beverage Visitor Services Assistants ensuring that they understand role responsibilities and are equipped to fulfil the role to the required standards. Supervise the activities of a team of permanent and seasonal Visitor Service Assistants (VSAs), achieving excellent staff performance and motivation through effective training, task-setting and coaching on front and back-of-house routines. Ensure the team feel valued, respected, motivated and supported. Support the F&B Manager in preparing catering rotas and holiday allocation to meet business needs. Work closely with specialist advisory colleagues, i.e. our Trust-wide Catering Development team. Finance management Share responsibility for achieving Food & Beverage budget. Monitor commercial performance and adjust activities to capitalize on sales opportunities and run a cost-effective catering operation. Supervise daily cafés till operations and perform end-of-day income reconciliation. Support the F&B Manager with menu costing and stock-taking. Performance indicators and targets Weekly, monthly and annual sales and cost of sales targets. Food compliance standards and record-keeping. Visitor enjoyment reviews and ratings from visitor surveys and visitor feedback. Staff satisfaction from staff surveys. Tools / equipment / systems Fully equipped commercial catering kitchen. Access to laptop and relevant online training, financial monitoring and stock ordering systems, including NTS intranet and Microsoft 365. EPOS tills and chip and pin machines. QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE Essential Significant previous experience of working in an operations role in the hospitality industry. Excellent leadership and influencing skills, supervising and supporting staff on a daily basis. Excellent customer service skills. Excellent organisational, administrative and time-management skills with the ability to prioritise workload to meet changing demands. Confident communication skills (written and spoken). Ability to be proactive and to take initiative. Experience with cash handling, monitoring, and interpreting financial data. Computer literacy and familiar with Microsoft software. An understanding and commitment to the aims and objectives of the National Trust for Scotland. Desirable Food Hygiene Qualification (or willingness to train). First aid Certificate (or willingness to train). Barista training (or willingness to train). Alcohol License (or willingness to train).
May 01, 2026
Full time
Organisation: The National Trust for Scotland Purpose of role This is an exciting opportunity to work with our leadership team at Brodie Castle to provide operational delivery of the visitor experience and supervision in the Food & Beverage department, as well as on-site events in line with the Trust's policies. You will be responsible for the supervision of the day-to-day catering operations at our popular Playful Garden Café as well as the Castle Café. You will deliver our quality standards and performance targets, ensuring we offer our visitors a fantastic Food & Beverage experience. You will be an enthusiastic team player who can supervise, coach and motivate your team. You will also be part of a broader duty management team responsible for promoting good communication across the site and a joined-up visitor services provision. This role requires weekend working and at times may require working evenings to cover events. Key Responsibilities Support the F&B manager with menu development and the preparation and presentation of a high-quality food and drink offer relevant to our Brodie visitors. Ensure compliance with health and safety, food hygiene, food allergens, licensing and environmental health standards, completing all related record-keeping. Support the F&B manager with stock management, ordering, storage and wastage control. Ensure the upkeep and safety of equipment and utensils used within the catering outlets. Assist with food-led events throughout the year to support overall business goals. Visitor Experience Offer excellent customer service and ensure all members of the catering team do the same. Support property-wide targets for completion of visitor surveys to understand more about our visitors. Act as one of our duty management team, responsible for ensuring a safe and smooth visitor operation, opening/closing the visitor attraction, addressing issues, emergency procedure and providing relief cover, as required. People Management Assist the F&B Manager in Recruitment, induction, development and management of all Food and Beverage Visitor Services Assistants ensuring that they understand role responsibilities and are equipped to fulfil the role to the required standards. Supervise the activities of a team of permanent and seasonal Visitor Service Assistants (VSAs), achieving excellent staff performance and motivation through effective training, task-setting and coaching on front and back-of-house routines. Ensure the team feel valued, respected, motivated and supported. Support the F&B Manager in preparing catering rotas and holiday allocation to meet business needs. Work closely with specialist advisory colleagues, i.e. our Trust-wide Catering Development team. Finance management Share responsibility for achieving Food & Beverage budget. Monitor commercial performance and adjust activities to capitalize on sales opportunities and run a cost-effective catering operation. Supervise daily cafés till operations and perform end-of-day income reconciliation. Support the F&B Manager with menu costing and stock-taking. Performance indicators and targets Weekly, monthly and annual sales and cost of sales targets. Food compliance standards and record-keeping. Visitor enjoyment reviews and ratings from visitor surveys and visitor feedback. Staff satisfaction from staff surveys. Tools / equipment / systems Fully equipped commercial catering kitchen. Access to laptop and relevant online training, financial monitoring and stock ordering systems, including NTS intranet and Microsoft 365. EPOS tills and chip and pin machines. QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE Essential Significant previous experience of working in an operations role in the hospitality industry. Excellent leadership and influencing skills, supervising and supporting staff on a daily basis. Excellent customer service skills. Excellent organisational, administrative and time-management skills with the ability to prioritise workload to meet changing demands. Confident communication skills (written and spoken). Ability to be proactive and to take initiative. Experience with cash handling, monitoring, and interpreting financial data. Computer literacy and familiar with Microsoft software. An understanding and commitment to the aims and objectives of the National Trust for Scotland. Desirable Food Hygiene Qualification (or willingness to train). First aid Certificate (or willingness to train). Barista training (or willingness to train). Alcohol License (or willingness to train).
Role Overview We are seeking a passionate and detail-oriented Breakfast Manager to lead and deliver an exceptional breakfast experience at JA Mar Hall. As part of our journey towards Forbes luxury standards, this role is pivotal in setting the tone for the guest day ensuring every breakfast service is warm, polished, and flawlessly executed. You will take ownership of the breakfast operation five days per week, leading the team from the floor and ensuring service is both efficient and elevated. Key Responsibilities of the Breakfast Manager will include: Breakfast Service Leadership Lead and manage breakfast service operations, ensuring a smooth, high quality guest experience Be present and visible on the floor, leading by example and engaging with guests Ensure all service is delivered to luxury standards, with attention to detail and personalisation Team Management Lead, motivate, and develop the breakfast team including supervisors and food and beverage assistants Conduct daily briefings to set expectations and communicate priorities Provide ongoing coaching and feedback to enhance performance and confidence Standards and Guest Experience Implement and uphold SOPs aligned with luxury and Forbes level expectations Ensure consistent presentation of buffet, à la carte service, and overall dining environment Handle guest feedback effectively, resolving issues promptly and professionally Operational Excellence Manage daily set up and breakdown of breakfast service Ensure stock levels, ordering, and mise en place are maintained Work closely with the kitchen team to ensure seamless service flow Collaboration Work closely with the Food and Beverage Services Manager and Assistant Managers to ensure alignment across all outlets Support wider food and beverage operations where required, particularly during peak periods or special events About You The ideal candidate will have: Previous experience in a supervisory or management role within hotel or restaurant breakfast service Strong understanding of high-quality service standards Hands on leader who enjoys being on the floor Excellent organisational and communication skills Passionate about guest experience and attention to detail Flexible and adaptable to business needs Hotel experience is essential for this role to demonstrate an immediate true understanding of expectations of guest breakfast experience Experience with Forbes Luxury Travel Guide five-star standards is desirable but not essential. Why Join Us At JA Mar Hall, you'll find more than a job-you'll build a career within a global hospitality family. We offer: Competitive salaryplus Tronc, paid via an independent tronc system, meaning your monthly earnings are topped up through service charge. Free luxury leisure club membership. Discounted membership for friends & family. 50% discount on Spa treatments. Golf day discounts for you, friends, and family. 50% discount on food for you +3 guests, and 25% off beverages. Discounts on overnight stays for JA Mar Hall and our sister properties. Friends & family hotel rates. Access toWisdom, our confidential wellbeing support programme. Access to exclusive £100 room rates across the PoB Hotels collection. Free on-site parking and complimentary use of leisure facilities. Uniform provided (role dependent). Recommend-a-Friend bonus scheme.
May 01, 2026
Full time
Role Overview We are seeking a passionate and detail-oriented Breakfast Manager to lead and deliver an exceptional breakfast experience at JA Mar Hall. As part of our journey towards Forbes luxury standards, this role is pivotal in setting the tone for the guest day ensuring every breakfast service is warm, polished, and flawlessly executed. You will take ownership of the breakfast operation five days per week, leading the team from the floor and ensuring service is both efficient and elevated. Key Responsibilities of the Breakfast Manager will include: Breakfast Service Leadership Lead and manage breakfast service operations, ensuring a smooth, high quality guest experience Be present and visible on the floor, leading by example and engaging with guests Ensure all service is delivered to luxury standards, with attention to detail and personalisation Team Management Lead, motivate, and develop the breakfast team including supervisors and food and beverage assistants Conduct daily briefings to set expectations and communicate priorities Provide ongoing coaching and feedback to enhance performance and confidence Standards and Guest Experience Implement and uphold SOPs aligned with luxury and Forbes level expectations Ensure consistent presentation of buffet, à la carte service, and overall dining environment Handle guest feedback effectively, resolving issues promptly and professionally Operational Excellence Manage daily set up and breakdown of breakfast service Ensure stock levels, ordering, and mise en place are maintained Work closely with the kitchen team to ensure seamless service flow Collaboration Work closely with the Food and Beverage Services Manager and Assistant Managers to ensure alignment across all outlets Support wider food and beverage operations where required, particularly during peak periods or special events About You The ideal candidate will have: Previous experience in a supervisory or management role within hotel or restaurant breakfast service Strong understanding of high-quality service standards Hands on leader who enjoys being on the floor Excellent organisational and communication skills Passionate about guest experience and attention to detail Flexible and adaptable to business needs Hotel experience is essential for this role to demonstrate an immediate true understanding of expectations of guest breakfast experience Experience with Forbes Luxury Travel Guide five-star standards is desirable but not essential. Why Join Us At JA Mar Hall, you'll find more than a job-you'll build a career within a global hospitality family. We offer: Competitive salaryplus Tronc, paid via an independent tronc system, meaning your monthly earnings are topped up through service charge. Free luxury leisure club membership. Discounted membership for friends & family. 50% discount on Spa treatments. Golf day discounts for you, friends, and family. 50% discount on food for you +3 guests, and 25% off beverages. Discounts on overnight stays for JA Mar Hall and our sister properties. Friends & family hotel rates. Access toWisdom, our confidential wellbeing support programme. Access to exclusive £100 room rates across the PoB Hotels collection. Free on-site parking and complimentary use of leisure facilities. Uniform provided (role dependent). Recommend-a-Friend bonus scheme.
A hospitality establishment in Edinburgh is seeking a Food and Beverage Supervisor to lead a dedicated team and ensure exceptional guest experiences. Responsibilities include assisting in team building, training staff, and promoting sales awareness. The successful candidate will have strong customer service skills, previous hospitality experience, and the ability to communicate effectively with guests. Genuine career opportunities and on-the-job training are offered, making this a promising role for the right individual.
May 01, 2026
Full time
A hospitality establishment in Edinburgh is seeking a Food and Beverage Supervisor to lead a dedicated team and ensure exceptional guest experiences. Responsibilities include assisting in team building, training staff, and promoting sales awareness. The successful candidate will have strong customer service skills, previous hospitality experience, and the ability to communicate effectively with guests. Genuine career opportunities and on-the-job training are offered, making this a promising role for the right individual.
About Us JA Mar Hall Golf Spa Resort is a peaceful countryside retreat and soulful escape - your haven of Scottish charm, spa indulgence, and championship golf. Recently, Mar Hall proudly joined JA Resorts Hotels, a heritage hospitality brand with award winning properties across Dubai, the Maldives and Scotland. This exciting new chapter brings global expertise, world class standards, and new opportunities for our teams. As part of the JA family, you'll be connected to an international network of talent, innovation, and career development, all while helping us honour the warm, authentic spirit that makes Mar Hall truly special. Set within 240 acres of woodland on the banks of the River Clyde, our resort features elegant bedrooms and suites, a championship golf course, a luxury spa and wellness experience, and exceptional dining shaped by creativity and Scottish provenance. Together, we are elevating the resort into one of the UK's most exceptional luxury destinations and you can be part of it. The Role We are seeking a dedicated and hands on Head Housekeeper to lead the day to day operations of our Housekeeping Department. You will play a central role in ensuring that all bedrooms, public areas, and back of house spaces consistently meet the highest standards of presentation, cleanliness, and luxury. You will oversee the housekeeping team and supervisors, support departmental planning, and work closely with other leaders to deliver exceptional guest satisfaction and operational excellence. This role requires exceptional attention to detail, strong organisational skills, and the ability to motivate and inspire a busy team in a luxury environment. You will be obsessed with exceptional levels of cleanliness standards and constantly direct others towards achieving these standards. Key Responsibilities Operational Leadership Support the housekeeping supervisors with leading the daily operations of the Housekeeping Department, ensuring rooms and public areas meet five star presentation standards. Organise daily task allocation, cleaning schedules, and workload distribution across the team. Conduct regular inspections of rooms, corridors, and public spaces, addressing issues promptly and ensuring full compliance with brand and safety standards. Lead departmental planning, project rollouts, and continuous improvement initiatives. Oversee linen/laundry operations and ensure linen quality, stock levels, and par levels are effectively maintained. Guest Experience Service Excellence Maintain a high level of visibility around the resort, responding to guest requests and ensuring prompt resolution of issues. Work with Resort leadership to analyse guest feedback and identify improvements that enhance the guest experience. Ensure VIP rooms and special requests are delivered to the highest standard. Liaise effectively with Front Office, Maintenance, Food & Beverage and other teams to ensure seamless communication and guest satisfaction. Team Development Leadership Lead, motivate, and support the housekeeping team and supervisors, creating a positive culture of pride, ownership, and high performance. Conduct daily briefings, training, and on the job coaching to develop skills and ensure consistency. Support recruitment, onboarding, and performance management of housekeeping employees. Foster teamwork and develop supervisors to take on greater responsibility and skill growth. Financial Management Assist the Operations Director in managing the housekeeping budget including labour planning, linen usage, amenities stock control, and operational costs. Support the Operations Director in maintaining cost efficiency without compromising quality or standards. Monitor chemical usage, equipment care, and wastage reduction initiatives to protect assets and control expenditure. Strategic Continuous Improvement Contribute to initiatives that elevate standards, streamline operations, and enhance guest satisfaction. Help implement best practices and new procedures aligned with JA Resorts Hotels' luxury benchmarks. Work collaboratively with the Operations Director to identify long term development opportunities for the department. Compliance Quality Assurance Ensure strict adherence to all health, safety, COSHH, and cleaning chemical procedures. Maintain high levels of hygiene, infection control, and cleanliness throughout all areas of responsibility. Conduct regular audits and follow up with corrective actions where required. About You We are looking for someone with: Experience in a housekeeping management role within a luxury or four/five star hotel environment. Strong operational understanding of housekeeping standards, room presentation, and quality control. High levels of attention to detail and pride with a desire to elevate five star standards. Excellent organisational and leadership skills with the ability to manage a diverse team. A keen eye for detail and a passion for delivering exceptional guest experiences. Confident communicator with the ability to liaise effectively across departments. Proactive, hands on, and adaptable, with the ability to stay calm under pressure. Strong knowledge of health safety, COSHH, and cleaning procedures. Flexible approach to working hours including weekends and evenings. Desirable but not essential Experience working within Forbes Travel Guide, AA Rosette/Red Star, or similar luxury standard environments. Previous experience in a resort style property. Hospitality qualification or relevant training certification. Why Join Us At JA Mar Hall, you'll find more than a job-you'll build a career within a global hospitality family. We offer: Competitive salary plus Tronc, paid via an independent tronc system. Free luxury leisure club membership. Discounted membership for friends family. 50% discount on Spa treatments. Golf day discounts for you, friends, and family. 50% discount on food for you +3 guests, and 25% off beverages. Discounts on overnight stays for JA Mar Hall and our sister properties. Friends family hotel rates. Access to Wisdom, our confidential wellbeing support programme. Access to exclusive £100 room rates across the PoB Hotels collection. Free on site parking. Uniform provided (role dependent). Recommend a Friend bonus scheme.
May 01, 2026
Full time
About Us JA Mar Hall Golf Spa Resort is a peaceful countryside retreat and soulful escape - your haven of Scottish charm, spa indulgence, and championship golf. Recently, Mar Hall proudly joined JA Resorts Hotels, a heritage hospitality brand with award winning properties across Dubai, the Maldives and Scotland. This exciting new chapter brings global expertise, world class standards, and new opportunities for our teams. As part of the JA family, you'll be connected to an international network of talent, innovation, and career development, all while helping us honour the warm, authentic spirit that makes Mar Hall truly special. Set within 240 acres of woodland on the banks of the River Clyde, our resort features elegant bedrooms and suites, a championship golf course, a luxury spa and wellness experience, and exceptional dining shaped by creativity and Scottish provenance. Together, we are elevating the resort into one of the UK's most exceptional luxury destinations and you can be part of it. The Role We are seeking a dedicated and hands on Head Housekeeper to lead the day to day operations of our Housekeeping Department. You will play a central role in ensuring that all bedrooms, public areas, and back of house spaces consistently meet the highest standards of presentation, cleanliness, and luxury. You will oversee the housekeeping team and supervisors, support departmental planning, and work closely with other leaders to deliver exceptional guest satisfaction and operational excellence. This role requires exceptional attention to detail, strong organisational skills, and the ability to motivate and inspire a busy team in a luxury environment. You will be obsessed with exceptional levels of cleanliness standards and constantly direct others towards achieving these standards. Key Responsibilities Operational Leadership Support the housekeeping supervisors with leading the daily operations of the Housekeeping Department, ensuring rooms and public areas meet five star presentation standards. Organise daily task allocation, cleaning schedules, and workload distribution across the team. Conduct regular inspections of rooms, corridors, and public spaces, addressing issues promptly and ensuring full compliance with brand and safety standards. Lead departmental planning, project rollouts, and continuous improvement initiatives. Oversee linen/laundry operations and ensure linen quality, stock levels, and par levels are effectively maintained. Guest Experience Service Excellence Maintain a high level of visibility around the resort, responding to guest requests and ensuring prompt resolution of issues. Work with Resort leadership to analyse guest feedback and identify improvements that enhance the guest experience. Ensure VIP rooms and special requests are delivered to the highest standard. Liaise effectively with Front Office, Maintenance, Food & Beverage and other teams to ensure seamless communication and guest satisfaction. Team Development Leadership Lead, motivate, and support the housekeeping team and supervisors, creating a positive culture of pride, ownership, and high performance. Conduct daily briefings, training, and on the job coaching to develop skills and ensure consistency. Support recruitment, onboarding, and performance management of housekeeping employees. Foster teamwork and develop supervisors to take on greater responsibility and skill growth. Financial Management Assist the Operations Director in managing the housekeeping budget including labour planning, linen usage, amenities stock control, and operational costs. Support the Operations Director in maintaining cost efficiency without compromising quality or standards. Monitor chemical usage, equipment care, and wastage reduction initiatives to protect assets and control expenditure. Strategic Continuous Improvement Contribute to initiatives that elevate standards, streamline operations, and enhance guest satisfaction. Help implement best practices and new procedures aligned with JA Resorts Hotels' luxury benchmarks. Work collaboratively with the Operations Director to identify long term development opportunities for the department. Compliance Quality Assurance Ensure strict adherence to all health, safety, COSHH, and cleaning chemical procedures. Maintain high levels of hygiene, infection control, and cleanliness throughout all areas of responsibility. Conduct regular audits and follow up with corrective actions where required. About You We are looking for someone with: Experience in a housekeeping management role within a luxury or four/five star hotel environment. Strong operational understanding of housekeeping standards, room presentation, and quality control. High levels of attention to detail and pride with a desire to elevate five star standards. Excellent organisational and leadership skills with the ability to manage a diverse team. A keen eye for detail and a passion for delivering exceptional guest experiences. Confident communicator with the ability to liaise effectively across departments. Proactive, hands on, and adaptable, with the ability to stay calm under pressure. Strong knowledge of health safety, COSHH, and cleaning procedures. Flexible approach to working hours including weekends and evenings. Desirable but not essential Experience working within Forbes Travel Guide, AA Rosette/Red Star, or similar luxury standard environments. Previous experience in a resort style property. Hospitality qualification or relevant training certification. Why Join Us At JA Mar Hall, you'll find more than a job-you'll build a career within a global hospitality family. We offer: Competitive salary plus Tronc, paid via an independent tronc system. Free luxury leisure club membership. Discounted membership for friends family. 50% discount on Spa treatments. Golf day discounts for you, friends, and family. 50% discount on food for you +3 guests, and 25% off beverages. Discounts on overnight stays for JA Mar Hall and our sister properties. Friends family hotel rates. Access to Wisdom, our confidential wellbeing support programme. Access to exclusive £100 room rates across the PoB Hotels collection. Free on site parking. Uniform provided (role dependent). Recommend a Friend bonus scheme.
Overview Who are we As part of the Hilton Worldwide brand we want to be the first choice for guests and team members alike. By joining the Hilton brand you will gain unparalleled access to an array of rich experiences, knowledge and opportunities that will prove valuable to your personal and professional growth. The DoubleTree by Hilton Bristol City Centre is one of the leading 4 city centre hotels 206 bedrooms and 12 conference rooms. Role Responsibilities To assist the Food & Beverage Manager/Restaurant Manager in the day-to-day running of the Food & Beverage operations, ensuring the department is meeting all standards and objectives set. You'll deputise for the Manager in their absence supporting the team with maintaining standards and ensuring all customers receive an excellent level of service. To ensure the department as a function delivers the minimum Food and Beverage brand standards. To empower the team to be able to handle all guest feedback, both positive and negative. To strive to anticipate customer needs whenever possible and react to these to enhance customer satisfaction, ensuring all guests expectations are exceeded. Ensure that Company and legal standards for cleanliness are maintained within the department. Ensure that the team are dressed in the correct uniform, in line with Company Standards and understand the importance of personal hygiene. Ensure that the team are punctual, polite, courteous and helpful to guests and colleagues at all times. To be involved in preparing, checking and monitoring departmental forecasts and rotas to ensure they are in line with set budgets and meet the service and business needs. To support in the control of costs through correct stock usage, storage, rotation, par stock levels, purchase order systems and minimising wastage as per Company standards. Ensuring assistance in monthly stocktakes and action any discrepancies in line with Company standards. Ensure all employees are inducted and trained according to Company standards and that team members are lead, motivated, developed and receive regular Check-In's in order to achieve customer satisfaction and Company objectives. Ensure that while you undertake your role you abide by the Health and Safety at Work Act 1974 and safe system of work appropriate to your role. Any other tasks as delegated by your Line Manager. Key Requirements Supervisory experience or be a strong Restaurant / Bar team member looking to take on additional responsibility Great communication skills so you can chat to our guests and of course the team Flexibility - to enjoy working different shift patterns and seeing the operation on different days of the week including the weekends The ability to recognise what our customers want and need and be able to provide it Good people skills - to work well in a team - we want work to be fun for all of our employees Have a genuine interest in providing hospitality to our customers Confidence with systems and taking payments To be able to work well under pressure at times and multi task in a fast paced environment Ensure prompt resolution of customer complaints
May 01, 2026
Full time
Overview Who are we As part of the Hilton Worldwide brand we want to be the first choice for guests and team members alike. By joining the Hilton brand you will gain unparalleled access to an array of rich experiences, knowledge and opportunities that will prove valuable to your personal and professional growth. The DoubleTree by Hilton Bristol City Centre is one of the leading 4 city centre hotels 206 bedrooms and 12 conference rooms. Role Responsibilities To assist the Food & Beverage Manager/Restaurant Manager in the day-to-day running of the Food & Beverage operations, ensuring the department is meeting all standards and objectives set. You'll deputise for the Manager in their absence supporting the team with maintaining standards and ensuring all customers receive an excellent level of service. To ensure the department as a function delivers the minimum Food and Beverage brand standards. To empower the team to be able to handle all guest feedback, both positive and negative. To strive to anticipate customer needs whenever possible and react to these to enhance customer satisfaction, ensuring all guests expectations are exceeded. Ensure that Company and legal standards for cleanliness are maintained within the department. Ensure that the team are dressed in the correct uniform, in line with Company Standards and understand the importance of personal hygiene. Ensure that the team are punctual, polite, courteous and helpful to guests and colleagues at all times. To be involved in preparing, checking and monitoring departmental forecasts and rotas to ensure they are in line with set budgets and meet the service and business needs. To support in the control of costs through correct stock usage, storage, rotation, par stock levels, purchase order systems and minimising wastage as per Company standards. Ensuring assistance in monthly stocktakes and action any discrepancies in line with Company standards. Ensure all employees are inducted and trained according to Company standards and that team members are lead, motivated, developed and receive regular Check-In's in order to achieve customer satisfaction and Company objectives. Ensure that while you undertake your role you abide by the Health and Safety at Work Act 1974 and safe system of work appropriate to your role. Any other tasks as delegated by your Line Manager. Key Requirements Supervisory experience or be a strong Restaurant / Bar team member looking to take on additional responsibility Great communication skills so you can chat to our guests and of course the team Flexibility - to enjoy working different shift patterns and seeing the operation on different days of the week including the weekends The ability to recognise what our customers want and need and be able to provide it Good people skills - to work well in a team - we want work to be fun for all of our employees Have a genuine interest in providing hospitality to our customers Confidence with systems and taking payments To be able to work well under pressure at times and multi task in a fast paced environment Ensure prompt resolution of customer complaints
Position: Food & Beverage Supervisor Salary: 28,000.00 to 32,000.00 per year Location: Hayes, Bromley Conference and banqueting venue are looking to recruit a Food & Beverage Supervisor to take on a supervisory role across all bars and conference rooms. This will involve the Food & Beverage Supervisor overseeing the planning, organization, and execution of all events, ensuring they run smoothly and meet the objectives set by clients or management. The Food & Beverage Supervisor Must have: Excellent written and verbal communication skills Lead the event / banqueting setup and takedown processes Handle customer service inquiries and resolve any issues Conduct post-event evaluations, gathering feedback from participants Opening and closing procedures, including security and cleaning. Liaise, as applicable, with outside contractors as well as with internal suppliers Leading and coordinating event staff in an efficient way. Managing cash handling and cash reconciliation Contribute to training and development of the team Assist the line Manager in quality control of all supplies, including food, drinks/beverages, hygiene and health and safety Key holder for the building and lock/unlock the building as required Food & Beverage Supervisor skills: Food & Beverage Supervisor will have excellent communication and customer service skills Is organised, reliable, and able to multitask in a fast-paced venue environment Brings a positive attitude and strong attention to detail Has previous events / banqueting experience Has flexibility to work non-standard hours during events Proactive, confident with excellent communication skills Natural ability to build a rapport with club members as well as with team members. A record of working to a high standard Extremely well organised and be able to work well with pressure. Food & Beverage Supervisor Rewards A friendly, supportive team environment Opportunities to grow within the event and hospitality industry Staff discount On-site gym Enhanced sick leave after probationary period On-site parking Company pension Athena Resourcing Solutions is an employment agency and employment business. We are an equal opportunities employer, we welcome applications from candidates of all races, genders, ages, religions and beliefs, sexual orientations, and people with disabilities. Due to the high volume of applications, we receive we are deeply sorry, but it is not always possible to respond to each applicant personally. Only those applicants who are short listed for the position can be contacted. If you have not heard from us within two days, please assume that your application for this position has been unsuccessful. By submitting your CV to us and/or applying for any job vacancy advertised by us, you agree to your data being processed by us and to receive job alert emails / job related information or other career development related information.
Apr 30, 2026
Full time
Position: Food & Beverage Supervisor Salary: 28,000.00 to 32,000.00 per year Location: Hayes, Bromley Conference and banqueting venue are looking to recruit a Food & Beverage Supervisor to take on a supervisory role across all bars and conference rooms. This will involve the Food & Beverage Supervisor overseeing the planning, organization, and execution of all events, ensuring they run smoothly and meet the objectives set by clients or management. The Food & Beverage Supervisor Must have: Excellent written and verbal communication skills Lead the event / banqueting setup and takedown processes Handle customer service inquiries and resolve any issues Conduct post-event evaluations, gathering feedback from participants Opening and closing procedures, including security and cleaning. Liaise, as applicable, with outside contractors as well as with internal suppliers Leading and coordinating event staff in an efficient way. Managing cash handling and cash reconciliation Contribute to training and development of the team Assist the line Manager in quality control of all supplies, including food, drinks/beverages, hygiene and health and safety Key holder for the building and lock/unlock the building as required Food & Beverage Supervisor skills: Food & Beverage Supervisor will have excellent communication and customer service skills Is organised, reliable, and able to multitask in a fast-paced venue environment Brings a positive attitude and strong attention to detail Has previous events / banqueting experience Has flexibility to work non-standard hours during events Proactive, confident with excellent communication skills Natural ability to build a rapport with club members as well as with team members. A record of working to a high standard Extremely well organised and be able to work well with pressure. Food & Beverage Supervisor Rewards A friendly, supportive team environment Opportunities to grow within the event and hospitality industry Staff discount On-site gym Enhanced sick leave after probationary period On-site parking Company pension Athena Resourcing Solutions is an employment agency and employment business. We are an equal opportunities employer, we welcome applications from candidates of all races, genders, ages, religions and beliefs, sexual orientations, and people with disabilities. Due to the high volume of applications, we receive we are deeply sorry, but it is not always possible to respond to each applicant personally. Only those applicants who are short listed for the position can be contacted. If you have not heard from us within two days, please assume that your application for this position has been unsuccessful. By submitting your CV to us and/or applying for any job vacancy advertised by us, you agree to your data being processed by us and to receive job alert emails / job related information or other career development related information.
Night Porter Rate of pay / Hours: Generous Company Benefits, Training & Development Under 18's rate: £10.85 per hour Contract Type: Nights, 16 hours a week Location: Malmaison Birmingham The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This hands on role manages guest expectations and ensures the brand standards are maintained. Responsibilities Take responsibility for the Food & Beverage Department during the night. Welcome guests to the hotel in a friendly and helpful manner. Ensure public areas are kept immaculate by cleaning and preparing meeting and event spaces for the next day. Assist guests with their luggage. Deal with any enquiries and provide assistance. Carry out nightly Health and Safety audits. Maintain excellent communication and organisational skills. Qualifications Experience: Experience of working in a similar role is beneficial; experience of night shift work is essential. Working Hours & Flexibility We are open 7 days a week, 365 days a year and need people to work a range of shifts and days. We can offer great flexibility if required. We are busier during evenings and weekends, but shift patterns and contracted hours can be discussed at interview. Career Development & Benefits Successful candidates can progress to Night Supervisory or Assistant Night Management roles. We offer nationally recognised apprenticeships alongside detailed brand training. We help you be 'The Difference' between good and great guest experiences.
Apr 30, 2026
Full time
Night Porter Rate of pay / Hours: Generous Company Benefits, Training & Development Under 18's rate: £10.85 per hour Contract Type: Nights, 16 hours a week Location: Malmaison Birmingham The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This hands on role manages guest expectations and ensures the brand standards are maintained. Responsibilities Take responsibility for the Food & Beverage Department during the night. Welcome guests to the hotel in a friendly and helpful manner. Ensure public areas are kept immaculate by cleaning and preparing meeting and event spaces for the next day. Assist guests with their luggage. Deal with any enquiries and provide assistance. Carry out nightly Health and Safety audits. Maintain excellent communication and organisational skills. Qualifications Experience: Experience of working in a similar role is beneficial; experience of night shift work is essential. Working Hours & Flexibility We are open 7 days a week, 365 days a year and need people to work a range of shifts and days. We can offer great flexibility if required. We are busier during evenings and weekends, but shift patterns and contracted hours can be discussed at interview. Career Development & Benefits Successful candidates can progress to Night Supervisory or Assistant Night Management roles. We offer nationally recognised apprenticeships alongside detailed brand training. We help you be 'The Difference' between good and great guest experiences.
A family-run hotel in Scotland is seeking a confident Food & Beverage Supervisor to lead a passionate team. You'll oversee operations primarily in the newly refurbished Winter Garden restaurant, ensuring exceptional guest experiences. The ideal candidate has experience in fast-paced hospitality settings, a friendly demeanor, and motivational leadership skills. With competitive pay and benefits including live-in accommodation and exclusive discounts, this is a great opportunity to advance your hospitality career.
Apr 30, 2026
Full time
A family-run hotel in Scotland is seeking a confident Food & Beverage Supervisor to lead a passionate team. You'll oversee operations primarily in the newly refurbished Winter Garden restaurant, ensuring exceptional guest experiences. The ideal candidate has experience in fast-paced hospitality settings, a friendly demeanor, and motivational leadership skills. With competitive pay and benefits including live-in accommodation and exclusive discounts, this is a great opportunity to advance your hospitality career.
Be part of the Family We're a family business through and through - family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do. We offer an expansive range of benefits to help you make the most of life outside of work, and we're committed to creating an inclusive culture where everyone feels heard and valued. We treat our guests like family, and we support our people the same way. If you're someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you'll fit right in. Crieff Hydro Hotel In the heart of Scotland, we're set in a 900 acre estate in stunning Perthshire. A home from home, we've been welcoming generations of families for 150 years. We have 215 hotel bedrooms, 55 self-catering lodges, 6 restaurants and over 60 onsite activities - including a spa, leisure center, horse-riding center and our famously exciting Action Glen. There really is something for everyone! About the role We're looking for a confident, energetic, and hands on Food & Beverage Supervisor to join our team at Crieff Hydro. Based primarily in our newly refurbished Winter Garden restaurant, you'll also support our other restaurants, bars, and events team when needed, so adaptability and a love for variety are key. You'll help lead a passionate and hard-working team to deliver great service at scale, ensuring every guest has an experience worth remembering. With high footfall and multiple outlets, no two days are the same, but you'll bring consistency, energy, and a positive leadership presence to every shift. This is a fantastic opportunity to take your next step in hospitality management with a proudly independent company where your impact truly matters. What we need from you A friendly, outgoing, and confident personality - you set the tone for the team Experience in a busy hospitality environment - you understand volume and pace A natural motivator who knows how to lead by example, especially when it's busy A team player who can step in wherever needed to support the operation Someone who's calm under pressure, organised, and solution-focused What you'll be doing Supervising daily operations in the Winter Garden and other outlets as needed Leading and motivating your team to deliver great guest experiences Ensuring smooth, efficient service during busy breakfast, lunch, and dinner periods Supporting with training, onboarding, and team development Working closely with the management team to meet service standards and targets What you'll get from us Live-in Accommodation - On-site, affordable housing with bills included may be available. Most rooms are single occupancy with an ensuite, though this isn't guaranteed. Availability and rates (set by HMRC) can be discussed at interview. Exclusive Discounts - Enjoy 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities. Team Rate Hotel Stays - Take time to recharge with discounted stays at all of our hotels from just £30 per night - where will you explore next? Refer a Friend Bonus - Earn up to £250 £500 for each successful team member or manager which you recommend to us. Guest Mention Rewards - Earn £5 every time a guest gives you a positive shoutout in a review. A Friendly & Supportive Team - Work in a fun, welcoming environment where team spirit and well-being are a priority. Career Progression - With seven hotels, multiple departments, and a wide range of roles, you'll have plenty of opportunities to grow and explore new career paths. Wellbeing Support - Get 24/7 confidential support via the Health Assured Employee Assistance Programme, covering mental health, finances, and more. Team Events & Annual Staff Party - We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party. Careers at the Crieff Hydro Family of Hotels We have dedicated social media pages for our Careers within the Crieff Hydro Family of Hotels. Give us a follow to keep up to date with the latest careers news and insights. Facebook: Crieff Hydro Family Careers Crieff Instagram: Please note: This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.
Apr 30, 2026
Full time
Be part of the Family We're a family business through and through - family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do. We offer an expansive range of benefits to help you make the most of life outside of work, and we're committed to creating an inclusive culture where everyone feels heard and valued. We treat our guests like family, and we support our people the same way. If you're someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you'll fit right in. Crieff Hydro Hotel In the heart of Scotland, we're set in a 900 acre estate in stunning Perthshire. A home from home, we've been welcoming generations of families for 150 years. We have 215 hotel bedrooms, 55 self-catering lodges, 6 restaurants and over 60 onsite activities - including a spa, leisure center, horse-riding center and our famously exciting Action Glen. There really is something for everyone! About the role We're looking for a confident, energetic, and hands on Food & Beverage Supervisor to join our team at Crieff Hydro. Based primarily in our newly refurbished Winter Garden restaurant, you'll also support our other restaurants, bars, and events team when needed, so adaptability and a love for variety are key. You'll help lead a passionate and hard-working team to deliver great service at scale, ensuring every guest has an experience worth remembering. With high footfall and multiple outlets, no two days are the same, but you'll bring consistency, energy, and a positive leadership presence to every shift. This is a fantastic opportunity to take your next step in hospitality management with a proudly independent company where your impact truly matters. What we need from you A friendly, outgoing, and confident personality - you set the tone for the team Experience in a busy hospitality environment - you understand volume and pace A natural motivator who knows how to lead by example, especially when it's busy A team player who can step in wherever needed to support the operation Someone who's calm under pressure, organised, and solution-focused What you'll be doing Supervising daily operations in the Winter Garden and other outlets as needed Leading and motivating your team to deliver great guest experiences Ensuring smooth, efficient service during busy breakfast, lunch, and dinner periods Supporting with training, onboarding, and team development Working closely with the management team to meet service standards and targets What you'll get from us Live-in Accommodation - On-site, affordable housing with bills included may be available. Most rooms are single occupancy with an ensuite, though this isn't guaranteed. Availability and rates (set by HMRC) can be discussed at interview. Exclusive Discounts - Enjoy 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities. Team Rate Hotel Stays - Take time to recharge with discounted stays at all of our hotels from just £30 per night - where will you explore next? Refer a Friend Bonus - Earn up to £250 £500 for each successful team member or manager which you recommend to us. Guest Mention Rewards - Earn £5 every time a guest gives you a positive shoutout in a review. A Friendly & Supportive Team - Work in a fun, welcoming environment where team spirit and well-being are a priority. Career Progression - With seven hotels, multiple departments, and a wide range of roles, you'll have plenty of opportunities to grow and explore new career paths. Wellbeing Support - Get 24/7 confidential support via the Health Assured Employee Assistance Programme, covering mental health, finances, and more. Team Events & Annual Staff Party - We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party. Careers at the Crieff Hydro Family of Hotels We have dedicated social media pages for our Careers within the Crieff Hydro Family of Hotels. Give us a follow to keep up to date with the latest careers news and insights. Facebook: Crieff Hydro Family Careers Crieff Instagram: Please note: This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.
A well-known hotel chain in Greater London is looking for a Breakfast Food & Beverage Supervisor to lead their team. The ideal candidate should have at least one year of experience in the hospitality industry and a passion for providing excellent service. Responsibilities include supervising staff, maintaining cleanliness standards, and ensuring that all service criteria are met. This role offers competitive salaries and ample personal development opportunities.
Apr 30, 2026
Full time
A well-known hotel chain in Greater London is looking for a Breakfast Food & Beverage Supervisor to lead their team. The ideal candidate should have at least one year of experience in the hospitality industry and a passion for providing excellent service. Responsibilities include supervising staff, maintaining cleanliness standards, and ensuring that all service criteria are met. This role offers competitive salaries and ample personal development opportunities.
Role: Assistant Food & Beverage Manager Location: Bracknell Area, Berkshire Employer: Large 4 Hotel & Leisure Complex Salary / Rate of pay: 37,000 per year + Service Charge Platinum Recruitment is proud to represent one of Berkshire's most iconic and unique 4-star hotels. We are seeking a "hands-on" Assistant Food & Beverage Manager to lead from the front across their extensive operations, including a busy restaurant, popular bar, and a thriving conference and events wing. What's in it for you? Package Salary: 37,000.00 per year. Service Charge: Monthly tips averaging 150.00 per month . Live-In Accommodation: Potential on-site live-in available at 482.00 per month . This is all-inclusive of meals, utilities, laundry, and your own shower facilities. Health & Wellness: Free Hotel Leisure Club membership (worth 700 per year) and Employee Assistance Programme. Perks: Free on-site parking and a company sick pay scheme. Why choose our Client? This well-established, 200-bedroom hotel is renowned for its unique architecture and diverse F&B offering. Unlike corporate chains, this family-owned business fosters a close-knit, supportive environment. It is the perfect destination for a manager who prefers being on the floor and in the heart of the action rather than behind a desk. What's involved? As the Assistant F&B Manager, you will work closely with the F&B Manager to lead a large team across multiple outlets. This is a highly operational role requiring a "lead from the front" mentality. Key Duties: Operational Leadership: Provide hands-on supervision for the Restaurant, Bar, Room Service, and Conference & Banqueting. Team Development: Coach and mentor the team during live service to ensure 4-star standards are consistently met. Commercial Support: Assist with rota management, cost control, and stock monitoring. Guest Journey: Handle feedback professionally and encourage upselling activities to enhance the guest experience. Key Requirements: Experience: 3-5 years in a hotel F&B management or supervisory role. Management Style: This is not an office role; you will be expected to lead during peak service periods. Expertise: Working knowledge of food safety, health and hygiene. Flexibility: Comfort working a varied rota including evenings, weekends, and public holidays. If you are a confident leader with a passion for high-volume, high-quality hospitality, apply now! Click Apply Now and one of the team will be in touch to discuss this Assistant Food & Beverage Manager role in Berkshire. Consultant: Natasha Seadon Job Number: (phone number removed) INDF&B Job Role: Assistant Food & Beverage Manager Location: Berkshire Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Apr 30, 2026
Full time
Role: Assistant Food & Beverage Manager Location: Bracknell Area, Berkshire Employer: Large 4 Hotel & Leisure Complex Salary / Rate of pay: 37,000 per year + Service Charge Platinum Recruitment is proud to represent one of Berkshire's most iconic and unique 4-star hotels. We are seeking a "hands-on" Assistant Food & Beverage Manager to lead from the front across their extensive operations, including a busy restaurant, popular bar, and a thriving conference and events wing. What's in it for you? Package Salary: 37,000.00 per year. Service Charge: Monthly tips averaging 150.00 per month . Live-In Accommodation: Potential on-site live-in available at 482.00 per month . This is all-inclusive of meals, utilities, laundry, and your own shower facilities. Health & Wellness: Free Hotel Leisure Club membership (worth 700 per year) and Employee Assistance Programme. Perks: Free on-site parking and a company sick pay scheme. Why choose our Client? This well-established, 200-bedroom hotel is renowned for its unique architecture and diverse F&B offering. Unlike corporate chains, this family-owned business fosters a close-knit, supportive environment. It is the perfect destination for a manager who prefers being on the floor and in the heart of the action rather than behind a desk. What's involved? As the Assistant F&B Manager, you will work closely with the F&B Manager to lead a large team across multiple outlets. This is a highly operational role requiring a "lead from the front" mentality. Key Duties: Operational Leadership: Provide hands-on supervision for the Restaurant, Bar, Room Service, and Conference & Banqueting. Team Development: Coach and mentor the team during live service to ensure 4-star standards are consistently met. Commercial Support: Assist with rota management, cost control, and stock monitoring. Guest Journey: Handle feedback professionally and encourage upselling activities to enhance the guest experience. Key Requirements: Experience: 3-5 years in a hotel F&B management or supervisory role. Management Style: This is not an office role; you will be expected to lead during peak service periods. Expertise: Working knowledge of food safety, health and hygiene. Flexibility: Comfort working a varied rota including evenings, weekends, and public holidays. If you are a confident leader with a passion for high-volume, high-quality hospitality, apply now! Click Apply Now and one of the team will be in touch to discuss this Assistant Food & Beverage Manager role in Berkshire. Consultant: Natasha Seadon Job Number: (phone number removed) INDF&B Job Role: Assistant Food & Beverage Manager Location: Berkshire Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
COME AND JOIN US We are currently seeking an experienced and customer focused Bar Supervisor to join our Bars team The on target earning potential for this role is £40,717 / per annum - comprising a base salary of £30,717 plus a qualified estimate of £10,000 per annum in gratuities and service charge. As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards ABOUT GLENEAGLES For the past century we've been making memories at our iconic hotel and sporting estate in rural Perthshire. Gleneagles Townhouse, our luxury hotel and members' club on St Andrew Square, Edinburgh, has created an exciting new chapter in our history. Crowned 'Employer of the Year' at the 2024 Cateys, and retaining our Michelin Guide - One Key Distinction for the second year in 2025, everything we do is about surpassing expectations and creating unrivalled adventures for our guests. WORKING AT GLENEAGLES We're devoted to making our people feel as valued as our guests. In this way, we strive to support the whole 'you' - not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here to develop a career, some work full-time, while others have a part-time schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you'd prefer to work, we're open to flexible working requests and offer hours, shift patterns and to suit everyone. Here's a bit more detail on what we see you doing in this role: Be fully aware of the day's reservations, VIPs, members, residents, special requests, and operational priorities before service begins. Be the main point of welcome for guests arriving at Lamplighters. Greet each guest warmly and confidently, creating an immediate sense of occasion. Ensure the guest feels guided, hosted, and cared for from the very first interaction. Engage naturally in conversation, storytelling, and sharing knowledge about the venue, menus, drinks, and current happenings. All seeing, you'll maintain full awareness of daily reservations, VIPs, members, residents, special requests, and operational priorities ahead of service. Acting as the primary point of contact for all guests arriving at Lamplighters, you'll deliver a warm, confident welcome to every guest, creating an immediate sense of occasion. Ensuring each guest feels guided, valued, and well cared for from their very first interaction, engaging naturally through conversation and storytelling, sharing knowledge of our venue, menus, drinks, and promotions. Liaising closely with our Host team and The Spence management team to facilitate guest movement and a smooth journey across our outlets. Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way. The kind of person we're looking for: As the first point of contact for our guests, you'll deliver a warm and seamless arrival experience at Lamplighters, setting the tone for exceptional service throughout their visit. Ensuring members and regular guests are recognised and made to feel personally valued, demonstrating attentiveness to their individual preferences and creating an immediate sense of occasion. Engaging naturally in conversation and storytelling, offering expert knowledge of our hotel, menus, drinks, and current happenings, with fantastic insight into the vibrant Edinburgh cultural and hospitality scene. Anticipating guest needs throughout service, ensuring a consistently smooth, attentive, and intuitive experience from arrival through to departure at Lamplighters. Maintaining a calm, organised presence during busy service periods, proactively supporting the wider team to deliver seamless operations and exceptional guest experiences at all times. All seeing, you'll expertly manage bespoke requirements for our VIPs, members, residents, and any special requests, alongside the key operational priorities ahead of service. Liaising closely with our Host and The Spence management teams to facilitate guest movement and a smooth journey across our outlets. Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand. You have a positive "can do" attitude to solving problems in a professional and courteous manner. What's in it for you: Time to let your hair down 30 days holiday (including bank holidays) that increases with service. Seasonal parties and local social events. 50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range. Golf Membership (with access to all 3 championship courses) for £50.00 per annum. Treats in your pocket Flexi points into your Perkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you! A generous 'refer a friend' scheme. Be our guest Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at £95.00 per night - a benefit available upon completion of 12 months service. Friends & Family discounted rate of £225 - £275 B&B per night at Gleneagles. Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA to name just a few. Investment in your development and wellbeing Pension scheme. Life Insurance. Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most. Ongoing investment in your personal development with access to internal and external training qualifications and programmes. Internal career opportunities across a wider range of specialisms and departments. Monthly recognition programme. Volunteering day every year with a charitable partner of your choice. Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint. About gratuities & service charge: Gratuities (tips) and service charge (an additional charge added to our room rates and services across the hotel that is passed directly to our employees) are paid on a pro-rata basis regardless of your role. It is estimated that in 2026, our full-time employees can expect to receive around £10,000 in addition to their annual salary. If you are our next Lamplighters, Supervisor, please forward your most recent CV to us today!
Apr 30, 2026
Full time
COME AND JOIN US We are currently seeking an experienced and customer focused Bar Supervisor to join our Bars team The on target earning potential for this role is £40,717 / per annum - comprising a base salary of £30,717 plus a qualified estimate of £10,000 per annum in gratuities and service charge. As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards ABOUT GLENEAGLES For the past century we've been making memories at our iconic hotel and sporting estate in rural Perthshire. Gleneagles Townhouse, our luxury hotel and members' club on St Andrew Square, Edinburgh, has created an exciting new chapter in our history. Crowned 'Employer of the Year' at the 2024 Cateys, and retaining our Michelin Guide - One Key Distinction for the second year in 2025, everything we do is about surpassing expectations and creating unrivalled adventures for our guests. WORKING AT GLENEAGLES We're devoted to making our people feel as valued as our guests. In this way, we strive to support the whole 'you' - not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here to develop a career, some work full-time, while others have a part-time schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you'd prefer to work, we're open to flexible working requests and offer hours, shift patterns and to suit everyone. Here's a bit more detail on what we see you doing in this role: Be fully aware of the day's reservations, VIPs, members, residents, special requests, and operational priorities before service begins. Be the main point of welcome for guests arriving at Lamplighters. Greet each guest warmly and confidently, creating an immediate sense of occasion. Ensure the guest feels guided, hosted, and cared for from the very first interaction. Engage naturally in conversation, storytelling, and sharing knowledge about the venue, menus, drinks, and current happenings. All seeing, you'll maintain full awareness of daily reservations, VIPs, members, residents, special requests, and operational priorities ahead of service. Acting as the primary point of contact for all guests arriving at Lamplighters, you'll deliver a warm, confident welcome to every guest, creating an immediate sense of occasion. Ensuring each guest feels guided, valued, and well cared for from their very first interaction, engaging naturally through conversation and storytelling, sharing knowledge of our venue, menus, drinks, and promotions. Liaising closely with our Host team and The Spence management team to facilitate guest movement and a smooth journey across our outlets. Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way. The kind of person we're looking for: As the first point of contact for our guests, you'll deliver a warm and seamless arrival experience at Lamplighters, setting the tone for exceptional service throughout their visit. Ensuring members and regular guests are recognised and made to feel personally valued, demonstrating attentiveness to their individual preferences and creating an immediate sense of occasion. Engaging naturally in conversation and storytelling, offering expert knowledge of our hotel, menus, drinks, and current happenings, with fantastic insight into the vibrant Edinburgh cultural and hospitality scene. Anticipating guest needs throughout service, ensuring a consistently smooth, attentive, and intuitive experience from arrival through to departure at Lamplighters. Maintaining a calm, organised presence during busy service periods, proactively supporting the wider team to deliver seamless operations and exceptional guest experiences at all times. All seeing, you'll expertly manage bespoke requirements for our VIPs, members, residents, and any special requests, alongside the key operational priorities ahead of service. Liaising closely with our Host and The Spence management teams to facilitate guest movement and a smooth journey across our outlets. Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand. You have a positive "can do" attitude to solving problems in a professional and courteous manner. What's in it for you: Time to let your hair down 30 days holiday (including bank holidays) that increases with service. Seasonal parties and local social events. 50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range. Golf Membership (with access to all 3 championship courses) for £50.00 per annum. Treats in your pocket Flexi points into your Perkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you! A generous 'refer a friend' scheme. Be our guest Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at £95.00 per night - a benefit available upon completion of 12 months service. Friends & Family discounted rate of £225 - £275 B&B per night at Gleneagles. Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA to name just a few. Investment in your development and wellbeing Pension scheme. Life Insurance. Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most. Ongoing investment in your personal development with access to internal and external training qualifications and programmes. Internal career opportunities across a wider range of specialisms and departments. Monthly recognition programme. Volunteering day every year with a charitable partner of your choice. Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint. About gratuities & service charge: Gratuities (tips) and service charge (an additional charge added to our room rates and services across the hotel that is passed directly to our employees) are paid on a pro-rata basis regardless of your role. It is estimated that in 2026, our full-time employees can expect to receive around £10,000 in addition to their annual salary. If you are our next Lamplighters, Supervisor, please forward your most recent CV to us today!
Role: Assistant Events Manager Location: Ascot Employer: 5 Luxury Country House Hotel Salary: 36,000 We are seeking a dedicated professional to join one of the UK's most prestigious 5 country house estates. Set within 240 acres of picturesque parkland in Ascot, this award-winning hotel is looking for an Assistant Events Manager to help lead their world-class events operations. What's in it for you? Competitive Salary: 36,000 per annum Service Charge: Annual tips/service charge on top of salary Luxury Stays: Complimentary nights with breakfast across a global luxury hotel portfolio Dining Perks: 50% Food & Beverage discount at selected high-end restaurants Referral Bonus: Generous Employee Introductory Scheme Recognition: Dedicated team awards and incentive schemes Financial Security: Contributory pension scheme and Life Assurance cover from day one Wellness & Care: Access to Occupational Health, including subsidised massage treatments and health clinics Daily Comforts: Complimentary meals on duty and professional laundering of uniforms Vision Care: Complimentary Eye Test for VDU users What's involved in this Assistant Events Manager role? Operational Excellence: Manage the smooth running of the Events Operations Department, ensuring the highest international luxury standards are maintained. Team Leadership: Create a motivating team environment through active training and coaching to ensure guests' expectations are consistently exceeded. Service Standards: Lead from the front to provide service excellence across a variety of events, from high-profile weddings to corporate retreats. Collaboration: Work closely with the Events and In-Room Dining Managers to refine procedures and maintain the hotel's reputation for perfection. What's required? Supervisory Experience: Proven experience in a leadership role within an Events or Banqueting department. 5 Luxury Background: Essential experience within a 5-star hotel or ultra-premium hospitality environment. Technical Knowledge: Deep understanding of fine dining service and wine knowledge. Character: A polished, professional demeanour with the ability to inspire a diverse team. Sound like the role for you? Then we would love to hear from you! Click Apply Now and a member of our recruitment team will be in touch to discuss this Assistant Events Manager role in Ascot. Consultant: Natasha Seadon Job Role: Assistant Events Manager Job Number: (phone number removed) / INDF&B Location : Ascot Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Apr 30, 2026
Full time
Role: Assistant Events Manager Location: Ascot Employer: 5 Luxury Country House Hotel Salary: 36,000 We are seeking a dedicated professional to join one of the UK's most prestigious 5 country house estates. Set within 240 acres of picturesque parkland in Ascot, this award-winning hotel is looking for an Assistant Events Manager to help lead their world-class events operations. What's in it for you? Competitive Salary: 36,000 per annum Service Charge: Annual tips/service charge on top of salary Luxury Stays: Complimentary nights with breakfast across a global luxury hotel portfolio Dining Perks: 50% Food & Beverage discount at selected high-end restaurants Referral Bonus: Generous Employee Introductory Scheme Recognition: Dedicated team awards and incentive schemes Financial Security: Contributory pension scheme and Life Assurance cover from day one Wellness & Care: Access to Occupational Health, including subsidised massage treatments and health clinics Daily Comforts: Complimentary meals on duty and professional laundering of uniforms Vision Care: Complimentary Eye Test for VDU users What's involved in this Assistant Events Manager role? Operational Excellence: Manage the smooth running of the Events Operations Department, ensuring the highest international luxury standards are maintained. Team Leadership: Create a motivating team environment through active training and coaching to ensure guests' expectations are consistently exceeded. Service Standards: Lead from the front to provide service excellence across a variety of events, from high-profile weddings to corporate retreats. Collaboration: Work closely with the Events and In-Room Dining Managers to refine procedures and maintain the hotel's reputation for perfection. What's required? Supervisory Experience: Proven experience in a leadership role within an Events or Banqueting department. 5 Luxury Background: Essential experience within a 5-star hotel or ultra-premium hospitality environment. Technical Knowledge: Deep understanding of fine dining service and wine knowledge. Character: A polished, professional demeanour with the ability to inspire a diverse team. Sound like the role for you? Then we would love to hear from you! Click Apply Now and a member of our recruitment team will be in touch to discuss this Assistant Events Manager role in Ascot. Consultant: Natasha Seadon Job Role: Assistant Events Manager Job Number: (phone number removed) / INDF&B Location : Ascot Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Training and Safety Coordinator - Surrey Job Category: Operations Requisition Number: TRAIN012439 Apply now Posted : March 4, 2026 Full-Time On-site Locations Showing 1 location Surrey Surrey, BC V3S5X7, CAN Description Make a Difference in YOUR Career! Our vision is both simple and ambitious: to put our drinks on every table. We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks. Our ambition is to continually improve and it's what keeps us at the top of our game.We are solutions-based.We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it's our people's too:Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what's best. Stop and think: how wouldYOUput our drinks on every table? Position Description Reporting to the Regional Manager, HR, the Training and Safety Coordinator has a secondary reporting relationship to the Plant Manager for safety-related responsibilities (approximately 40%), while training responsibilities (approximately 60%) report through HR. The Training and Safety Coordinator oversees training in Operations, Quality, and technical roles and is responsible for promoting and implementing policies and programs that ensure employee health and safety compliance. They ensure new employees complete induction requirements and current employees complete cross-training and process change training, working closely with supervisors and managers. The coordinator collaborates with the HR Business Partner and Plant Leadership to maintain accurate training materials and aligns the plant's training plan with Refresco NA's. They also stay updated on local and state training programs and incentives. Essential Job Functions: Adhere to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and PPE requirements. Adhere to food quality and food safety as per the standard(s) provided by corporate, customer, and/or governing bodies (ex. SQF). Develop, plan, organize, deliver, and evaluate training activities focused on job competence and continuous improvement. Collaborate closely with site technical experts in operations, maintenance, and other technical functions to ensure effective training outcomes. Serve as the primary point of contact for plant employees, leadership, third parties, and during site audits for training requests and issues. Ensure proper use of the Learning Management System (Alchemy) to track and manage training. Accurately record training registers, certificates, and test/authorization results. Maintain training records for all employees including agency staff. Coordinate and schedules training together with plant leadership, plant HR Business Partner, Supervisors and Line Leads. Proactively develop, document, and maintain plant-specific SOPs, ensuring they are shared with all levels of plant leadership. Work closely with corporate training manager (dotted line relationship) for guidance, coaching, and input on objectives. Collaborate with the corporate training manager and peers to determine where to focus specialized efforts in order to share expertise and resources with across sites. Build a network within Refresco NA Operations and HR focused on training initiatives. Support department and line managers in identifying training gaps and assist in scheduling relevant training. Develops and delivers training programs educating staff on health and safety risks found in the organization. Ensures that training records, health/safety manuals or handbooks, incident/accident reports, or other documentation are appropriately maintained. Monitors personal protection equipment or other related supplies. Monitors known health and safety hazards, such as noise and air levels. Coordinates inspection of facilities, vehicles, or equipment. May develop and communicate facility-specific emergency response or evacuation plans. Work within the constraints of the plant and Refresco NA budget for training. Assess training effectiveness to ensure incorporation of knowledge, skills, and techniques into employee work behaviors and processes. Ensure standardization of departmental training representatives/facilitators Document training procedures. Prepare and distribute training aids, instructional materials, handouts, evaluation forms and visual aids. Identify, apply for, and leverage State and Local training grants. Collaborate with local technical schools to meet training needs. Ability to actively seek grant opportunities. Required Skills: Experience in high-speed food/beverage manufacturing preferred. Proficient in Excel, Word, SAP and Power Point, experience with Alchemy and/or other training system a plus. Demonstrated training experience in a production environment combined with strong project management skills. Strong project management skills, understands continuous improvement and lean manufacturing. Strong team player able to work across multiple functions. Ability to analyze and solve problems, results oriented. Ability to work under deadline pressures. Excellent interpersonal and communication skills, verbal and written. Communication Skills - Strong verbal and written communication skills for delivering training, communicating safety expectations, collaborating with teams, and conveying complex operational and regulatory information clearly. Technical and Safety Knowledge - Understanding of manufacturing processes, equipment, safety practices, and systems to ensure relevant and effective training content. Decision-Making & Judgment - Ability to make sound decisions related to training priorities, safety risks, and compliance requirements, escalating issues appropriately when risk or complexity increases. Leadership and Facilitation - Ability to lead training and safety sessions and engage participants, ensuring knowledge transfer and skill development. Collaboration - Strong teamwork skills to work with various departments (HR, Operations, Technical) and external partners (technical schools, grant agencies). Organizational Skills - Highly detail-oriented with the ability to manage multiple training and safety initiatives, maintain accurate records, and ensure documentation meets compliance requirements. Problem-Solving - Assess training and safety needs, identify gaps, and develop solutions to improve employee competence and performance. Adaptability - Flexibility to adjust training programs and approaches based on changing plant needs, technology, or regulatory requirements. Prioritization & Multitasking - Ability to balance competing training and safety demands, prioritize based on operational risk and business needs, and manage multiple initiatives simultaneously. Project Management - Plan, organize, and execute training projects, ensuring they are completed within time and budget constraints. Education and Experience: High School Diploma or equivalent (GED) required; undergraduate degree in a related field preferred. 1-5 years of relevant experience in training, safety, and/or Human Resources within a manufacturing environment. Role allocation is approximately 60% Training Coordinator and 40% Safety Coordinator, requiring the ability to balance both responsibilities effectively. Performs work under general supervision while exercising independent judgment in routine training and safety activities. Handles moderately complex training and safety-related issues, escalating more complex matters to higher-level staff as appropriate. Demonstrates solid working knowledge of training systems, safety practices, and compliance requirements. May provide leadership, coaching, and/or mentoring to peers or less-experienced employees. Relevant certifications (e.g., safety, train-the-trainer, forklift, or equivalent) may be required or preferred based on site needs. Working Conditions: Work Schedule: Weekdays, weekends, afternoon, evenings, overnight and holidays may be required. Work Environment: Operating in a fast-paced production plant with numerous moving parts. Noise levels require hearing protection and temperatures can get very hot and/or relatively cold. The environment is structured and supervised, with clear production targets and schedules to meet. Travel Requirements: Travel anticipated: Rarely Physical Requirements: R = Rarely (0-15%) O = Occasionally (16-45%) F = Frequently (46-100%) Physical Demand R O F Stand or Sit X Stoop, kneel, crouch, or crawl X X Carry weight, lift X Walking X Driving X Climb (stairs/ladders) or balance X Visual/Sensory - This position requires strong attention to detail, engaging one or more senses simultaneously. . click apply for full job details
Apr 30, 2026
Full time
Training and Safety Coordinator - Surrey Job Category: Operations Requisition Number: TRAIN012439 Apply now Posted : March 4, 2026 Full-Time On-site Locations Showing 1 location Surrey Surrey, BC V3S5X7, CAN Description Make a Difference in YOUR Career! Our vision is both simple and ambitious: to put our drinks on every table. We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks. Our ambition is to continually improve and it's what keeps us at the top of our game.We are solutions-based.We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it's our people's too:Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what's best. Stop and think: how wouldYOUput our drinks on every table? Position Description Reporting to the Regional Manager, HR, the Training and Safety Coordinator has a secondary reporting relationship to the Plant Manager for safety-related responsibilities (approximately 40%), while training responsibilities (approximately 60%) report through HR. The Training and Safety Coordinator oversees training in Operations, Quality, and technical roles and is responsible for promoting and implementing policies and programs that ensure employee health and safety compliance. They ensure new employees complete induction requirements and current employees complete cross-training and process change training, working closely with supervisors and managers. The coordinator collaborates with the HR Business Partner and Plant Leadership to maintain accurate training materials and aligns the plant's training plan with Refresco NA's. They also stay updated on local and state training programs and incentives. Essential Job Functions: Adhere to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and PPE requirements. Adhere to food quality and food safety as per the standard(s) provided by corporate, customer, and/or governing bodies (ex. SQF). Develop, plan, organize, deliver, and evaluate training activities focused on job competence and continuous improvement. Collaborate closely with site technical experts in operations, maintenance, and other technical functions to ensure effective training outcomes. Serve as the primary point of contact for plant employees, leadership, third parties, and during site audits for training requests and issues. Ensure proper use of the Learning Management System (Alchemy) to track and manage training. Accurately record training registers, certificates, and test/authorization results. Maintain training records for all employees including agency staff. Coordinate and schedules training together with plant leadership, plant HR Business Partner, Supervisors and Line Leads. Proactively develop, document, and maintain plant-specific SOPs, ensuring they are shared with all levels of plant leadership. Work closely with corporate training manager (dotted line relationship) for guidance, coaching, and input on objectives. Collaborate with the corporate training manager and peers to determine where to focus specialized efforts in order to share expertise and resources with across sites. Build a network within Refresco NA Operations and HR focused on training initiatives. Support department and line managers in identifying training gaps and assist in scheduling relevant training. Develops and delivers training programs educating staff on health and safety risks found in the organization. Ensures that training records, health/safety manuals or handbooks, incident/accident reports, or other documentation are appropriately maintained. Monitors personal protection equipment or other related supplies. Monitors known health and safety hazards, such as noise and air levels. Coordinates inspection of facilities, vehicles, or equipment. May develop and communicate facility-specific emergency response or evacuation plans. Work within the constraints of the plant and Refresco NA budget for training. Assess training effectiveness to ensure incorporation of knowledge, skills, and techniques into employee work behaviors and processes. Ensure standardization of departmental training representatives/facilitators Document training procedures. Prepare and distribute training aids, instructional materials, handouts, evaluation forms and visual aids. Identify, apply for, and leverage State and Local training grants. Collaborate with local technical schools to meet training needs. Ability to actively seek grant opportunities. Required Skills: Experience in high-speed food/beverage manufacturing preferred. Proficient in Excel, Word, SAP and Power Point, experience with Alchemy and/or other training system a plus. Demonstrated training experience in a production environment combined with strong project management skills. Strong project management skills, understands continuous improvement and lean manufacturing. Strong team player able to work across multiple functions. Ability to analyze and solve problems, results oriented. Ability to work under deadline pressures. Excellent interpersonal and communication skills, verbal and written. Communication Skills - Strong verbal and written communication skills for delivering training, communicating safety expectations, collaborating with teams, and conveying complex operational and regulatory information clearly. Technical and Safety Knowledge - Understanding of manufacturing processes, equipment, safety practices, and systems to ensure relevant and effective training content. Decision-Making & Judgment - Ability to make sound decisions related to training priorities, safety risks, and compliance requirements, escalating issues appropriately when risk or complexity increases. Leadership and Facilitation - Ability to lead training and safety sessions and engage participants, ensuring knowledge transfer and skill development. Collaboration - Strong teamwork skills to work with various departments (HR, Operations, Technical) and external partners (technical schools, grant agencies). Organizational Skills - Highly detail-oriented with the ability to manage multiple training and safety initiatives, maintain accurate records, and ensure documentation meets compliance requirements. Problem-Solving - Assess training and safety needs, identify gaps, and develop solutions to improve employee competence and performance. Adaptability - Flexibility to adjust training programs and approaches based on changing plant needs, technology, or regulatory requirements. Prioritization & Multitasking - Ability to balance competing training and safety demands, prioritize based on operational risk and business needs, and manage multiple initiatives simultaneously. Project Management - Plan, organize, and execute training projects, ensuring they are completed within time and budget constraints. Education and Experience: High School Diploma or equivalent (GED) required; undergraduate degree in a related field preferred. 1-5 years of relevant experience in training, safety, and/or Human Resources within a manufacturing environment. Role allocation is approximately 60% Training Coordinator and 40% Safety Coordinator, requiring the ability to balance both responsibilities effectively. Performs work under general supervision while exercising independent judgment in routine training and safety activities. Handles moderately complex training and safety-related issues, escalating more complex matters to higher-level staff as appropriate. Demonstrates solid working knowledge of training systems, safety practices, and compliance requirements. May provide leadership, coaching, and/or mentoring to peers or less-experienced employees. Relevant certifications (e.g., safety, train-the-trainer, forklift, or equivalent) may be required or preferred based on site needs. Working Conditions: Work Schedule: Weekdays, weekends, afternoon, evenings, overnight and holidays may be required. Work Environment: Operating in a fast-paced production plant with numerous moving parts. Noise levels require hearing protection and temperatures can get very hot and/or relatively cold. The environment is structured and supervised, with clear production targets and schedules to meet. Travel Requirements: Travel anticipated: Rarely Physical Requirements: R = Rarely (0-15%) O = Occasionally (16-45%) F = Frequently (46-100%) Physical Demand R O F Stand or Sit X Stoop, kneel, crouch, or crawl X X Carry weight, lift X Walking X Driving X Climb (stairs/ladders) or balance X Visual/Sensory - This position requires strong attention to detail, engaging one or more senses simultaneously. . click apply for full job details
