Temporary Customer Service Advisor

Are you a positive and engaging individual with exceptional customer service skills, gained in a fast paced office setting?

Our brilliant client is seeking a confident and personable candidate to support the Customer Service team for a short-term assignment.

You will be the first point of contact for all enquiries, so providing a professional and friendly service will be essential.

Please note, this is a temporary position paid on a weekly PAYE basis. This role will start immediately, so sadly candidates with a lengthy notice period cannot be considered.

Temporary Customer Support Advisor Responsibilities

• Respond to customer enquiries via telephone, email and live chat
• Provide a high standard of customer service and product knowledge
• Assist customers in placing their bookings
• Report any customer issues to the Customer Support Supervisor/Manager
• Keep meticulous records of customer communications and conversations
• Ability to work in a way that promotes the safety of children and young people
• Ability to grasp product knowledge and portray this confidently to customers

Temporary Customer Support Advisor Rewards

Alongside a competitive hourly rate, the successful candidate will receive the following benefits:

• Holiday pay
• Valuable experience in a highly regarded organisation
• Positive, relaxed and personable team members
• Parking on-site

The Company

Our client operates within an entertaining field - they have a hardworking and fun culture.

Temporary Customer Support Advisor Requirements

Alongside your outstanding customer service skills and positive attitude, you will demonstrate the following:

• Excellent communication skills, both on the phone, in person, and in writing
• A strong focus on resolving customer queries, gained in a professional setting
• Professional, proactive and positive manner
• Ability to remain calm when dealing with issues under pressure
• Excellent attention to detail
• Proficient in IT systems and data management

Location

Our client is located in OX13. There is onsite parking.

Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.