About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. The Venue: Valliant Live is a cutting-edge event complex with a capacity of up to 3,500 people. It is designed to host various events, including large corporate conferences, exhibitions, trade shows, major touring concerts, stand-up comedy, family performances, and sporting events. This is a fantastic opportunity to be part of a brand-new venue from the ground up. About the Role: The post is responsible for all aspects of the security provision to Vaillant Live including the safety and security of staff, visitors, assets and buildings. This role would suit an individual who is able to cover shifts at short notice. What we can Offer: Competitive Rate of Pay! Flexible working arrangements- you can choose your shift pattern to work around your other commitments, improving your work-life balance. Paid every 2 weeks for the shifts you have worked. Our casual employees make up the largest part of our workforce, from people across the city, it's a great place to make friends and socialise in a different environment. Key Responsibilities: Provide a security service, securing our employees, staff, guests and assets. Provide cover in the Security Control Room and carry out other duties as assigned. Monitor the CCTV System in compliance with the venue CCTV policies and procedures. Ensure all building systems including (but not limited to) fire system and house radio's, are fully functional and maintained. To manage access control systems for staff, tenants, visitors, contractors and productions. Investigate and record accidents when reported on site. To be fully conversant with the Company's security and safety procedures and make decisions or referrals as appropriate. The requirements of the business are such that a variable shift pattern is required. We are looking for someone with: Current SIA Door Supervisors Licence Current SIA CCTV Licence Experience working in the event industry e.g. Door Supervision, Event Stewarding or Venue Security. Emergency First Aid at Work (EFAW) Qualification Awareness of Counter Terrorism Threats and Protective Measures The ability to take control of an emergency incident such as an evacuation and remain calm under pressure and the confidence/ability to deal with difficult situations including those involving conflict. Excellent communication and interpersonal skills - both written and verbal. Desirable: First Aid at Work (FAW) Qualification. FREC 3 or FPOS First Aid Qualification Experience working in the event industry e.g. Door Supervision, Event Stewarding or Venue Security. Other security experience such as retail, loss prevention or manned guarding. Fire Awareness Training. Level 3 qualification in Security Operations or Management (NVQ or similar) Recruitment Process Outlined: 1st Stage - A member of Legends Global will contact you to discuss the vacancy. 2nd Stage - You will be invited to our venue for one of our Recruitment days, so we can get to know you a bit better beyond your CV. Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic and enhanced DBS check. All checks will be carried out in line with data protection law, and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our employees, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We provide a fair and transparent assessment process and will do our utmost to accommodate your needs.
Apr 17, 2026
Full time
About Legends Global Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality. We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide. Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win we create a culture where everyone has the opportunity to thrive. The Venue: Valliant Live is a cutting-edge event complex with a capacity of up to 3,500 people. It is designed to host various events, including large corporate conferences, exhibitions, trade shows, major touring concerts, stand-up comedy, family performances, and sporting events. This is a fantastic opportunity to be part of a brand-new venue from the ground up. About the Role: The post is responsible for all aspects of the security provision to Vaillant Live including the safety and security of staff, visitors, assets and buildings. This role would suit an individual who is able to cover shifts at short notice. What we can Offer: Competitive Rate of Pay! Flexible working arrangements- you can choose your shift pattern to work around your other commitments, improving your work-life balance. Paid every 2 weeks for the shifts you have worked. Our casual employees make up the largest part of our workforce, from people across the city, it's a great place to make friends and socialise in a different environment. Key Responsibilities: Provide a security service, securing our employees, staff, guests and assets. Provide cover in the Security Control Room and carry out other duties as assigned. Monitor the CCTV System in compliance with the venue CCTV policies and procedures. Ensure all building systems including (but not limited to) fire system and house radio's, are fully functional and maintained. To manage access control systems for staff, tenants, visitors, contractors and productions. Investigate and record accidents when reported on site. To be fully conversant with the Company's security and safety procedures and make decisions or referrals as appropriate. The requirements of the business are such that a variable shift pattern is required. We are looking for someone with: Current SIA Door Supervisors Licence Current SIA CCTV Licence Experience working in the event industry e.g. Door Supervision, Event Stewarding or Venue Security. Emergency First Aid at Work (EFAW) Qualification Awareness of Counter Terrorism Threats and Protective Measures The ability to take control of an emergency incident such as an evacuation and remain calm under pressure and the confidence/ability to deal with difficult situations including those involving conflict. Excellent communication and interpersonal skills - both written and verbal. Desirable: First Aid at Work (FAW) Qualification. FREC 3 or FPOS First Aid Qualification Experience working in the event industry e.g. Door Supervision, Event Stewarding or Venue Security. Other security experience such as retail, loss prevention or manned guarding. Fire Awareness Training. Level 3 qualification in Security Operations or Management (NVQ or similar) Recruitment Process Outlined: 1st Stage - A member of Legends Global will contact you to discuss the vacancy. 2nd Stage - You will be invited to our venue for one of our Recruitment days, so we can get to know you a bit better beyond your CV. Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic and enhanced DBS check. All checks will be carried out in line with data protection law, and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our employees, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We provide a fair and transparent assessment process and will do our utmost to accommodate your needs.
The opportunity Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities. This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you ll be able to earn some extra cash doing a fun job that fits in with your other commitments. Pay The expected pay for this role is £20 / hour What we offer At Delaware North UK, you ll find yourself working at the coolest venues with some of the best team members. Here, talent and hard work are rewarded, so although this might not be your only job, it may be your best. We re looking to create the future of hospitality, so if you re ready to take the next step, shoot and score your future career with us and see why Delaware North is your best move yet. As our team member, you ll receive: Competitive weekly pay Flexible hours, choosing part-time shifts including evenings and weekends that suit your lifestyle Experience in a dynamic workplace hosting major national and international sporting events and concerts, including The Lads at Sunderland A.F.C. in Premier League football, and Take That taking the stage, as well as a range of exciting meetings and events, and plenty more still to come in 2026 Help us delight the world by applying today. What will you do? Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities. Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment. Management of security related incidents involving Delaware North personnel or in Delaware North operational areas. Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance. Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendation to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program. More about you Experienced in coaching and mentoring others to drive performance. Excellent communication skills with all levels of staff. Good working knowledge of managing operational standards & health and safety requirements, within a catering setting. Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations. Working knowledge of HR Employment law. Experience in conducting corporate investigation interviews. Investigation Report & Statement writing. Flexible to support mobile working across UK business. Able to work weekends and evening events to support Profit Protection & Compliance duties. Who we are In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium! Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us. Our business is all about people, and that includes you. At Delaware North, you re not just part of a team you re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! £20 / hour
Apr 17, 2026
Full time
The opportunity Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities. This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you ll be able to earn some extra cash doing a fun job that fits in with your other commitments. Pay The expected pay for this role is £20 / hour What we offer At Delaware North UK, you ll find yourself working at the coolest venues with some of the best team members. Here, talent and hard work are rewarded, so although this might not be your only job, it may be your best. We re looking to create the future of hospitality, so if you re ready to take the next step, shoot and score your future career with us and see why Delaware North is your best move yet. As our team member, you ll receive: Competitive weekly pay Flexible hours, choosing part-time shifts including evenings and weekends that suit your lifestyle Experience in a dynamic workplace hosting major national and international sporting events and concerts, including The Lads at Sunderland A.F.C. in Premier League football, and Take That taking the stage, as well as a range of exciting meetings and events, and plenty more still to come in 2026 Help us delight the world by applying today. What will you do? Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities. Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment. Management of security related incidents involving Delaware North personnel or in Delaware North operational areas. Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance. Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendation to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program. More about you Experienced in coaching and mentoring others to drive performance. Excellent communication skills with all levels of staff. Good working knowledge of managing operational standards & health and safety requirements, within a catering setting. Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations. Working knowledge of HR Employment law. Experience in conducting corporate investigation interviews. Investigation Report & Statement writing. Flexible to support mobile working across UK business. Able to work weekends and evening events to support Profit Protection & Compliance duties. Who we are In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium! Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us. Our business is all about people, and that includes you. At Delaware North, you re not just part of a team you re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! £20 / hour
Are you an experienced Supervisor who excels in a fast-paced, high-energy environment? We're looking for a Retail Supervisor to: Support and guide a team to do their best work Deliver great service while keeping the store running smoothly Enjoy 40-60% discount on top outdoor brands Work 23 hours per week on a rotating schedule including weekends Sound like your kind of role? Read on to find out click apply for full job details
Apr 17, 2026
Full time
Are you an experienced Supervisor who excels in a fast-paced, high-energy environment? We're looking for a Retail Supervisor to: Support and guide a team to do their best work Deliver great service while keeping the store running smoothly Enjoy 40-60% discount on top outdoor brands Work 23 hours per week on a rotating schedule including weekends Sound like your kind of role? Read on to find out click apply for full job details
Our Supervisors have a special talent for amazing our Customers! Supervisor - Permanent - Full Time We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it - and our Store Supervisors are the people who bring that product knowledge to li click apply for full job details
Apr 17, 2026
Full time
Our Supervisors have a special talent for amazing our Customers! Supervisor - Permanent - Full Time We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it - and our Store Supervisors are the people who bring that product knowledge to li click apply for full job details
Store Manager - Hemel Hempstead (Full-time) City: Hemel Hempstead Country/Region: GB Application Deadline: - Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. What to expect from the role Support and motivate the in store team on a day to day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service Having a strong retail floor presence, educating and influencing the store, as well as ensuring back of house activities enable the store's successful commercial execution You will be trained thoroughly in our hand crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store A passion for driving a culture of exemplary customer service An ability to understand the importance of Pandora's local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified Strong communication skills in order to establish and coach a high performing team The ability to be adaptable and flexible to changing business needs A positive, can do attitude with a contagious enthusiasm for Pandora product and core values A well presented appearance with a taste for desirable products and a passion for retail Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high quality materials. Each piece is created to inspire self expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.
Apr 17, 2026
Full time
Store Manager - Hemel Hempstead (Full-time) City: Hemel Hempstead Country/Region: GB Application Deadline: - Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits! We are currently seeking a pro active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world class service, then we'd love to have you join us! In the UK, we are very proud to have recently been recognised in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category. The role The store manager is our brand ambassador and responsible for the store's overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers. What to expect from the role Support and motivate the in store team on a day to day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service Having a strong retail floor presence, educating and influencing the store, as well as ensuring back of house activities enable the store's successful commercial execution You will be trained thoroughly in our hand crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession The successful candidate Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in store experience. Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role. An ideal candidate will have: Proven experience in driving sales and profitability in store A passion for driving a culture of exemplary customer service An ability to understand the importance of Pandora's local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified Strong communication skills in order to establish and coach a high performing team The ability to be adaptable and flexible to changing business needs A positive, can do attitude with a contagious enthusiasm for Pandora product and core values A well presented appearance with a taste for desirable products and a passion for retail Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. A highly competitive salary Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!) A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality! Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more Parties, incentives and gifts throughout the year If you are looking for a new challenge and feel you have the relevant skills then don't miss out! Please click apply to submit your application. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible About Pandora Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high quality materials. Each piece is created to inspire self expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.
Are you a motivated natural leader with an eye for detail wanting to bring your skills to a global, difference-making company? You've come to the right place. You don't need to have copious amounts of management experience, you may be an senior OA or Supervisor looking for your next step, if so, please read on! As long as you're ready to lead by example and champion a customer-first mindset, you can make a difference as an Assistant Store Manager at Specsavers in Southampton. Alongside your hard work keeping our store and team running like clockwork, we'll support you to grow your skills even further than you thought possible. You'll be at the forefront of bringing better hearing and eye care to your community, while progressing your career and supporting others to do the same. In short, this is an opportunity you don't want to miss. Our store? ? You can find us in the heart of Southampton on Above Bar Street - we are a large, busy and welcoming store. Our team You'll be joining a friendly, incluisive and experienced team. What's on offer? ? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Up to £30,000 per annum (depending on experience) 40 hours per week (with regular weekend days as part of these hours) We will auto-enrol you into the pension scheme with an employer contribution when you contribute too Specsavers Perks - a portal to a world of great everyday discounts and savings WeCare - our employee support service to help you and your immediate family when you need it most Complimentary subscription to the Headspace app Eyecare and hearcare discounts for you and your family Enjoy an additional paid day off on your birthday to celebrate you! Enhanced family leave and company sick pay Working for a certified Great Place to Work company: Working at Specsavers Great Place to Work UK What we're looking for? Previous optical experience in a retail or clinical setting is ideal Experience leading a team is required, even if in an unofficial capacity Great communicator Commerically minded Be flexible and adaptable Passionate people person Find out more If you have everything we're looking for and are excited by this opportunity, we're excited to hear from you. We can't wait for you to apply!?
Apr 17, 2026
Full time
Are you a motivated natural leader with an eye for detail wanting to bring your skills to a global, difference-making company? You've come to the right place. You don't need to have copious amounts of management experience, you may be an senior OA or Supervisor looking for your next step, if so, please read on! As long as you're ready to lead by example and champion a customer-first mindset, you can make a difference as an Assistant Store Manager at Specsavers in Southampton. Alongside your hard work keeping our store and team running like clockwork, we'll support you to grow your skills even further than you thought possible. You'll be at the forefront of bringing better hearing and eye care to your community, while progressing your career and supporting others to do the same. In short, this is an opportunity you don't want to miss. Our store? ? You can find us in the heart of Southampton on Above Bar Street - we are a large, busy and welcoming store. Our team You'll be joining a friendly, incluisive and experienced team. What's on offer? ? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Up to £30,000 per annum (depending on experience) 40 hours per week (with regular weekend days as part of these hours) We will auto-enrol you into the pension scheme with an employer contribution when you contribute too Specsavers Perks - a portal to a world of great everyday discounts and savings WeCare - our employee support service to help you and your immediate family when you need it most Complimentary subscription to the Headspace app Eyecare and hearcare discounts for you and your family Enjoy an additional paid day off on your birthday to celebrate you! Enhanced family leave and company sick pay Working for a certified Great Place to Work company: Working at Specsavers Great Place to Work UK What we're looking for? Previous optical experience in a retail or clinical setting is ideal Experience leading a team is required, even if in an unofficial capacity Great communicator Commerically minded Be flexible and adaptable Passionate people person Find out more If you have everything we're looking for and are excited by this opportunity, we're excited to hear from you. We can't wait for you to apply!?
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
Apr 16, 2026
Full time
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
Exciting opportunity to join a new team! Are you a mechanically biased engineer with excellent supervisor / management experience? We are recruiting for an Assistant Technical Manager to work as part of a large team on a new Facilities Management contract, working for one of the leading global facilities management companies. You will work closely with the Technical Manager to ensure the safe running of the day to day maintenance operations. Working on a large site with a large team of mechanical engineers, you will be responsible for technical problem solving as well as day to day support of the engineers and liaising with the client. You will also take part in the standby/call out rota for escalated issues and emergencies on site. You will have excellent mechanical maintenance skills and ideally experience working on large industrial / commercial plant and assets, as well as experience managing a team of engineers previously. We are looking for candidates who can work well under pressure and support others in pressurised situations, as well as being able to communicate effectively at all levels. On offer is an excellent salary package plus 24 days holiday, and a host of other benefits including free and discounted gym membership, access to retailer discounts, life assurance and pension scheme. This is fantastic opportunity to join a new team on a large flagship contract and be involved from the very beginning on a large flagship site - if you're interested in hearing more, apply today! RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Apr 16, 2026
Full time
Exciting opportunity to join a new team! Are you a mechanically biased engineer with excellent supervisor / management experience? We are recruiting for an Assistant Technical Manager to work as part of a large team on a new Facilities Management contract, working for one of the leading global facilities management companies. You will work closely with the Technical Manager to ensure the safe running of the day to day maintenance operations. Working on a large site with a large team of mechanical engineers, you will be responsible for technical problem solving as well as day to day support of the engineers and liaising with the client. You will also take part in the standby/call out rota for escalated issues and emergencies on site. You will have excellent mechanical maintenance skills and ideally experience working on large industrial / commercial plant and assets, as well as experience managing a team of engineers previously. We are looking for candidates who can work well under pressure and support others in pressurised situations, as well as being able to communicate effectively at all levels. On offer is an excellent salary package plus 24 days holiday, and a host of other benefits including free and discounted gym membership, access to retailer discounts, life assurance and pension scheme. This is fantastic opportunity to join a new team on a large flagship contract and be involved from the very beginning on a large flagship site - if you're interested in hearing more, apply today! RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Are you an experienced Building Energy Management System (BEMS) Engineer looking to advance your career? Location: Manchester (UK) Overview: Join a leading consultancy and take your career to new heights. We re looking for a motivated and experienced BEMS Engineer to join our Building Services Design Practice. In this role, you ll have the opportunity to work on innovative projects across sectors such as Aviation, Defence, Education, Energy, and Transportation. With modern offices in Epsom and Manchester, you ll work in a collaborative environment with talented professionals who are dedicated to delivering high-quality, integrated engineering solutions. You ll have the chance to grow within a growing team with varied levels , offering clear pathways for progression in a supportive environment . The role offers flexibility with hybrid working and the opportunity to visit sites, conduct surveys , and develop strong report writing skills. Your Role: Design and implement BEMS strategies in line with building services. Prepare technical specifications, schematics, and points schedules. Work alongside MEP teams and collaborate with the Global Technology Centre. Conduct site surveys, inspections, and assist with commissioning BEMS installations. Provide expert advice on control strategies and emerging BEMS technologies. Help develop internal technical standards and mentor junior engineers. Represent the company at client and contractor meetings. About You: Degree in Building Services Engineering or a related field (preferred). Strong experience in BEMS design, application, and commissioning. Hands-on site experience in installation, testing, and troubleshooting. Knowledgeable in BEMS networks, protocols, and supervisor systems. Excellent communication skills, both written and verbal. Comfortable with UK-wide travel as required. This role offers the opportunity to enhance your technical, digital, and project management skills while being part of a company that values innovation and career growth. Rewards & Benefits: Competitive salary up to £65k with tailored financial rewards. Flexible working options to balance work and personal life. Generous annual leave with additional flexible holiday options. Pension scheme with up to 10% employer contribution. Healthcare and insurance coverage , including medical and dental options. Wellbeing support including cycle-to-work schemes and employee wellness programmes. Professional development opportunities to grow your career and expertise. Recognition programmes to celebrate employee achievements. Retail, travel, and lifestyle discounts . Social and volunteering days to give back to your community. About Us: We are a world-class engineering consultancy, committed to delivering innovative solutions that transform infrastructure and energy systems. With a global team of engineers, consultants, and designers, we work together to make a real impact on the world.
Apr 16, 2026
Full time
Are you an experienced Building Energy Management System (BEMS) Engineer looking to advance your career? Location: Manchester (UK) Overview: Join a leading consultancy and take your career to new heights. We re looking for a motivated and experienced BEMS Engineer to join our Building Services Design Practice. In this role, you ll have the opportunity to work on innovative projects across sectors such as Aviation, Defence, Education, Energy, and Transportation. With modern offices in Epsom and Manchester, you ll work in a collaborative environment with talented professionals who are dedicated to delivering high-quality, integrated engineering solutions. You ll have the chance to grow within a growing team with varied levels , offering clear pathways for progression in a supportive environment . The role offers flexibility with hybrid working and the opportunity to visit sites, conduct surveys , and develop strong report writing skills. Your Role: Design and implement BEMS strategies in line with building services. Prepare technical specifications, schematics, and points schedules. Work alongside MEP teams and collaborate with the Global Technology Centre. Conduct site surveys, inspections, and assist with commissioning BEMS installations. Provide expert advice on control strategies and emerging BEMS technologies. Help develop internal technical standards and mentor junior engineers. Represent the company at client and contractor meetings. About You: Degree in Building Services Engineering or a related field (preferred). Strong experience in BEMS design, application, and commissioning. Hands-on site experience in installation, testing, and troubleshooting. Knowledgeable in BEMS networks, protocols, and supervisor systems. Excellent communication skills, both written and verbal. Comfortable with UK-wide travel as required. This role offers the opportunity to enhance your technical, digital, and project management skills while being part of a company that values innovation and career growth. Rewards & Benefits: Competitive salary up to £65k with tailored financial rewards. Flexible working options to balance work and personal life. Generous annual leave with additional flexible holiday options. Pension scheme with up to 10% employer contribution. Healthcare and insurance coverage , including medical and dental options. Wellbeing support including cycle-to-work schemes and employee wellness programmes. Professional development opportunities to grow your career and expertise. Recognition programmes to celebrate employee achievements. Retail, travel, and lifestyle discounts . Social and volunteering days to give back to your community. About Us: We are a world-class engineering consultancy, committed to delivering innovative solutions that transform infrastructure and energy systems. With a global team of engineers, consultants, and designers, we work together to make a real impact on the world.
Customer Service Team Leader Cardiff to 32k depending on experience We are looking for an experienced and motivated Customer Service Team Leader to join an established business supporting the retail sector. This is a great opportunity for someone who enjoys leading from the front, developing people, and driving high standards of customer service. You will be responsible for the day to day management of the customer service team, ensuring service levels are consistently achieved while fostering a positive, supportive, and fast moving environment. The role Manage and support the customer service team on a day to day basis Monitor and drive performance to ensure KPIs and service targets are achieved Conduct regular coaching sessions to support team performance and development Assist team members with personal development plans and career progression Provide clear performance reports and updates to senior management Identify opportunities to improve processes, efficiency, and service quality Handle escalated customer queries and support the team with complex situations Maintain a positive team culture focused on collaboration and excellent customer outcomes The person Previous experience in a Customer Service Team Leader / Supervisor role Strong leadership and people management skills Experience managing performance against KPIs and service metrics Confident delivering coaching, feedback, and development support Strong organisational and reporting skills Ability to motivate a team and maintain high service standards Excellent communication and problem-solving abilities In return Opportunity to join an established and growing business supporting the retail sector A collaborative and supportive working environment Ongoing training and development opportunities
Apr 16, 2026
Full time
Customer Service Team Leader Cardiff to 32k depending on experience We are looking for an experienced and motivated Customer Service Team Leader to join an established business supporting the retail sector. This is a great opportunity for someone who enjoys leading from the front, developing people, and driving high standards of customer service. You will be responsible for the day to day management of the customer service team, ensuring service levels are consistently achieved while fostering a positive, supportive, and fast moving environment. The role Manage and support the customer service team on a day to day basis Monitor and drive performance to ensure KPIs and service targets are achieved Conduct regular coaching sessions to support team performance and development Assist team members with personal development plans and career progression Provide clear performance reports and updates to senior management Identify opportunities to improve processes, efficiency, and service quality Handle escalated customer queries and support the team with complex situations Maintain a positive team culture focused on collaboration and excellent customer outcomes The person Previous experience in a Customer Service Team Leader / Supervisor role Strong leadership and people management skills Experience managing performance against KPIs and service metrics Confident delivering coaching, feedback, and development support Strong organisational and reporting skills Ability to motivate a team and maintain high service standards Excellent communication and problem-solving abilities In return Opportunity to join an established and growing business supporting the retail sector A collaborative and supportive working environment Ongoing training and development opportunities
We're looking for an experienced Financial Support Supervisor to join our Collections & Recoveries function, leading and coordinating a team of Collectors/Financial Support Consultants. This role is central to ensuring exceptional customer outcomes, robust regulatory compliance, and strong commercial performance across the full collections lifecycle. You will hold clear accountability for arrears performance and the quality of customer interactions, driving how we engage customers, identify vulnerability, apply forbearance, and deliver sustainable solutions. At Evlo, we're proud to be a market leader in consumer finance with over 15 years of success. As the 5-time winner of the MoneyFacts Best Non-Mainstream Lender, we offer a dynamic environment, exciting career growth, and a superb benefits package. We're committed to creating an inclusive, supportive workplace where our colleagues can thrive. The Role You will lead a team of Collectors/Financial Support Consultants while working in close partnership with Regional Managers and Branch Managers. Your influence will shape how each region manages delinquency, applies lending standards, and improves customer outcomes. This partnership model ensures: Collections decisions are informed by real customer context and branch-level lending practices Lending strategies evolve through insights gained from collections performance Colleagues maintain competence and apply call frameworks consistently You'll act as a subject matter expert, providing insight, challenge, and feedback on arrears performance and feeding key learnings back into the lending cycle. While branch leaders retain operational accountability, you will work collaboratively to: Align collections resource with delinquency trends Identify and address emerging risks early Improve outcomes through earlier intervention and tailored forbearance Lead end-to-end delivery of regional/divisional improvement plans Ultimately, you ensure our teams remain competent, compliant, and effective-driving strong impairment control and customer-focused performance. Key Responsibilities Leadership & Team Management Lead, motivate, and develop a high-performing team of Collectors/Financial Support Consultants. Set clear objectives, monitor performance, and take corrective action when needed. Deliver regular coaching to strengthen capability across the full collections journey, including forbearance and vulnerability. Oversee real-time planning, capacity management, and succession planning. Foster a culture of accountability, collaboration, and continuous improvement. Collections Lifecycle & Operational Excellence Oversee collections activity from early arrears to long-term delinquency and recoveries. Ensure compliant and consistent application of affordability assessments, forbearance options, and vulnerability frameworks. Drive operational efficiency and maintain process discipline across the team. Lead continuous improvement initiatives to enhance productivity, decision-making, and customer experience. Portfolio & Performance Management Jointly accountable (with Network leadership) for portfolio health, arrears, cure rates, and customer outcomes. Own the quality of customer interactions and ensure sustainable, fair solutions. Monitor and deliver KPIs across collections, quality, and treatment. Use data and insight to identify trends, risks, and opportunities for improvement across both the collections team and branch network. Business Partnering Act as a strategic partner to Regional and Branch Managers to deliver strong, sustainable portfolio performance. Provide structured feedback on lending quality and customer outcomes based on arrears data and collections insight. Create a meaningful two-way feedback loop between lending and collections. Work collaboratively with Compliance, QA, and Operations to maintain strong governance and consistent standards. Customer Experience & Vulnerability Champion a customer-centric culture built on honesty, empathy, and sustainability. Ensure vulnerable customers are identified early and supported appropriately. Provide oversight on complex or high-risk cases. Compliance & Governance Ensure full compliance with FCA regulations, Consumer Duty, SMCR, and internal policies. Embed Treating Customers Fairly (TCF) in all activity. Identify, manage, and mitigate operational and portfolio risks. About You You will bring: 2-5 years' experience in collections within financial services Proven track record of strong personal collections performance Strong leadership ability Deep understanding of FCA regulation, Consumer Duty, and vulnerability Expertise in unsecured consumer credit and portfolio management Excellent communication skills and a passion for strong customer outcomes Ability to analyse performance data and insights into actionable improvements Demonstrable understanding of working with external specialist recoveries, including Debt Management Arrangements (DMA), IVAs, and Bankruptcy processes. Strong understanding of financial hardship and regulatory expectations (FCA, Consumer Duty, TCF). Ability to regularly travel across division Rewards We are offering a competitive salary depending upon experience accompanied by a range of excellent benefits including: Bonus scheme Private Healthcare for you and your partner Life Assurance Excellent company pension 3% employee to 8% employer contribution 25 days holiday plus Bank Holidays (you can even buy and sell holiday days if needed!) Cycle to Work vouchers Retail Discounts Techsave scheme At Evlo, employee satisfaction is key, and we are committed to being a great place to work. Evlo has an active Employee Forum led by our Voice Ambassadors, dedicated Mental Health First Aiders plus the opportunity to make a difference in local communities/supporting good causes by utilising up to 3 days' paid charity/volunteering days per year.
Apr 16, 2026
Full time
We're looking for an experienced Financial Support Supervisor to join our Collections & Recoveries function, leading and coordinating a team of Collectors/Financial Support Consultants. This role is central to ensuring exceptional customer outcomes, robust regulatory compliance, and strong commercial performance across the full collections lifecycle. You will hold clear accountability for arrears performance and the quality of customer interactions, driving how we engage customers, identify vulnerability, apply forbearance, and deliver sustainable solutions. At Evlo, we're proud to be a market leader in consumer finance with over 15 years of success. As the 5-time winner of the MoneyFacts Best Non-Mainstream Lender, we offer a dynamic environment, exciting career growth, and a superb benefits package. We're committed to creating an inclusive, supportive workplace where our colleagues can thrive. The Role You will lead a team of Collectors/Financial Support Consultants while working in close partnership with Regional Managers and Branch Managers. Your influence will shape how each region manages delinquency, applies lending standards, and improves customer outcomes. This partnership model ensures: Collections decisions are informed by real customer context and branch-level lending practices Lending strategies evolve through insights gained from collections performance Colleagues maintain competence and apply call frameworks consistently You'll act as a subject matter expert, providing insight, challenge, and feedback on arrears performance and feeding key learnings back into the lending cycle. While branch leaders retain operational accountability, you will work collaboratively to: Align collections resource with delinquency trends Identify and address emerging risks early Improve outcomes through earlier intervention and tailored forbearance Lead end-to-end delivery of regional/divisional improvement plans Ultimately, you ensure our teams remain competent, compliant, and effective-driving strong impairment control and customer-focused performance. Key Responsibilities Leadership & Team Management Lead, motivate, and develop a high-performing team of Collectors/Financial Support Consultants. Set clear objectives, monitor performance, and take corrective action when needed. Deliver regular coaching to strengthen capability across the full collections journey, including forbearance and vulnerability. Oversee real-time planning, capacity management, and succession planning. Foster a culture of accountability, collaboration, and continuous improvement. Collections Lifecycle & Operational Excellence Oversee collections activity from early arrears to long-term delinquency and recoveries. Ensure compliant and consistent application of affordability assessments, forbearance options, and vulnerability frameworks. Drive operational efficiency and maintain process discipline across the team. Lead continuous improvement initiatives to enhance productivity, decision-making, and customer experience. Portfolio & Performance Management Jointly accountable (with Network leadership) for portfolio health, arrears, cure rates, and customer outcomes. Own the quality of customer interactions and ensure sustainable, fair solutions. Monitor and deliver KPIs across collections, quality, and treatment. Use data and insight to identify trends, risks, and opportunities for improvement across both the collections team and branch network. Business Partnering Act as a strategic partner to Regional and Branch Managers to deliver strong, sustainable portfolio performance. Provide structured feedback on lending quality and customer outcomes based on arrears data and collections insight. Create a meaningful two-way feedback loop between lending and collections. Work collaboratively with Compliance, QA, and Operations to maintain strong governance and consistent standards. Customer Experience & Vulnerability Champion a customer-centric culture built on honesty, empathy, and sustainability. Ensure vulnerable customers are identified early and supported appropriately. Provide oversight on complex or high-risk cases. Compliance & Governance Ensure full compliance with FCA regulations, Consumer Duty, SMCR, and internal policies. Embed Treating Customers Fairly (TCF) in all activity. Identify, manage, and mitigate operational and portfolio risks. About You You will bring: 2-5 years' experience in collections within financial services Proven track record of strong personal collections performance Strong leadership ability Deep understanding of FCA regulation, Consumer Duty, and vulnerability Expertise in unsecured consumer credit and portfolio management Excellent communication skills and a passion for strong customer outcomes Ability to analyse performance data and insights into actionable improvements Demonstrable understanding of working with external specialist recoveries, including Debt Management Arrangements (DMA), IVAs, and Bankruptcy processes. Strong understanding of financial hardship and regulatory expectations (FCA, Consumer Duty, TCF). Ability to regularly travel across division Rewards We are offering a competitive salary depending upon experience accompanied by a range of excellent benefits including: Bonus scheme Private Healthcare for you and your partner Life Assurance Excellent company pension 3% employee to 8% employer contribution 25 days holiday plus Bank Holidays (you can even buy and sell holiday days if needed!) Cycle to Work vouchers Retail Discounts Techsave scheme At Evlo, employee satisfaction is key, and we are committed to being a great place to work. Evlo has an active Employee Forum led by our Voice Ambassadors, dedicated Mental Health First Aiders plus the opportunity to make a difference in local communities/supporting good causes by utilising up to 3 days' paid charity/volunteering days per year.
HSE Advisor Salary: 43,290 p/annum Package: 1 x life cover, 1 x private healthcare, Bonus - personal and business performance based, Monday to Friday. Location: Leatherhead Office base - possible WFH occasionally once bedded in. Term: 12mth fixed term contract initially Needs: Full driving licence required - own vehicle (business mileage for site visits) and occasional company vehicle available. We are helping one of our longest-term clients, in their search for a proactive HSE Advisor , to provide both technical and administrative H&S support to the office in Leatherhead and client sites throughout Southeast of England and Central London mainly. You'll be working in a team of 2 others, including the HSE Manager, who continue to ensure a positive safety culture for on & offsite employees and third-party tenants and property owners/landlords as well as a department who handle FM needs. A strong working knowledge of the refurbishment and/of FM industry is a must. Key Responsibilities: Providing technical and administrative H&S support to the department. Oversee incident investigations, reporting and corrective actions Conduct and review audits, inspections, RAMS and risk controls Working knowledge of ISO 45001, ISO 14001 and ISO 9001 systems Provide clear reporting and insights to the Head of QHSE About You: NEBOSH General or Construction certificate - or working towards is essential Level 5 Dip in Occupational H&S - or working towards would be desirable CITB Site Supervisor or Site Manager status is essential Strong operational HSE experience (utilities, construction, engineering or energy) Strong communication, leadership and organisational skills Understanding of UK health, safety and environmental regulations Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15523
Apr 16, 2026
Contractor
HSE Advisor Salary: 43,290 p/annum Package: 1 x life cover, 1 x private healthcare, Bonus - personal and business performance based, Monday to Friday. Location: Leatherhead Office base - possible WFH occasionally once bedded in. Term: 12mth fixed term contract initially Needs: Full driving licence required - own vehicle (business mileage for site visits) and occasional company vehicle available. We are helping one of our longest-term clients, in their search for a proactive HSE Advisor , to provide both technical and administrative H&S support to the office in Leatherhead and client sites throughout Southeast of England and Central London mainly. You'll be working in a team of 2 others, including the HSE Manager, who continue to ensure a positive safety culture for on & offsite employees and third-party tenants and property owners/landlords as well as a department who handle FM needs. A strong working knowledge of the refurbishment and/of FM industry is a must. Key Responsibilities: Providing technical and administrative H&S support to the department. Oversee incident investigations, reporting and corrective actions Conduct and review audits, inspections, RAMS and risk controls Working knowledge of ISO 45001, ISO 14001 and ISO 9001 systems Provide clear reporting and insights to the Head of QHSE About You: NEBOSH General or Construction certificate - or working towards is essential Level 5 Dip in Occupational H&S - or working towards would be desirable CITB Site Supervisor or Site Manager status is essential Strong operational HSE experience (utilities, construction, engineering or energy) Strong communication, leadership and organisational skills Understanding of UK health, safety and environmental regulations Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15523
Revenue Officer Location : Midland Metro Ltd, Wednesbury Depot, Potters Lane, WS10 0AR Salary : £28,814 per annum + Excellent Benefits! Contract : Full-time, Permanent Benefits: MML Pension, 25 days holiday plus Bank Holidays & Free travel on Tram & NX Bus for you and your partner West Midlands Metro is your gateway to an exciting career in the heart of England's thriving West Midlands region. We are the driving force behind modern, sustainable urban transportation, connecting cities, towns, and most importantly people! With a strong presence in the heart of England, we play a crucial role in connecting communities, enhancing mobility, and contributing to the economic development of the region. Our sleek trams provide fast, convenient, and eco-friendly transportation solutions, reducing road congestion, lowering carbon emissions, and fostering a greener future for the West Midlands. We re now looking for a Revenue Officer to join our Commercial team, someone who sets the standard for exceptional customer service while helping to protect and grow the revenue that keeps our trams running. The Role As a Revenue Officer, you ll be a visible and professional presence across the Metro network. You ll help customers with information and advice, encourage the correct purchase and use of tickets, and play a key role in reducing fare evasion. You ll also act as the face of Midland Metro Limited at events and during times of service disruption, ensuring passengers are well-informed and supported. This is a varied role that balances customer engagement with revenue protection, ideal for someone confident, calm under pressure, and committed to delivering an outstanding service. As our Revenue Officer you will: Travel across the Metro network to check tickets, identify fare evasion, and promote ticket purchase before travel. Issue Penalty Fare Notices in line with the Midland Metro Penalty Fares Act where appropriate. Work with colleagues and partner agencies (including Safer Travel and the British Transport Police) to minimise ticketless travel. Provide a reassuring, informative, and friendly point of contact for customers at all times. Support during special events (e.g., football matches, concerts) and service disruptions to keep customers informed and reassured. Assist with surveys, customer engagement sessions, and marketing campaigns. Record accurate information and feedback to supervisors to help improve services. Represent MML at community and stakeholder events. What We re Looking For: We re looking for someone with great people skills, confidence, and a proactive attitude. You ll be passionate about delivering excellent customer service and comfortable dealing with a wide range of people and situations. Essential Skills & Experience: Previous experience in a customer-facing role. Strong communication and interpersonal skills. Confidence to handle challenging situations calmly and professionally. Ability to work independently and as part of a team. Numeracy skills and the ability to interpret procedures accurately. Flexible attitude to working hours and duties. Honesty, integrity, and pride in representing MML in a professional manner. It would be great if you had: Experience in a transport, retail, or hospitality environment. An understanding of ticketing or fare structures. The ability to gather and analyse information to identify trends. Training & Development You ll receive full training to equip you with the knowledge and confidence to succeed in your role. We ll also provide ongoing learning and development opportunities to help you grow your career within the organisation. If you re a people person with a passion for customer service and want to play an important role in keeping the West Midlands moving, we d love to hear from you! Ready for Your Next Challenge Apply now and start your journey today! This vacancy will remain open for up to 6 weeks from the date of publication. However, please note that we reserve the right to close the posting earlier if we identify suitably qualified candidates to move forward in the selection process.
Apr 16, 2026
Full time
Revenue Officer Location : Midland Metro Ltd, Wednesbury Depot, Potters Lane, WS10 0AR Salary : £28,814 per annum + Excellent Benefits! Contract : Full-time, Permanent Benefits: MML Pension, 25 days holiday plus Bank Holidays & Free travel on Tram & NX Bus for you and your partner West Midlands Metro is your gateway to an exciting career in the heart of England's thriving West Midlands region. We are the driving force behind modern, sustainable urban transportation, connecting cities, towns, and most importantly people! With a strong presence in the heart of England, we play a crucial role in connecting communities, enhancing mobility, and contributing to the economic development of the region. Our sleek trams provide fast, convenient, and eco-friendly transportation solutions, reducing road congestion, lowering carbon emissions, and fostering a greener future for the West Midlands. We re now looking for a Revenue Officer to join our Commercial team, someone who sets the standard for exceptional customer service while helping to protect and grow the revenue that keeps our trams running. The Role As a Revenue Officer, you ll be a visible and professional presence across the Metro network. You ll help customers with information and advice, encourage the correct purchase and use of tickets, and play a key role in reducing fare evasion. You ll also act as the face of Midland Metro Limited at events and during times of service disruption, ensuring passengers are well-informed and supported. This is a varied role that balances customer engagement with revenue protection, ideal for someone confident, calm under pressure, and committed to delivering an outstanding service. As our Revenue Officer you will: Travel across the Metro network to check tickets, identify fare evasion, and promote ticket purchase before travel. Issue Penalty Fare Notices in line with the Midland Metro Penalty Fares Act where appropriate. Work with colleagues and partner agencies (including Safer Travel and the British Transport Police) to minimise ticketless travel. Provide a reassuring, informative, and friendly point of contact for customers at all times. Support during special events (e.g., football matches, concerts) and service disruptions to keep customers informed and reassured. Assist with surveys, customer engagement sessions, and marketing campaigns. Record accurate information and feedback to supervisors to help improve services. Represent MML at community and stakeholder events. What We re Looking For: We re looking for someone with great people skills, confidence, and a proactive attitude. You ll be passionate about delivering excellent customer service and comfortable dealing with a wide range of people and situations. Essential Skills & Experience: Previous experience in a customer-facing role. Strong communication and interpersonal skills. Confidence to handle challenging situations calmly and professionally. Ability to work independently and as part of a team. Numeracy skills and the ability to interpret procedures accurately. Flexible attitude to working hours and duties. Honesty, integrity, and pride in representing MML in a professional manner. It would be great if you had: Experience in a transport, retail, or hospitality environment. An understanding of ticketing or fare structures. The ability to gather and analyse information to identify trends. Training & Development You ll receive full training to equip you with the knowledge and confidence to succeed in your role. We ll also provide ongoing learning and development opportunities to help you grow your career within the organisation. If you re a people person with a passion for customer service and want to play an important role in keeping the West Midlands moving, we d love to hear from you! Ready for Your Next Challenge Apply now and start your journey today! This vacancy will remain open for up to 6 weeks from the date of publication. However, please note that we reserve the right to close the posting earlier if we identify suitably qualified candidates to move forward in the selection process.
Deputy Store Director - White City Our client is looking for a strong retailer to join their new store team in London, White City. As Deputy Store Director, youll act as the trusted number two in the store, working closely with the Store Director and the entire store team to drive overall business performance and ensure seamless day-to-day operations. In this key role, you'll: Support the Store Director in delivering on strategic goals across sales, service, and operational excellence Lead and develop high-performing teams, ensuring alignment with the brand values and service standards Collaborate with both the Customer Experience and Operations teams to create an engaging and efficient store environment Monitor performance metrics, identify opportunities for improvement, and implement initiatives that enhance the end-to-end customer journey Responsibilities Customer Experience: Spend 50/80% of your time on the sales floor, actively leading and inspiring the team to deliver memorable and immersive client experiences. Role-model the attitude, setting the standard for exceptional service, professionalism, and positivity. Provide hands-on support in challenging client situations, ensuring issues are resolved quickly and client satisfaction is maintained. Deliver ongoing coaching and training, empowering team members to meet and exceed commercial and operational KPIs. Take ownership of floor leadership, ensuring consistent coverage, smooth operations, and an elevated service environment. Motivate and energise the team through dynamic floor management, creating an addictive and engaging shopping experience. Utilise tools and mystery shopper reports to analyse satisfaction scores and implement targeted action plans for continuous improvement. Inspire and guide the team in leveraging digital tools to offer personalised and connected client services. Partner with the Training team to coach and support the delivery of Beauty Services, maximising client engagement, and loyalty. Foster strong working relationships with Brand Supervisors and ensure regular follow-up on Brand BC performance. Lead and align the management team to cultivate a vibrant and welcoming store atmosphere, driving results across all commercial KPIs. Operational Excellence: Optimise and oversee store operations in partnership with the Operations Manager, ensuring efficiency, compliance with company policies, and adherence to operational guidelines. Inspire and support the management team in enforcing all store policies and procedures related to products, testers, pricing, merchandising, and coordination with external partners (including brands, helpers, and security). Collaborate with the Operations Manager to maintain the stores premium image, focusing on cleanliness, product availability, and overall presentation. In partnership with Category Managers, ensure the team consistently applies and follows operational standards and procedures across all departments. Proactively monitor stock levels and communicate low-stock or out-of-stock risks to the Operations Manager to maintain optimal product availability. Work alongside the Operations Manager to uphold visual merchandising (VM), animation, and marketing execution standards, ensuring alignment with brand image and campaign guidelines. Team Management: Partner with the store director to recruit, train, retain and develop talent. Cultivate a collaborative, inclusive team environment that encourages open communication and synergy. Monitor and elevate team effectiveness through regular performance check-ins and constructive feedback. Partner with the Store Director on resource allocation, team scheduling, payroll, and maximizing team performance. Lead workshops and peer learning sessions, promoting knowledge sharing and continuous team development. Identify skill enhancement opportunities through targeted training initiatives, ensuring alignment with industry standards and Sephora's unique approach. Develop future leaders who embody the company values, fostering a culture of growth and opportunity. Align team objectives with the company's broader strategy, ensuring every role contributes to our collective success. Collaborate with the recruitment team to attract and onboard top talent who are passionate about beauty and client experience. Skills: Extensive experience in client experience management, preferably within the retail or beauty sector. Exceptional leadership, team management, and motivational abilities, with a proven track record of developing high-performing teams. Deep understanding of retail operations, policies, and procedures, including inventory, cash management, and service excellence. Outstanding communication, interpersonal, and conflict resolution skills, with a strong client-first approach. Exceptional organisational and time-management skills to effectively manage priorities in a dynamic environment. Proficiency in CRM systems, omni-channel strategies, and retail service models to enrich client engagement. Analytical mindset with expertise in data analysis tools to assess KPIs and drive continuous improvement. Advanced skills in digital tools and MS Office applications to streamline operations and enhance team collaboration. Ability to collaborate effectively with cross-functional teams in a fast-paced, ever-evolving retail landscape. Package: £55,000 + Package + Bonus + Fantastic Benefits By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours
Apr 16, 2026
Full time
Deputy Store Director - White City Our client is looking for a strong retailer to join their new store team in London, White City. As Deputy Store Director, youll act as the trusted number two in the store, working closely with the Store Director and the entire store team to drive overall business performance and ensure seamless day-to-day operations. In this key role, you'll: Support the Store Director in delivering on strategic goals across sales, service, and operational excellence Lead and develop high-performing teams, ensuring alignment with the brand values and service standards Collaborate with both the Customer Experience and Operations teams to create an engaging and efficient store environment Monitor performance metrics, identify opportunities for improvement, and implement initiatives that enhance the end-to-end customer journey Responsibilities Customer Experience: Spend 50/80% of your time on the sales floor, actively leading and inspiring the team to deliver memorable and immersive client experiences. Role-model the attitude, setting the standard for exceptional service, professionalism, and positivity. Provide hands-on support in challenging client situations, ensuring issues are resolved quickly and client satisfaction is maintained. Deliver ongoing coaching and training, empowering team members to meet and exceed commercial and operational KPIs. Take ownership of floor leadership, ensuring consistent coverage, smooth operations, and an elevated service environment. Motivate and energise the team through dynamic floor management, creating an addictive and engaging shopping experience. Utilise tools and mystery shopper reports to analyse satisfaction scores and implement targeted action plans for continuous improvement. Inspire and guide the team in leveraging digital tools to offer personalised and connected client services. Partner with the Training team to coach and support the delivery of Beauty Services, maximising client engagement, and loyalty. Foster strong working relationships with Brand Supervisors and ensure regular follow-up on Brand BC performance. Lead and align the management team to cultivate a vibrant and welcoming store atmosphere, driving results across all commercial KPIs. Operational Excellence: Optimise and oversee store operations in partnership with the Operations Manager, ensuring efficiency, compliance with company policies, and adherence to operational guidelines. Inspire and support the management team in enforcing all store policies and procedures related to products, testers, pricing, merchandising, and coordination with external partners (including brands, helpers, and security). Collaborate with the Operations Manager to maintain the stores premium image, focusing on cleanliness, product availability, and overall presentation. In partnership with Category Managers, ensure the team consistently applies and follows operational standards and procedures across all departments. Proactively monitor stock levels and communicate low-stock or out-of-stock risks to the Operations Manager to maintain optimal product availability. Work alongside the Operations Manager to uphold visual merchandising (VM), animation, and marketing execution standards, ensuring alignment with brand image and campaign guidelines. Team Management: Partner with the store director to recruit, train, retain and develop talent. Cultivate a collaborative, inclusive team environment that encourages open communication and synergy. Monitor and elevate team effectiveness through regular performance check-ins and constructive feedback. Partner with the Store Director on resource allocation, team scheduling, payroll, and maximizing team performance. Lead workshops and peer learning sessions, promoting knowledge sharing and continuous team development. Identify skill enhancement opportunities through targeted training initiatives, ensuring alignment with industry standards and Sephora's unique approach. Develop future leaders who embody the company values, fostering a culture of growth and opportunity. Align team objectives with the company's broader strategy, ensuring every role contributes to our collective success. Collaborate with the recruitment team to attract and onboard top talent who are passionate about beauty and client experience. Skills: Extensive experience in client experience management, preferably within the retail or beauty sector. Exceptional leadership, team management, and motivational abilities, with a proven track record of developing high-performing teams. Deep understanding of retail operations, policies, and procedures, including inventory, cash management, and service excellence. Outstanding communication, interpersonal, and conflict resolution skills, with a strong client-first approach. Exceptional organisational and time-management skills to effectively manage priorities in a dynamic environment. Proficiency in CRM systems, omni-channel strategies, and retail service models to enrich client engagement. Analytical mindset with expertise in data analysis tools to assess KPIs and drive continuous improvement. Advanced skills in digital tools and MS Office applications to streamline operations and enhance team collaboration. Ability to collaborate effectively with cross-functional teams in a fast-paced, ever-evolving retail landscape. Package: £55,000 + Package + Bonus + Fantastic Benefits By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours
The benefits Health and Wellbeing Plans 23 days paid holiday increasing to 25 after 2 years Discounts and Cashbacks Paid Volunteering days Employee Assistance Program Refer a Friend Scheme Cycle to Work Scheme The role Carlisle Support Services is looking for an Electrical Supervisor, Based at Hackney Wick office in Hackney. You will be looking after the daily running of hard services across the Arriva Rail London contract. You will be required to work a 4on/4off working pattern, working 12-hour shift with 1-hour unpaid lunch break. This role will also include a required amount of weekend working. Your core role will include but not be limited to the following activities: • Looking after and making sure we are up to date with all statutory compliance Issues • Carry out engineers' appraisals along with line manager • Attend client meetings when required • Supervision/escorting of subcontractors • Carrying out surveys for compiling quotations for remedial works and small projects • Day to day management of reactive faults and PPMs with Scheduling team • Helping the reactive helpdesk with information so they can complete activities • Completion and management of PPM based risk assessments • Management of HSQE requirements • Vetting RAMS and safe systems of work when supervising subcontractors • Completion of permit to work documents for subcontractors • Chasing progress updates on spares and other procured materials and equipment • Form part of a full TFM account delivery and adopt a one team working approach with all other service streams • Assist the Contract Manager to ensure operational performance is optimised and engineering efficiency is at its maximum • Offer guidance and assistance to the site engineering team • Provide holiday and sickness cover for other members of your team if required • Continually review with the Account Manager operational performance to ensure engineering efficiency and first-time fix ratio is maximised whilst non-productive time is kept to an absolute minimum • Engineer development to ensure that a high-quality team is maintained including performance management, succession planning and personal development. • To develop and maintain effective working relationships with internal clients and key stakeholders • Deliver engineer and site audits in line with Company Health & Safety policy • To provide PDA field training for new and existing engineers when required • Actively engage with new engineering team members and the new starter process to ensure a seamless introduction to the contract. The ideal candidate • A Time Served Electrical apprenticeship with a wide knowledge of electrical systems • Experience in managing a team of engineers • PTS training • JIB card • Sentinel card preferred • Flexibility to adapt to new challenges • CCS • Full UK Driving Licence • Experience and knowledge on TfL work or Rail preferred Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join a growing market-leading brand of support services to work with the UK's largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more. Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure. Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.
Apr 16, 2026
Full time
The benefits Health and Wellbeing Plans 23 days paid holiday increasing to 25 after 2 years Discounts and Cashbacks Paid Volunteering days Employee Assistance Program Refer a Friend Scheme Cycle to Work Scheme The role Carlisle Support Services is looking for an Electrical Supervisor, Based at Hackney Wick office in Hackney. You will be looking after the daily running of hard services across the Arriva Rail London contract. You will be required to work a 4on/4off working pattern, working 12-hour shift with 1-hour unpaid lunch break. This role will also include a required amount of weekend working. Your core role will include but not be limited to the following activities: • Looking after and making sure we are up to date with all statutory compliance Issues • Carry out engineers' appraisals along with line manager • Attend client meetings when required • Supervision/escorting of subcontractors • Carrying out surveys for compiling quotations for remedial works and small projects • Day to day management of reactive faults and PPMs with Scheduling team • Helping the reactive helpdesk with information so they can complete activities • Completion and management of PPM based risk assessments • Management of HSQE requirements • Vetting RAMS and safe systems of work when supervising subcontractors • Completion of permit to work documents for subcontractors • Chasing progress updates on spares and other procured materials and equipment • Form part of a full TFM account delivery and adopt a one team working approach with all other service streams • Assist the Contract Manager to ensure operational performance is optimised and engineering efficiency is at its maximum • Offer guidance and assistance to the site engineering team • Provide holiday and sickness cover for other members of your team if required • Continually review with the Account Manager operational performance to ensure engineering efficiency and first-time fix ratio is maximised whilst non-productive time is kept to an absolute minimum • Engineer development to ensure that a high-quality team is maintained including performance management, succession planning and personal development. • To develop and maintain effective working relationships with internal clients and key stakeholders • Deliver engineer and site audits in line with Company Health & Safety policy • To provide PDA field training for new and existing engineers when required • Actively engage with new engineering team members and the new starter process to ensure a seamless introduction to the contract. The ideal candidate • A Time Served Electrical apprenticeship with a wide knowledge of electrical systems • Experience in managing a team of engineers • PTS training • JIB card • Sentinel card preferred • Flexibility to adapt to new challenges • CCS • Full UK Driving Licence • Experience and knowledge on TfL work or Rail preferred Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join a growing market-leading brand of support services to work with the UK's largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more. Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure. Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.
Are you an experienced Building Energy Management System (BEMS) Engineer looking to advance your career? Location: Epsom or Manchester (UK) Overview: Join a leading consultancy and take your career to new heights. We re looking for a motivated and experienced BEMS Engineer to join our Building Services Design Practice. In this role, you ll have the opportunity to work on innovative projects across sectors such as Aviation, Defence, Education, Energy, and Transportation. With modern offices in Epsom and Manchester, you ll work in a collaborative environment with talented professionals who are dedicated to delivering high-quality, integrated engineering solutions. You ll have the chance to grow within a growing team with varied levels , offering clear pathways for progression in a supportive environment . The role offers flexibility with hybrid working and the opportunity to visit sites, conduct surveys , and develop strong report writing skills. Your Role: Design and implement BEMS strategies in line with building services. Prepare technical specifications, schematics, and points schedules. Work alongside MEP teams and collaborate with the Global Technology Centre. Conduct site surveys, inspections, and assist with commissioning BEMS installations. Provide expert advice on control strategies and emerging BEMS technologies. Help develop internal technical standards and mentor junior engineers. Represent the company at client and contractor meetings. About You: Degree in Building Services Engineering or a related field (preferred). Strong experience in BEMS design, application, and commissioning. Hands-on site experience in installation, testing, and troubleshooting. Knowledgeable in BEMS networks, protocols, and supervisor systems. Excellent communication skills, both written and verbal. Comfortable with UK-wide travel as required. This role offers the opportunity to enhance your technical, digital, and project management skills while being part of a company that values innovation and career growth. Rewards & Benefits: Competitive salary up to £65k with tailored financial rewards. Flexible working options to balance work and personal life. Generous annual leave with additional flexible holiday options. Pension scheme with up to 10% employer contribution. Healthcare and insurance coverage , including medical and dental options. Wellbeing support including cycle-to-work schemes and employee wellness programmes. Professional development opportunities to grow your career and expertise. Recognition programmes to celebrate employee achievements. Retail, travel, and lifestyle discounts . Social and volunteering days to give back to your community. About Us: We are a world-class engineering consultancy, committed to delivering innovative solutions that transform infrastructure and energy systems. With a global team of engineers, consultants, and designers, we work together to make a real impact on the world.
Apr 16, 2026
Full time
Are you an experienced Building Energy Management System (BEMS) Engineer looking to advance your career? Location: Epsom or Manchester (UK) Overview: Join a leading consultancy and take your career to new heights. We re looking for a motivated and experienced BEMS Engineer to join our Building Services Design Practice. In this role, you ll have the opportunity to work on innovative projects across sectors such as Aviation, Defence, Education, Energy, and Transportation. With modern offices in Epsom and Manchester, you ll work in a collaborative environment with talented professionals who are dedicated to delivering high-quality, integrated engineering solutions. You ll have the chance to grow within a growing team with varied levels , offering clear pathways for progression in a supportive environment . The role offers flexibility with hybrid working and the opportunity to visit sites, conduct surveys , and develop strong report writing skills. Your Role: Design and implement BEMS strategies in line with building services. Prepare technical specifications, schematics, and points schedules. Work alongside MEP teams and collaborate with the Global Technology Centre. Conduct site surveys, inspections, and assist with commissioning BEMS installations. Provide expert advice on control strategies and emerging BEMS technologies. Help develop internal technical standards and mentor junior engineers. Represent the company at client and contractor meetings. About You: Degree in Building Services Engineering or a related field (preferred). Strong experience in BEMS design, application, and commissioning. Hands-on site experience in installation, testing, and troubleshooting. Knowledgeable in BEMS networks, protocols, and supervisor systems. Excellent communication skills, both written and verbal. Comfortable with UK-wide travel as required. This role offers the opportunity to enhance your technical, digital, and project management skills while being part of a company that values innovation and career growth. Rewards & Benefits: Competitive salary up to £65k with tailored financial rewards. Flexible working options to balance work and personal life. Generous annual leave with additional flexible holiday options. Pension scheme with up to 10% employer contribution. Healthcare and insurance coverage , including medical and dental options. Wellbeing support including cycle-to-work schemes and employee wellness programmes. Professional development opportunities to grow your career and expertise. Recognition programmes to celebrate employee achievements. Retail, travel, and lifestyle discounts . Social and volunteering days to give back to your community. About Us: We are a world-class engineering consultancy, committed to delivering innovative solutions that transform infrastructure and energy systems. With a global team of engineers, consultants, and designers, we work together to make a real impact on the world.
At JD Sports, we don't just lead the game - we set the pace. As Assistant Manager, you'll play a crucial role in supporting one of the most recognisable names in global sports fashion. You'll work alongside the Store Manager to drive results, develop talent, and elevate the customer experience, ensuring the store delivers the premium JD standard every single day. Role Overview As an Assistant Manager at JD Sports, you are a key force behind your store's success. You support from the front - motivating your team, driving performance alongside the Store Manager, and ensuring every shift delivers strong results. You help inspire your people to excel, uphold high standards, and move the store toward ambitious sales targets and operational excellence. This role is all about confident leadership, strong commercial awareness, and the ability to elevate your team so the store achieves outstanding success together. Key Responsibilities Support the Store Manager with daily store operations to help achieve sales targets and core KPIs. Lead and guide colleagues on the shop floor, allocating tasks, supporting service delivery, and maintaining JD standards throughout the day. Assist with coaching and development, offering real time feedback and reinforcing expectations set by the Store Manager. Maintain JD's high presentation and operational standards, including availability, pricing accuracy, tidy displays, and a safe environment. Carry out core operational duties such as cash handling support, till checks, delivery processing, stock audits, and opening/closing routines - escalating issues appropriately. Skills & Experience Required Previous experience in a retail management or supervisory role, such as Assistant Store Manager or Supervisor, demonstrating readiness to support leadership. Strong leadership skills with the ability to guide, develop, and motivate staff while reinforcing store priorities. Confident interpreting KPI and sales data to support commercial decision making and shift focus. Excellent communication and interpersonal skills, supporting colleagues and ensuring professional customer interactions. Proven success driving sales performance and contributing to KPI achievement in a retail environment. Desirable Attributes Passion for retail, sport, fashion, and representing the JD brand. Professional, proactive leader with a solutions driven mindset. Hands on and committed to leading by example in all areas of the store. Resilient, adaptable, and able to remain composed under pressure. Customer centric with a strong focus on delivering the premium JD experience. What We Offer We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues regardless of background, identity, or lived experience can thrive and contribute meaningfully. As a part of our successful and continually evolving company, you'll be encouraged to embrace and uphold our strategic priorities: putting people first, at the forefront of digital innovation, staying deeply attuned to our customers, and pursuing operational excellence. We are always exploring new avenues for growth, and we welcome individuals who are passionate about making a positive impact every day. Benefits Incremental Holiday Allowance Staff Discount on qualifying purchases across Group retail stores and online Exclusive Colleague Bike Discount scheme Discounted Gym membership Personal development opportunities to learn and develop at work Access to Apprenticeships and accredited qualifications
Apr 16, 2026
Full time
At JD Sports, we don't just lead the game - we set the pace. As Assistant Manager, you'll play a crucial role in supporting one of the most recognisable names in global sports fashion. You'll work alongside the Store Manager to drive results, develop talent, and elevate the customer experience, ensuring the store delivers the premium JD standard every single day. Role Overview As an Assistant Manager at JD Sports, you are a key force behind your store's success. You support from the front - motivating your team, driving performance alongside the Store Manager, and ensuring every shift delivers strong results. You help inspire your people to excel, uphold high standards, and move the store toward ambitious sales targets and operational excellence. This role is all about confident leadership, strong commercial awareness, and the ability to elevate your team so the store achieves outstanding success together. Key Responsibilities Support the Store Manager with daily store operations to help achieve sales targets and core KPIs. Lead and guide colleagues on the shop floor, allocating tasks, supporting service delivery, and maintaining JD standards throughout the day. Assist with coaching and development, offering real time feedback and reinforcing expectations set by the Store Manager. Maintain JD's high presentation and operational standards, including availability, pricing accuracy, tidy displays, and a safe environment. Carry out core operational duties such as cash handling support, till checks, delivery processing, stock audits, and opening/closing routines - escalating issues appropriately. Skills & Experience Required Previous experience in a retail management or supervisory role, such as Assistant Store Manager or Supervisor, demonstrating readiness to support leadership. Strong leadership skills with the ability to guide, develop, and motivate staff while reinforcing store priorities. Confident interpreting KPI and sales data to support commercial decision making and shift focus. Excellent communication and interpersonal skills, supporting colleagues and ensuring professional customer interactions. Proven success driving sales performance and contributing to KPI achievement in a retail environment. Desirable Attributes Passion for retail, sport, fashion, and representing the JD brand. Professional, proactive leader with a solutions driven mindset. Hands on and committed to leading by example in all areas of the store. Resilient, adaptable, and able to remain composed under pressure. Customer centric with a strong focus on delivering the premium JD experience. What We Offer We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues regardless of background, identity, or lived experience can thrive and contribute meaningfully. As a part of our successful and continually evolving company, you'll be encouraged to embrace and uphold our strategic priorities: putting people first, at the forefront of digital innovation, staying deeply attuned to our customers, and pursuing operational excellence. We are always exploring new avenues for growth, and we welcome individuals who are passionate about making a positive impact every day. Benefits Incremental Holiday Allowance Staff Discount on qualifying purchases across Group retail stores and online Exclusive Colleague Bike Discount scheme Discounted Gym membership Personal development opportunities to learn and develop at work Access to Apprenticeships and accredited qualifications
Maintenance Supervisor £50k Permanent + Travel Card (Central London areas) Are you a General Multiskilled Maintenance Lead or Supervisor looking to make a step up into a multi estate management position? If so, we are looking for a seasoned Lead to join a well-established retail company with multiple high-street stores centred in the heart of London. This is a mobile role responsible for the day-to-day upkeep, compliance maintenance & reactive repairs across the estate.The position suits a multi-skilled technician with a practical background in building maintenance, facilities or retail environments. The role You will take responsibility for maintaining multiple retail sites, ensuring stores remain compliant, safe & operational for staff and customers. Key duties include: • Carrying out planned preventative maintenance (PPM) and reactive maintenance tasks across the estate • Identifying maintenance issues with store teams and logging jobs through the CAFM system • Completing general building maintenance including basic electrical, plumbing & carpentry tasks • Supporting compliance activity including fire alarms, emergency lighting & statutory testing regimes • Managing a live list of reactive jobs to ensure works are completed within agreed timescales • Coordinating with subcontractors where specialist works are required and reporting on performance • Completing site inspections to identify faults, asset condition issues or reliability risks • Maintaining accurate site logbooks, compliance certificates & service records • Responding to emergency callouts where required • Supporting wider maintenance projects across the store network Requirements: 17th or 18th Edition. Electrical bias maintenance skillset with facilities management or retail maintenace experience. Experience of leading regional maintenance roll outs & experience managing multiple headcount.
Apr 16, 2026
Full time
Maintenance Supervisor £50k Permanent + Travel Card (Central London areas) Are you a General Multiskilled Maintenance Lead or Supervisor looking to make a step up into a multi estate management position? If so, we are looking for a seasoned Lead to join a well-established retail company with multiple high-street stores centred in the heart of London. This is a mobile role responsible for the day-to-day upkeep, compliance maintenance & reactive repairs across the estate.The position suits a multi-skilled technician with a practical background in building maintenance, facilities or retail environments. The role You will take responsibility for maintaining multiple retail sites, ensuring stores remain compliant, safe & operational for staff and customers. Key duties include: • Carrying out planned preventative maintenance (PPM) and reactive maintenance tasks across the estate • Identifying maintenance issues with store teams and logging jobs through the CAFM system • Completing general building maintenance including basic electrical, plumbing & carpentry tasks • Supporting compliance activity including fire alarms, emergency lighting & statutory testing regimes • Managing a live list of reactive jobs to ensure works are completed within agreed timescales • Coordinating with subcontractors where specialist works are required and reporting on performance • Completing site inspections to identify faults, asset condition issues or reliability risks • Maintaining accurate site logbooks, compliance certificates & service records • Responding to emergency callouts where required • Supporting wider maintenance projects across the store network Requirements: 17th or 18th Edition. Electrical bias maintenance skillset with facilities management or retail maintenace experience. Experience of leading regional maintenance roll outs & experience managing multiple headcount.
Strip Fitter - Temporary (Long-Term Opportunity) Rochester (must drive) 17.00 per hour Monday-Friday, 6:30am-4:30pm Are you a skilled Strip Fitter looking for your next role? Join a busy, professional bodyshop where your expertise will make a real impact. This is a temporary role with the potential to go permanent. What You'll Do: Strip and fit panels with accuracy and care Carry out quality repairs to manufacturer standards Safely remove, label, and store parts for reassembly Support and mentor junior technicians Work closely with your Supervisor and Bodyshop Manager What We're Looking For: Proven strip fitting experience Full UK driving licence Strong attention to detail and pride in your work A team player with the confidence to work independently Why Apply? Competitive pay - 17.00 per hour Long-term role with permanent potential Be part of a supportive, skilled, and driven team BENEFITS: Free parking on-site Weekly pay Earn holiday as you work Access to Adecco's benefits including retail discounts Apply now with your CV or call (phone number removed) to find out more. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 16, 2026
Seasonal
Strip Fitter - Temporary (Long-Term Opportunity) Rochester (must drive) 17.00 per hour Monday-Friday, 6:30am-4:30pm Are you a skilled Strip Fitter looking for your next role? Join a busy, professional bodyshop where your expertise will make a real impact. This is a temporary role with the potential to go permanent. What You'll Do: Strip and fit panels with accuracy and care Carry out quality repairs to manufacturer standards Safely remove, label, and store parts for reassembly Support and mentor junior technicians Work closely with your Supervisor and Bodyshop Manager What We're Looking For: Proven strip fitting experience Full UK driving licence Strong attention to detail and pride in your work A team player with the confidence to work independently Why Apply? Competitive pay - 17.00 per hour Long-term role with permanent potential Be part of a supportive, skilled, and driven team BENEFITS: Free parking on-site Weekly pay Earn holiday as you work Access to Adecco's benefits including retail discounts Apply now with your CV or call (phone number removed) to find out more. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Title: Grounds Maintenance Team Leader Location: Falkirk Salary: 13.50 per hour Contract type: FTC, Seasonal 6 Months Working hours: Monday - Friday (Apply online only) About the role As a Team Leader you will be supervising your small team and working alongside them to provide various grounds maintenance services in Falkirk. Grass cutting (ride on and pedestrian), strimming, shrub and border maintenance, hedge cutting, litter picking. This is a unique opportunity to enhance your career, be trained to a high standard and challenge yourself in an encouraging and friendly environment! Requirements Prior experience within Grounds Maintenance with a can-do attitude and safety-conscious mindset Previous experience in a Team Leader or Supervisor position within Grounds Maintenance or a similar industry Ensure all tasks are completed to the required standard, with a good eye for detail. Physically fit and able to work outdoors in all weather conditions The ability to be able to work independently but also as part of a wider team Proficient in problem solving and dealing with complex situations Reliable, energetic and enthusiastic with a determined, flexible and "can-do" attitude A full valid UK driving licence is essential PA1 and PA6 licences are an advantage Why join us? As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive. What we offer Career development: We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship. Collaborative team environment: Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals. Meaningful impact: Contribute to projects that make a real difference in the community and environment. Competitive benefits package: We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times. Benefits Annual leave: 21 days holiday plus bank holidays. Full Workwear provided Family-friendly policies: Enhanced maternity and shared parental leave. Employee Assistance Programmes: Support for personal and professional challenges. Voluntary benefits: Discounts on retail, holidays, gym memberships, and more. Financial wellbeing support: Resources to manage your finances. Recognition schemes: Colleague of the month and annual awards. Volunteering policy: Two days per year to support a cause of your choice. Mental health support: Comprehensive resources and support. About our client We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry. We understand what it means to grow. Our history dates back to 1919, and today, with a turnover of 250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK. Grow with us, and together we'll create a greener future for all.
Apr 16, 2026
Contractor
Job Title: Grounds Maintenance Team Leader Location: Falkirk Salary: 13.50 per hour Contract type: FTC, Seasonal 6 Months Working hours: Monday - Friday (Apply online only) About the role As a Team Leader you will be supervising your small team and working alongside them to provide various grounds maintenance services in Falkirk. Grass cutting (ride on and pedestrian), strimming, shrub and border maintenance, hedge cutting, litter picking. This is a unique opportunity to enhance your career, be trained to a high standard and challenge yourself in an encouraging and friendly environment! Requirements Prior experience within Grounds Maintenance with a can-do attitude and safety-conscious mindset Previous experience in a Team Leader or Supervisor position within Grounds Maintenance or a similar industry Ensure all tasks are completed to the required standard, with a good eye for detail. Physically fit and able to work outdoors in all weather conditions The ability to be able to work independently but also as part of a wider team Proficient in problem solving and dealing with complex situations Reliable, energetic and enthusiastic with a determined, flexible and "can-do" attitude A full valid UK driving licence is essential PA1 and PA6 licences are an advantage Why join us? As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive. What we offer Career development: We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship. Collaborative team environment: Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals. Meaningful impact: Contribute to projects that make a real difference in the community and environment. Competitive benefits package: We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times. Benefits Annual leave: 21 days holiday plus bank holidays. Full Workwear provided Family-friendly policies: Enhanced maternity and shared parental leave. Employee Assistance Programmes: Support for personal and professional challenges. Voluntary benefits: Discounts on retail, holidays, gym memberships, and more. Financial wellbeing support: Resources to manage your finances. Recognition schemes: Colleague of the month and annual awards. Volunteering policy: Two days per year to support a cause of your choice. Mental health support: Comprehensive resources and support. About our client We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry. We understand what it means to grow. Our history dates back to 1919, and today, with a turnover of 250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK. Grow with us, and together we'll create a greener future for all.
