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HR Advisor / Generalist (Standalone) Derby up to £40,000 + Benefits 4 Days On-Site, 1 Day Home Are you an experienced HR professional who enjoys the independence of a standalone role? Our client is looking for a proactive, down-to-earth HR Generalist to lead the people function at their Derby site. Reporting to the Head of HR, you will be the "go-to" person on the ground, supporting a dedicated workforce in the Rail industry. This is a role for someone who loves variety; one hour you might be coaching a manager through a performance matter, and the next you might be driving a project to improve staff engagement. The Role You will have true ownership of the HR lifecycle here. We aren t looking for someone to just process paperwork; we want a partner who can: Support Managers: Act as a trusted advisor on day-to-day people matters, from wellbeing and attendance to conduct and performance. Improve the Journey: Take charge of the new starter experience, making sure every person joining the team feels welcome and prepared from day one. Use Data for Good: Keep people data (HRIS) accurate and use it to spot trends, like identifying opportunities to improve retention or support mental health. Drive Projects: Work with the Head of HR on meaningful initiatives, such as system updates, training programmes, or culture-building activities. What we are looking for: A People Person: You have high emotional intelligence and can build rapport with everyone, from the engineering teams to senior leadership. HR Experience: You ve worked in a generalist role before (ideally in a blue collar working environment) and feel confident handling simple ER cases independently. Knowledge: You have a solid grasp of UK employment law and are likely CIPD Level 5 qualified (or working toward it). A "Can-Do" Attitude: You re happy to roll your sleeves up with admin when needed, but you always keep the bigger picture in mind. Why Join? We know HR is a demanding role, so our client make sure you re looked after. Salary: Up to £40,000 depending on your experience. Holiday: 25 + 8 days holiday and flexibility to work 1 day a week from home Perks: Electric car scheme, employee discounts, and long-service awards. Development: An employer that is committed to your growth and will support further qualifications or career development courses. About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise Business specialising in blue collar trade & technical services permanent and temporary. Ford & Stanley Recruitment Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe. Ford & Stanley Genius Performance Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination.

Customer Service Advisor Due to company growth, this is a fantastic opportunity for an experienced Customer Service professional to join a thriving team and company based in Stone, Staffordshire, who I honestly just love recruiting for. You will be working as part of an award winning, well-established, family led company, that offers and fosters a supportive and forward-thinking work culture. It is somewhere where you will be proud to work, and they ensure all their staff feel valued. They take pride in investing in their employees through continuous personal and professional development, structured progression pathways, and a collaborative work environment across the business as a whole. Stone (Hybrid Working - 3days wfh / 2 days onsite) Salary: £26,230 + uncapped commission Shifts worked on a month by month rota basis / 37.5 hours per week (preferences taken into consideration): Shifts as below: Monday-Friday 8:00am to 4:30pm 9:30am to 6:00pm 12:00pm to 8:00pm Saturday 8:00am to 2:00pm The Role: As the Customer Service Advisor, you will join an exceptional team of 15, and whilst this is a challenging role, it is highly rewarding role where no two days are the same. You ll also play a key part in achieving the company goal: helping people get out and stay out of debt. You ll handle inbound and outbound calls, live chat, and emails, working with customers who may be experiencing financial difficulty. Using excellent listening, questioning, and negotiation skills, you ll agree fair and affordable payment arrangements while adhering to client instructions and regulatory requirements. On a day-to-day basis, as the Contact Centre Agent, your responsibilities will include: Handle inbound and outbound customer contact via phone, live chat, and email Negotiate and agree affordable payment plans tailored to individual circumstances Manage objections professionally and compassionately Work collaboratively with your team to share best practice and improve performance Accurately update systems and maintain detailed case notes Work towards individual and team targets while delivering excellent customer service Requirements To be successfully considered for the position of Customer Service Advisor, you will have a minimum of 1 year s call centre experience, and a conscientious personality. In addition to this, you will also demonstrate: Proven customer service experience, with excellent listening and communication skills Great IT proficiency Strong written and verbal English Resilient and able to handle challenging conversations Self-motivated and target-driven Assertive yet compassionate approach Strong negotiation and objection handling skills Positive, friendly, and a team player High attention to detail with the ability to multitask and adapt quickly Additional Information This role can be very challenging at times, but you have a fantastic support network, approachable managers, and mental health support at hand if needed. Also to note, as I think it says it all the wider team recently reported 100% recommendation rate in their employee survey To make sure you feel confident in your ability to carry out the role, you will engage in a dedicated two-week induction/training programme, providing in-depth knowledge of the industry, the systems, and clients. After probation, you ll have access to ongoing development, a clear grading structure, and genuine progression opportunities. £26,230 basic salary + uncapped commission Hybrid working (3 days office / 2 days home after probation) 21 days holiday (+ bank holidays + 4 days over Christmas) Flexible shift patterns Excellent training Mandatory office shutdown between Christmas & New Year Company pension scheme Company sick pay Free onsite parking Casual dress days and regular social events Mental Health Champions and wellbeing initiatives This is a truly brilliant opportunity in Stone, Staffordshire for an experienced Customer Service professional to join an established, fast-growing business, offering fantastic career potential. To find out more, call Safer Hand Solutions and ask for Hannah Kirk, or apply today to be considered for the role. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted but may also contact you in regards to any other suitable vacancies.

Introduction At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, youll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence click apply for full job details

Hot off the Press We are currently looking for Personal Advisors and Youth Workers to work within Local Authority Childrens/Leaving Care Teams. To apply for this role you must have: Experience working within Youth Services, ideally within a statutory setting. Able to start work immediately. Be eligible to work within the UK. Please apply if you feel you are suited to this role! For anymore information, please contact Jade at Social Care Locums.

SAP SuccessFactors Talent Management Consultant Location: London / Birmingham / Manchester Salary: Competitive salary and package (Depending on level of experience) Career Level: Associate Manager. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skills and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognised worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Role Overview: As an SAP SuccessFactors Talent Management Consultant at Accenture, you will be a key member of our SAP delivery projects, operating as a functional expert across the Talent processes and corresponding SuccessFactors modules. You will collaborate closely with clients to understand their business and functional requirements, translate them into robust SuccessFactors design documents, and ensure that solutions are configured to deliver maximum value. Beyond core Talent Management delivery, you will play an important role in supporting clients on their journey toward becoming a Skills-Driven Organisation, helping them leverage SAP Talent Intelligence Hub (TIH) to build dynamic skills frameworks, drive skills-based talent processes, and enable more intelligent workforce planning and development. You will apply your deep knowledge of Talent process and SuccessFactors to design innovative, future-ready solutions - from traditional talent modules (Performance & Goals, Career & Succession, LMS) to in-demand capabilities such as Skills Ontologies, Growth Portfolios, and Talent Intelligence use cases. In addition to deep product knowledge, this role offers opportunities to lead functional workstreams and small delivery teams on medium-to-large implementation projects acting as trusted advisors to clients.

Company description: B. Braun Melsungen AG Job description: Your Role: We have an exciting opportunity for an organised, customer-focused Operational Support Coordinator to join our Technical Services team. In this role, you will provide comprehensive operational, administrative, and customer support, helping ensure the smooth delivery of service and repair operations across B. Braun's product range. Working closely with Field Service Engineers, Workshop teams, and wider internal stakeholders, you will help plan, schedule, and coordinate activity across multiple IT systems, ensuring an exceptional customer experience while supporting compliance with KPIs, SLAs, and regulatory standards. Working hours : 37.5 hours per week, on-site, Monday - Friday, 8:30pm-4:30pm Location: Thorncliffe Park Estate, Newton Chambers Rd, Chapeltown, Sheffield S35 2PH Your main responsibilities: Act as the primary point of contact for customer enquiries, including quotations, orders, products, and services. Record and escalate customer feedback and complaints, ensuring quality issues are managed promptly. Support route planning and capacity management to maximise engineer efficiency. Collaborate with technical and engineering teams to build product knowledge and support operations. Participate in team meetings, share best practice, and contribute to a culture of collaboration and high performance. Liaise with third-party repairers and engineers to ensure turnaround targets are met. What you need to succeed: Experience in operational support within a technical or service environment. Strong customer-facing experience in a high-pressure environment. Ability to learn and retain technical product knowledge across a wide portfolio. Ability to troubleshoot issues and support workshop and field service teams. Assured dealing with stakeholders at all levels, including testing situations. What you get in return: 27 days annual leave Discretionary annual bonus scheme 7% employer pension contribution 3x Salary life assurance Group income protection scheme Enhanced sick pay and family friendly payments Health and wellbeing programme Employee assistance programme And much more Apply now! We look forward to receiving your application! At B. Braun, we believe that diversity drives innovation and excellence. We are committed to fostering an inclusive environment where everyone - regardless of background, identity, or ability - feels valued, respected and empowered. Our recruitment practices reflect this commitment, ensuring equal opportunities for all. Our Recruitment Advisors are happy to support you with any questions or specific needs, you can find their contact details below. You can also request reasonable adjustments through our online form. We offer: What you get in return: 27 days annual leave Discretionary annual bonus scheme 7% employer pension contribution 3x Salary life assurance Group income protection scheme Enhanced sick pay and family friendly payments Health and wellbeing programme Employee assistance programme And much more

Michael Page have partnered with a reputable Automotive Business in Leeds to recruit for a Permanent Contact Centre Advisor to start asap due to expansion! This would be an exceptional opportunity for someone experienced within customer services or someone that has vehicle repair/ vehicle parts retail experience. Apply now immediate interview! Client Details Michael Page have partnered with a reputable Automotive Business in Leeds to recruit for a Permanent Contact Centre Advisor to start asap due to expansion! This would be an exceptional opportunity for someone experienced within customer services or someone that has vehicle repair/ vehicle parts retail experience. Apply now immediate interview! Description As a Contact Centre Advisor you will be working in the insurance department working closely with customers who need to make a claim on their policy. You will be gathering all required details and support evidence handling the claim from the initial enquiry to settlement. The role will be handling a range of queries along the way working closely with third parties and providers to come to a quick resolution and you will be ensuring targets and service level agreements are met. Main communication with customers will be over the telephone this will be through inbound and outbound calls alongside looking after a busy inbox and responding to any emails coming into the business. Profile Previous Contact Centre/Customer Service Experience or skills within vehicle repairs/vehicle parts retail Able to work under pressure in a fast paced volume environment Excellent communication skills and a confident telephone manner Passionate about helping customers and delivering the best service An excellent team player Job Offer Salary of 25000+ monthly bonuses+ ote 28000+ reputable business within the Automotive Sector+ full training provided+ excellent progression and development opportunities+ growing business with lots of exciting plans for the year ahead+ central location in Leeds and easily accessible from surrounding Bradford areas+ free parking+ excellent benefits+ no shift patterns or weekends+ excellent facilities and offices+ great team and culture+ immediate interview and start

Customer Relations Advisor Temporary - ongoing with potential to go permanent Do you see yourself as a problem solver? Are you someone who likes to get to the bottom of an issue? Can you make decisions based on facts and findings? Our client is expanding their internal customer relations department further, and whilst it's quite telephone based, this is NOT a call centre environment. If you feel you have the above qualities and want to join an internal customer relations team, we'd love to see a copy of your cv. Main duties will include: Communicating with the client's business partners over the phone, following through on and investigating complaints raised by previous and existing customers. Liaising with your colleagues who organise release of information within the current Data Protection guidelines. Considering possible regulatory breaches or operational incidents which could affect the business or customer. Logging details and updating information on the inhouse systems as they arise for others in the team to review if needed. Recording findings and answering questions raised over the phone as well as email and on-line chat. Keeping an eye out for patterns / trends that might arise and raise awareness to the management team for further investigation. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15487

Are you an HR professional looking to make a meaningful impact within a dynamic and forward-thinking organisation? Our client, a prominent local employer, is seeking an experienced HR Advisor to join their dedicated team in Portsmouth, Hampshire. With a focus on fostering an inclusive and supportive working environment, this organisation values innovation, professional growth, and employee wellbeing. Offering a rewarding career path, competitive salary, and excellent benefits, this role is perfect for those passionate about shaping positive employment practices within a rewarding sector. What will the People Advisor role involve? Providing expert HR advice and support to senior leaders and managers on a wide range of employee relations issues, ensuring compliance with current legislation and best practice Managing HR data systems and documentation, including employment records, ensuring accuracy and accessibility to support operational needs Supporting the recruitment process from job adverts through onboarding, ensuring a smooth candidate journey and timely communication Collaborating on staff welfare initiatives, health & safety, and wellbeing programmes to promote a healthy and inclusive workplace culture Contributing to the development, review, and implementation of HR policies, procedures, and strategies to support organisational growth and compliance Suitable Candidate for the People Advisor vacancy: Proven experience in HR advisory roles, ideally within a fast paced environment CIPD level 3 qualified and /or actively studying towards CIPD level 5 Strong knowledge of UK employment legislation, HR best practices, and employee relations Excellent communication skills with the ability to build rapport and influence at all levels Ability to handle sensitive matters with professionalism, confidentiality, and empathy Self-motivated and proactive with a commitment to continuous improvement and personal development Additional benefits and information for the role of People Advisor: Generous, above market average annual leave, plus bank holidays, with holiday entitlement increasing with service Generous pension scheme and access to continuous learning and development opportunities Opportunity to work in a supportive, collaborative environment committed to your growth Salary will be dependent on experience Access to wellbeing programmes, and employee recognition schemes CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work-finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.

Based: Edinburgh (Hybrid 3 Days Office 2 Days Remote) Temporary 3 Month Contract (Possible Extension/Permanent Contract) Are you a problem-solver who thrives in a fast-paced, people-focused environment? Do you love turning challenges into solutions and making customers smile? Then our clients Customer Service Team wants you! What you'll be doing: You'll be at the heart of the business, managing customer interactions from start to finish and ensuring every experience is seamless. From supporting front-line sales teams to collaborating with colleagues across the UK, no two days are the same! What makes this role exciting: Be part of a team where your ideas and energy make a real impact Interact with customers daily and support a variety of internal stakeholders Learn, grow, and develop your skills in a fast-moving, supportive environment Hybrid working: 3 days in the office, 2 days from home Who we're looking for: A positive, can-do attitude Strong problem-solving skills and the ability to think on your feet Excellent communication and listening skills Customer service experience is a bonus, but your behaviours matter more Why you'll love working with our client: A fast-paced and ever-changing environment, with opportunities to develop your skills, meet amazing people, and be part of an exciting company. They work hard to provide the best service for their customers, but they also make sure to have fun along the way! If you're ready to make a difference, bring your energy, and join a team that's all about solutions and smiles, we want to hear from you!

Health, Safety & Environment Advisor (HSE Advisor) £45,000 £55,000 + Private Healthcare + Wellbeing Allowance + CPD West Sussex and multi-site travel About the Company We have been exclusively retained to support a well-established, UK-wide organisation operating within the leisure & travel sector. With a large national footprint and a network of operational sites across the UK, the business provides services to a substantial and loyal customer base. Their operations are varied and include site-based environments, events, contractor-led activities and customer-facing services. They are a values-led organisation with a strong focus on continuous improvement, risk management and delivering safe, compliant and well-managed environments across all areas of the business. Why apply? Opportunity to work within a large, diverse and nationally recognised organisation Exposure to a wide range of operational risk environments A role with autonomy, variety and real influence across the business Strong platform for progression within a growing and evolving function What you will be doing This is a broad, operational Health, Safety and Environment role where you will act as a key advisor across a complex, multi-site portfolio. You will: Provide competent health, safety and environmental advice across operational teams Support the development and ongoing improvement of the HSE management system Work closely with site teams to drive ownership of risk and embed a positive safety culture Develop, review and implement policies, procedures and safe systems of work Carry out site audits, inspections and targeted deep-dive reviews Lead incident investigations, root cause analysis and corrective actions Support risk assessment processes and ensure practical, workable controls are in place Contribute to fire safety, emergency planning and environmental compliance Support contractor management and supplier assurance processes Deliver training and guidance to internal stakeholders Use data and reporting to track performance and influence improvement You will be exposed to a wide range of risk areas including: Occupational health and safety Premises and fire safety Construction and contractor management Environmental compliance Event and travel safety Food safety and public-facing environments What you will need Previous experience in a Health, Safety and Environment role within a multi-site organisation Strong knowledge of UK health and safety legislation and best practice Experience conducting audits, investigations and performance monitoring Ability to influence and build relationships across operational teams Comfortable working independently and managing your own workload Full UK driving licence and willingness to travel with regular overnight stays Qualifications: NEBOSH Diploma or equivalent Fire Risk Assessment qualification (Level 3 or equivalent) Interested? If this role sounds of interest, apply now or contact us for a confidential discussion. If this opportunity is not quite right, we are currently supporting a range of Health and Safety Advisor, HSE Advisor, Health and Safety Manager, SHEQ Advisor and Environmental Advisor roles across the UK. Get in touch to discuss your next move. About Search Search specialise in Health, Safety, Environment and Risk recruitment across the UK. We support organisations with the appointment of Health and Safety Advisors, HSE Advisors, SHEQ Advisors, Health and Safety Managers, HSE Managers, Environmental Managers and senior leadership hires within safety-critical environments. Our approach focuses on both technical competence and behavioural fit, ensuring long-term success for both client and candidate.

Customer Service Representative Office working Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience. Employment Type: Full-time temporary to permanent position. Pay: £12.71 per hour Working Hours: 40 hours per week, working Tuesday to Saturday between the hours of 8am & 8pm Responsibilities of a Customer Service Representative Build rapport with customers in a consultative manner Listen to the customer's needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides. Communicating with customers and clients via live chat platforms. The key skills / experience that we are looking for are: Excellent customer service skills Great team player 6 months Contact Centre background not essential Strong communication skills If this sounds like something you would be interested in, then please click APPLY NOW!

Customer Relations Advisor Temporary - ongoing with potential to go permanent Do you see yourself as a problem solver? Are you someone who likes to get to the bottom of an issue? Can you make decisions based on facts and findings? Our client is expanding their internal customer relations department further, and whilst it's quite telephone based, this is NOT a call centre environment. If you feel you have the above qualities and want to join an internal customer relations team, we'd love to see a copy of your cv. Main duties will include: Communicating with the client's business partners over the phone, following through on and investigating complaints raised by previous and existing customers. Liaising with your colleagues who organise release of information within the current Data Protection guidelines. Considering possible regulatory breaches or operational incidents which could affect the business or customer. Logging details and updating information on the inhouse systems as they arise for others in the team to review if needed. Recording findings and answering questions raised over the phone as well as email and on-line chat. Keeping an eye out for patterns / trends that might arise and raise awareness to the management team for further investigation. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15488

Our client, a leading and expanding manufacturing organisation, established for over 30 years in Tamworth, is seeking Customer Service Assistant Manager to join their well-established team. This role plays a key part in supporting the Customer Service Operations Manager in leading the department and ensuring the delivery of an exceptional customer experience. Salary is between £30,000 to £35,000 depending on experience. Please note this is an office-based position. Benefits include 31 days holiday including Bank Holidays, Paycare - A Healthcare Cash Plan (Discounts available and access to a 24-hour Doctor), Life Assurance x 2 and up to 5 days extra unpaid holiday available at a salary sacrifice. Your Key Responsibilities include: Team Leadership & Development Lead, coach, and support Customer Service Team Leaders and Advisors Conduct regular one-to-ones, performance reviews, and appraisals Drive a high-performance culture through strong leadership and engagement Oversee recruitment, onboarding, and training of new team members Manage performance and address escalated HR matters in line with company policies Operational Management Support the smooth day-to-day running of the Customer Service function Ensure timely and accurate handling of orders, enquiries, and communications Monitor and drive performance against KPIs and SLAs Manage escalated customer issues, including complaints, delivery failures, and service delays Analyse performance data, customer trends, and operational metrics to inform decision-making Contribute to process improvements and service enhancement Cross-Functional Collaboration Work closely with internal teams including Operations, Supply Chain, Purchasing Coordinate stock availability, delivery schedules, and bespoke customer requirements Liaise with external stakeholders and internal departments to ensure seamless service delivery Stakeholder Engagement & Continuous Improvement Attend management and supplier meetings, feeding back key insights and actions Cascade key updates and operational changes to the Customer Service team Support the development and implementation of new processes and improvements Monitor service performance and contribute to ongoing service optimisation As the Customer Service Assistant Manager, you will have: Proven experience in a Customer Service supervisory or Assistant Manager role Strong leadership and team development skills Experience managing performance, KPIs, and SLAs Confident handling escalated customer issues and complex queries Excellent communication and stakeholder management skills Strong organisational skills with the ability to manage multiple priorities Analytical mindset with the ability to interpret and act on performance data Proactive, solution-focused approach with a strong customer service ethos Experience in a fast-paced, cross-functional business environment

Are you looking for a busy, patient-focused telephone role where you can make a real difference? Were working with a healthcare provider experiencing a significant influx of work and looking for committed Customer Service Advisor's to join their team on a temporary basis until the end of April. As a Customer Service Advisor, you'll be stepping in to support patient bookings, pre-assessments, and general enquiries during a particularly busy period. What will you be doing as a Customer Service Advisor? Handling inbound and outbound calls Supporting patients with queries, including appointment locations, cancellations, and rescheduling Booking patient appointment slots into the system Calling patients who have booked directly to complete telephone pre-assessment checks Completing non-clinical pre-assessments with patients over the phone General administrative tasks Discharging patients post-surgery (post-op admin) Supporting day-to-day tasks across the team during a high-demand period This role exists due to a large increase in workload, system changes, and ongoing permanent recruitment - meaning you'll be helping the team stay on track through a very busy period We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Call Centre Advisor, Contact Centre Agent, Patient Coordinator, Administrator, or any other telephone-based role, we want to hear from you! Were looking for someone with: Previous telephone-based experience (essential) Strong communication skills and the ability to handle patient queries with empathy Good MS Office ability and ability to pick up new systems quickly The ability to commit to the booking until the end of April Reliability - someone not planning time away, and able to work shifts between Christmas and New Year Previous healthcare background, medical or NHS experience could be an advantage but is not essential DBS or NHS card could be an advantage but not essential What will you get in return for your work as a Customer Service Advisor? 12.71 per hour, weekly paid on a timesheet basis Full time working shifts of 8am-4pm, 10am-6pm, or 11am-7pm (the late is only 1 day per week) Full training provided Opportunity to support NHS patients in a meaningful, rewarding role Potential to apply for permanent opportunities as the team is recruiting (temps are welcome to apply, but no guarantee of permanent placement) Friendly team environment Based close to major motorway and public transport links in Didsbury / Chorlton area Length of Booking is until end of April This is a temporary role to cover an influx of work whilst the permanent team is being recruited Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

Join Our Team as a Customer Resolutions Advisor! Are you passionate about making a difference? Do you have a knack for problem-solving and a love for helping others? If so, we have the perfect opportunity for you! We're on the lookout for a dedicated Customer Resolutions Advisor to join our dynamic team in Chelmsford. What's in it for you? A permanent position in the Public Sector . A chance to contribute to meaningful projects that make a real impact in our community. A supportive and friendly work environment where your ideas are valued. Opportunities for personal and professional growth. Your Role: As a Customer Resolutions Advisor, you'll be the friendly voice of our organisation. Your main goal? To ensure that every customer interaction is positive and productive! Here's what you'll be up to: Resolving customer inquiries and complaints swiftly and effectively. Providing accurate information and guidance to help customers navigate our services. Collaborating with team members to enhance customer experience and service delivery. Keeping detailed records of customer interactions and following up as necessary. Identifying trends in customer feedback to suggest improvements. Who You Are: A people person with excellent communication skills and a cheerful disposition! An empathetic listener who understands the importance of customer satisfaction. A problem-solver who thrives in a fast-paced environment. Previous experience in customer service or a related field is a plus! Why Work With Us? Join a passionate team dedicated to serving the public. Enjoy a competitive salary and benefits package, including health and wellness programs. Participate in training and development programs to enhance your skills. Ready to Take the Next Step? If you're excited about the opportunity to make a difference and help our community, we want to hear from you! Join us in creating a better tomorrow for our community. Be the smile that brightens someone's day! We can't wait to meet you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Senior Manager role description We are recruiting a Senior Manager for a leading firm of Accountants in Bristol. The Senior Manager will be responsible for overseeing a portfolio of clients, managing a team of managers and accountants, and ensuring the delivery of high-quality accounting, tax, and advisory services. The Senior Manager role combines technical expertise, leadership, client relationsh click apply for full job details

Job Title: Customer Services Advisor Reports to: Office Manager Location: LWC London Brief Overview To complete a daily Out Bound Diary, building relationships with Customers. Also processing any orders from incoming calls, emails & answer machine. Taking a high volume of incoming calls which include customer complaints, queries, orders etc, contacting potential customers, order processing and arranging deliveries Taking part in regular Promotional Drives, up selling from Promotional Brochure on all calls. Utilising all available reports & systems. Core Duties Building relationships with weekly telesales Out Bound customers, being a regular point of contact Ability to convert Incoming calls to Planned Out Bound calls. To ensure high standards of customer services, taking and inputting orders efficiently and accurately. To have a clear and personable telephone manner. Take ownership of solving customer issues through pro-active customer service. To promote the sale of LWC Drinks own brand products To retain strong relationships with account managers, helping them in acquiring new business and work on composite selling to Customers on their area's. To promote from our promotional brochure and up sell specific drives. Understanding the need to target specific Customers with products that are relevant to them. Responsible for certain administration duties within the office; confirmation, sorting the post, filing, processing orders etc. Key Skills Excellent Customer Service Skills Use of Microsoft Excel for spreadsheets and records Ability to use the trinity system Good team work skills Good communication and relationship building skills Good product knowledge This role is Monday to Friday with a Sunday shift required once in a 5 week period

Private Client Paralegal - Legal Services - Harrow, North London - up to £35k We re on the hunt for a Private Client Paralegal , with c1-2 years experience as a Private Client / Estate Planning Paralegal, who is looking for a new and rewarding role in a small team. Joining a successful legal services firm, the Private Client Paralegal will work with other Paralegals to support the team of legal advisors. Key responsibilities will include: Drafting and advising on Wills, LPAs and Trusts Dealing with Government bodies such as OPG, HMLR, and The National Will Archive Providing compassionate and professional advice and support to clients and advisers Supporting complex estate planning cases involving trusts and related legal matters Building and maintaining relationships with clients and advisers Maintaining databases and CRM Assisting with billing, processing invoices and chasing payment for unpaid invoices General administration- dealing with post, scanning, binding Wills etc And more. What we re looking for: Graduate level - STEP certification preferred Previous experience working as a Legal Assistant / Paralegal within Private Client law Excellent research and administration skills Experienced in dealing with and managing large volumes of documentation Ability to handle confidential and sensitive information Professional, diplomatic and confident attitude Proactive, compliant and resourceful nature Highly organised with detailed accuracy and attention to detail Accurate communication skills (written and spoken) IT literate (MS Office, CRM) Previous experience dealing with legal software such as LEAP Estates, WillSuite etc. Interested in this Paralegal opportunity in Harrow? If this role is of interest to you and you have the experience we re looking for, we d love to hear from you. Please ensure your CV showcases your full experience and capabilities and submit it ASAP, quoting AE - Private Client / Estate Planning Paralegal