People Operations Officer

Reed FE are a leading recruitment agency working with colleges, prisons, universities, and training providers across the Midlands. We are always looking for talented/aspiring lecturers, tutors, and assessors to join our team and help us deliver high-quality education to learners of all ages and backgrounds, in different disciplines and levels.

Salary: £14-£15.75Contract: TemporaryHours: Full time, 36.5 hours per weekLocation: Birmingham (role may require working across campuses)

About the Role

We are looking for a detail-focused and proactive People Operations Officer to join our clients People Services team. This role is ideal for an experienced HR administrator who enjoys being at the heart of people operations and providing high-quality support across the full employee lifecycle.

As the first point of contact for HR-related queries, you will play a vital role in delivering an efficient, compliant, and customer-focused HR service. You will support managers and employees alike, ensuring processes are followed accurately and in line with legislation and college policies.

Key Responsibilities

• Act as the first point of contact for HR operational enquiries, providing advice and guidance to managers, employees, and external stakeholders
• Manage pre-employment compliance and vetting in line with Safer Recruitment and Keeping Children Safe in Education requirements
• Support recruitment activities including advertising, recruitment packs, fairs, and interview schedules
• Administer all stages of the employee lifecycle, from onboarding to exit
• Issue contracts, offer letters, and variations in line with employment legislation
• Maintain accurate employee records, including the Single Central Record
• Support payroll processes by ensuring timely and accurate submission of employee changes
• Produce HR metrics and reports for senior leaders
• Manage HR inbox workflows in line with service KPIs
• Provide administrative support to the Employee Relations team as required

Essential criteria:

• Minimum of 2 years' HR generalist administration experience
• Strong understanding of HR policies, procedures, and employment terms
• Excellent written and verbal communication skills
• Experience producing accurate contractual documentation
• Strong organisational skills with the ability to manage competing priorities
• Proficiency in Microsoft Office and experience using HR systems
• Sound understanding of data protection and GDPR

Desirable:

• CIPD Level 3 qualification (or working towards / willingness to work towards)

At Reed, we believe that experience is just as important as qualifications. So, if you have experience in teaching others, we encourage you to start your registration today. You will be joining a team of passionate professionals who provide the best possible education to the students of our clients.

To apply for this role, please send us your updated CV by clicking 'Apply Now'.

Reed Further Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment by undergoing a 2 year' employment check and a DBS Application, completing mandatory training within 6 weeks of your first assignment and annually thereafter.