Sales Admin

Sales Administrator
Worcestershire
Full time
£27,000 + commission

About the Role
Our client is looking for a Sales Administrator to join its busy and supportive team. This is a reactive, customer-focused role, where you will handle incoming enquiries and orders, working closely with sales managers, engineers, and the wider operations team to ensure excellent service and smooth order processing.
This position offers the chance to build strong technical product knowledge within a market leading environment, supporting customers across the UK and Europe.

Key Responsibilities

• Manage and respond to spare parts sales enquiries.
• Process customer orders accurately and monitor progress to ensure timely delivery.
• Analyse sales data by product type, customer profile, and other key metrics.
• Support area sales managers with obtaining and progressing orders.
• Provide product information and updates to customers.
• Prepare internal contract documentation.
• Deliver high quality after sales and customer support.

Qualifications & Experience

• Minimum of 5 GCSEs, including Maths and English (or equivalent).
• Strong customer service skills.
• Confident IT user, particularly with Microsoft Office.
• Experience in a similar role or technical/engineering environment is advantageous.
• Able to work well within a team and build strong working relationships.

Personal Qualities
We're looking for someone who is:

• Highly organised and self-sufficient.
• Able to work under pressure and remain results focused.
• An excellent communicator with a friendly, professional telephone manner.
• Attentive to detail and committed to following processes.
• Positive, proactive, and able to work both independently and collaboratively.

This is a full-time permanent position with a salary of £27,000p/a plus commission.

For more information on this position please contact Harriet Ali at Four Squared Recruitment.