Customer Success Manager Property Management Software £45,000 £60,000 + bonus, private healthcare, hybrid and flexible working, EAP, enhanced pension, DIS, GP access and more Remote + 25% UK Travel Are you a Customer Success professional with a genuine, in-depth understanding of block management and property management finance? Do you know your way around service charge budgets, apportionments, and year-end processes and want to use that expertise in a more strategic, client-facing role? If so, this could be the perfect next step. My client is a forward-thinking technology business delivering high-quality solutions to the Property Management industry. They are looking for a Customer Success Manager to be the trusted partner to their clients ensuring they gain maximum value from the software platform from onboarding through to long-term success. This is not a generic CSM role - we are specifically looking for someone who understands the real-world challenges of block and property management, particularly financial processes and service charge management. You ll work closely with clients, helping them optimise how they use the software platform, while acting as their voice internally across Product, Sales, and Support teams. Key Responsibilities: Customer Relationship Management Build strong, long-term relationships with property management clients Act as a trusted advisor, understanding client goals and operational challenges Monitor customer health and proactively manage risk Onboarding & Adoption Support onboarding alongside the Implementation team Deliver tailored training to ensure successful system adoption Ensure a smooth transition into live usage and ongoing support Product Advocacy Gather customer feedback and influence product development Represent client needs internally and contribute to roadmap discussions Growth & Retention Identify opportunities to expand usage, features, and services Drive engagement and long-term customer value Insight & Reporting Use CRM and analytics tools to track usage, trends, and renewal readiness Deliver clear, insightful reporting to both clients and internal teams Industry Expertise Act as a subject matter expert in property management financial processes Stay ahead of industry trends, legislation, and best practice Bring insight into customer conversations, positioning CPL as a trusted authority Essential Experience (Please Read Carefully) To be successful in this role, you must have: Strong, hands-on experience within the block / property management industry A deep understanding of service charge accounting, including: Budgeting & forecasting Service charge apportionment Year-end processes & reconciliations; Experience working with or alongside property managers, finance teams, or managing agents The ability to translate industry knowledge into meaningful client conversations Applications without this level of industry knowledge are unlikely to be considered. What We re Looking For Proven experience handling clients at a high-level Confident communicator, able to engage with stakeholders at all levels Commercial awareness with a focus on value and retention Proactive, analytical, and solutions-focused mindset Comfortable working remotely with regular travel (approx. 25%) Why Join My Client? Be part of a growing, innovative property technology company with big plans! Work closely with industry-leading clients Have real influence on product direction and customer outcomes Join a collaborative, supportive team that values your input Apply Now If you re ready to combine your property management expertise with a strategic, client-focused role we d love to hear from you.
Apr 15, 2026
Full time
Customer Success Manager Property Management Software £45,000 £60,000 + bonus, private healthcare, hybrid and flexible working, EAP, enhanced pension, DIS, GP access and more Remote + 25% UK Travel Are you a Customer Success professional with a genuine, in-depth understanding of block management and property management finance? Do you know your way around service charge budgets, apportionments, and year-end processes and want to use that expertise in a more strategic, client-facing role? If so, this could be the perfect next step. My client is a forward-thinking technology business delivering high-quality solutions to the Property Management industry. They are looking for a Customer Success Manager to be the trusted partner to their clients ensuring they gain maximum value from the software platform from onboarding through to long-term success. This is not a generic CSM role - we are specifically looking for someone who understands the real-world challenges of block and property management, particularly financial processes and service charge management. You ll work closely with clients, helping them optimise how they use the software platform, while acting as their voice internally across Product, Sales, and Support teams. Key Responsibilities: Customer Relationship Management Build strong, long-term relationships with property management clients Act as a trusted advisor, understanding client goals and operational challenges Monitor customer health and proactively manage risk Onboarding & Adoption Support onboarding alongside the Implementation team Deliver tailored training to ensure successful system adoption Ensure a smooth transition into live usage and ongoing support Product Advocacy Gather customer feedback and influence product development Represent client needs internally and contribute to roadmap discussions Growth & Retention Identify opportunities to expand usage, features, and services Drive engagement and long-term customer value Insight & Reporting Use CRM and analytics tools to track usage, trends, and renewal readiness Deliver clear, insightful reporting to both clients and internal teams Industry Expertise Act as a subject matter expert in property management financial processes Stay ahead of industry trends, legislation, and best practice Bring insight into customer conversations, positioning CPL as a trusted authority Essential Experience (Please Read Carefully) To be successful in this role, you must have: Strong, hands-on experience within the block / property management industry A deep understanding of service charge accounting, including: Budgeting & forecasting Service charge apportionment Year-end processes & reconciliations; Experience working with or alongside property managers, finance teams, or managing agents The ability to translate industry knowledge into meaningful client conversations Applications without this level of industry knowledge are unlikely to be considered. What We re Looking For Proven experience handling clients at a high-level Confident communicator, able to engage with stakeholders at all levels Commercial awareness with a focus on value and retention Proactive, analytical, and solutions-focused mindset Comfortable working remotely with regular travel (approx. 25%) Why Join My Client? Be part of a growing, innovative property technology company with big plans! Work closely with industry-leading clients Have real influence on product direction and customer outcomes Join a collaborative, supportive team that values your input Apply Now If you re ready to combine your property management expertise with a strategic, client-focused role we d love to hear from you.
Based - Manchester M2 6DN, (Hybrid 50%) Permanent, Full Time Join Premier Foods - where people, brands and purpose come together. We're proud to be one of the UK's largest listed food businesses, with over 4,000 colleagues across 13 sites shaping the future of some of Britain's best-loved brands, found in 94% of households nationwide, making us one of the UK's top three ambient food supplie click apply for full job details
Apr 15, 2026
Full time
Based - Manchester M2 6DN, (Hybrid 50%) Permanent, Full Time Join Premier Foods - where people, brands and purpose come together. We're proud to be one of the UK's largest listed food businesses, with over 4,000 colleagues across 13 sites shaping the future of some of Britain's best-loved brands, found in 94% of households nationwide, making us one of the UK's top three ambient food supplie click apply for full job details
Finance Manager Construction & Facades Job Purpose To take full responsibility for the day-to-day finance function of a specialist faade subcontractor, ensuring accurate, timely and compliant financial control across transactional finance, statutory reporting, payroll, CIS and VAT. The role is hands-on and operational, working closely with the Commercial Director and QS team, who retain ownership o click apply for full job details
Apr 15, 2026
Full time
Finance Manager Construction & Facades Job Purpose To take full responsibility for the day-to-day finance function of a specialist faade subcontractor, ensuring accurate, timely and compliant financial control across transactional finance, statutory reporting, payroll, CIS and VAT. The role is hands-on and operational, working closely with the Commercial Director and QS team, who retain ownership o click apply for full job details
An excellent opportunity has arisen for an experienced Trust professional to join an established Trusts & Estates team as Head of Trust Accounting. This is a senior-level appointment within a well established Trust team that offers a range of accounting and advisory work. This post is opento both full time and part time hours click apply for full job details
Apr 15, 2026
Full time
An excellent opportunity has arisen for an experienced Trust professional to join an established Trusts & Estates team as Head of Trust Accounting. This is a senior-level appointment within a well established Trust team that offers a range of accounting and advisory work. This post is opento both full time and part time hours click apply for full job details
A growing professional services company is seeking an experienced Head of Financial Planning & Analysis to lead and develop its FP&A function and play a key role in supporting strategic decision-making at executive board level. This is a senior leadership role (3 days WFH) responsible for evolving the existing FP&A capability into a forward-looking, insight-driven function that delivers meaningful click apply for full job details
Apr 15, 2026
Full time
A growing professional services company is seeking an experienced Head of Financial Planning & Analysis to lead and develop its FP&A function and play a key role in supporting strategic decision-making at executive board level. This is a senior leadership role (3 days WFH) responsible for evolving the existing FP&A capability into a forward-looking, insight-driven function that delivers meaningful click apply for full job details
Senior Credit Controller Location: Near Enfield / Waltham Cross Salary: Up to circa 35,000 - 40,000 (Depending on Experience) + Circa 2,500 Bonus + Benefits Working Pattern: Office Based - 5 days per week Hours: Flexible around core hours 7:30am - 4:30pm 8:00am - 5:00pm (standard hours) 8:30am - 5:30pm Please check your rush hour commute before applying This is an office-based role and applicants must live within a sensible commuting distance of Waltham Cross / Enfield (Brimsdown is the nearest station nearest if using public transport), there is free on-site parking if driving. Please include your current location / postcode on your CV and ensure you check the travel before applying The Opportunity An exciting opportunity to join this market leading established, stable and growing business who are looking to recruit an experienced Credit Controller to join its supportive and motivated finance team. This is a great opportunity for someone who enjoys building strong client relationships while maintaining high standards of ledger accuracy and cash collection. The successful candidate will work closely with the Head of Finance and Sales Team, taking ownership of the credit control function within the business. The company has a loyal B2B client base, well-maintained ledgers and very low levels of bad debt, providing a strong platform for the successful candidate to develop as the business continues to expand. The Role As the sole Credit Controller, you will be responsible for managing approximately 120 customer accounts representing annual revenue of over 40 million. Your objective will be to maximise cash collection, maintain ledger accuracy and support the wider finance and sales teams with clear customer debt reporting. Key responsibilities will include: Proactively chasing outstanding invoices via telephone, email and written correspondence Building strong relationships with customers and resolving account queries Reconciling customer accounts and maintaining accurate ledger records Allocating payments and managing unallocated cash Setting and reviewing customer credit limits within company guidelines Processing and allocating payments Credit vetting new account applications using credit reference agencies Maintaining clear records of customer communication and credit processes Liaising with the sales team regarding customer accounts and payment issues Supporting improvements within the ERP finance system and credit processes About You Applicants must have previous credit control experience and be comfortable communicating with customers and internal stakeholders. You will be an articulate and professional communicator with the ability to resolve queries efficiently while maintaining strong working relationships. We are looking for someone who can demonstrate that they have made improvements to processes, systems or ways of working in their previous roles, and who has the ambition to continue developing both themselves and the role in line with the growth of the business. Please ensure your CV highlights this area as it is key to the role You will ideally have: Previous Credit Control or Accounts Receivable experience Demonstrable track record of process / systems improvements Strong communication and negotiation skills Excellent attention to detail and strong numerical ability Experience reconciling customer accounts Good working knowledge of Microsoft Office, particularly Excel Experience working with ERP finance systems within a medium-sized business (preferred) The Package Competitive - Depending on Experience Company bonus (circa 2,500 annually) 25 days holiday Additional company benefits Free on-site parking AGY - Vitae Financial Recruitment We Exist To Be Different - Membership NOT Registration
Apr 15, 2026
Full time
Senior Credit Controller Location: Near Enfield / Waltham Cross Salary: Up to circa 35,000 - 40,000 (Depending on Experience) + Circa 2,500 Bonus + Benefits Working Pattern: Office Based - 5 days per week Hours: Flexible around core hours 7:30am - 4:30pm 8:00am - 5:00pm (standard hours) 8:30am - 5:30pm Please check your rush hour commute before applying This is an office-based role and applicants must live within a sensible commuting distance of Waltham Cross / Enfield (Brimsdown is the nearest station nearest if using public transport), there is free on-site parking if driving. Please include your current location / postcode on your CV and ensure you check the travel before applying The Opportunity An exciting opportunity to join this market leading established, stable and growing business who are looking to recruit an experienced Credit Controller to join its supportive and motivated finance team. This is a great opportunity for someone who enjoys building strong client relationships while maintaining high standards of ledger accuracy and cash collection. The successful candidate will work closely with the Head of Finance and Sales Team, taking ownership of the credit control function within the business. The company has a loyal B2B client base, well-maintained ledgers and very low levels of bad debt, providing a strong platform for the successful candidate to develop as the business continues to expand. The Role As the sole Credit Controller, you will be responsible for managing approximately 120 customer accounts representing annual revenue of over 40 million. Your objective will be to maximise cash collection, maintain ledger accuracy and support the wider finance and sales teams with clear customer debt reporting. Key responsibilities will include: Proactively chasing outstanding invoices via telephone, email and written correspondence Building strong relationships with customers and resolving account queries Reconciling customer accounts and maintaining accurate ledger records Allocating payments and managing unallocated cash Setting and reviewing customer credit limits within company guidelines Processing and allocating payments Credit vetting new account applications using credit reference agencies Maintaining clear records of customer communication and credit processes Liaising with the sales team regarding customer accounts and payment issues Supporting improvements within the ERP finance system and credit processes About You Applicants must have previous credit control experience and be comfortable communicating with customers and internal stakeholders. You will be an articulate and professional communicator with the ability to resolve queries efficiently while maintaining strong working relationships. We are looking for someone who can demonstrate that they have made improvements to processes, systems or ways of working in their previous roles, and who has the ambition to continue developing both themselves and the role in line with the growth of the business. Please ensure your CV highlights this area as it is key to the role You will ideally have: Previous Credit Control or Accounts Receivable experience Demonstrable track record of process / systems improvements Strong communication and negotiation skills Excellent attention to detail and strong numerical ability Experience reconciling customer accounts Good working knowledge of Microsoft Office, particularly Excel Experience working with ERP finance systems within a medium-sized business (preferred) The Package Competitive - Depending on Experience Company bonus (circa 2,500 annually) 25 days holiday Additional company benefits Free on-site parking AGY - Vitae Financial Recruitment We Exist To Be Different - Membership NOT Registration
Head of FP&A (Holidays) Salary £75,000 - £85,000 depending on experience Permanent Folkestone Hybrid At Saga, were on an exciting growth journey within our Travel business, and were looking for a senior finance leader to help shape what comes next click apply for full job details
Apr 15, 2026
Full time
Head of FP&A (Holidays) Salary £75,000 - £85,000 depending on experience Permanent Folkestone Hybrid At Saga, were on an exciting growth journey within our Travel business, and were looking for a senior finance leader to help shape what comes next click apply for full job details
Imaging Admin Team Leader Imaging St Anthony's Hospital Private Hospital Full-time Permanent Sutton Spire St Anthony's Hospital are looking for an Imaging Admin Team Leader to join their dedicated team on a permanent full-time basis. You will be responsible for providing clear professional leadership of administration, ensuring efficient and robust processes exist to support the requirements of service users in the Imaging department. Working closely with senior management team and Heads of Department to help deliver short- and long-term business achievement within the hospital contributing to the hospital's overall success. Founded in 1904, Spire St Anthony's Hospital delivers care through skilled and dedicated staff working together. With a completed £27m development investment, we provide very high quality healthcare to patients around Sutton, Epsom, Surrey and South London. Duties and responsibilities: Provide clear leadership in the operation and delivery of all administration functions which includes In-Patient Bookings, Reception, Medical Secretaries and Medical Administration ensuring they perform to the required commercial, corporate and professional standards. Preparing annual budgets for administration departments, regularly monitoring performance and taking appropriate action to meet financial targets. Developing strong and effective communication channels throughout administration departments by holding regular team meetings and promoting the correct Spire behaviours. To be ultimately responsible for the personnel management of the Administration team, including recruitment, training, sickness recording, annual leave, health and safety and performance management including compliance with DES assessments and manual handling requirements Who were looking for: Previous experience working in the healthcare industry or a similar customer orientated organisation Experience working in a similar level role Track record of successful people and process management, ideally in a multi-functional environment Demonstrated ability in problem solving and process improvements skills Ability to understand key business processes and complex business issues. Ability to work with complex patient and finance administration systems and telephony systems. Demonstrated ability in people management to deliver a plan of activity through direct reports Ability to work effectively in an organisation where matrix management is key to success Ability to understand and manage effectively the impact of competing pressures and conflicting priorities. Benefits: Bank colleagues are paid weekly We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave Free onsite car park Access to Spire Healthcare pension Free uniform Free DBS Full induction, including mandatory training updates Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team Our Values: We are extremely proud of our heritage in private healthcare and of our values as an organisation: Driving clinical excellence Doing the right thing Caring is our passion Keeping it simple Delivering on our promises Succeeding and celebrating together We commit to our employees' well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications. For us, it's more than just treating patients; it's about looking after people.
Apr 15, 2026
Full time
Imaging Admin Team Leader Imaging St Anthony's Hospital Private Hospital Full-time Permanent Sutton Spire St Anthony's Hospital are looking for an Imaging Admin Team Leader to join their dedicated team on a permanent full-time basis. You will be responsible for providing clear professional leadership of administration, ensuring efficient and robust processes exist to support the requirements of service users in the Imaging department. Working closely with senior management team and Heads of Department to help deliver short- and long-term business achievement within the hospital contributing to the hospital's overall success. Founded in 1904, Spire St Anthony's Hospital delivers care through skilled and dedicated staff working together. With a completed £27m development investment, we provide very high quality healthcare to patients around Sutton, Epsom, Surrey and South London. Duties and responsibilities: Provide clear leadership in the operation and delivery of all administration functions which includes In-Patient Bookings, Reception, Medical Secretaries and Medical Administration ensuring they perform to the required commercial, corporate and professional standards. Preparing annual budgets for administration departments, regularly monitoring performance and taking appropriate action to meet financial targets. Developing strong and effective communication channels throughout administration departments by holding regular team meetings and promoting the correct Spire behaviours. To be ultimately responsible for the personnel management of the Administration team, including recruitment, training, sickness recording, annual leave, health and safety and performance management including compliance with DES assessments and manual handling requirements Who were looking for: Previous experience working in the healthcare industry or a similar customer orientated organisation Experience working in a similar level role Track record of successful people and process management, ideally in a multi-functional environment Demonstrated ability in problem solving and process improvements skills Ability to understand key business processes and complex business issues. Ability to work with complex patient and finance administration systems and telephony systems. Demonstrated ability in people management to deliver a plan of activity through direct reports Ability to work effectively in an organisation where matrix management is key to success Ability to understand and manage effectively the impact of competing pressures and conflicting priorities. Benefits: Bank colleagues are paid weekly We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave Free onsite car park Access to Spire Healthcare pension Free uniform Free DBS Full induction, including mandatory training updates Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team Our Values: We are extremely proud of our heritage in private healthcare and of our values as an organisation: Driving clinical excellence Doing the right thing Caring is our passion Keeping it simple Delivering on our promises Succeeding and celebrating together We commit to our employees' well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications. For us, it's more than just treating patients; it's about looking after people.
A prestigious international Bank is seeking an experienced Senior Finance Manager. Your duties will include: Supporting the Head of Finance in managing a team responsible for management & financial accounting, regulatory reporting (BoE, PRA), budgeting and financial planning Producing MI and financial reports Leading initiatives to improve efficiency and controls with systems/processes Your experien click apply for full job details
Apr 15, 2026
Full time
A prestigious international Bank is seeking an experienced Senior Finance Manager. Your duties will include: Supporting the Head of Finance in managing a team responsible for management & financial accounting, regulatory reporting (BoE, PRA), budgeting and financial planning Producing MI and financial reports Leading initiatives to improve efficiency and controls with systems/processes Your experien click apply for full job details
Head of Fleet and Compliance Nuneaton based with national coverage £70,000 per annum, plus car/car allowance, plus 33 days holiday (including bank holidays), pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits including cycle to work scheme About the Role As the Head of Fleet and Compliance, you will lead a team of functional and regional SMEs to del click apply for full job details
Apr 15, 2026
Full time
Head of Fleet and Compliance Nuneaton based with national coverage £70,000 per annum, plus car/car allowance, plus 33 days holiday (including bank holidays), pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits including cycle to work scheme About the Role As the Head of Fleet and Compliance, you will lead a team of functional and regional SMEs to del click apply for full job details
Head of Finance - Kings Lynn - Attractive package ALH Recruitment are looking to recruit a Head of Finance with immediate effect for our leading client based in Kings Lynn, Norfolk. Head of Finance Managing a team of 15 people this Head of Finance opportunity is a key position in our client's continued growth. You will be strategic, driven and an excellent leader. Key Responsibilities Financial Strategy & Reporting: Develop financial strategies, prepare accurate management accounts, and present financial performance reports (KPIs) to the CEO and leadership team. Budgeting & Forecasting: Lead the annual budgeting process, monitor income and expenditure, and manage cash flow to ensure sustainability. Compliance & Risk Management: Ensure adherence to legal, regulatory, and tax compliance requirements. Evaluate financial risks of investment or business activities. Team Leadership: Supervise the finance team, overseeing daily operations including accounts payable/receivable, payroll, and VAT returns. Systems Improvement: Implement and enhance financial software, systems, and controls to improve efficiency and accuracy Skills/Experience: Qualified to charted status (ACCA/CIMA) Able to manage a team of 15 people. Experience using Xero software (Ideal not essential) If you feel you have the skills and experience to step into this exciting Head of Finance role, please apply below:
Apr 15, 2026
Full time
Head of Finance - Kings Lynn - Attractive package ALH Recruitment are looking to recruit a Head of Finance with immediate effect for our leading client based in Kings Lynn, Norfolk. Head of Finance Managing a team of 15 people this Head of Finance opportunity is a key position in our client's continued growth. You will be strategic, driven and an excellent leader. Key Responsibilities Financial Strategy & Reporting: Develop financial strategies, prepare accurate management accounts, and present financial performance reports (KPIs) to the CEO and leadership team. Budgeting & Forecasting: Lead the annual budgeting process, monitor income and expenditure, and manage cash flow to ensure sustainability. Compliance & Risk Management: Ensure adherence to legal, regulatory, and tax compliance requirements. Evaluate financial risks of investment or business activities. Team Leadership: Supervise the finance team, overseeing daily operations including accounts payable/receivable, payroll, and VAT returns. Systems Improvement: Implement and enhance financial software, systems, and controls to improve efficiency and accuracy Skills/Experience: Qualified to charted status (ACCA/CIMA) Able to manage a team of 15 people. Experience using Xero software (Ideal not essential) If you feel you have the skills and experience to step into this exciting Head of Finance role, please apply below:
Role: Our client is looking for immediate, temporary, Head of Finance to assist them for 3 months. You be will be responsible for following duties: Manage the effective day to day running of the finance function, ensuring appropriate delegation of tasks. Oversee Payroll, Accounts Payable and Accounts Receivable Manage the relationship with the external payroll bureau click apply for full job details
Apr 15, 2026
Contractor
Role: Our client is looking for immediate, temporary, Head of Finance to assist them for 3 months. You be will be responsible for following duties: Manage the effective day to day running of the finance function, ensuring appropriate delegation of tasks. Oversee Payroll, Accounts Payable and Accounts Receivable Manage the relationship with the external payroll bureau click apply for full job details
Head of Corporate Health & Safety Leeds (Hybrid) Up to £75,000 + Benefits Are you a strategic Health & Safety professional looking to transition into a high-stakes corporate environment? Our client, a prestigious market leader headquartered in Leeds, is seeking a visionary Head of Health & Safety to oversee their corporate estate and professional services operations. This isn't your typical "hard hat and boots" role; we are looking for a sophisticated leader who understands the nuances of a professional services culture think Tier 1 accountancy, global legal firms, or blue-chip consultancy. The Role As the Head of Health & Safety, you will be the primary architect of the group s safety strategy. You will move beyond mere compliance, embedding a culture of wellbeing and safety excellence across a sophisticated, modern workforce. Key Responsibilities: Strategic Leadership: Develop and execute a multi-year H&S roadmap aligned with the firm s corporate values. Stakeholder Engagement: Act as a trusted advisor to the Board and Executive partners, translating complex legislation into pragmatic business solutions. Risk Management: Oversee risk assessments for a sprawling corporate estate, including hybrid working protocols and high-spec office environments. Continuous Improvement: Lead the internal audit program and drive ISO certifications where applicable. The Candidate The successful candidate will likely come from a background where influence and communication are as important as technical knowledge. Experience: Proven track record in a "white collar" or professional services environment (e.g., Legal, Finance, Banking, or Insurance). Qualifications: NEBOSH Diploma (or equivalent) and CMIOSH status (or working towards). Tone of Voice: Ability to navigate a partner-led or corporate structure with gravitas and diplomacy. Location: Based in or commutable to Leeds, with the flexibility to work in a hybrid capacity. The Package Salary: Up to £75,000 (dependent on experience). Working Pattern: Hybrid (typically 3 days in the Leeds HQ). Benefits: Exceptional corporate benefits package, Apply Now If you are a Health & Safety leader who thrives in a professional, fast-paced corporate setting, please submit your CV for immediate consideration or feel free to call for more details
Apr 15, 2026
Full time
Head of Corporate Health & Safety Leeds (Hybrid) Up to £75,000 + Benefits Are you a strategic Health & Safety professional looking to transition into a high-stakes corporate environment? Our client, a prestigious market leader headquartered in Leeds, is seeking a visionary Head of Health & Safety to oversee their corporate estate and professional services operations. This isn't your typical "hard hat and boots" role; we are looking for a sophisticated leader who understands the nuances of a professional services culture think Tier 1 accountancy, global legal firms, or blue-chip consultancy. The Role As the Head of Health & Safety, you will be the primary architect of the group s safety strategy. You will move beyond mere compliance, embedding a culture of wellbeing and safety excellence across a sophisticated, modern workforce. Key Responsibilities: Strategic Leadership: Develop and execute a multi-year H&S roadmap aligned with the firm s corporate values. Stakeholder Engagement: Act as a trusted advisor to the Board and Executive partners, translating complex legislation into pragmatic business solutions. Risk Management: Oversee risk assessments for a sprawling corporate estate, including hybrid working protocols and high-spec office environments. Continuous Improvement: Lead the internal audit program and drive ISO certifications where applicable. The Candidate The successful candidate will likely come from a background where influence and communication are as important as technical knowledge. Experience: Proven track record in a "white collar" or professional services environment (e.g., Legal, Finance, Banking, or Insurance). Qualifications: NEBOSH Diploma (or equivalent) and CMIOSH status (or working towards). Tone of Voice: Ability to navigate a partner-led or corporate structure with gravitas and diplomacy. Location: Based in or commutable to Leeds, with the flexibility to work in a hybrid capacity. The Package Salary: Up to £75,000 (dependent on experience). Working Pattern: Hybrid (typically 3 days in the Leeds HQ). Benefits: Exceptional corporate benefits package, Apply Now If you are a Health & Safety leader who thrives in a professional, fast-paced corporate setting, please submit your CV for immediate consideration or feel free to call for more details
Brecon Beacons National Park Authority
Brecon, Powys
Curlew Landscapes Wales Project Manager Location: Brecon Salary : Grade 9 £39,152 - £41,771 per annum Vacancy Type: Fixed term contract-31 march 2029 Closing date: 20 April 2026 We are seeking a suitably experienced and qualified project manager to lead the Curlew Landscapes Wales (Tirweddau Gylfinir Cymru) project for the three-year duration of the project. The Project Manager will be an ambassador for Welsh Curlew, driving forward the project, linking with the Curlew Wales - Gylfinir Cymru Partnership and pursuing objectives set within the Wales Action Plan for the Recovery of Curlew. We are looking to recruit an enthusiastic and highly motivated project manager to support and enhance the development, management and delivery of Curlew Landscapes Wales from initiation through to successful completion. You will help ensure that the project is managed in a systematic and consistent way to ensure high quality outcomes. This will include supporting the development of new projects (design, planning, applications for funding), business case development, project plans, contract and financial management, resource management, reporting, monitoring, communications, engagement, partnership management and evaluation, and procurement. You will work with the Curlew Landscapes Wales Steering Group and Project Management Board to provide support, information and advice to aid the operation of the Board to meet its objectives and strategic priorities. You will work with our programme partners to ensure resource planning, reporting and implementation consistency and integration across the organisation. Candidates should have experience in working collaboratively across organisations and stakeholders, and have previous experience in development and delivery of successful projects. We are keen to hear from candidates who share our commitment to making a genuine difference to curlew populations, communities and the environment across the project area. The successful candidate will be based in the Authority s Head Quarters in Brecon, but we operate flexible working arrangements and work/life balance is encouraged. Person Specification Essential A proven track record of project management, including budget and finance management, detailed financial programming, work programming and experience of applying for funding for conservation work Significant demonstrable experience and track record of managing the delivery of high-quality projects / programmes Knowledge and understanding of project management practices, systems, processes and procedures Proven work record of consistently achieving high standards and delivering objectives and priorities Good relationship management and the ability to foster joint working across team boundaries and with stakeholders to achieve project and strategic aims and organising and facilitating multi-stakeholder participatory processes. A working knowledge / good understanding of Welsh agricultural practices. Experience managing and delivering conservation projects and/or projects with scientific attributes. Experience of the biodiversity fundraising environment and of managing grants and funding partnerships. Good team working, organisational and communication skills and an ability to work effectively with multiple partners, giving growing momentum towards partnership working Excellent staff management skills Experience of project design, planning and evaluation The ability to write, clear, concise technical reports and ability to communicate to a variety of audiences Negotiation, influencing and engagement skills, including dealing with conflicting opinions and positions Excellent IT skills including use of recognised qualification or accreditation in project management (e.g. PRINCE2, APM accreditation) GIS applications, Microsoft Office Outlook, Word, Excel and Teams and the use of online tools for document sharing and collaboration To Apply If you feel you are a suitable candidate and would like to work for Brecon Beacons National Park Authority, please click apply to be redirected to our website to complete your application.
Apr 15, 2026
Contractor
Curlew Landscapes Wales Project Manager Location: Brecon Salary : Grade 9 £39,152 - £41,771 per annum Vacancy Type: Fixed term contract-31 march 2029 Closing date: 20 April 2026 We are seeking a suitably experienced and qualified project manager to lead the Curlew Landscapes Wales (Tirweddau Gylfinir Cymru) project for the three-year duration of the project. The Project Manager will be an ambassador for Welsh Curlew, driving forward the project, linking with the Curlew Wales - Gylfinir Cymru Partnership and pursuing objectives set within the Wales Action Plan for the Recovery of Curlew. We are looking to recruit an enthusiastic and highly motivated project manager to support and enhance the development, management and delivery of Curlew Landscapes Wales from initiation through to successful completion. You will help ensure that the project is managed in a systematic and consistent way to ensure high quality outcomes. This will include supporting the development of new projects (design, planning, applications for funding), business case development, project plans, contract and financial management, resource management, reporting, monitoring, communications, engagement, partnership management and evaluation, and procurement. You will work with the Curlew Landscapes Wales Steering Group and Project Management Board to provide support, information and advice to aid the operation of the Board to meet its objectives and strategic priorities. You will work with our programme partners to ensure resource planning, reporting and implementation consistency and integration across the organisation. Candidates should have experience in working collaboratively across organisations and stakeholders, and have previous experience in development and delivery of successful projects. We are keen to hear from candidates who share our commitment to making a genuine difference to curlew populations, communities and the environment across the project area. The successful candidate will be based in the Authority s Head Quarters in Brecon, but we operate flexible working arrangements and work/life balance is encouraged. Person Specification Essential A proven track record of project management, including budget and finance management, detailed financial programming, work programming and experience of applying for funding for conservation work Significant demonstrable experience and track record of managing the delivery of high-quality projects / programmes Knowledge and understanding of project management practices, systems, processes and procedures Proven work record of consistently achieving high standards and delivering objectives and priorities Good relationship management and the ability to foster joint working across team boundaries and with stakeholders to achieve project and strategic aims and organising and facilitating multi-stakeholder participatory processes. A working knowledge / good understanding of Welsh agricultural practices. Experience managing and delivering conservation projects and/or projects with scientific attributes. Experience of the biodiversity fundraising environment and of managing grants and funding partnerships. Good team working, organisational and communication skills and an ability to work effectively with multiple partners, giving growing momentum towards partnership working Excellent staff management skills Experience of project design, planning and evaluation The ability to write, clear, concise technical reports and ability to communicate to a variety of audiences Negotiation, influencing and engagement skills, including dealing with conflicting opinions and positions Excellent IT skills including use of recognised qualification or accreditation in project management (e.g. PRINCE2, APM accreditation) GIS applications, Microsoft Office Outlook, Word, Excel and Teams and the use of online tools for document sharing and collaboration To Apply If you feel you are a suitable candidate and would like to work for Brecon Beacons National Park Authority, please click apply to be redirected to our website to complete your application.
A growing manufacturing business is seeking a Finance Analyst to support performance reporting, cost analysis, and financial planning across its operations. This is a commercially focused role offering strong exposure to operational stakeholders and senior management. The Role Reporting to the Finance Manager, the Finance Analyst will play a key role in analysing production costs, monitoring margin performance, and supporting budgeting and forecasting processes. The position requires strong analytical capability and the confidence to work closely with operational teams. Key Responsibilities Support monthly management accounts with detailed variance analysis Analyse production costs, labour efficiency, and overhead absorption Monitor inventory movements, stock valuation, and cost of goods sold Assist with budgeting and forecasting across manufacturing sites Provide margin analysis and identify cost-saving opportunities Maintain financial models and reporting tools Support balance sheet reconciliations and month-end processes Partner with operations to improve financial visibility and performance tracking Candidate Profile ACA, ACCA, or CIMA part-qualified or finalist Experience within manufacturing, production, or a cost-focused environment Strong understanding of cost accounting and inventory principles Advanced Excel skills and strong analytical capability Commercially minded with the ability to engage non-finance stakeholders Detail-focused and comfortable working in a fast-paced setting
Apr 15, 2026
Full time
A growing manufacturing business is seeking a Finance Analyst to support performance reporting, cost analysis, and financial planning across its operations. This is a commercially focused role offering strong exposure to operational stakeholders and senior management. The Role Reporting to the Finance Manager, the Finance Analyst will play a key role in analysing production costs, monitoring margin performance, and supporting budgeting and forecasting processes. The position requires strong analytical capability and the confidence to work closely with operational teams. Key Responsibilities Support monthly management accounts with detailed variance analysis Analyse production costs, labour efficiency, and overhead absorption Monitor inventory movements, stock valuation, and cost of goods sold Assist with budgeting and forecasting across manufacturing sites Provide margin analysis and identify cost-saving opportunities Maintain financial models and reporting tools Support balance sheet reconciliations and month-end processes Partner with operations to improve financial visibility and performance tracking Candidate Profile ACA, ACCA, or CIMA part-qualified or finalist Experience within manufacturing, production, or a cost-focused environment Strong understanding of cost accounting and inventory principles Advanced Excel skills and strong analytical capability Commercially minded with the ability to engage non-finance stakeholders Detail-focused and comfortable working in a fast-paced setting
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Promote and maintain company culture throughout the team Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities.
Apr 15, 2026
Full time
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Promote and maintain company culture throughout the team Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities.
White Collar Factory (95009), United Kingdom, London, London Lead Data Scientist / Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will focus on leading the development of proprietary deep learning models in order to enhance our existing underwriting capabilities. By utilizing a mix of new and existing data, you will identify ways to improve predictive power and generate high-impact customer insights. What you'll do Lead the development of next generation deep learning approaches to advance our current underwriting models, to ensure that our core lending capabilities remain at the forefront of the industry. Unlock the value in non-traditional datasets by building sophisticated neural networks (e.g. LSTMs, RNNs, or Transformers). You will find novel ways to transform raw, multi-modal inputs into powerful predictive features. Collaborate with business stakeholders to prioritize initiatives. You will bridge the gap between ambitious R&D and tangible in-market results, driving ideas from initial prototypes through to production. Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we're looking for Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series or language models). A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. Experience producing and managing reliable and maintainable code in SQL/Python in a team setting, including code reviews and setting software engineering best practices Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers, including training deep learning models on GPUs or GPU clusters. Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Apr 15, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Lead Data Scientist / Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will focus on leading the development of proprietary deep learning models in order to enhance our existing underwriting capabilities. By utilizing a mix of new and existing data, you will identify ways to improve predictive power and generate high-impact customer insights. What you'll do Lead the development of next generation deep learning approaches to advance our current underwriting models, to ensure that our core lending capabilities remain at the forefront of the industry. Unlock the value in non-traditional datasets by building sophisticated neural networks (e.g. LSTMs, RNNs, or Transformers). You will find novel ways to transform raw, multi-modal inputs into powerful predictive features. Collaborate with business stakeholders to prioritize initiatives. You will bridge the gap between ambitious R&D and tangible in-market results, driving ideas from initial prototypes through to production. Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we're looking for Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series or language models). A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. Experience producing and managing reliable and maintainable code in SQL/Python in a team setting, including code reviews and setting software engineering best practices Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers, including training deep learning models on GPUs or GPU clusters. Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
White Collar Factory (95009), United Kingdom, London, London In-house PSL / Professional Support Lawyer (Knowledge Support) - Manager About this role Capital One is excited to create a new opportunity to join our UK Legal Team as a professional support knowledge lawyer, supporting the legal team to maintain up to date legal knowledge across the spectrum of issues impacting a consumer lender in the UK. Reporting to our Head of Customer (Acquisition, Strategy and Operations) Legal Team, you will leverage your expertise to deliver highly effective knowledge services to the Legal department and the wider business. Our goal is to support the UK business to navigate risk, deliver on its strategy, and ultimately provide good customer outcomes. Given the rapid pace of change and innovation across lending, a proactive approach to capturing, organising, and disseminating legal and regulatory knowledge is essential. What you'll do Your key focus will be on embedding a robust knowledge management function and acting as the knowledge expert across the spectrum of issues impacting a FCA regulated consumer lender in the UK: Knowledge Strategy: Produce and share high-quality legal knowledge for the Legal Team and business stakeholders to help inform and shape our business strategy in evolving areas such as Payments and Open Banking. Business Facing Communications: Work with the Legal Team and other functions such as Compliance and the First Line Risk Office, to ensure relevant legal and regulatory developments are communicated to business stakeholders in a proactive, and timely manner through drafting legal updates, training and briefings. People Leadership: You will be responsible for people leadership, managing a small team of lawyers who are SMEs in various aspects of a consumer credit business. You will also be responsible for supporting their development and impact on the team and business. Legislative Tracking & Impact Analysis: Lead the process of horizon scanning and tracking legislative/regulatory developments across the full customer journey (topics include Consumer Duty, Payments, Open Banking, Employment, Tech/AI/Cyber and Competition), whilst assessing their strategic impact on Capital One. Legal Training Programme Development: Identify relevant topics and training needs for the wider Legal Team and design and present sessions. Provide up-to-date, concise, and practical training for stakeholders across the business on core legal and regulatory requirements. Strategic Policy Support: Co-ordinate with the External Affairs function to provide input on the legal and regulatory aspects of areas of strategic importance to COEP where we are seeking to influence change. External Third Party Engagement: Where relevant this could include liaising with industry bodies such as UK Finance in response to industry papers or instructing external counsel. Knowledge Management Systems: Implement procedures to capture, develop, store, and maintain the know-how resources, including examples of previous advice. Focus on maximising the use of digital opportunities and maintaining user-friendly know-how banks. What we're looking for Qualified solicitor with around 5-10 years PQE (guide only). Experience working within, or with (if private practice), an established financial services firm that offers consumer credit products is preferable. Broad knowledge of UK consumer credit legal and regulatory requirements across the full customer journey (e.g., CCA, CONC, Payment Services, Financial Crime, Open Banking) is strongly preferred. PSL/Knowledge Management experience is strongly preferred. A demonstrated ability to lead, coach and inspire a team of lawyers. Understanding of the regulatory expectations around Consumer Duty is preferred. Ability to apply strategic thinking and strong problem-solving skills to knowledge capture and dissemination. Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs. Confidence in written and verbal communications, tailoring content and style to the audience as needed. Great relationship building and team working - across our business stakeholders, our broader Legal department and throughout our business' multi-functional teams. Forward thinking on maximising use of digital opportunities as part of providing legal advice. Genuine focus on delivering a best in class legal service to our business. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 15, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London In-house PSL / Professional Support Lawyer (Knowledge Support) - Manager About this role Capital One is excited to create a new opportunity to join our UK Legal Team as a professional support knowledge lawyer, supporting the legal team to maintain up to date legal knowledge across the spectrum of issues impacting a consumer lender in the UK. Reporting to our Head of Customer (Acquisition, Strategy and Operations) Legal Team, you will leverage your expertise to deliver highly effective knowledge services to the Legal department and the wider business. Our goal is to support the UK business to navigate risk, deliver on its strategy, and ultimately provide good customer outcomes. Given the rapid pace of change and innovation across lending, a proactive approach to capturing, organising, and disseminating legal and regulatory knowledge is essential. What you'll do Your key focus will be on embedding a robust knowledge management function and acting as the knowledge expert across the spectrum of issues impacting a FCA regulated consumer lender in the UK: Knowledge Strategy: Produce and share high-quality legal knowledge for the Legal Team and business stakeholders to help inform and shape our business strategy in evolving areas such as Payments and Open Banking. Business Facing Communications: Work with the Legal Team and other functions such as Compliance and the First Line Risk Office, to ensure relevant legal and regulatory developments are communicated to business stakeholders in a proactive, and timely manner through drafting legal updates, training and briefings. People Leadership: You will be responsible for people leadership, managing a small team of lawyers who are SMEs in various aspects of a consumer credit business. You will also be responsible for supporting their development and impact on the team and business. Legislative Tracking & Impact Analysis: Lead the process of horizon scanning and tracking legislative/regulatory developments across the full customer journey (topics include Consumer Duty, Payments, Open Banking, Employment, Tech/AI/Cyber and Competition), whilst assessing their strategic impact on Capital One. Legal Training Programme Development: Identify relevant topics and training needs for the wider Legal Team and design and present sessions. Provide up-to-date, concise, and practical training for stakeholders across the business on core legal and regulatory requirements. Strategic Policy Support: Co-ordinate with the External Affairs function to provide input on the legal and regulatory aspects of areas of strategic importance to COEP where we are seeking to influence change. External Third Party Engagement: Where relevant this could include liaising with industry bodies such as UK Finance in response to industry papers or instructing external counsel. Knowledge Management Systems: Implement procedures to capture, develop, store, and maintain the know-how resources, including examples of previous advice. Focus on maximising the use of digital opportunities and maintaining user-friendly know-how banks. What we're looking for Qualified solicitor with around 5-10 years PQE (guide only). Experience working within, or with (if private practice), an established financial services firm that offers consumer credit products is preferable. Broad knowledge of UK consumer credit legal and regulatory requirements across the full customer journey (e.g., CCA, CONC, Payment Services, Financial Crime, Open Banking) is strongly preferred. PSL/Knowledge Management experience is strongly preferred. A demonstrated ability to lead, coach and inspire a team of lawyers. Understanding of the regulatory expectations around Consumer Duty is preferred. Ability to apply strategic thinking and strong problem-solving skills to knowledge capture and dissemination. Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs. Confidence in written and verbal communications, tailoring content and style to the audience as needed. Great relationship building and team working - across our business stakeholders, our broader Legal department and throughout our business' multi-functional teams. Forward thinking on maximising use of digital opportunities as part of providing legal advice. Genuine focus on delivering a best in class legal service to our business. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Please note that this role is based in the United Kingdom. To enable us to meet the statutory and regulatory obligations of the United Kingdom immigration system, you must have the appropriate immigration permission needed to work and reside in the United Kingdom for the duration of the employment. Role Summary The Executive Vice President, Business & Legal Affairs - International Production is responsible for leading and oversight of the negotiation, structuring and management of complex business and legal agreements relating to television development, production, financing, and distribution. The EVP serves as a strategic advisor to President, International Production, senior leadership team, individual production labels, finance, and distribution teams to ensure television projects are structured to maximize business value while minimizing legal and financial risk. Core Responsibilities Lead the Legal & Business Affairs team across the international production business (UK, EMEA, LatAm and APAC) responsible for development, production, and distribution agreements. Legal and business affairs advisor to President, International Production on emerging issues in BA negotiation and collaboration with divisional leadership in developing studio go-to-market strategies. Provide strategic leadership to STIP's production labels in developing creative and innovative deal structures to maximize commercial opportunities and holistic deal value to the studio. Develop and maintain a structure that empowers and enables the BA team to negotiate, structure, draft and administer development and production related deals across the international SPT business. Establish and maintain key external relationships with Business Affair teams from buyers around the world - FTA, streaming, cable and Digital. Build a collaborative culture with US Studio BA to ensure best practices and market insights are shared across SPT. Similarly, develop relationships with BA teams in Sony Music and PlayStation to minimize internal friction and create OneSony opportunities. General Duties Deal Negotiation & Contract Management Oversight and overall sign off on negotiation and structure of a wide range of agreements, ensuring our negotiation strategy and standard practices reflect the studio's market positioning, creative strategy and commercial strategy, including: Development agreements with writers, creators, and producers Showrunner and executive producer agreements Talent agreements (actors, directors, hosts) Production services agreements Co-production and joint venture agreements Financing and deficit financing arrangements Distribution, licensing, and platform agreements First-look and overall deals with producers and production companies Where needed, analyse, review, and interpret contracts; provide thoughtful legal advice on potential risks and issues. Look for innovative approaches to new deals with talent, IP and production partners. Stay ahead of market trends, ensuring the studio is adopting industry best practice in how we negotiate, how the BA team operates, and how we structure deals for optimal value. Television Production Legal Oversight Leadership / Counsel for global legal and business affairs team throughout the production lifecycle. Act as a point of escalation, support and thought partnership where issues arise, deals deviate from standard processes and team members ask for assistance, including: Script development and rights acquisition Production contracts and vendor agreements Talent guild compliance (WGA, SAG-AFTRA, DGA, Equity, etc.) Production insurance and risk management Clearance and chain-of-title verification Credits, royalties, and profit participation structures Intellectual Property & Rights Management Oversee acquisition and protection of underlying rights for TV projects. Ensure proper chain of title and intellectual property ownership. Oversight of rights exploitation across international territories and platforms. Guidance on format licensing and franchise development. Oversight of Financing & Business Structuring Overall decision maker on structuring TV production financing and investment agreements. Collaborate with finance teams on budgeting, tax incentives, and financial risk management. Negotiate revenue participation and backend compensation structures. Risk Management & Compliance Responsibility in identifying and mitigating legal, financial, and operational risks associated with television production. Oversight and guidance to team members managing disputes, claims, and litigation matters relating to SPT projects. Overall responsibility in ensuring compliance with industry regulations, guild agreements, and company policies. AI Policies Provide leadership on the introduction of AI strategy and policies for ITVP division. Fostering Cross-Department Collaboration Ensure optimal collaborative information flow on current deals both within BA and amongst the various teams with SPT and Distribution. Encourage and foster interdepartmental partnership with internal teams including: US Studio Sony Music and PlayStation Finance and Strategy Distribution and Sales Marketing and Franchise Management Strategy & Business Operations Team Development Cultivate a culture of continuous learning, nurturing employee development, and maintaining a pipeline of emerging talent to mentor into future BA Executives. Ensuring a seamless partnership within the international legal and Business Affairs team, including information flow, ensuring transparency and thought partnering on negotiation strategy. Identify and implement training programs to ensure internal competency in policies, requirements, and procedures, and external competency in leading industry practice in negotiation and deal structuring. Provide leadership and guidance to the BA Admin team to ensure the studio is able to administer and comply with contractual and union / guild obligations. Supervisory Responsibility Direct Reports: SVP B&LA (UK), Head of BA Latin America (Miami - TBC). Oversight of BA teams in UK, Latin America and Brazil. Mentoring responsibility for BA teams in individual production labels in UK and APAC. Education, Years of Experience, Specialized Knowledge or Skills Required 15+ years of experience in entertainment law or business affairs. A proven leader with impeccable judgement who acts with a sense of urgency. Extensive experience in television production and deal negotiation. Experience working at a major studio, streamer, broadcaster, or entertainment law firm. Collaborative style with proven ability to quickly grow and maintain strong internal relationships with multiple business lines. Proven ability in managing complex relationships (internally and externally). Experience of leading a variety of transactions, i.e. acquisitions, divestments, renegotiations. Willingness and ability to quickly learn new areas of the business as required. Ability to work closely with and win trust of senior (President and above) executives in London and LA. Proven network among international buyers' BA teams. What you have Excellent organisational and time management skills to manage multiple training initiatives simultaneously. Strong communication skills to interact effectively with employees, managers, and external vendors. Previous solid learning coordination experience. Proficiency in the Microsoft Office Suite, Canva and learning management systems (experience with Cornerstone is desired). Detail-oriented with a focus on accuracy and data integrity. Ability to work independently, proactively and as part of a team in a fast paced environment. Ability to handle high pressure situations in a professional, flexible & customer focused manner. A global perspective and the ability to work with diverse audiences and cultures, adapting style to effectively communicate. How we take care of you Competitive salary, with annual bonus eligibility. A choice of comprehensive health plan options that fit your lifestyle, including private medical insurance. Rest and recharge during a week off during the winter holidays, in addition to the 25 days of paid annual leave. Participate in extensive learning & development opportunities at all levels, including curated instructor led classes and high impact online resources. Build your community by joining our Employee Business Resource Groups, and/or Sony Pictures Action - our racial equity and inclusion strategy. Access to an employee online store filled with a variety of discounted Sony products. Watch the newest movies and TV shows at our exclusive employee screenings at work. Entitlement to apply for an interest free season ticket loan. Automatic enrolment in the Company's Pension Plan. Free counselling and advisory service. You will be automatically enrolled in the Company's Life Insurance and Group Income Protection Plans, subject to any applicable service requirements. The opportunity to attend various social events in our state of the art offices in Paddington. In addition to the above . click apply for full job details
Apr 15, 2026
Full time
Please note that this role is based in the United Kingdom. To enable us to meet the statutory and regulatory obligations of the United Kingdom immigration system, you must have the appropriate immigration permission needed to work and reside in the United Kingdom for the duration of the employment. Role Summary The Executive Vice President, Business & Legal Affairs - International Production is responsible for leading and oversight of the negotiation, structuring and management of complex business and legal agreements relating to television development, production, financing, and distribution. The EVP serves as a strategic advisor to President, International Production, senior leadership team, individual production labels, finance, and distribution teams to ensure television projects are structured to maximize business value while minimizing legal and financial risk. Core Responsibilities Lead the Legal & Business Affairs team across the international production business (UK, EMEA, LatAm and APAC) responsible for development, production, and distribution agreements. Legal and business affairs advisor to President, International Production on emerging issues in BA negotiation and collaboration with divisional leadership in developing studio go-to-market strategies. Provide strategic leadership to STIP's production labels in developing creative and innovative deal structures to maximize commercial opportunities and holistic deal value to the studio. Develop and maintain a structure that empowers and enables the BA team to negotiate, structure, draft and administer development and production related deals across the international SPT business. Establish and maintain key external relationships with Business Affair teams from buyers around the world - FTA, streaming, cable and Digital. Build a collaborative culture with US Studio BA to ensure best practices and market insights are shared across SPT. Similarly, develop relationships with BA teams in Sony Music and PlayStation to minimize internal friction and create OneSony opportunities. General Duties Deal Negotiation & Contract Management Oversight and overall sign off on negotiation and structure of a wide range of agreements, ensuring our negotiation strategy and standard practices reflect the studio's market positioning, creative strategy and commercial strategy, including: Development agreements with writers, creators, and producers Showrunner and executive producer agreements Talent agreements (actors, directors, hosts) Production services agreements Co-production and joint venture agreements Financing and deficit financing arrangements Distribution, licensing, and platform agreements First-look and overall deals with producers and production companies Where needed, analyse, review, and interpret contracts; provide thoughtful legal advice on potential risks and issues. Look for innovative approaches to new deals with talent, IP and production partners. Stay ahead of market trends, ensuring the studio is adopting industry best practice in how we negotiate, how the BA team operates, and how we structure deals for optimal value. Television Production Legal Oversight Leadership / Counsel for global legal and business affairs team throughout the production lifecycle. Act as a point of escalation, support and thought partnership where issues arise, deals deviate from standard processes and team members ask for assistance, including: Script development and rights acquisition Production contracts and vendor agreements Talent guild compliance (WGA, SAG-AFTRA, DGA, Equity, etc.) Production insurance and risk management Clearance and chain-of-title verification Credits, royalties, and profit participation structures Intellectual Property & Rights Management Oversee acquisition and protection of underlying rights for TV projects. Ensure proper chain of title and intellectual property ownership. Oversight of rights exploitation across international territories and platforms. Guidance on format licensing and franchise development. Oversight of Financing & Business Structuring Overall decision maker on structuring TV production financing and investment agreements. Collaborate with finance teams on budgeting, tax incentives, and financial risk management. Negotiate revenue participation and backend compensation structures. Risk Management & Compliance Responsibility in identifying and mitigating legal, financial, and operational risks associated with television production. Oversight and guidance to team members managing disputes, claims, and litigation matters relating to SPT projects. Overall responsibility in ensuring compliance with industry regulations, guild agreements, and company policies. AI Policies Provide leadership on the introduction of AI strategy and policies for ITVP division. Fostering Cross-Department Collaboration Ensure optimal collaborative information flow on current deals both within BA and amongst the various teams with SPT and Distribution. Encourage and foster interdepartmental partnership with internal teams including: US Studio Sony Music and PlayStation Finance and Strategy Distribution and Sales Marketing and Franchise Management Strategy & Business Operations Team Development Cultivate a culture of continuous learning, nurturing employee development, and maintaining a pipeline of emerging talent to mentor into future BA Executives. Ensuring a seamless partnership within the international legal and Business Affairs team, including information flow, ensuring transparency and thought partnering on negotiation strategy. Identify and implement training programs to ensure internal competency in policies, requirements, and procedures, and external competency in leading industry practice in negotiation and deal structuring. Provide leadership and guidance to the BA Admin team to ensure the studio is able to administer and comply with contractual and union / guild obligations. Supervisory Responsibility Direct Reports: SVP B&LA (UK), Head of BA Latin America (Miami - TBC). Oversight of BA teams in UK, Latin America and Brazil. Mentoring responsibility for BA teams in individual production labels in UK and APAC. Education, Years of Experience, Specialized Knowledge or Skills Required 15+ years of experience in entertainment law or business affairs. A proven leader with impeccable judgement who acts with a sense of urgency. Extensive experience in television production and deal negotiation. Experience working at a major studio, streamer, broadcaster, or entertainment law firm. Collaborative style with proven ability to quickly grow and maintain strong internal relationships with multiple business lines. Proven ability in managing complex relationships (internally and externally). Experience of leading a variety of transactions, i.e. acquisitions, divestments, renegotiations. Willingness and ability to quickly learn new areas of the business as required. Ability to work closely with and win trust of senior (President and above) executives in London and LA. Proven network among international buyers' BA teams. What you have Excellent organisational and time management skills to manage multiple training initiatives simultaneously. Strong communication skills to interact effectively with employees, managers, and external vendors. Previous solid learning coordination experience. Proficiency in the Microsoft Office Suite, Canva and learning management systems (experience with Cornerstone is desired). Detail-oriented with a focus on accuracy and data integrity. Ability to work independently, proactively and as part of a team in a fast paced environment. Ability to handle high pressure situations in a professional, flexible & customer focused manner. A global perspective and the ability to work with diverse audiences and cultures, adapting style to effectively communicate. How we take care of you Competitive salary, with annual bonus eligibility. A choice of comprehensive health plan options that fit your lifestyle, including private medical insurance. Rest and recharge during a week off during the winter holidays, in addition to the 25 days of paid annual leave. Participate in extensive learning & development opportunities at all levels, including curated instructor led classes and high impact online resources. Build your community by joining our Employee Business Resource Groups, and/or Sony Pictures Action - our racial equity and inclusion strategy. Access to an employee online store filled with a variety of discounted Sony products. Watch the newest movies and TV shows at our exclusive employee screenings at work. Entitlement to apply for an interest free season ticket loan. Automatic enrolment in the Company's Pension Plan. Free counselling and advisory service. You will be automatically enrolled in the Company's Life Insurance and Group Income Protection Plans, subject to any applicable service requirements. The opportunity to attend various social events in our state of the art offices in Paddington. In addition to the above . click apply for full job details
Job Title: Head of HR Reports to: Head of Finance Location: Stevenage, Hertfordshire (on site) Salary: £40,000 per annum Contract: Permanent, full time Working Hours: 8:30 to 4:30 or 9:00 to 5:00 Job Purpose The Head of HR is responsible for leading and delivering a high quality, practical HR service across the organisation. This role ensures compliance with UK employment legislation and established best practice, while supporting staff wellbeing, engagement, and effective people management across the workforce. Key Responsibilities HR Leadership and Support Lead the day to day delivery of the HR function across the organisation Provide clear, practical HR advice and guidance to senior leaders and line managers Support workforce planning, succession planning, and organisational change initiatives Recruitment and Workforce Management Manage end to end recruitment processes Ensure all required pre employment checks are completed, including DBS, right to work, and professional registrations Support managers to ensure new starters are effectively onboarded Employee Relations Manage employee relations matters including disciplinary, grievance, performance, sickness absence, and capability cases Support line managers with sensitive and higher risk cases, particularly within a healthcare environment Promote a fair, consistent, and respectful workplace culture Policies, Governance and Compliance Develop, review, and maintain HR policies and procedures in line with current UK employment law Ensure compliance with safeguarding requirements, information governance, and UK GDPR Maintain accurate and confidential employee records Learning, Development and Wellbeing Identify training and development needs, including mandatory and statutory training requirements Support appraisal processes, revalidation, and ongoing CPD Lead and support wellbeing initiatives aimed at improving staff engagement and retention Pay, Reward and Terms Support pay reviews, job evaluation, and benefits administration Liaise with payroll to ensure accurate and timely payment of salaries, overtime, and enhancements Equality, Diversity and Inclusion Champion inclusive and fair HR practices across the organisation Ensure reasonable adjustments are implemented and maintained in line with the Equality Act 2010 Skills and Competencies Strong working knowledge of UK employment law Confident advising and supporting managers at all levels Clear communicator with good influencing and problem solving skills Professional and discreet when handling sensitive matters Well organised and able to manage competing priorities Qualifications, Experience & Main Responsibilities CIPD Level 5 (or equivalent practical experience) Proven experience in a generalist HR Manager or senior HR role HR Analytics and Reporting Regulatory and Legislative Compliance HR Documentation and Governance Organisational Structure and Workforce Design Induction and Onboarding Performance Management Employee Relations and Disciplinary Supervision Recruitment Payroll Oversight Budgeting and Cost Control What We Offer Competitive salary based on experience Ongoing professional development and CIPD support External HR support via Peninsula Access to BrightHR
Apr 15, 2026
Full time
Job Title: Head of HR Reports to: Head of Finance Location: Stevenage, Hertfordshire (on site) Salary: £40,000 per annum Contract: Permanent, full time Working Hours: 8:30 to 4:30 or 9:00 to 5:00 Job Purpose The Head of HR is responsible for leading and delivering a high quality, practical HR service across the organisation. This role ensures compliance with UK employment legislation and established best practice, while supporting staff wellbeing, engagement, and effective people management across the workforce. Key Responsibilities HR Leadership and Support Lead the day to day delivery of the HR function across the organisation Provide clear, practical HR advice and guidance to senior leaders and line managers Support workforce planning, succession planning, and organisational change initiatives Recruitment and Workforce Management Manage end to end recruitment processes Ensure all required pre employment checks are completed, including DBS, right to work, and professional registrations Support managers to ensure new starters are effectively onboarded Employee Relations Manage employee relations matters including disciplinary, grievance, performance, sickness absence, and capability cases Support line managers with sensitive and higher risk cases, particularly within a healthcare environment Promote a fair, consistent, and respectful workplace culture Policies, Governance and Compliance Develop, review, and maintain HR policies and procedures in line with current UK employment law Ensure compliance with safeguarding requirements, information governance, and UK GDPR Maintain accurate and confidential employee records Learning, Development and Wellbeing Identify training and development needs, including mandatory and statutory training requirements Support appraisal processes, revalidation, and ongoing CPD Lead and support wellbeing initiatives aimed at improving staff engagement and retention Pay, Reward and Terms Support pay reviews, job evaluation, and benefits administration Liaise with payroll to ensure accurate and timely payment of salaries, overtime, and enhancements Equality, Diversity and Inclusion Champion inclusive and fair HR practices across the organisation Ensure reasonable adjustments are implemented and maintained in line with the Equality Act 2010 Skills and Competencies Strong working knowledge of UK employment law Confident advising and supporting managers at all levels Clear communicator with good influencing and problem solving skills Professional and discreet when handling sensitive matters Well organised and able to manage competing priorities Qualifications, Experience & Main Responsibilities CIPD Level 5 (or equivalent practical experience) Proven experience in a generalist HR Manager or senior HR role HR Analytics and Reporting Regulatory and Legislative Compliance HR Documentation and Governance Organisational Structure and Workforce Design Induction and Onboarding Performance Management Employee Relations and Disciplinary Supervision Recruitment Payroll Oversight Budgeting and Cost Control What We Offer Competitive salary based on experience Ongoing professional development and CIPD support External HR support via Peninsula Access to BrightHR
