Job Description
Account Manager / Business Development Manager - Drinks Industry
Location: Oxfordshire
Salary: 50,000- 60,000 + 20% annual bonus
Package: Company car, industry-leading training, strong progression opportunities
Applicants must have current or previous experience within the drinks industry (on-trade preferred).
Role Purpose
This role is responsible for delivering the agreed gross margin within a defined territory by winning new business, growing existing accounts, and maximising revenue opportunities. You will act as the face of the business locally-building strong customer relationships, identifying growth opportunities, and providing valuable insight from the market.
Key Responsibilities
Commercial Performance
- Achieve all personal commercial targets, including contribution to regional/depot gross margin.
- Deliver agreed KPIs including account retention, new business acquisition, sales revenue, margin, and category targets (e.g., wine and signature/drive brands).
- Grow the territory by securing new trading accounts and expanding spend within existing ones through effective category selling and up-selling.
Account Management
- Take full ownership of customer accounts from onboarding through to ongoing development.
- Provide outstanding customer service, consistently exceeding expectations.
- Offer impartial commercial and promotional advice to help customers grow their businesses.
- Maintain accurate account documentation and manage the debt ledger for the territory.
Internal & External Collaboration
- Work closely with internal departments including Telesales, Credit Control, Sales Support, Administration, and Distribution.
- Coordinate technical installations of draught beer dispensing equipment when required.
- Build and maintain strong working relationships with brand representatives in your area.
- Actively promote company own-brand products to enhance customer value and drive growth.
Skills, Knowledge & Experience
Essential
- Proven experience within the drinks industry (on-trade strongly preferred).
- Demonstrable commercial success in sales roles with a record of achieving or exceeding targets.
- Strong customer service and relationship-building skills.
- Excellent communication and influencing abilities.
- Confident user of Microsoft Excel for reporting and analysis.
- Highly organised with strong teamwork and collaboration skills.
Desirable
- WSET Level 2 qualification.
- Experience selling wine into the on-trade.
