Legal Support Administrator (Tr

JOB TITLE: Legal Support Administrator (Trainee Opportunity)

LOCATION: Newton Abbot

SALARY: 23,750 starting salary

BENEFITS: 25 days holiday plus bank holidays, company social events, health and wellbeing programme, contributory pension, casual dress

HOURS: 9:00am-5.00pm Monday - Friday (35 hours)

TYPE: Full Time / Permanent

THE COMPANY: A well respected and longstanding legal firm specialising in Criminal Law, who provide a friendly and welcoming environment for their employees, plus opportunities to develop.

THE ROLE: The Legal Support Administrator is an office support role where you will be assisting the Case Progression Officers with administration duties in the day-to-day progression of cases, working closely with them and their clients.

Your previous administration or customer service experience and good IT skills will come into play while you assist the CPO by answering calls and collating information to help the cases move forward to the next stage.

DUTIES & RESPONSIBILITIES:

• Answering telephone calls and passing information in a timely manner.
• Be the first point of contact for clients, dealing with both new enquiries and existing clients.
• Working closely with Case Progression Officers and other members in the team to progress cases and provide excellent customer service.
• Liaising with the Prosecution, Courts, Barrister Chambers and Chambers by both telephone and email.
• Recording notes of conversations and preparation on files.
• Taking mitigation and witness statements from clients.
• Manage and organise your workload efficiently and effectively.
• Establish and maintain an effective working relationship with colleagues, supervisors and clients.

YOUR SKILLS AND ATTRIBUTES:

• Good communication and customer service skills - both oral and written.
• Paying fine attention to detail.
• Competent IT skills including knowledge in Microsoft Office and Outlook.
• Have excellent organisation.
• Work well within a team as well as being able to use your own initiative and work independently.
• Be able to prioritise and manage workload.
• Have the ability and enthusiasm to learn.

Previous experience within the legal industry or a qualification is not required - full training will be provided. This is an excellent opportunity to get into a formal profession in friendly surroundings and build a career!

If this sounds like you or you would like to find out more please either apply online, email your CV to (url removed) or call Vicky on (phone number removed)

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