Tour Operations Administrator

Small independent Tour Operator, established or over 75 years are seeking a Tour Administrator to add to their growing team. Liaising with hotels, coach companies, restaurants, visitor attractions and more, to create bespoke tours, to the UK and Europe, this a varied role, suiting someone with previous Tour Operations experience. This Cheltenham based Travel Company offer hybrid working for flexibility & work/life balance, plus this is a Monday - Friday role. With a competitive salary up to 30k pa plus additional benefits, this could be your next career move!

JOB DESCRIPITION:
_ To make all necessary arrangements, confirmations, payments etc with relevant suppliers such as hotels, coach companies, guides, restaurants, visitor attractions etc.
_ As far as possible to ensure that accurate records are kept of all arrangements made for tours.
_ Responsibility for organizing specified itineraries and tours so as to achieve the closest possible match to the clients' requirements.
_ Where appropriate to make a creative contribution to the content of tours, based on relevant knowledge and experience.
_ To assist where necessary with the preparation of tour materials, written itineraries etc, and to check these for accuracy.
_ On occasion, with the agreement of directors, to travel abroad on the company's behalf.
_ To ensure that specified services for tours are delivered within budget in order to maximise the profitability of the tour.
_ To ensure as far as possible that accurate records are kept of all costs, disbursements etc.
_ To achieve the above using the company's in-house reservations and operations system,

EXPERIENCE REQUIRED:
You will have previous Travel Industry experience, working within a similar role.
_ Good computer skills - knowledge of Microsoft Word/Excel etc.
_ Ideally fluent in at least one European Language other than English (French/German/Italian/Spanish/Portuguese) but not essential
_ Office-based in Cheltenham ideally or Hybrid (working 3 days in the office and 2 days from home)
If you are looking for a challenge in a very varied and interesting setting, then this could be the job for you! You will need to be methodical, keen to learn and looking for a long-term role that you can get your teeth into. The right person has to be comfortable in a small office environment, happy working with different currencies and learning new IT packages

THE PACKAGE:
Starting salary is dependent on experience but 27k pa - 30k pa
Opportunity to travel to gain knowledge on familiarisation trips
Discretionary annual bonus scheme related to overall company performance (after completing one year's employment)
Annual holiday entitlement: 28 working days (including public holidays) with a loyalty scheme of 1 additional holiday day per year (for every 3 years of completed employment) / After completing one year's employment your birthday as a day off (or nearest Friday or Monday off if it falls on a weekend)
Work Place Pension

INTERESTED?
Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on (phone number removed) or (url removed) Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! Unfortunately if you are unsuccessful, due to our volume of applications, we are unable to reply to everyone individually.