Communications Assistant

Communications Assistant £29,000 per annum Bedford Fixed Term Contract 18 months Hybrid Working Role OverviewThe Communications Assistant will support our communications and media function, including our corporate press office, digital communications and consumer-facing media activity. You will be expected to work closely with brand, marketing, social media, editorial, stakeholder colleagues and more, to help the team deliver excellent and impactful communications across channels and to different audiences.This role offers opportunities to gain experience across a number of communications areas, while providing vital administrative and tactical support as needed.Key Responsibilities:

• Provide administrative support for the communications team, including: raising purchase orders, logging media enquiries, managing the media inbox and maintaining media lists.
• Support with the drafting of engaging press notices and media pitches to promote our tools and services and grow our brand.
• Support with the drafting of responses to reactive media enquiries, to help us manage our reputation effectively.
• Identify and develop case studies for use in digital and print communications to bring to life the positive outcomes for customers of engaging with our tools and services.
• Work with colleagues to put together high-quality multimedia content.
• Support the team to prepare MaPS spokespeople for media and other external engagement opportunities, making sure they have the information they need to advocate for MoneyHelper and reach the widest possible audiences including people with low financial wellbeing.
• Support the team to develop a keen understanding of our audiences and develop plans to reach these.
• Monitor, analyse, and report on engagement metrics to measure the effectiveness of campaigns and strategies.
• Any other reasonable duties as required within communications or the wider Customer Engagement function.

You will need to demonstrate the following skills and experience:Essential Criteria Excellent communication written and verbal communication skills, with superb attention to detailHighly developed administration skills, ideally gained through project and/or team support