Job Description
Role Title: NAC Resolver
Duration: contract to run until 31/05/2027
Location: Knutsford, hybrid 3 days per week onsite
Rate: up to £424.12 p/d Umbrella inside IR35
Role purpose/summary
The NAC Resolver L2.5 will support network access control operations, troubleshoot NAC-related issues, perform deep analysis, and assist with incident, problem, and change management activities. The role requires strong hands-on experience with Forescout and Cisco technologies.
Work Schedule:
- 24×5 support
- 3 shifts per day
- Weekend availability for change deployments
Skills & Eligibility Requirements:
- 5+ years in IT Service Management (Incident, Problem, Change, Vendor
- 5+ Management)
Certifications:
- Mandatory: CCNA
- Preferred: CCNP (certified or trained)
- Required: FSCP certified (Forescout)
If not certified but you clear the interview, you MUST ensure FSCP certification within 6 months. The client will not cover certification costs.
Technical Skills:
Hands-on configuration and deployment of Forescout NAC Deep knowledge of:
- Network security
- Threat detection
- Risk mitigation
- Network Access Control
Troubleshooting experience with Cisco and other OEM network devices Experience with:
- Forescout Enterprise Manager & appliances Broadcom Spectrum (monitoring)
Tools Knowledge:
Experience with some or all of the following:
- Splunk, Essas, Cisco ISE, Cisco Prime, NES (Routers, Switches, Wireless Controllers, Firewalls, ACI), NetRequest, CyberArk, DX NetOps, Ansible, SPDW, MS Office, ServiceNow, Jira.
Process Knowledge:
- Strong understanding of ITIL
- Ability in deep troubleshooting, remediation, and cross-tool analysis
Key Responsibilities:
Resolve NAC-related incidents and requests at L2.5 level Perform deep troubleshooting and cross-tool analysis Support change, incident, and problem management activities Assist with NAC policy enforcement using Forescout Monitor and troubleshoot using various network/security tools Support weekend deployments when required
All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
