Parts Advisor

Starting 28,000, hybrid working, Mon-Fri, Permanent Role, Health and Wellness Programmes, Enhanced Maternity/Paternity Schemes, Birthday Off

The parts advisor role
We're seeking a skilled and motivated Parts Advisor to join our expanding team in Reading and provide outstanding service to our customers. This role is ideal for someone who is customer-focused, knowledgeable in parts operations, and commercially minded, with the ability to optimise stock management and drive sales.

Duties of the parts advisor

• Greeting parts customers on site, making them feel welcome and providing exceptional customer service
• Assisting technicians by looking up parts needed for vehicle repair
• Answering phone calls and assisting walk-ins and wholesale customers with their part needs

• Stock checking, warehouse keeping etc

• Locating available parts when the dealership is out of stock and thinking outside the box to ensure we keep customer vehicles on the road
• Handling parts payment collection and making sure all parts are billed appropriately
• Packaging and shipping parts back to the manufacturer
• General parts advisor duties

What we are looking for in our parts advisor

• You have previous working experience as a Parts Advisor or in a parts position within the automotive industry and have strong parts knowledge.
• Have exceptional communication skills and love delivering brilliant customer service.
• Retail counter and phone experience desirable.
• You are computer literate and confident using technology.
• Ability to use all appropriate modules of Keyloop/Kerridge.

If you are interested in this parts advisor role, please apply now or contact Grace at E3Recruitment